Scottsdale Boutique Hotels

"It is a very unique hotel. Fun place. Having a fridge that's actually cold and a microwave would be great for all these overpriced food we had leftover. The double beds were horrible to share... I did not get the room I signed up for. We were over the kitchen and it smelled like food and te view was ugly. The pool was great until Saturday when they treated us like criminals after we had been there and stayed after checkout to enjoy it... a ritzy hotel like valley ho should never subject their paying guests to being paper braceleted to enter the pool they paid for...and the drink situation... no, staff was great...I recommend it Monday thru Friday but not on Saturday with the pool fiasco."

"My reservation was canceled by the hotel the day of my stay. I’ve stayed numerous times at this location. Most recently, I was critical of the cleanliness of the pool area, equipment not working properly, and poor customer service. After my review, I was told that the hotel could not meet my expectations and they would no longer accept my reservations. It would have been easier to simply: 1. Clean pool 2. Repair hot tub 3. Repair BOTH ice machines 4. Clean trash from common areas and parking lot 5. Actually SPEAK to me about my concerns. I sent a letter to the owner and apparently they do no want constructive criticism. I asked twice to speak to manager and no one called me back. This owner and manager should be ashamed. I plan to write them again and voice my concerns on Every Rating and travel platform. I’ll be reaching out to Scottsdale Chamber of Commerce as well. It’s a shame. This was once a regal and great place to stay. "