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Cross Hotel Sapporo

4.0 star property
VIP Access

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Photo gallery for Cross Hotel Sapporo

Public bath
Property amenity
Daily buffet breakfast for a fee
Exterior
Lounge

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Laundry room

Explore the area

View in a map
2-23 Kita 2-jo Nishi Chuo-ku, Sapporo, Hokkaido, 060-0002
  • Place, Sapporo Clock Tower
    ‪2 min walk‬
  • Place, Sapporo TV Tower
    ‪6 min walk‬
  • Place, Tanukikoji Shopping Street
    ‪9 min walk‬
  • Airport, Sapporo (OKD-Okadama)
    ‪13 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Semi double Room (Shower Only)

Down duvets, in-room safe, blackout curtains, iron/ironing board

Semi double Room (Shower Only)

9.6 out of 10
Exceptional
(19 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Double Room

Down duvets, in-room safe, blackout curtains, iron/ironing board

Double Room

9.0 out of 10
Wonderful
(14 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Twin Room

Down duvets, in-room safe, blackout curtains, iron/ironing board

Twin Room

8.6 out of 10
Excellent
(12 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Twin Room (2 Beds + Sofa Bed)

Down duvets, in-room safe, blackout curtains, iron/ironing board

Deluxe Twin Room (2 Beds + Sofa Bed)

9.4 out of 10
Exceptional
(6 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Run of the House

Down duvets, in-room safe, blackout curtains, iron/ironing board

Run of the House

9.0 out of 10
Wonderful
(15 reviews)
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds OR 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Twin Room (2 Beds + Sofa Bed)

Down duvets, in-room safe, blackout curtains, iron/ironing board

Superior Twin Room (2 Beds + Sofa Bed)

9.6 out of 10
Exceptional
(7 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Twin Room (Shower Only)

Twin Room (Shower Only)

Twin Room (Shower Only)

8.0 out of 10
Very good
(7 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for [CROSS FLOOR] Double Room with lounge access

Down duvets, in-room safe, blackout curtains, iron/ironing board

[CROSS FLOOR] Double Room with lounge access

9.6 out of 10
Exceptional
(11 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for [CROSS FLOOR] Deluxe Twin Room (2 Beds + Sofa Bed) with lounge access

Down duvets, in-room safe, blackout curtains, iron/ironing board

[CROSS FLOOR] Deluxe Twin Room (2 Beds + Sofa Bed) with lounge access

9.6 out of 10
Exceptional
(10 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds OR 2 Single Beds and 2 Single Sofa Beds
  • Free Wi-Fi

View all photos for [CROSS FLOOR] Superior Double Room with lounge access

Down duvets, in-room safe, blackout curtains, iron/ironing board

[CROSS FLOOR] Superior Double Room with lounge access

9.0 out of 10
Wonderful
(2 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for [CROSS FLOOR] Deluxe Double Room with lounge access

Down duvets, in-room safe, blackout curtains, iron/ironing board

[CROSS FLOOR] Deluxe Double Room with lounge access

8.0 out of 10
Very good
(1 review)
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for [CROSS FLOOR] Cross Suite Double Room with lounge access

[CROSS FLOOR] Cross Suite Double Room with lounge access

[CROSS FLOOR] Cross Suite Double Room with lounge access

  • 43 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for +Run of house

+Run of house

+Run of house

  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Large Single Beds
  • Free Wi-Fi

View all photos for [CROSS FLOOR] Cross Suite Twin Room with lounge access

[CROSS FLOOR] Cross Suite Twin Room with lounge access

[CROSS FLOOR] Cross Suite Twin Room with lounge access

  • 44 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds OR 2 Large Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

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Exterior
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Sapporo City Centre
  • Spa
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4.6 out of 5, Wonderful, 1,545 reviews
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About this property

Cross Hotel Sapporo

A restaurant, self parking, and concierge services are available at this hotel. WiFi in public areas is free. Other amenities include dry cleaning, a 24-hour front desk, and wedding services. Housekeeping is available on request.
Cross Hotel Sapporo offers 181 accommodations with safes and complimentary bottled water. Beds feature down comforters. Flat-screen televisions come with satellite channels. Bathrooms include slippers, bidets, and hair dryers.

This Sapporo hotel provides complimentary wireless Internet access. Business-friendly amenities include desk chairs and phones. Irons/ironing boards and change of bedsheets can be requested. Housekeeping is provided daily.

Public bath/onsen services include an indoor public bath (no minerals). This service features separate men and women areas.
Our customers tell us they can't get enough of the helpful staff at Cross Hotel Sapporo. During your stay, you're just a quick walk from Sapporo Clock Tower. You'll find features like free WiFi in public areas, plus a restaurant and breakfast (surcharge).
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Guests speak favorably about the clean accommodations and the proximity to shopping
  • Within a 10-minute walk of Sapporo TV Tower and Sapporo JR Tower
There's a restaurant on site. Public spaces have free WiFi. Cross Hotel Sapporo also features a vending machine, concierge services, and dry cleaning/laundry services. Limited parking is available for a fee and is offered on a first-come, first-served basis. The property offers extended parking privileges.

