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Shangri-La Sanya

5.0 star property

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Photo gallery for Shangri-La Sanya

Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains
3 bars/lounges, poolside bar
Breakfast, lunch and dinner served
Horizon Club King Room

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
88 North Hai Tang Road, Sanya, Hainan, 572000
  • Place, China Duty Free Sanya Duty Free Shop
    ‪4 min drive‬
  • Place, Atlantis Water Park
    ‪6 min drive‬
  • Place, Shenlonggu Hot Spring Park
    ‪10 min drive‬
  • Airport, Sanya (SYX-Phoenix Intl.)
    ‪33 min drive‬

Room options

View all photos for Deluxe King Room

Deluxe King Room | Exterior

Deluxe King Room

  • Garden view
  • 60 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Twin Room

Minibar, in-room safe, desk, blackout curtains

Deluxe Twin Room

  • Garden view
  • 60 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Premier Sea View King Room

Premier Sea View King Room

Premier Sea View King Room

  • Sea view
  • 60 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premier Sea View Twin Room

Minibar, in-room safe, desk, blackout curtains

Premier Sea View Twin Room

  • Sea view
  • 60 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Ocean Suite King

Ocean Suite King

Ocean Suite King

  • Sea view
  • 112 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Horizon Suite King

Minibar, in-room safe, desk, blackout curtains

Horizon Suite King

  • Garden view
  • 136 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Ocean Pool 2 Bedroom Villa - 2 Kings

Minibar, in-room safe, desk, blackout curtains

Ocean Pool 2 Bedroom Villa - 2 Kings

  • 302 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds
  • Free Wi-Fi

View all photos for Horizon Club King Room

Minibar, in-room safe, desk, blackout curtains

Horizon Club King Room

  • Garden view
  • 60 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Horizon Club Twin Room

Horizon Club Twin Room

Horizon Club Twin Room

  • Garden view
  • 60 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Horizon Seaview King Bed Room

Horizon Seaview King Bed Room

Horizon Seaview King Bed Room

  • Sea view
  • 60 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Pool Villa 1 King 2 Twin Bedroom

Minibar, in-room safe, desk, blackout curtains

Pool Villa 1 King 2 Twin Bedroom

  • 302 sq m
  • Sleeps 6
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Seaside Garden View King - 1 King

Minibar, in-room safe, desk, blackout curtains

Deluxe Seaside Garden View King - 1 King

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 60 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Seaside Garden View Twin - 2 Twins

Minibar, in-room safe, desk, blackout curtains

Deluxe Seaside Garden View Twin - 2 Twins

  • Garden view
  • 60 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Horizon, Room, 2 Single Beds, Sea View

Minibar, in-room safe, desk, blackout curtains

Horizon, Room, 2 Single Beds, Sea View

  • Sea view
  • 60 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

Family Room (Questers)

  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

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About this property

Shangri-La Sanya

Spend the day catching some rays at the beach, relaxing by one of Shangri-La Sanya's 3 outdoor swimming pools, or pampering yourself at the full-service spa.
Shangri-La Sanya offers 488 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Televisions come with satellite channels and pay movies. Bathrooms include bathtubs or showers, bathrobes, and slippers.

This Sanya hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a health club, a hot tub, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 15 treatment rooms. Services include facials and body treatments. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy.
During your stay at Shangri-La Sanya, you'll be within walking distance of Atlantis Water Park. Free WiFi in public areas, free self parking, and 3 outdoor pools are available.
  • Free WiFi and wired Internet
  • Free self parking
  • Enjoy international cuisine while dining at Chuyi Wutai
  • Buffet breakfast served daily for a fee
  • Splash around at the waterslide or swim in the 3 outdoor pools
  • Indulge with massages, body treatments, or facials at the spa
  • Services include babysitting, a kid's club, and dry cleaning/laundry
  • Onsite recreation includes a gym, a steam room, and a sauna
  • 6 minutes by car from Haitang Bay and 10 minutes from Wuzihzhou Island Beach
Shangri-La Sanya offers its guests a full-service spa, 3 outdoor swimming pools, a waterslide, and a health club. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. WiFi and wired Internet are free in public spaces.

Business amenities include a business center and 10 meeting rooms. Event space at this hotel measures 16146 square feet (1500 square meters) and includes a conference center. A children's pool, a hot tub, and a sauna are also featured at the luxury Shangri-La Sanya. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Sanya hotel.

