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Chitose Airport Hotel

3.0 star property

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Photo gallery for Chitose Airport Hotel

A hotel lobby with a reception desk, seating area, and a view of the street through large windows.
Airport shuttle
A hotel room with two beds, a desk with a laptop, a chair, a lamp, and a framed picture on the wall.
Exterior
Food and drink

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available

Explore the area

View in a map
6-1 Chiyoda-cho, Chitose, Hokkaido, 066-0062
  • Place, Aoba Park
    ‪13 min walk‬
  • Place, Chitose Salmon Aquarium
    ‪16 min walk‬
  • Place, Chitose Inter Golf Club
    ‪4 min drive‬
  • Airport, Sapporo (CTS-New Chitose)
    ‪11 min drive‬

Room options

View all photos for Standard Single Room Non-smoking

A hotel room with a bed, a desk with a television, a chair, a small table with a lamp, and a window with curtains.

Standard Single Room Non-smoking

  • Sleeps 1
  • Free Wi-Fi

View all photos for Standard Single Room Smoking

A hotel room with a bed, a desk with a television, a chair, a small table with a lamp, and a window with curtains.

Standard Single Room Smoking

  • Sleeps 1
  • Free Wi-Fi

View all photos for Standard Double Room Smoking

A hotel room with a bed, a desk with a remote control, a lamp, and a telephone.

Standard Double Room Smoking

  • Sleeps 2
  • Free Wi-Fi

View all photos for Standard Twin Room Non-Smoking

A hotel room with a large bed, a chair, a small table, and a painting on the wall.

Standard Twin Room Non-Smoking

  • Sleeps 2
  • Free Wi-Fi

View all photos for Standard Twin Room Non-smoking

A hotel room with two beds, a desk with a computer, a chair, a lamp, and a window with curtains.

Standard Twin Room Non-smoking

  • Sleeps 3
  • Free Wi-Fi

View all photos for Standard Twin Room Smoking

A hotel room with two beds, a desk with a computer, a chair, a lamp, and a window with curtains.

Standard Twin Room Smoking

  • Sleeps 3
  • Free Wi-Fi

View all photos for Standard Double Room Non-smoking

A hotel room with a bed, a desk with a remote control, a lamp, and a telephone.

Standard Double Room Non-smoking

  • Sleeps 2
  • Free Wi-Fi

View all photos for Standard Twin Room Smoking

A hotel room with a large bed, a chair, a small table, and a painting on the wall.

Standard Twin Room Smoking

  • Sleeps 2
  • Free Wi-Fi

View all photos for Single Room

A multi-story hotel with a central atrium, balconies on each floor, and a sign indicating a business center.

Single Room

  • Sleeps 1
  • Free Wi-Fi

View all photos for Room

A hotel room with a bed, a desk, a television, and a window with curtains.

Room

  • Sleeps 3
  • Free Wi-Fi

View all photos for Room

A hotel room with a bed, a desk, a television, and a window with curtains.

Room

  • Sleeps 3
  • Free Wi-Fi

View all photos for Room

A hotel room with a large bed, two bedside tables, a chair, a small table, and a picture on the wall.

Room

  • Sleeps 3
  • Free Wi-Fi

View all photos for Room

A hotel room with a large bed, two bedside tables, a chair, a small table, and a picture on the wall.

Room

  • Sleeps 3
  • Free Wi-Fi

View all photos for Room

A hotel room with a bed, a desk with a television, and a chair.

Room

  • Sleeps 1
  • Free Wi-Fi

View all photos for Room

A hotel room with a bed, a desk with a television, and a chair.

Room

  • Sleeps 1
  • Free Wi-Fi

View all photos for Room

A hotel room with two beds, a desk with a laptop, a chair, a bedside table with a lamp, and a window with curtains.

Room

  • Sleeps 5
  • Free Wi-Fi

View all photos for Room

A hotel room with two beds, a desk with a laptop, a chair, a bedside table with a lamp, and a window with curtains.

Room

  • Sleeps 5
  • Free Wi-Fi

View all photos for Double Room Smoking

A hotel room with a large bed, a desk with a chair, a television, and a window.

Double Room Smoking

  • Sleeps 2
  • Free Wi-Fi

View all photos for Double Room Non smoking

A hotel room with a large bed, a desk with a chair, a television, and a window.

