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Novotel Shanghai Hongqiao Hotel

Property class: 4

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Photo gallery for Novotel Shanghai Hongqiao Hotel

A modern indoor swimming pool with clear glass walls, a tiled floor, and a seating area with chairs.
A modern hotel room with a large bed, bedside tables, a flat-screen TV, and a large window offering a city view.
A modern hotel room with a sofa, two round tables, a lamp, and a large window with curtains.
A modern hotel with a prominent 'NOVOTEL' sign, multiple floors, and a well-lit entrance.
A spacious lobby with a marble floor, large columns, and a reception desk.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
1102 Xiehe Road, Changning District, Shanghai, Shanghai, 200335
  • Place, Lingkong SOHO
    ‪3 min walk‬
  • Place, Hongqiao Linkong Economic Zone
    ‪8 min walk‬
  • Place, Hongqiao Sports Park
    ‪11 min walk‬
  • Airport, Shanghai (PVG-Pudong Intl.)
    ‪71 min drive‬

Room options

View all photos for Deluxe Room, 2 Single Beds

A hotel room with two beds, a desk, a chair, a nightstand with a clock, and a wall-mounted light.

Deluxe Room, 2 Single Beds

  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed

A hotel room with a large bed, a desk with a chair, a lamp, and a view of the city through large windows.

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Room, 1 King Bed

A modern hotel room with a large bed, a desk with a chair, a small table, and a nightstand.

Executive Room, 1 King Bed

  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Room, 2 Single Beds

A modern room with a sofa and a small table with a vase of flowers.

Executive Room, 2 Single Beds

  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Room, 1 King Bed

A hotel room with a bed, desk, chair, and a large window with curtains.

Superior Room, 1 King Bed

9.6 out of 10
Exceptional
(5 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room, 2 Single Beds

A hotel room with two beds, a desk, a chair, a lamp, and a view of the city at night.

Superior Room, 2 Single Beds

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Suite, 1 King Bed

A modern hotel room with a large bed, bedside tables, a flat-screen TV, and a large window offering a city view.

Superior Suite, 1 King Bed

  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, 1 King Bed

A hotel room with a large bed, two bedside tables with lamps, a flat-screen TV, and sheer curtains.

Junior Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

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About this property

Novotel Shanghai Hongqiao Hotel

2 restaurants, an indoor pool, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a complimentary children's club, and coffee/tea in a common area. Housekeeping is available on request.
Novotel Shanghai Hongqiao Hotel offers 367 accommodations with minibars (stocked with some free items) and safes. Flat-screen televisions are featured in guestrooms. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Our customers tell us they can't get enough of the overall property condition at Novotel Shanghai Hongqiao Hotel. During your stay, you'll be connected to the convention center, and just a quick walk from Hongqiao Linkong Economic Zone. Free WiFi in public areas, free self parking, and 2 restaurants are available.
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at one of the 2 restaurants
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include a free kid's club, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym
  • 6 minutes by car from Changfeng Ocean Park and 7 minutes from Zhongshan Park
Novotel Shanghai Hongqiao Hotel offers its guests an indoor pool and a fitness center. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business center and meeting rooms are available. A terrace, a complimentary children's club, and multilingual staff are also featured at the business-friendly Novotel Shanghai Hongqiao Hotel. Free self parking is available.

This 4-star Shanghai hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10 AM and on weekends from 6:30 AM to 10:30 AM.
Onsite venue - This restaurant serves breakfast, lunch, and dinner. Open daily.
Chinese Restaurant - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10 AM on weekdays and 6:30 AM to 10:30 AM on weekends; CNY 108 per person
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Chinese Restaurant

Things to do

  • Free children's club
  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free children's club
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • Lift

More

  • Banquet hall
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Free bottled water
  • Free minibar (limited items)
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: noon; Check-in end time: 6:00 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 250.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 108 per person
  • Rollaway bed fee: CNY 250.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property class

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Novotel Shanghai Hongqiao
Novotel Shanghai Hongqiao
Novotel Shanghai Hongqiao Hotel Hotel
Novotel Shanghai Hongqiao Hotel Shanghai
Novotel Shanghai Hongqiao Hotel Hotel Shanghai

