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Conrad Shanghai

5.0 star property

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Photo gallery for Conrad Shanghai

Restaurant
Creator video - submitted by TRAVELFLY
Sauna, hot tub, steam room, body treatments, aromatherapy
Premium Bund View Suite | Bathroom
Conrad Suite | Living area

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
789 Nanjing Road East, Shanghai, Shanghai, 200001
  • Place, Nanjing Road Shopping District
    ‪1 min walk‬
  • Place, People's Square
    ‪8 min walk‬
  • Place, The Bund
    ‪3 min drive‬
  • Airport, Shanghai (PVG-Pudong Intl.)
    ‪61 min drive‬

Room options

View all photos for Deluxe Room (2 Beds) (Upper Floor)

A modern hotel room with a large bed, a desk, a TV, and a city view.

Deluxe Room (2 Beds) (Upper Floor)

  • Sleeps 2
  • Free Wi-Fi

View all photos for Executive Room

Minibar, in-room safe, desk, blackout curtains

Executive Room

  • Sleeps 3
  • Free Wi-Fi

View all photos for KING DELUXE ROOM

Minibar, in-room safe, desk, blackout curtains

KING DELUXE ROOM

  • Sleeps 3
  • Free Wi-Fi

View all photos for Deluxe King Room

Minibar, in-room safe, desk, blackout curtains

Deluxe King Room

  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe King Room High Floor

Minibar, in-room safe, desk, blackout curtains

Deluxe King Room High Floor

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive King Room

42-inch LCD TV with satellite channels, TV, DVD player

Executive King Room

  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for City View Suite

42-inch LCD TV with satellite channels, TV, DVD player

City View Suite

  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Bund View Room

42-inch LCD TV with satellite channels, TV, DVD player

Executive Bund View Room

  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Bund View Suite

42-inch LCD TV with satellite channels, TV, DVD player

Premium Bund View Suite

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Accessible Room

Accessible Room | Living area

Accessible Room

  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Conrad Suite

42-inch LCD TV with satellite channels, TV, DVD player

Conrad Suite

  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room

Premium Room | Living area

Premium Room

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Suite

Premium Suite | Living area

Premium Suite

  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Bund View Room

Bund View Room | Living area

Bund View Room

7.0 out of 10
Good
(2 reviews)
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Presidential Suite

42-inch LCD TV with satellite channels, TV, DVD player

Presidential Suite

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Twin Room

Minibar, in-room safe, desk, blackout curtains

Deluxe Twin Room

7.6 out of 10
Good
(5 reviews)
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Twin Room High Floor

Minibar, in-room safe, desk, blackout curtains

Deluxe Twin Room High Floor

8.6 out of 10
Excellent
(8 reviews)
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Executive Twin Room

42-inch LCD TV with satellite channels, TV, DVD player

Executive Twin Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Suite

42-inch LCD TV with satellite channels, TV, DVD player

Deluxe Suite

  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

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About this property

Conrad Shanghai

2 restaurants, a full-service spa, and an indoor pool are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour health club, a bar/lounge, and a snack bar/deli are onsite. Housekeeping is available on request.
Conrad Shanghai offers 728 accommodations with DVD players and minibars. A pillow menu is available. 42-inch LCD televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a 24-hour health club and a sauna.
Guests can pamper themselves with a trip to the onsite spa, which has 8 treatment rooms. Services include massages and body treatments. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy.
Our customers tell us they can't get enough of Conrad Shanghai's great location. During your stay, you'll be connected to a shopping center, and just a quick walk from Nanjing Road Shopping District. Enjoy features like free WiFi in public areas and free self parking, plus 2 restaurants.
  • Free WiFi
  • Free self parking
  • Drinking and dining options include 2 restaurants, a coffee shop, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Indulge with body treatments, massages, or aromatherapy at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym, a steam room, and a sauna
  • Just a 3-minute walk from Nanjing Road Shopping District and 8 minutes by foot from People's Square
  • Airport shuttle service available for a fee
Conrad Shanghai offers its guests a full-service spa, an indoor pool, and a 24-hour health club. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business center, 9 meeting rooms, and limo/town car service are available. Event space at this hotel measures 21528 square feet (2000 square meters) and includes a conference center. A children's pool, a hot tub, and a sauna are also featured at the luxury Conrad Shanghai. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

This 5-star Shanghai hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily.
Conrad Shanghai has 2 restaurants on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available for a fee: CNY 254 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour health club
  • Children's pool
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Sauna
  • Shopping centre
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • DVD player
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 9 meeting rooms
  • Business centre
  • Conference centre (21,528 square foot of space)

