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Hotel Sonia Otaru

4.0 star property

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Hot springs
Enjoy breathtaking views of the city and sea from this stylish room featuring two large beds, a flat-screen TV, and a cozy seating area.
Relax by the serene water feature, surrounded by a natural stone mosaic floor and large windows.
Experience a warm and inviting atmosphere in our elegant lobby, featuring comfortable seating and a polished floor.
Enjoy a diverse spread of international cuisine at our restaurant, featuring a selection of bread, salads, and a variety of sauces.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • Housekeeping
  • Parking available
  • Laundry
  • 24/7 front desk

Explore the area

Map
1-4-20 Ironai, Otaru, Hokkaido, 047-0031
  • Otaru Canal
    ‪1 min walk‬
  • Sakaimachi Street
    ‪1 min walk‬
  • Shin Nihonkai Ferry
    ‪2 min drive‬
  • Sapporo (OKD-Okadama)
    ‪38 min drive‬

Room options

View all photos for Standard Twin Room, Non Smoking

Two large beds with dark headboards and white linens, a wooden dresser, and a flat-screen TV.

Standard Twin Room, Non Smoking

8.8 out of 10
Excellent
(20 reviews)
  • 21 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Twin Room, Non Smoking

Two large beds with dark headboards, a flat-screen TV, and a city and ocean view.

Deluxe Twin Room, Non Smoking

  • 36 sq m
  • Canal view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe King Room, Non Smoking

Enjoy the city view from the comfort of a spacious bed, with a flat-screen TV and seating area nearby.

Deluxe King Room, Non Smoking

  • 38 sq m
  • Canal view
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Twin Room, Non Smoking (Eco Plan - No Cleaning Service)

Two single beds with matching headboards and a large window offer a comfortable retreat.

Standard Twin Room, Non Smoking (Eco Plan - No Cleaning Service)

10.0 out of 10
Exceptional
(3 reviews)
  • 21 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room, Non Smoking

Relax in this stylish room with two beds, a flat-screen TV, and a seating area.

Twin Room, Non Smoking

  • 21 sq m
  • Canal view
  • Sleeps 5
  • 2 Twin Beds

View all photos for Twin Room, Non Smoking

Two single beds with matching headboards and a large window offer a comfortable retreat.

Twin Room, Non Smoking

  • 21 sq m
  • Canal view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Large Twin C, Non Smoking, Eco Plan - No Cleaning Service

Relax in this spacious room with a large bed, two additional beds, and a separate seating area.

Large Twin C, Non Smoking, Eco Plan - No Cleaning Service

  • 33 sq m
  • Canal view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Large Twin B, Non Smoking, Eco Plan - No Cleaning Service

Enjoy breathtaking views of the city and sea from this stylish room featuring two large beds, a flat-screen TV, and a cozy seating area.

Large Twin B, Non Smoking, Eco Plan - No Cleaning Service

  • 26 sq m
  • Canal view
  • Sleeps 5
  • 2 Twin Beds

View all photos for Large Twin A, Non Smoking, Eco Plan - No Cleaning Service

Relax in comfort with two large beds and a panoramic view of the coastline.

Large Twin A, Non Smoking, Eco Plan - No Cleaning Service

  • 30 sq m
  • Canal view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Twin B, Canal View, Non Smoking

Relax in this stylish room with two beds, a flat-screen TV, and a seating area.

Standard Twin B, Canal View, Non Smoking

8.8 out of 10
Excellent
(23 reviews)
  • 22 sq m
  • Canal view
  • Sleeps 5
  • 2 Twin Beds

View all photos for Deluxe Family Triple Non Smoking

Relax in this stylish room with a large bed, two additional beds, and a sofa set, perfect for families or groups.

Deluxe Family Triple Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 45 sq m
  • City view
  • Sleeps 4
  • 3 Twin Beds

View all photos for Superior Twin, Canal View, Non Smoking

Two double beds with neatly arranged pillows and a city view.

Superior Twin, Canal View, Non Smoking

8.4 out of 10
Very good
(7 reviews)
  • 24 sq m
  • Canal view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Comfort Twin Room, Non Smoking

Two double beds, a large mirror, and a chandelier adorn this stylish room.

Comfort Twin Room, Non Smoking

9.0 out of 10
Wonderful
(7 reviews)
  • 22 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Twin A, Canal View, Non Smoking

Two large beds with dark headboards and white linens, a wooden dresser, and a flat-screen TV.