Double Room Non smoking

  • Sleeps 2
  • Free Wi-Fi

View all photos for Twin Room Smoking

A hotel room with two beds, a desk with a computer, a TV, and a window with curtains.

Twin Room Smoking

  • Sleeps 3
  • Free Wi-Fi

View all photos for Twin Room Non smoking

A hotel room with two beds, a desk with a laptop, a chair, a desk lamp, and a window with curtains.

Twin Room Non smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • Free Wi-Fi

View all photos for Single Room Smoking

A hotel room with a bed, a desk with a television, a small seating area, and a window with curtains.

Single Room Smoking

  • Sleeps 1
  • Free Wi-Fi

View all photos for Single Room Non smoking

A hotel room with a bed, a desk with a television, a small seating area, and a window with curtains.

Single Room Non smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 1
  • Free Wi-Fi

View all photos for Hollywood Twin Room, Non-Smoking (Hollywood Twin Non-Smoking)

Desk, blackout curtains, free WiFi, bed sheets

Hollywood Twin Room, Non-Smoking (Hollywood Twin Non-Smoking)

  • Sleeps 2
  • Free Wi-Fi

View all photos for Hollywood Twin Room, Smoking (Hollywood Twin Smoking)

Desk, blackout curtains, free WiFi, bed sheets

Hollywood Twin Room, Smoking (Hollywood Twin Smoking)

  • Sleeps 2
  • Free Wi-Fi

View all photos for Room with Tatami Area

Desk, blackout curtains, free WiFi, bed sheets

Room with Tatami Area

  • Sleeps 2
  • Free Wi-Fi

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About this property

Chitose Airport Hotel

A restaurant, coffee/tea in a common area, and a microwave in a common area are available at this hotel. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Other amenities include a meeting room, dry cleaning, and laundry facilities.
Chitose Airport Hotel offers 89 air-conditioned accommodations with bathrobes and slippers. This Chitose hotel provides complimentary wireless Internet access.

Bathrooms include shower/tub combinations with deep soaking bathtubs, toilets with an electronic bidet, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

During your stay at Chitose Airport Hotel, you'll be within walking distance of Chitose Salmon Aquarium. Enjoy features like free WiFi in public areas, free self parking, and a free roundtrip airport shuttle.
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Amenities include free lobby newspapers, a meeting room, and a computer
  • Just a 1-minute drive from Chitose Salmon Aquarium and a few minutes from Aoba Park
  • Free airport shuttle service
There's a restaurant on site. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A roundtrip airport shuttle is free at scheduled times. The business-friendly Chitose Airport Hotel also features a vending machine, coffee/tea in a common area, and complimentary newspapers in the lobby. Limited free parking is available on a first-come, first-served basis.
For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 9 AM.
Chitose Airport Hotel has a restaurant serving breakfast only.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free return airport shuttle from 6:30 AM to 10:00 AM at scheduled times
  • Airport shuttle available during limited hours
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:00 AM to 9 AM for a fee: JPY 1,400 per person
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Computer station
  • Meeting room

Spa

  • Massage

Accessibility

  • Lift

More

  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • TV

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 1400 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Chitose Airport Hotel
Chitose Airport Hotel Hotel
Chitose Airport Hotel Chitose
Chitose Airport Hotel Hotel Chitose

Chitose Airport Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 117 out of 473 reviews
Rating 8 - Good. 196 out of 473 reviews
Rating 6 - Okay. 128 out of 473 reviews
Rating 4 - Poor. 22 out of 473 reviews
Rating 2 - Terrible. 10 out of 473 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

judy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very welcoming to guests.
Stayed 1 night in Feb 2023
Verified

8/10 Good

Arthorn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location.
Stayed 1 night in Jan 2023
Verified

8/10 Good

Esther

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and helpful staff. Comfortable beds and clean room.
Stayed 1 night in Mar 2023
Verified

10/10 Excellent

Yui Wing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
close to shop
Stayed 1 night in Mar 2023
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
😊
Stayed 1 night in Feb 2025
Verified

8/10 Good

Garrett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
onset near by
Stayed 1 night in Jan 2023
Verified

10/10 Excellent

Carlo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Chitose Hotel

Hotel was not at the airport. We have to take the train because they didn’t have shuttle .
Stayed 1 night in Mar 2023
Verified

6/10 Okay

Keiko

Liked: Staff & service
The room was smaller than photos and the bethroom was an extremely compact.
Stayed 1 night in Mar 2023
Verified