Outdoors

  • Garden
  • Vegetable garden

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Hot tub
  • Massage
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Hand-held showerhead
  • Lever door handles
  • Lift (115 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 66 floors
  • Banquet hall
  • Built in 2006
  • Comprehensive food waste policy
  • Reception hall
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable/satellite channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Meal delivery service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Express check-in available
Minimum check-in age: 16

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from April 15 2026 to August 31 2026 (completion date subject to change). The following areas are affected:
  • Elevator
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for CNY 300.0 per stay.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 254 per person
  • Airport shuttle fee: CNY 850 per vehicle (roundtrip)
  • Rollaway bed fee: CNY 300.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Meridien Shanghai
Royal Meridien
Royal Meridien Hotel
Royal Meridien Hotel Shanghai
Royal Meridien Shanghai
Shanghai Meridien
Shanghai Royal Meridien
Le Royal Meridien Shanghai Hotel Shanghai
Royal Meridien Shanghai Hotel
Meridien Shanghai
Le Royal Meridien Marriot Shanghai
Conrad Shanghai Hotel
Conrad Shanghai Shanghai
Le Royal Meridien Shanghai
Conrad Shanghai Hotel Shanghai

Conrad Shanghai Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 536 out of 1002 reviews
Rating 8 - Good. 292 out of 1002 reviews
Rating 6 - Okay. 99 out of 1002 reviews
Rating 4 - Poor. 43 out of 1002 reviews
Rating 2 - Terrible. 32 out of 1002 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

priscilla

Liked: Cleanliness, staff & service, property conditions & facilities
Had an excellent stay there,
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Nitin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room easy check in, top location and Byredo amenities brilliant
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Sixin

Liked: Staff & service
Disliked: Cleanliness
Good location
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Faina

Liked: Cleanliness, staff & service, amenities
Excellent location. Greate customer service
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Juluies

Liked: Cleanliness, amenities, property conditions & facilities
The staff had my stay feel like home with would like to thank the staff like LiLy, Diana and Quain G for wonderful service
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Jinshui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Locates on Nanjing Walk Street, very convenient
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Allen

Liked: Cleanliness, amenities, property conditions & facilities
Excellent service
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Choi

Liked: Cleanliness, staff & service, amenities
The staff were very friendly and helpful. They allowed us to check in early, which was very convenient. The view was great, and we were very satisfied with the breakfast.
Stayed 2 nights in Oct 2025
Verified

4/10 Poor

PAK KEONG

Liked: Cleanliness
Disliked: Staff & service
Checking in
Stayed 8 nights in Jan 2026
Verified

10/10 Excellent

Yu

Liked: Cleanliness, staff & service, amenities
Clean room
Stayed 2 nights in Mar 2026
Verified

2/10 Terrible

kelvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel during my stay in Shanghai...i think better than some other 5 star hotel...breakfast also very good...keep it up...
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

AMIN MOHAMED

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel😍
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Sze Wai Veera

Liked: Cleanliness, amenities, property conditions & facilities
The room is amazing. Very spacious and clean
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

SEUNG HYE

Liked: Cleanliness, staff & service, amenities
Very clean
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

YAN XUN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel
Stayed 5 nights in Jul 2025
Verified

10/10 Excellent

josephine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant location, views and breakfasts
Stayed 3 nights in May 2025
Verified

10/10 Excellent

JAMES

Bra
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Yong

Great
Stayed 2 nights in Nov 2025
Verified

8/10 Good

JOAN

Liked: Cleanliness, amenities, property conditions & facilities
Camille, Lily and Quain G are lovely. They are helpful. The room is clean and I love the scent of their shampoo.
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Li

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and great location.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Yixiang

Liked: Cleanliness, staff & service, amenities
I had a fantastic stay at the Conrad. The staff was very friendly and accommodating. I want to specifically thank Kelly in the Executive Lounge, her customer service was spectacular and she was very professional and hard working. Liangjuan in the spa was also great and gave a great massage.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a very pleasant stay at this hotel during my trip to China. The facilities were comfortable, clean, and well maintained, and the overall atmosphere of the hotel made it a great place to relax after long days of travel and work. What truly made the difference, however, was the exceptional service from the staff. I would especially like to thank Lily, Quaint G., and Ivy, who were incredibly kind, professional, and attentive throughout my stay. They went out of their way to help with anything I needed and always did so with a warm and welcoming attitude. Their support made my experience much smoother and far more enjoyable. Customer service like this is not easy to find, and their dedication reflects very positively on the hotel. Thanks again to Lily, Quaint G., and Ivy for making my stay memorable. I would definitely recommend this hotel to anyone visiting the area.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Dow

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect hotel in a perfect area
Stayed 5 nights in May 2025
Verified

8/10 Good

Jessie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 8 nights in May 2025
Verified

10/10 Excellent

Chen Han

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 2 nights in Nov 2025