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 10:30 AM.
Chuyi Wutai - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Kon Tiki - This restaurant specializes in Asian cuisine and serves dinner only. Open daily.
SEA - This restaurant specializes in Asian cuisine and serves dinner only. Open daily.
Chinese Restaurant - Onsite restaurant. Open daily.
Lobby Lounge - Onsite bar. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7 AM to 10:30 AM for a fee: CNY 198 for adults and CNY 99 for children
  • 3 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Chinese Restaurant
  • Chuyi Wutai
  • Kon Tiki
  • Lobby Lounge
  • SEA

Things to do

  • 24-hour gym
  • 3 outdoor pools
  • Arcade/game room
  • Archery
  • Bicycle rentals
  • Billiards/pool table
  • Children's club
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Hot tub
  • Playground
  • Sauna
  • Steam room
  • Waterslide
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 10 meeting rooms
  • Business centre
  • Conference centre (16,146 square foot of space)

Outdoors

  • Barbecue grill
  • Garden
  • On the beach
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • 15 treatment rooms
  • Aromatherapy
  • Facials
  • Massage
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • 7 floors
  • Banquet hall
  • Built in 2014
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Pay films
  • TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 198 for adults and CNY 99 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
The listed child breakfast fee applies to guests age 11 and younger.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 10 AM to 10 PM.

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Shangri-La’s Sanya Resort Hainan
Shangri-La’s Resort Hainan
Shangri-La’s Sanya Hainan
Shangri-La’s Hainan
Shangri-La Sanya Resort Hainan
Shangri-La Resort Hainan
Shangri-La Sanya Hainan
Shangri La’s Sanya Resort Spa Hainan
Shangri La Sanya Resort Spa Hainan
Shangri La Sanya
Shangri-La Sanya Hotel
Shangri-La Sanya Sanya
Shangri-La Sanya Hotel Sanya
Shangri La Sanya Resort Spa Hainan

Shangri-La Sanya Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 13 out of 43 reviews
Rating 8 - Good. 21 out of 43 reviews
Rating 6 - Okay. 2 out of 43 reviews
Rating 4 - Poor. 4 out of 43 reviews
Rating 2 - Terrible. 3 out of 43 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Xiaochen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Breakfast is good.
Stayed 2 nights in Apr 2024
Verified

2/10 Terrible

Jiongfeng

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
never go back
Stayed 7 nights in Mar 2024
Verified

4/10 Poor

Wenyu

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the hotel were nice and friendly, however, the hotel is old, all the supplies like towers, rooms, and in door supplies are supper old. The towers turn yellow but the hotel seems like they don’t have money to update. The room was terrible and smells bad.
Stayed 7 nights in Dec 2023
Verified

10/10 Excellent

HAI

Liked: Cleanliness, amenities, property conditions & facilities
No
Stayed 1 night in Jun 2024
Verified

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked a Horizon club room which should have provided me with some executive experience. The room and the facilities are lovely, good quality toiletries. However, the horizon lounge was an utter disappointment. It was very crowded and people struggled to find space to eat. During breakfast time it was also very busy, the food was not replenished in time. Coffee machines are not easy to use, you had to to wait for a maneuver of staff which took a while. This hotel is great for families with young kids because of the well equipped indoor playground and the pool. However, it was hardly executive…
Stayed 2 nights in Jul 2021
Verified

8/10 Good

JUNTING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

旅拍一般，儿童泳池很棒！

【旅拍服务】香格里拉的旅拍服务，拍摄的师傅比较一般，可能看我们没有买的意愿，拍摄不太有耐心。不如自己订旅拍。五星级酒店，建议选择合作商也选择服务意识强的，比较也代表着酒店。 【儿童活动】烘培活动名额有限，不抢没位置。儿童夏令营580一位，感觉活动比较单一，还需要改进。儿童乐园不错，空间大。 【儿童泳池】非常好，大滑梯很好玩。 【餐饮】早餐很丰富！ 总体来说，值得入住体验。
Stayed 4 nights in Jun 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful

Very nice stay with family good for children
Stayed 1 night in Apr 2021
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
酒店位置处于海棠湾核心区，隔壁是亚特兰蒂斯，离免税店比较近。
Stayed 3 nights in Apr 2021
Verified

