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Futian Shangri-La Shenzhen

5.0 star property

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Photo gallery for Futian Shangri-La Shenzhen

Exterior
Premium bedding, minibar, in-room safe, desk
Exterior
Executive Suite, 2 Single Beds
Banquet hall

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Room service

Explore the area

Map
4088 Yi Tian Road, Futian District, Shenzhen, Guangdong, 518048
  • Coco Park Shopping Center
    ‪6 min walk‬
  • Shenzhen Convention and Exhibition Center
    ‪14 min walk‬
  • Huaqiangbei
    ‪4 min drive‬
  • Shenzhen (SZX-Shenzhen Intl.)
    ‪33 min drive‬

Room options

View all photos for Deluxe Room, 2 Single Beds, City View

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Single Beds, City View

  • City view
  • 45 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

  • City view
  • 45 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Horizon Club Twin Room with Executive Lounge Access

Horizon Club Twin Room with Executive Lounge Access

Horizon Club Twin Room with Executive Lounge Access

  • City view
  • 45 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Horizon Premier Twin Room with Executive Lounge Access

Premium bedding, minibar, in-room safe, desk

Horizon Premier Twin Room with Executive Lounge Access

  • City view
  • 70 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Horizon Premier King Room with Executive Lounge Access

Premium bedding, minibar, in-room safe, desk

Horizon Premier King Room with Executive Lounge Access

  • City view
  • 70 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

  • City view
  • 100 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

  • City view
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Horizon Club King Room with Executive Lounge Access

Premium bedding, minibar, in-room safe, desk

Horizon Club King Room with Executive Lounge Access

  • City view
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite

Premium bedding, minibar, in-room safe, desk

Deluxe Suite

  • City view
  • 144 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, City View

  • City view
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Futian Shangri-La Shenzhen

Luxury hotel with 4 restaurants and a full-service spa
This smoke-free hotel features 4 restaurants, a full-service spa, and an indoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge, and a snack bar/deli are onsite.
Futian Shangri-La Shenzhen offers 528 accommodations with minibars and safes. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with premium satellite channels. Rooms have partially open bathrooms. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and designer toiletries.

This Shenzhen hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.
Chi, The Spa has 8 treatment rooms. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology.
Our customers tell us they can't get enough of the helpful staff at Futian Shangri-La Shenzhen. During your stay, you're just a quick walk from Coco Park Shopping Center. You'll find features like free WiFi in public areas and free self parking, plus 4 restaurants.
  • Free WiFi and wired Internet
  • Free self parking
  • Enjoy a bite to eat at Cafe Zen, a buffet restaurant that serves local and international cuisine
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Indulge with facials, hot stone massages, or body scrubs at Chi, The Spa
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Within a 15-minute walk of Coco Park Shopping Center and Shenzhen Convention and Exhibition Center
  • Airport shuttle service available for a fee
Futian Shangri-La Shenzhen offers its guests a full-service spa, an indoor pool, and a health club. There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

A business center and limo/town car service are available. A sauna, spa services, and a terrace are also featured at the luxury Futian Shangri-La Shenzhen. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

This 5-star Shenzhen hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 10:30 AM.
Cafe Zen - This buffet restaurant specializes in local and international cuisine and serves breakfast, brunch, lunch, and dinner.
Lobby Lounge - This coffee shop serves light fare only. Open daily.
Shang Garden - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
Al Faris - This restaurant specializes in Halal dishes and serves lunch and dinner. Reservations are required. Open daily.
Shang Gourmet - This coffee shop serves breakfast, lunch, and light fare. Open daily.
24-hour room service is available.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6 AM to 10:30 AM for a fee: CNY 181 for adults and CNY 181 for children
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Al Faris
  • Cafe Zen
  • Lobby Lounge
  • Shang Garden
  • Shang Gourmet

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Free cot
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference space

Outdoors

  • Barbecue grill
  • Pool loungers
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Reflexology
  • Sauna
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Partially-open bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Futian Shangri-La Shenzhen

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 408 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 181 for adults and CNY 181 for children
  • Airport shuttle fee: CNY 600 per vehicle (one way)
  • Rollaway bed fee: CNY 408 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
The listed child breakfast fee applies to guests age 11 and younger.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Futian Shangri-La Shenzhen
Futian Shangri-La Shenzhen Hotel
Shangri-La Shenzhen Futian
Shenzhen Futian Shangri-La
Futian Shangri La Shenzhen
Futian Shangri-La Shenzhen Hotel Shenzhen
Futian Shangri La Shenzhen
Futian Shangri-La Shenzhen Hotel
Futian Shangri-La Shenzhen Shenzhen
Futian Shangri-La Shenzhen Hotel Shenzhen

Futian Shangri-La Shenzhen Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 440 out of 716 reviews
Rating 8 - Good. 200 out of 716 reviews
Rating 6 - Okay. 40 out of 716 reviews
Rating 4 - Poor. 16 out of 716 reviews
Rating 2 - Terrible. 20 out of 716 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Alfonso

Stayed 1 night in Jan 2025

8/10 Good

TSZ LUNG

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very luxury oriental style hotel though facilitates in room can have been modernised a bit.
Stayed 1 night in Jan 2025

10/10 Excellent

Louisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Dejun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff servuces
Stayed 1 night in Nov 2024

10/10 Excellent

Victor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It’s next to a metro and railway station. Excellent location near the civic center
Stayed 2 nights in Jan 2025

10/10 Excellent

Jingxin, Bloomington

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location,friendly staff
Stayed 2 nights in Jan 2025

10/10 Excellent

Edward

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Hoi Ying

Stayed 1 night in Dec 2024

10/10 Excellent

Alfonso

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel in the city center. Luxury room and nice facilities. Many dining options in the property and nearby.
Stayed 1 night in Dec 2024

10/10 Excellent

Clara Kai Lai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Henson

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

4/10 Poor

michael, Bondi Junction

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Cheong Boou

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location for shopping and dining as well as nearby Metro train station. Hotel staff are courtesy and helpful.
Stayed 2 nights in Dec 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Nov 2024

10/10 Excellent

Chun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect stay

Staff could not have been more accomodating or helpful. Perfect stay and my room was very clean, grand and immaculate.
Stayed 2 nights in Nov 2024

10/10 Excellent

YUN

Travelled with family
Very nice hotel with excellent stuffs services. Room is very space and clean. Breakfast with lots of choices. Serve very well, Will come back again,
Stayed 2 nights in Nov 2024

10/10 Excellent

Jennifer

Stayed 1 night in Nov 2024

10/10 Excellent

CeciliA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location and staff are very helpful and professional. We enjoyed the swimming pool and other facilities too. We are looking forward to visit again
Stayed 1 night in Nov 2024

8/10 Good

Siming

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel overall. But the staff is not the most helpful staff you will meet, especially if you speak English. You can also hear noise from upstairs if you have a loud neighbor. It is located near shopping area, so it’s nice to walk around it.
Stayed 8 nights in Oct 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

10/10 Excellent

Diana

Stayed 1 night in Sep 2024

10/10 Excellent

Kevin

Stayed 5 nights in Sep 2024

10/10 Excellent

Wendi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a great place to stay in Shenzhen, super close to the mall and the view of the city is absolutely stunning. The staff were all extremely friendly and helpful too! So happy with this choice, can’t wait to stay again!
Stayed 1 night in Jul 2024

10/10 Excellent

Joseph

Stayed 2 nights in Sep 2024

10/10 Excellent

Ury

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 1 night in Aug 2024