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Sofitel Shanghai Hongqiao

5.0 star property

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Photo gallery for Sofitel Shanghai Hongqiao

3 restaurants, lunch, dinner served; Japanese cuisine
Lobby sitting area
View from room
Indoor pool
Banquet hall

Popular amenities

  • Hot tub
  • Bar
  • Free airport shuttle
  • Parking included
  • Pool
  • Spa

Explore the area

Map
No 666 Taihong Road Minhang Dist., Shanghai, Shanghai, 201107
  • Hongqiao Tiandi
    ‪2 min drive‬
  • National Exhibition and Convention Center
    ‪2 min drive‬
  • Shanghai Zoo
    ‪7 min drive‬
  • Shanghai (SHA-Hongqiao Intl.)
    ‪8 min drive‬

Room options

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 King Bed, Business Lounge Access (Prestige)

Club Suite, 1 King Bed, Club lounge access (Prestige)

Club Suite, 1 King Bed, Business Lounge Access (Prestige)

  • 113 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room, 2 Single Beds

Luxury Room, 2 Single Beds

Luxury Room, 2 Single Beds

  • 50 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Luxury Room, 1 King Bed

Luxury Room, 1 King Bed

Luxury Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds, Business Lounge Access

1 bedroom, premium bedding, down duvets, Select Comfort beds

Superior Room, 2 Single Beds, Business Lounge Access

  • 50 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed, Business Lounge Access

Superior Room, 1 King Bed, Club lounge access

Superior Room, 1 King Bed, Business Lounge Access

10.0 out of 10
Exceptional
(1 review)
  • 44 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds

1 bedroom, premium bedding, down duvets, Select Comfort beds

Superior Room, 2 Single Beds

10.0 out of 10
Exceptional
(1 review)
  • 45 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

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About this property

Sofitel Shanghai Hongqiao

Luxury hotel with 3 restaurants connected to the airport in Shanghai
Along with 3 restaurants, this hotel has a full-service spa and an indoor pool. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Other amenities include 2 bars/lounges, a fitness center, and a sauna. Change of towels is available on request.
Sofitel Shanghai Hongqiao offers 350 air-conditioned accommodations with minibars and safes. These individually decorated and furnished accommodations have separate sitting areas. Select Comfort beds feature down comforters and premium bedding. A pillow menu is available. 48-inch LCD televisions come with satellite channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Yan Spa. Services include massages. The spa is equipped with a sauna and a hot tub. The spa is open daily.
With your stay at Sofitel Shanghai Hongqiao, you'll be connected to the airport and close to National Exhibition and Convention Center. Free WiFi in public areas, free self parking, and a free roundtrip airport shuttle are available.
  • Free WiFi
  • Free self parking
  • Enjoy Japanese cuisine at Takara, one of the property's 3 restaurants and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Treat yourself to massages at Yan Spa
  • Services include babysitting, a kid's club, and dry cleaning/laundry
  • Onsite recreation includes a gym, a sauna, and a playground
  • Just a 4-minute drive from National Exhibition and Convention Center and 6 minutes from Hongqiao Tiandi
  • Free airport shuttle service
Sofitel Shanghai Hongqiao offers its guests a full-service spa, an indoor pool, and a hot tub. There are 3 restaurants on site. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi.

A children's pool, a fitness center, and a sauna are also featured at the luxury Sofitel Shanghai Hongqiao. A roundtrip airport shuttle is free (available on request). Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Shanghai hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 6:30 AM to 10:30 AM.
Takara - This restaurant specializes in Japanese cuisine and serves lunch and dinner.
Kweezeen - This restaurant specializes in international cuisine and serves lunch and dinner.
Le Chinois - This restaurant specializes in Regional cuisine and serves lunch and dinner.
24-hour room service is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Free return airport shuttle from 8:30 AM to 5:00 PM on request
  • Free secured, covered self parking on site
  • Limited on-site parking
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; CNY 198 for adults and CNY 99 for children
  • 2 bars/lounges
  • 3 restaurants
  • Couples/private dining

Restaurants on site

  • Kweezeen
  • Le Chinois
  • Takara

Things to do

  • Bicycle rentals
  • Bicycle storage
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Playground
  • Sauna
  • Shopping

Family friendly

  • Children's dinnerware
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free cot
  • Highchair
  • In-room babysitting
  • Indoor pool
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Separate bedroom
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • On a lake
  • Terrace
  • Vegetable garden

Full-service spa

  • Hot tub
  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Braille/raised signage
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Low-height door lock
  • Low-height view port in door
  • No lift
  • Portable shower seat
  • Transfer shower
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 100% renewable energy
  • 8 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 48-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Meal delivery service
  • Minibar
  • Wet bar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
An early check-in fee will be charged
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: 49 percent of room rate

