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Futian Shangri-La Shenzhen

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Photo gallery for Futian Shangri-La Shenzhen

A spacious lobby with multiple seating areas, large chandeliers, and decorative wall panels.
Indoor wedding
A hotel room with a large window, a sofa, a chair, a TV, and a bed.
A pathway leading to a covered seating area surrounded by lush greenery and a variety of plants.
A modern café interior with wooden furniture, hanging pendant lights, and a visible menu board.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
4088 Yi Tian Road, Futian District, Shenzhen, Guangdong, 518048
  • Place, Shenzhen Civic Center
    ‪11 min walk‬
  • Place, Shenzhen Convention and Exhibition Center
    ‪13 min walk‬
  • Place, Shenzhen Lianhuashan Park
    ‪19 min walk‬
  • Airport, Shenzhen (SZX-Shenzhen Intl.)
    ‪22 min drive‬

Room options

View all photos for Deluxe Suite

Living area

Deluxe Suite

  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Suite

Premium bedding, minibar, in-room safe, desk

Executive Suite

  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Single Beds, City View

A hotel room with a large bed, a desk with a chair, a TV, and a view of a cityscape.

Deluxe Room, 2 Single Beds, City View

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 45 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Single Beds

A hotel room with a large bed, a desk with a chair, a TV, and a view of a cityscape.

Deluxe Room, 2 Single Beds

9.0 out of 10
Wonderful
(12 reviews)
  • City view
  • 45 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Horizon Club, Room, 2 Single Beds

Horizon Club, Room, 2 Single Beds

Horizon Club, Room, 2 Single Beds

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 45 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed, City View

A hotel room with a large bed, a desk, a chair, a TV, and a view of the cityscape.

Deluxe Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(6 reviews)
  • City view
  • 45 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(24 reviews)
  • City view
  • 45 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Horizon Club, Room, 1 King Bed

Horizon Club, Room, 1 King Bed

Horizon Club, Room, 1 King Bed

9.8 out of 10
Exceptional
(8 reviews)
  • City view
  • 45 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Suite, 1 King Bed

A hotel room with a large bed, a TV mounted on the wall, a city view, and a seating area with a chair and a table.

Executive Suite, 1 King Bed

  • City view
  • 100 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Horizon Club Premier Twin-bed Room

Premium bedding, minibar, in-room safe, desk

Horizon Club Premier Twin-bed Room

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Horizon Club, Premier Room, 1 King Bed

A hotel room with a large bed, a desk with a chair, a TV, and a view of the city skyline.

Horizon Club, Premier Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 70 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Horizon Club, Premier Room, 2 Single Beds

A hotel room with two beds, a desk with a chair, a TV, and a large window offering a city view.

Horizon Club, Premier Room, 2 Single Beds

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 70 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

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About this property

Futian Shangri-La Shenzhen

4 restaurants, a full-service spa, and an indoor pool are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge, and a snack bar/deli are onsite.
Futian Shangri-La Shenzhen offers 528 accommodations with minibars and safes. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with premium satellite channels. Rooms have partially open bathrooms. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and designer toiletries.

This Shenzhen hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.
Guests can pamper themselves with a trip to the onsite spa, which has 8 treatment rooms. Services include deep-tissue massages, hot stone massages, body wraps, and body scrubs. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.
Our customers tell us they can't get enough of the helpful staff at Futian Shangri-La Shenzhen. During your stay, you're just a quick walk from Coco Park Shopping Center. You'll find features like free WiFi in public areas and free self parking, plus 4 restaurants.
  • Free WiFi and wired Internet
  • Free self parking
  • Enjoy a bite to eat at Cafe Zen, a buffet restaurant that serves local and international cuisine
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Treat yourself to reflexology, aromatherapy, or hydrotherapy at the spa
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Within a 15-minute walk of Coco Park Shopping Center and Shenzhen Convention and Exhibition Center
  • Airport shuttle service available for a fee
Futian Shangri-La Shenzhen offers its guests a full-service spa, an indoor pool, and a health club. There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

A business center and limo/town car service are available. A sauna, a terrace, and barbecue grills are also featured at the luxury Futian Shangri-La Shenzhen. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 10:30 AM.
Cafe Zen - This buffet restaurant specializes in local and international cuisine and serves breakfast, brunch, lunch, and dinner. Open daily.
Lobby Lounge - This coffee shop serves light fare only. Open daily.
Shang Garden - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
Al Faris - This restaurant specializes in Halal dishes and serves lunch and dinner. Reservations are required. Open daily.
Shang Gourmet - This coffee shop serves breakfast, lunch, and light fare. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Limo/town car service
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6 AM to 10:30 AM for a fee: CNY 190 to 190 per person
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Al Faris
  • Cafe Zen
  • Lobby Lounge
  • Shang Garden
  • Shang Gourmet