Standard Twin A, Canal View, Non Smoking

7.8 out of 10
Good
(10 reviews)
  • 22 sq m
  • Canal view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe King, Non Smoking

Enjoy the city view from the comfort of a spacious bed, with a flat-screen TV and seating area nearby.

Deluxe King, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 38 sq m
  • Canal view
  • Sleeps 4
  • 1 Queen Bed

View all photos for Deluxe Twin, Non Smoking

Two large beds with dark headboards, a flat-screen TV, and a city and ocean view.

Deluxe Twin, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 36 sq m
  • Canal view
  • Sleeps 5
  • 2 Twin Beds

View all photos for Standard Twin Room (Single Use), Non Smoking

Two large beds with dark headboards and white linens, a wooden dresser, and a flat-screen TV.

Standard Twin Room (Single Use), Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 21 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Large Twin C, Non Smoking

Relax in this spacious room with a large bed, two additional beds, and a separate seating area.

Large Twin C, Non Smoking

  • 33 sq m
  • Canal view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Large Twin A, Non Smoking

Relax in comfort with two large beds and a panoramic view of the coastline.

Large Twin A, Non Smoking

  • 30 sq m
  • Canal view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Large Twin B, Non Smoking

Enjoy breathtaking views of the city and sea from this stylish room featuring two large beds, a flat-screen TV, and a cozy seating area.

Large Twin B, Non Smoking

  • 26 sq m
  • Canal view
  • Sleeps 5
  • 2 Twin Beds

View all photos for Deluxe Twin Room, Accessible, Non Smoking

Comfortable accommodations feature a large bed, two smaller beds, and a sofa set.

Deluxe Twin Room, Accessible, Non Smoking

  • 45 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

Similar properties

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  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.5 out of 5, Wonderful, (1001)
The price is €117
for 1 room
20 Aug - 21 Aug
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About this property

Hotel Sonia Otaru

Hotel with a restaurant, steps from Otaru Canal
Along with a restaurant, this smoke-free hotel has a coffee shop/cafe and self parking. WiFi in public areas is free. Additionally, coffee/tea in a common area, a microwave in a common area, and dry cleaning are onsite.
Hotel Sonia Otaru offers 149 air-conditioned accommodations with safes and slippers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 26-inch LCD televisions come with digital channels. Bathrooms include shower/tub combinations, bidets, toilets with an electronic bidet, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen). This service features separate men and women areas. The ryokan bathing area is open from 3:00 PM to midnight. There are hot springs open between 3:00 PM and 11:00 PM.
Hotel Sonia Otaru's great location gets high marks from our customers. During your stay, you're just a quick walk from Otaru Canal. You'll find features like free WiFi in public areas, plus a restaurant and a coffee shop/cafe.
  • Free WiFi
  • Dining options include a coffee shop and a restaurant
  • Buffet breakfast served daily for a fee
  • Self parking and extended parking available for a fee
  • Amenities include a front-desk safe, laundry facilities, and a car charging station
  • Onsite recreation includes hot springs
  • Guests have great things to say about the helpful staff and the location
  • Steps from Otaru Canal and Sakaimachi Street
Along with a restaurant, there's a coffee shop/cafe on site. Public spaces have free WiFi. Hotel Sonia Otaru offers its guests hot springs. Hotel Sonia Otaru also features a vending machine, coffee/tea in a common area, and laundry facilities. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Otaru hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 9:30 AM.
寿司バル イルオナイ（IL ONAI） - This sushi bar serves breakfast and dinner.
Room service is available.

Languages

English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Parking on site (JPY 1,200 per night)
  • Extended parking on site (JPY 1,200 per day)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6:00 AM to 9:30 AM for a fee: JPY 2,420 for adults and JPY 1,400 for children
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • 寿司バル イルオナイ（IL ONAI）

Things to do

  • Hot spring

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Spa

  • Hot spring
  • Hot springs open from 3:00 PM - 11:00 PM
  • Hot springs water temperature - 39 ºC
  • In-room massages
  • Public bath open from 3:00 PM - midnight
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 3 buildings
  • 9 floors
  • Built in 1992
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 26-inch LCD TV with digital channels