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 300 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 198 for adults and CNY 99 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: 49 percent of room rate (subject to availability)
  • Rollaway bed fee: CNY 300 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Sofitel Shanghai Hongqiao offers transfers from the airport. Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Sofitel Shanghai Hongqiao Hotel
Sofitel Shanghai Hongqiao Hotel
Hotel Sofitel Shanghai Hongqiao Shanghai
Shanghai Sofitel Shanghai Hongqiao Hotel
Hotel Sofitel Shanghai Hongqiao
Sofitel Shanghai Hongqiao Shanghai
Sofitel Shanghai Hongqiao (opening September 2016)
Sofitel Hotel
Sofitel
Sofitel Shanghai Hongqiao
Sofitel Shanghai Hongqiao Hotel
Sofitel Shanghai Hongqiao Shanghai
Sofitel Shanghai Hongqiao Hotel Shanghai

Sofitel Shanghai Hongqiao Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 155 out of 275 reviews
Rating 8 - Good. 88 out of 275 reviews
Rating 6 - Okay. 15 out of 275 reviews
Rating 4 - Poor. 7 out of 275 reviews
Rating 2 - Terrible. 10 out of 275 reviews

9.4/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Hui

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Akshay

Stayed 2 nights in Mar 2025

6/10 Okay

Kai

Stayed 7 nights in Mar 2025

8/10 Good

Ron

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfartable bad, and room! good location next to the train station. we arrived early morning, so we checked in around 9:00 am, and so they charged us for additonal half a day. Crew doesn't speak english so well. Thank you.
Stayed 1 night in Apr 2025

8/10 Good

Alexander

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Ok service staff. Elegant but cavernous lobby and dining areas. Not too cozy! Nicely equipped Gym.
Stayed 1 night in Mar 2025

10/10 Excellent

Juan

Business traveller
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
The restaurant is a disaster! no dinner served, at the bar we had to wait almost 2 hr for a Burger. The hotel is very good, breakfast is also good, but is amazing that there is no proper restaurant working in this hotel. Another point is that there is almost NO staff speaking English.
Stayed 4 nights in Mar 2025

8/10 Good

Cherif

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

quan

Stayed 2 nights in Jul 2024

10/10 Excellent

Cherif

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

6/10 Okay

Bahattin

Stayed 3 nights in May 2024

4/10 Poor

faizan

Travelled with group
Disliked: Cleanliness, staff & service
If i could i would attach picture's to justify my review. Ordered a beef burger when I arrived, inside was raw. Told the staff they said they can bring new i refused as it made me feel disgusted eating raw meat. Had food poisoning, went to the hospital the hotel staff did not care they said "sorry im just a worker" as quoted by the manager. No apology No care. This hotel is not 5 star worthy.
Stayed 3 nights in May 2024

8/10 Good

Romeo

Liked: Cleanliness, staff & service
Stayed 5 nights in May 2024

10/10 Excellent

Zhen Liang

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice , beautiful and quiet hotel.
Stayed 1 night in Apr 2024

10/10 Excellent

Ligen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a little far from everything but a really fancy place to stay!
Stayed 2 nights in Mar 2024

10/10 Excellent

JUAN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Amazing service, particularly the 2 Spanish girls (Noelia and Raquel) who help international travellers with the language! They made our stay even better!!
Stayed 1 night in Mar 2024

6/10 Okay

christopher

Liked: Cleanliness
Stayed 3 nights in Mar 2024

4/10 Poor

Wilson

Stayed 1 night in Feb 2024

4/10 Poor

Aaron

Business traveller
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Most of staff does not speak English. Since front desk to room service. Also the property is neglected. The building is beautiful, but the administration and maintenance is poor. I ordered room service and was awful. I chose that hotel because is close to the train station but it was a bad choice.
Stayed 1 night in Oct 2023

8/10 Good

Xiaoming, Singapore

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Huge room and bed, classic design, not very convenient.
Stayed 1 night in Sep 2023

8/10 Good

Robin

Stayed 2 nights in Aug 2023

8/10 Good

Linda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with good service
Stayed 1 night in Apr 2023

2/10 Terrible

can

Liked: Cleanliness
Disliked: Staff & service, amenities
Stayed 1 night in Mar 2023

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2019

2/10 Terrible

stephanie

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Terrible service

terrible service. We waited an hour for our meal to find out there was no cook in the hotel to prepare the meal! They did not have the respect and decency to inform us. Manager kept saying they were just too busy. Not the first time situation of bad service happen to me at Sofitel hotels. This chain is definitely banned from myself and our company staff.
Stayed 1 night in Dec 2019

8/10 Good

DOUGLAS

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019