Smoking is allowed in designated areas at this 4-star Sapporo hotel.

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 10 AM.
Hache - This restaurant serves breakfast and lunch.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (JPY 1,500 per night)
  • Extended parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: JPY 3,300 for adults and JPY 1,650 for children
  • A restaurant

Restaurants on site

  • hache

Things to do

  • Piano

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Wedding services

Spa

  • Public indoor bath (no minerals)
  • Public outdoor bath (no minerals)
  • Separate men/women areas in public bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Braille/raised signage
  • No lift
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 18 floors
  • Built in 2007
  • Designated smoking areas
  • Living plant wall
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • Some LED lighting used

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Hair dryer
  • Shampoo
  • Slippers
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk chair
  • Energy-saving switches used
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Minimum check-in age: 20

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Requests for dietary restrictions or food allergies cannot be accommodated. Guest who wish to bring their own food must contact this property in advance of arrival.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 3300 for adults and JPY 1650 for children
  • Self parking fee: JPY 1500 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cross Hotel Sapporo
Cross Sapporo
Cross Sapporo Hotel
Hotel Cross
Hotel Cross Sapporo
Sapporo Cross Hotel
Cross Hotel Sapporo Hotel
Cross Hotel Sapporo Sapporo
Cross Hotel Sapporo Hotel Sapporo

Cross Hotel Sapporo Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 669 out of 1009 reviews
Rating 8 - Good. 246 out of 1009 reviews
Rating 6 - Okay. 66 out of 1009 reviews
Rating 4 - Poor. 12 out of 1009 reviews
Rating 2 - Terrible. 16 out of 1009 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Dylan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, nice onzen, awesome breakfast.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Yumiko

Liked: Cleanliness, amenities, property conditions & facilities
The room was very nice and the train station was walking distance.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Carol

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staff, great location.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay and highly recommend!
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Amy

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel. Good location- walkable to many attractions.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Bhuwan

Liked: Amenities, property conditions & facilities
Good breakfast and services also in good location too
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Ka-Kit

Liked: Cleanliness, amenities, property conditions & facilities
Staff were courteous and helpful. Room was spacious, luxurious and spotless. Food at breakfast and lounge access were delicious. Spa on the top floor was very good although crowded in the evening. Loved our stay!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Jordan

Liked: Cleanliness, amenities, property conditions & facilities
the room was very clean and the staff were very courteous
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Akkadet

Liked: Cleanliness, staff & service, amenities
The room is very clean and big space. The staff is very friendly and helpful. Good location and easy to walk to the JR Sapporo station.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Akkadet

Liked: Cleanliness, staff & service, amenities
The room is very clean and big space. The staff is very friendly and helpful.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Good hotel right in the center of Sapporo. Very close to Odori Park, Sapporo Station, and the underground passageway. Would recommend for tourists exploring Sapporo and Hokkaido!
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Edie

Liked: Cleanliness, staff & service, amenities
Room was comfortable but small. Bathroom was a good size. Very conveniently located to the park where the snow festival was.
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Kimberley

Liked: Cleanliness, amenities, property conditions & facilities
Tidy and good location
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Benjie

Liked: Cleanliness, amenities, property conditions & facilities
Room was spacious and clean, beautiful view of Sapporo from the 17th floor. I love Japan so much. I will be staying here again next year!
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Dong Chan

Liked: Cleanliness, staff & service, amenities
convenient parking, extremely kind staffs, adjacent to tourists spots, neat sauna with great city view, and enjoyable breakfast buffet with various options.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Yee Man

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, good breakfast and express check in check out
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Akkadet

Liked: Cleanliness, staff & service, amenities
The room is very big. The interior is very cool and nice. The breakfast has good variety.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Rosemarie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay here as usual. Good service. Comfortable room and amazing breakfast!
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Teresa ping

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and roomy, breakfast is good.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Abigail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very accessible to Odori Park and Sapporo Station. Great staff and well kept hotel. Rooms are always cleaned.
Stayed 3 nights in Dec 2025
Verified

8/10 Good

SOO HYUN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 3 nights in Sep 2025
Verified

8/10 Good

Heather

Liked: Cleanliness, amenities, property conditions & facilities
Quiet and peaceful. Excellent location
Stayed 6 nights in Nov 2025
Verified

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great location, rooms and bath
Stayed 2 nights in Jul 2025
Verified

8/10 Good

Timothy

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and the staff was attentive to our needs. Access to the lounge was awesome as they had great snacks and drinks.
Lounge in the evening
Lounge in the evening
Stayed 3 nights in Nov 2025
Verified

8/10 Good

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean good location
Stayed 1 night in Oct 2025