Things to do

  • 24-hour gym
  • Full-service spa
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference space

Outdoors

  • Barbecue grill
  • Pool loungers
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 40 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Partially-open bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g., directions)
Information provided by the property may be translated using automated translation tools
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Futian Shangri-La Shenzhen

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 408 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 190 to 190 per person
  • Airport shuttle fee: CNY 600 per vehicle (one-way, maximum occupancy 4)
  • Rollaway bed fee: CNY 408 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Futian Shangri-La Shenzhen offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property. Guests who plan to drive should contact this property in advance for more details (e.g., directions).
The listed child breakfast fee applies to guests age 11 and younger.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property class

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Futian Shangri-La Shenzhen
Futian Shangri-La Shenzhen Hotel
Shangri-La Shenzhen Futian
Shenzhen Futian Shangri-La
Futian Shangri La Shenzhen
Futian Shangri-La Shenzhen Hotel Shenzhen
Futian Shangri La Shenzhen
Futian Shangri-La Shenzhen Hotel
Futian Shangri-La Shenzhen Shenzhen
Futian Shangri-La Shenzhen Hotel Shenzhen

Futian Shangri-La Shenzhen Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 655 out of 1000 reviews
Rating 8 - Good. 250 out of 1000 reviews
Rating 6 - Okay. 49 out of 1000 reviews
Rating 4 - Poor. 19 out of 1000 reviews
Rating 2 - Terrible. 27 out of 1000 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Tian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay!
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Wai Hang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice hotel located in a convenient location
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Choon Khing Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location. Staff are very helpful. Room is comfortable.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Ji Young

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, friendly staff, breakfast is good
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. The room is spacious and clean, staff are very helpful and friendly. The only disappointment is the food in the Cafe, we had lunch and breakfast there but quality not good.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Hiu Yin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, it’s right above the Futian station, surrounded by many shopping malls, lots of restaurants of different cuisine. The room is spotless. Lots of delicious choices for hotel breakfast. Staff are very nice, welcoming and professional. Will definitely come back!
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Estee

Liked: Cleanliness, staff & service
Hotel is clean with great service! Location is fantastic Per review too!
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Huge comfy bed, amazing views from the 14th floor.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
Personal were super friendly, room was spacious and had a good view over futian
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Douglas

Liked: Cleanliness, amenities, property conditions & facilities
Love my stay. Beautiful hotel. Great service.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Luyang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and service
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Liangyin

Liked: Cleanliness, amenities, property conditions & facilities
Great service
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, amenities
clean big room, well-managed and front counter staff were excellent and friendly plus helpful
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central location. Wish I stayed longer.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Sachin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is at a great location with friendly and accomodating staff. Rooms are great size and well setup. Would highly recommend for stay in shenzhen. Easy walk to coco park and has a mall right outside the hotel area with lots of dining options.
Stayed 4 nights in Jan 2026
Verified

8/10 Good

Monty

Liked: Cleanliness, amenities, property conditions & facilities
The location is great, but the facility is slight older than other establishments.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Yan

Liked: Cleanliness, amenities, property conditions & facilities
great location, close to many attractions, very friendly staff, spacious rooms in the center of the city.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Lin Hao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Apr 2026
Verified

8/10 Good

Yan Ni

Liked: Cleanliness, staff & service, room comfort
Holden was the staff that attended me at check-in, very friendly and helpful. Hotel renovation is a little dated, but service is good to make up for it
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Yue Louisa Harris

Liked: Property conditions & facilities
Super nice hote
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was high-end, tasty, and just enough.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Patrick

Liked: Staff & service, amenities, property conditions & facilities
In a business district surrounded by eateries. Easy walking to malls. Friendly and helpful staff. English proficiency is marginals but adequate to help. Room was big and clean. Will return.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Jiachen

Liked: Cleanliness, amenities, property conditions & facilities
I was in Shenzhen for a meeting at Shenzhen exhibition center, the hotel is only 5 minutes walk from the hotel. The hotel is great, very beautiful inside and outside. The decorations combine Chinese and western culture and have beautiful scent. I highly recommend this hotel.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Sundraviknesh

Liked: Cleanliness, amenities, property conditions & facilities
Shangri La Futian never failed to impress!
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Josephine

Liked: Cleanliness, staff & service, amenities
This is my second time staying. The reception staff is very friendly. Room is clean. Ambience is good.
Stayed 1 night in Feb 2026