8/10 Good

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room, clean, quiet , but sad the beach cannot swim. Hotel complex awesome and good food
Stayed 1 night in Apr 2021
Verified

8/10 Good

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious and well maintained. Beach is good for nice walk but waves are too strong for swimming. Complimentary breakfast was average, we expected something more. Many families with children so its probably a great resort to recommend, but if you prefer a little more quiet place, this may not be the first place I would suggest. Its a great resort though, we enjoyed our stay!
Stayed 2 nights in Jan 2020
Verified

10/10 Excellent

Mei sum

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We visit in Christmas holidays and have a great time. The bed is huge and also an extendable sofa. It is very nice for family with 2kids. All of us can sleep spaciously.
Stayed 5 nights in Dec 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super children friendly. They have activties catered for small and big kids. Had a small farm with rabbits, hamsters, peacocks. Had a small and big playroom ! Game zone with archades. Pool area with slides and fun shooting games. Restaurant food is quite expensive though. Quality is avearge. Anywhere , love this hotels if u have kids!
Stayed 3 nights in Nov 2019
Verified

10/10 Excellent

MO YING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

休閒酒店， 適合帶小朋友的家庭

酒店是休閒式。 如果一家三口帶小孩竹，是非常推薦。
Stayed 1 night in Aug 2019
Verified

8/10 Good

Yingying

Liked: Cleanliness, staff & service, property conditions & facilities
設施多樣化，適合家庭出遊，有小型水上樂園，有泳池，有私人沙灘，小朋友玩得很開心，如果酒店餐廳營業時間長一點會更好 酒店有一定歷史，廁所通風系統不是太好，房間插頭很難插，後來有位員工主動上房幫我們弄好，很贊，可惜忘了問他名字 大部份員工都熱情友善，Amy小姐更是熱情主動，看到我們有老人有小孩，主動幫忙提行李
Stayed 2 nights in Aug 2019
Verified

10/10 Excellent

Jen

Liked: Cleanliness, amenities, property conditions & facilities
We like to spend a time in forest area. My son loves this place a lot.
Stayed 3 nights in Jul 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most of the staff are nice except sometimes at the restaurant when they are busy. The cleanness of the public toilets is very good and landscaping also very good.
Stayed 4 nights in Apr 2019
Verified

10/10 Excellent

HAO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

很好的一次住宿体验

房间干净整洁，有大阳台，海涛，吊床，遥望蜈支洲，早餐丰盛。适合放松。
Stayed 1 night in Apr 2019
Verified

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Amazing hotel and facilities. The staff were courteous and efficient. Beautiful beach and pool areas. The local area only has other resorts within 15 mins and no communal area to go to, otherwise a 9/10 hotel and thoroughly recommend
Stayed 1 night in Mar 2019
Verified

8/10 Good

Emil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall a good experience

Great location, nice hotel, great staff, great entertainment, restaurants so so.
Stayed 4 nights in Mar 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
년식이 좀 됬지만 해변도 좋고 놀이방도 좋고 음식도 나쁘지 않네요 수영장도 괜찮고 방도 좋고 해변이 정말 좋아요
Stayed 3 nights in Feb 2019
Verified

8/10 Good

fuhua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很好
Stayed 1 night in Feb 2019
Verified

8/10 Good

fuhua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
第二年来这家酒店度假了。典型的亲子酒店。度过了愉快了假期。
Stayed 1 night in Feb 2019
Verified

10/10 Excellent

Wing Ning

Liked: Staff & service, property conditions & facilities, room comfort

房间藤椅发霉，总体满意。

房间设施陈旧，藤椅有些发霉，完全没有清洁，需要注意一下。酒店虽然有点旧，但软件方面是比较全面的，给个赞。
Stayed 2 nights in Jan 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly Staffs, nice environment, walk distance to Beach, nice breakfast many choice, special good for children since there is an area for kids to choose their food. A bit far away from Sanya town (an hour by Taxis).
Stayed 2 nights in Nov 2018
Verified

2/10 Terrible

Michael

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Incompetent staff, very poorly trained, from the person pouring coke and spilling it over my phone to restaurants not getting the order right several times - extremely disappointing compared to other Shangri-La properties.
Stayed 2 nights in Aug 2018