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Hyatt Place Shanghai Tianshan Plaza

3.5 star property

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Photo gallery for Hyatt Place Shanghai Tianshan Plaza

Gym
Indoor pool
Serves breakfast, lunch and dinner
Lobby
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
#2 Tower 1 SOHO Tianshan Plaza, 421 ZiYun Road, Changning District, Shanghai, 200051
  • Place, Xianxia Road
    ‪6 min walk‬
  • Place, Paramount
    ‪8 min walk‬
  • Place, Zhongshan Park
    ‪2 min drive‬
  • Airport, Shanghai (PVG-Pudong Intl.)
    ‪60 min drive‬

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About this property

Hyatt Place Shanghai Tianshan Plaza

An indoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Hyatt Place Shanghai Tianshan Plaza offers 150 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Hyatt Place Shanghai Tianshan Plaza. During your stay, you'll be connected to a shopping center, and just a quick walk from Paramount. Features include free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the overall condition of the property and the helpful staff
  • Just a 4-minute drive from Jing'an Temple and a few minutes from West Nanjing Road
Hyatt Place Shanghai Tianshan Plaza offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and meeting rooms are available. Event space at this hotel measures 4693 square feet (436 square meters) and includes conference space. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly Hyatt Place Shanghai Tianshan Plaza. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Art Deco Shanghai hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 6:30 AM to 10:30 AM.
Coffee To Cocktails Bar - This bar serves breakfast, lunch, and dinner. Open 24 hours.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (CNY 12 per stay)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; CNY 101 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Coffee To Cocktails Bar

Things to do

  • 24-hour gym
  • Indoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 4,693 square feet of conference space
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Doorbell and phone notification
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 4 buildings
  • 4 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2018
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 49-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hyatt Place Shanghai Tianshan Plaza

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CNY 500.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 101 per person
  • Self parking fee: CNY 12 per stay
  • Laundry fee: CNY 100 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Hyatt Place Shanghai Tianshan Plaza Hotel
Hyatt Place Tianshan Plaza Hotel
Hyatt Place Tianshan Plaza
Hyatt Shanghai Tianshan Plaza
Hyatt Place Shanghai Tianshan Plaza Hotel
Hyatt Place Shanghai Tianshan Plaza Shanghai
Hyatt Place Shanghai Tianshan Plaza Hotel Shanghai

Hyatt Place Shanghai Tianshan Plaza Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 179 out of 325 reviews
Rating 8 - Good. 97 out of 325 reviews
Rating 6 - Okay. 29 out of 325 reviews
Rating 4 - Poor. 10 out of 325 reviews
Rating 2 - Terrible. 10 out of 325 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

YASUHIRO

Stayed 1 night in Oct 2025

10/10 Excellent

Hui

Liked: Cleanliness
Stayed 7 nights in Oct 2025

6/10 Okay

Alonso Luis

Business traveller
Disliked: Room comfort

Normal option.

The hotel is close to Metro line 2, convenient. The room is standard, nothing special. The breakfast is really poor. Not good for western client.
Stayed 1 night in Aug 2025

10/10 Excellent

Raghid

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it!
Stayed 4 nights in May 2025

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location with many dining options nearby.
Stayed 1 night in Mar 2025

10/10 Excellent

Gabriel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location.
Stayed 2 nights in Mar 2025

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recommand for short stay.
Stayed 1 night in Feb 2025

10/10 Excellent

Kang Yin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Shenyi

Stayed 1 night in Nov 2024

6/10 Okay

Shenzhen

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Nov 2024

6/10 Okay

NAN

So so. Staff are not very nice at front desk.
Stayed 2 nights in Dec 2024

10/10 Excellent

chanta

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was excellent. The staff was super sweet, the rooms were clean and spacious and the breakfast was a wide variety of yumminess.
Stayed 3 nights in Aug 2024

8/10 Good

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay here. The staff here were friendly and the rooms were tidy and spacious. The only thing that was not so good was the breakfast
Stayed 1 night in Aug 2024

10/10 Excellent

Scott, Irvington

Stayed 1 night in Jul 2024

8/10 Good

Yin Yin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property looks pretty new and everything inside the room are in good condition. Staffs are friendly and helpful. The only downside of this place is that there's no wired Internet, which makes it a little bit inconvenient to me cuz I need stable internet access for work. It's nice to have a 24hr gym and a swimming pool (only until 10pm).
Stayed 2 nights in Jul 2024

8/10 Good

Nicole Mei Wai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is clean, the area is quiet, didn’t hear any noise from outside, just when some others pass by your room will hear some voices. Near shopping mall and train station. Staff are helpful, I had a good stay.
Stayed 1 night in Jun 2024

10/10 Excellent

Sze Yee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

First time in Shanghai

Hotel is good and the room is comfy and big. Metro station was 10 mins walk away and tourist attractions were a few metros away. There is a shopping mall opposite the hotel with a lot of eateries n a supermarket. If u do not mind the distance, it's a good hotel to stay in.
Stayed 6 nights in Jun 2024

10/10 Excellent

Kenta

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in May 2024

10/10 Excellent

Kenta

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in May 2024

10/10 Excellent

Debra

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very nice, beds were comfortable. The hotel felt very clean and modern. The breakfast was good. The only negative was that we ordered a glass of wine each (2 different types) and after they had been poured we were told that we would have to buy the bottles as white wine does not last. If we would have known that before we would not have had a drink there as my glass of wine ended up costing me $50. The hotel was in a handy location next to a shopping mall and some restaurants including a Western restaurant. I don't know if there were any local attractions as we were there on business but it worked well for us.
Stayed 3 nights in May 2024

8/10 Good

Ajmal

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2024

10/10 Excellent

Maryellen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for a week and it was wonderful! Clean, quiet, staff was excellent and very professional and everyone we dealt with spoke excellent English. The breakfast buffet was huge and delicious with many western and eastern options. The location was very convenient with plenty of restaurant and shopping options within a few minutes walk as well as the Metro. Awesome experience!!
Stayed 6 nights in Apr 2024

6/10 Okay

Colin

Business traveller
Liked: Cleanliness
Disliked: Staff & service, amenities
-
Stayed 2 nights in Mar 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service and convenient location

Stayed at the hotel for 10 days. All staff members are professional, friendly and efficient. We stayed in 2 different rooms, both were clean. Convenient location with less than 10mins walk to the metro station.
Stayed 1 night in Feb 2024

6/10 Okay

Kun

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The HVC system was not good. Our first night, the room temperature only reached 21 degree Celsius. Hotel offered us a different room on the second day, room tempurature stayed at 27 degrees Celsius. There was nothing hotel staff could do. Only thing they could do is offering a fun. We had to keep our room door open a lot of time in order to bring the temperature down. Rather disappointed.
Stayed 13 nights in Feb 2024