2/10 Terrible

Cori

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We booked a non-smoking room, they checked us in confirming it was a non-smoking room but gave us a smoking room. When we asked for a different room they giggled and said they had no more non-smoking rooms. This was not an error and not disclosed up front. If it was disclosed up front we would not have been as disappointed and would have considered changing hotels after experiencing the room. The price and experience/comfort did not meet expectations.
Stayed 1 night in Feb 2025
Verified

4/10 Poor

makoto

Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
近くのホテルの入浴施設を使えたり、空港送りのサービスがあり助かりましたが、ホテルの施設の老朽化が進んでおります。 ウォシュレットが壊れてたり、所々のジュータンが汚れてました。また、スリッパは使い捨てが良いです。
Stayed 1 night in Feb 2026
Verified

8/10 Good

MIYUKI

Liked: Cleanliness, amenities, property conditions & facilities
スタッフの方はとても親戚でした
Stayed 1 night in Jan 2026
Verified

2/10 Terrible

ATSUSHI

Disliked: Staff & service, amenities, property conditions & facilities
施設が古く、トイレも非常に小さくて使いづらい。また、室内灯のスイッチがドア付近にしかなく、ベッドから操作できない。 禁煙室なのにタバコの臭いが抜けていなくて不快。暖房器具はあるが、エアコンがなく、暑い部屋が冷やせない。 エレベーター横に貸出用のまくら、毛布置き場があったが、全て出払っていてなにもなかった。 宿泊料に見合わないホテルでした。
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Junji

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
チェックアウト時の空港送迎がありがたいです。
Stayed 1 night in Apr 2025
Verified

8/10 Good

Shinpei

Liked: Cleanliness, staff & service, property conditions & facilities
ここのフロントスタッフはとても気持ちの良い接客をしてくれて、気持ちが良かった。そのスタッフにホテル1階の居酒屋を案内されたが、期待を大幅に上回る素晴らしいお店であった。一つだけ残念なのが、翌朝のバスの運転手が、女性には必要以上に親密に接するのに対して、男性には極めて不遜な態度で応じる人物であった。他が良かっただけに、非常に残念。
Stayed 1 night in Apr 2025
Verified

6/10 Okay

Verified traveller

ユニットバスの天井が低くてシャワー時にずっと頭が天井に当たってた。 天井まで2m必要！
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Junichi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
駅チカ。 空港へね無料送迎バスあり
Stayed 1 night in May 2024
Verified

10/10 Excellent

Mayumi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋が、広くてのびのびできた。 部屋の狭いユニットバスに入ったあと、近くのホテルの大浴場のチケットがあるとのパンフレットに気が付き、フロントに確かめたら、徒歩１分で手ぶらで行けるとのこと。チェックインの際に教えてくれてたらと思いながらも、着替えて大浴場へ向う。とてもいいサービスだった。
Stayed 1 night in May 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

立地が良い

駅から近く道路の反対にコンビニもあって便利な立地でした。
Stayed 1 night in May 2023
Verified

6/10 Okay

Hisanori

駅から近いがホテルの建物は古い。
Stayed 2 nights in Mar 2023
Verified

8/10 Good

asuka

Liked: Cleanliness, staff & service, amenities
とにかく駅から近くて了解しやすい。
Stayed 1 night in Mar 2023
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

対応が早くて良かった

最初間違えて喫煙部屋をとってしまいましたが、電話ですぐに対応してくれました 禁煙の部屋だったので匂いもなく快適でした
Stayed 1 night in Dec 2022
Verified

10/10 Excellent

Akiko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋が広く、また夜遅い到着にもきちんと対応してくれました。空港に近く送迎バスもあるので朝早い飛行機に乗る時に便利です。
Stayed 1 night in Oct 2022
Verified

8/10 Good

Kazuyuki

Liked: Cleanliness, property conditions & facilities
今回は3連泊させていただきました。ゆっくりと滞在出来てとても良かったです！！
Stayed 3 nights in Oct 2022
Verified

10/10 Excellent

Takase

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
新千歳空港までのシャトルバスが運行しているのは助かった。
Stayed 1 night in Sep 2022
Verified

4/10 Poor

Daisuke

Disliked: Cleanliness, property conditions & facilities
エレベーターの音がうるさい
Stayed 1 night in Sep 2022