Food and drink

  • Electric kettle
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1:00 AM

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for JPY 4500.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 2420 for adults and JPY 1400 for children
  • Self parking fee: JPY 1200 per night
  • Extended parking fee: JPY 1200 per day
  • Housekeeping is available for an additional fee
  • Rollaway bed fee: JPY 4500.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Hot springs access available from 3:00 PM to 11:00 PM.
  • Up to 2 children 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Guests with tattoos are not able to use the onsite public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Sonia
Hotel Sonia Otaru
Sonia Hotel
Sonia Otaru
Hotel Sonia Otaru, Hokkaido
Sonia Hotel Otaru
Hotel Sonia Otaru Hotel
Hotel Sonia Otaru Otaru
Hotel Sonia Otaru Hotel Otaru

Hotel Sonia Otaru Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 486 out of 1005 reviews
Rating 8 - Good. 350 out of 1005 reviews
Rating 6 - Okay. 121 out of 1005 reviews
Rating 4 - Poor. 33 out of 1005 reviews
Rating 2 - Terrible. 15 out of 1005 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ramanan

Stayed 1 night in May 2025

10/10 Excellent

Adrian

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and helpful, would recommend if you are planning to stay in Otaru for a day.
Stayed 1 night in Apr 2025

8/10 Good

Choy

Travelled with family
Liked: Cleanliness, staff & service
It has a very good hotel breakfast. The lobby, cafe are very beautiful. But the room is seriously dated and in need of a renovation. I love the area as it is right beside the Otaru canal where I can take walk in the early morning before the tourists come.
Stayed 2 nights in Apr 2025

8/10 Good

Verified traveller

Liked: Cleanliness

Good location

Good location in front of canal. And walking distance to the shopping street.
Stayed 1 night in Apr 2025

8/10 Good

YASUYUKI

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The scenery was nice, but the sound of cars driving along the canal in the morning was quite loud. It was a shame that we could hear a lot of machinery noise. The bath was very nice, as it offered a great view. The breakfast was also quite good.
Stayed 1 night in Mar 2025

8/10 Good

Wei

Liked: Cleanliness, staff & service, property conditions & facilities
Clean convenient
Stayed 3 nights in Mar 2025

6/10 Okay

Gail, Richmond Hill

Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
The hotel is old and feels with less maintenance. Parking area not shovelled and only allow guests to park over 12pm on departure day. Staff communicate smooth and friendly; we felt paid more than how it deserves. Surrounding area is ok, walkable to all attractions and hotel room facing the canal. overall is an old and average hotel for us.
Stayed 1 night in Mar 2025

10/10 Excellent

Ichaya

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, great service. Recommend.
Stayed 1 night in Feb 2025

8/10 Good

Megumi

Stayed 2 nights in Feb 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great amenities, walkable to downtown. Had everything we were looking for
Stayed 2 nights in Feb 2025

8/10 Good

James

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Beautiful place but a little dated in the rooms and small
Stayed 2 nights in Feb 2025

10/10 Excellent

Michael

Stayed 2 nights in Feb 2025

10/10 Excellent

Kirk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relaxing atmosphere and helpful staff.
Stayed 3 nights in Feb 2025

8/10 Good

Raymond

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel! I wouldn't think twice about staying here again. Cafe was great & breakfast was also excellent!
Stayed 1 night in Jan 2025

8/10 Good

amos

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great but need better coffee

Overall a great hotel that we keep using . The coffee at breakfast is not good. There is a nice coffee shop attached to the hotel but does not open until 10:00
Stayed 3 nights in Jan 2025

6/10 Okay

Devin

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Very nice hotel, however property was surprisingly dirty on close inspection. Mold in bathroom for example, damaged furniture. While staying here i became very ill, however staff were very accomodating and area around hotel is very ideal. Lots of tourist areas and very walkable. Main issue was cleanliness of the room.
Stayed 3 nights in Jan 2025

10/10 Excellent

Harry

Stayed 1 night in Jan 2025

6/10 Okay

Kenneth

Nice hotel, but for the price, the amenities should be better. General feel is of a two or three star hotel. Staff has little foreign language skill but is very nice. No flexibility in check in times.
Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good find in Otaru

It was a lovely stay for my family. I will definitely recommend this hotel.
Stayed 2 nights in Jan 2025

10/10 Excellent

Jenke

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Peter

Stayed 1 night in Jan 2025

8/10 Good

sean, Bellevue

Stayed 2 nights in Dec 2024

10/10 Excellent

Hsing Chao Terry

Stayed 2 nights in Dec 2024

8/10 Good

KC

Liked: Cleanliness, property conditions & facilities
Good
Stayed 1 night in Dec 2024

10/10 Excellent

yuchun

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Dec 2024