Novotel Shanghai Hongqiao Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 151 out of 269 reviews
Rating 8 - Good. 86 out of 269 reviews
Rating 6 - Okay. 19 out of 269 reviews
Rating 4 - Poor. 5 out of 269 reviews
Rating 2 - Terrible. 8 out of 269 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay. Great service for the staff. Room is very clean and well maintained. Best hotel near the Hongqiao area.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

ANTIPAS IV

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Limited staff who can speak English but overall they are very courteous and helpful. Great hotel yo stay at while in Shanghai.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Bill

Liked: Cleanliness, staff & service, amenities
Best hotel if you don’t mind just a bit further from the Hongqiao airport and train station, great rooms, delicious breakfast, next to a great mall, good service…
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Ergün

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel clean, service nice, location very good.
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

Ling

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 2 nights in May 2025
Verified review

6/10 Okay

John

Liked: Cleanliness, staff & service, property conditions & facilities
Good breakfast without being extraordinary.
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Wael

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel I recommend
Stayed 4 nights in Jul 2023
Verified review

10/10 Excellent

DMT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cozy stay

It was cozy stay with best service of staffs
Stayed 1 night in Nov 2023
Verified review

8/10 Good

HANNAH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Shopping centre is next door so plenty of options for food and a wander. Hongqiao airport and train station a 15 minute taxi drive which was perfect for my stay.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Sona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay experience

Fantastic stay experience as always. Special kudos and thanks to Ms Divya Sawant who took great care and gave a great welcome. Thanks also to the room cleaning staff who did a great job
Stayed 7 nights in Aug 2025
Verified review

10/10 Excellent

GUY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel near airport . Very convenient
Stayed 1 night in Apr 2023
Verified review

10/10 Excellent

Miriatetuara

Liked: Cleanliness, amenities, property conditions & facilities
Loved our stay here. We stayed for business trip. Rooms were spacious and clean. Our highlight for sure was the breakfast, so delicious with a huge variety. Also the chinese restaurant in the hotel was amazing. We were well looked after by the restaurant manager, food was incredible too. Thank you so much!
Stayed 2 nights in Jul 2025
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Good value and convenient location

Comfortable room and good breakfast. Employees were helpful in securing a taxi for quite a long journey which we appreciated. Good value.
Stayed 1 night in Aug 2023
Verified review

10/10 Excellent

Ronny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient new Hotel close to Shanghai Hongqiao

Convenient Hotel close to Shanghai Hongqiao International Airport. Room was nice but bed a bit to hard for me.
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Nandita

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Belle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Since it is Novotel, if it provide the shuttle to the Hongqiao airport terminal 1 will be nice...
Stayed 1 night in Jul 2018
Verified review

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I stayed at this location for over a month. The staff was extremely kind, professional and helpful. Even though we are not able to speak Chinese they always graciously supported us. I would definitely stay at this location again, and recommend to others.
Stayed 1 night in Feb 2023
Verified review

10/10 Excellent

Ling

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, except they don't have laundry services.
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Dong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a pleasant stay, the staff is super friendly and helpful. The room and the hallway had a bit smell but it is just like anywhere in China the air quality is not great. So can’t really blame on the hotel.
Stayed 2 nights in Jun 2024
Verified review

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Aug 2025
Verified review

4/10 Poor

Juan Jose

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Heating system was set to high...nobody gave a proper reply. They Just sent a guy to open the windows...not many people here speak english...and last but most important they are building a new build beside the hotel and they work and make a lot of noise since early morning even in weekends, so forget about sleep beyond 7 am.
Stayed 5 nights in Mar 2024
Verified review

8/10 Good

takayuki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
トイレウォシュレットにして欲しい。また、流れももう少し強くして欲しい。ルームサービスは、電話ではなく、Alipeiで注文を出来るようにして欲しい。
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Min Young

Liked: Cleanliness, staff & service, property conditions & facilities
시설, 식사 좋아요
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

sang bom

Liked: Cleanliness, staff & service, amenities
좋아요
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Chi Yu

Liked: Cleanliness, staff & service, amenities
空間
Stayed 4 nights in Jan 2026