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Holiday Inn Express Singapore Serangoon by IHG

4.0 star property

Choose dates to view prices

Photo gallery for Holiday Inn Express Singapore Serangoon by IHG

Restaurant
Exterior
Premium bedding, in-room safe, individually decorated
Free daily buffet breakfast
Fitness facility

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services
  • Laundry room

Explore the area

View in a map
270 Jalan Besar, Singapore, 209019
  • Place, City Square Mall
    ‪3 min walk‬
  • Place, Mustafa Centre
    ‪7 min walk‬
  • Place, Bugis Street Shopping District
    ‪8 min walk‬
  • Airport, Singapore (SIN-Changi)
    ‪23 min drive‬

Room options

View all photos for Standard Room (with Free Breakfast)

Premium bedding, in-room safe, individually decorated

Standard Room (with Free Breakfast)

9.0 out of 10
Wonderful
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Free Hot Breakfast)

Standard Room, 1 Queen Bed, Accessible (Free Hot Breakfast)

Standard Room, 1 Queen Bed, Accessible (Free Hot Breakfast)

8.0 out of 10
Very good
(3 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, Multiple Beds (with Free Breakfast)

Premium bedding, in-room safe, individually decorated

Standard Room, Multiple Beds (with Free Breakfast)

10.0 out of 10
Exceptional
(2 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Standard Room, 2 Single Beds (with Free Breakfast)

Premium bedding, in-room safe, individually decorated

Standard Room, 2 Single Beds (with Free Breakfast)

8.8 out of 10
Excellent
(16 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Queen Bed (Free Breakfast)

Room amenity

Standard Room, 1 Queen Bed (Free Breakfast)

8.8 out of 10
Excellent
(26 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, Multiple Beds (Top Floor, Free Breakfast)

Premium bedding, in-room safe, individually decorated

Standard Room, Multiple Beds (Top Floor, Free Breakfast)

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Standard Room, 2 Single Beds (Top Floor, Free Breakfast)

Premium bedding, in-room safe, individually decorated

Standard Room, 2 Single Beds (Top Floor, Free Breakfast)

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Queen Bed (Top Floor, Free Breakfast)

Room amenity

Standard Room, 1 Queen Bed (Top Floor, Free Breakfast)

8.0 out of 10
Very good
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About this property

Holiday Inn Express Singapore Serangoon by IHG

A 24-hour fitness center, a snack bar/deli, and coffee/tea in a common area are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a meeting room, dry cleaning, and laundry facilities.
Holiday Inn Express Singapore Serangoon by IHG offers 119 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions are featured in guestrooms. Bathrooms include showers, slippers, bidets, and complimentary toiletries.

This Singapore hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
The free breakfast at Holiday Inn Express Singapore Serangoon by IHG gets good marks from our customers. During your stay, you're just a quick walk from Mustafa Centre. You'll find features like free WiFi in public areas, plus a 24-hour gym and a snack bar/deli.
  • Free buffet breakfast served daily
  • Free WiFi
  • Amenities include a front-desk safe, a meeting room, and a computer
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the location and the helpful staff
  • 5 minutes by foot from Mustafa Centre and a 3-minute drive from National Museum of Singapore
There's a snack bar/deli on site. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. A 24-hour fitness center, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Holiday Inn Express Singapore Serangoon by IHG.

This 4-star Singapore hotel is smoke free.

Guests are served free buffet breakfast daily from 6:30 AM to 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:30 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym

Family friendly

  • In-room cot
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Living plant wall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Laptop-compatible safe
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 10:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Holiday Inn Express Singapore Serangoon Hotel
Holiday Inn Express Serangoon Hotel
Holiday Inn Express Serangoon
Holiday Inn Express Singapore Serangoon
Cultural Hotel
Holiday Inn Express Singapore Serangoon
Holiday Inn Express Singapore Serangoon by IHG Hotel
Holiday Inn Express Singapore Serangoon an IHG Hotel
Holiday Inn Express Singapore Serangoon by IHG Singapore
Holiday Inn Express Singapore Serangoon by IHG Hotel Singapore

Holiday Inn Express Singapore Serangoon by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 264 out of 473 reviews
Rating 8 - Good. 144 out of 473 reviews
Rating 6 - Okay. 48 out of 473 reviews
Rating 4 - Poor. 7 out of 473 reviews
Rating 2 - Terrible. 10 out of 473 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Rodolfo Jr, Sugar Land

Liked: Cleanliness, amenities, property conditions & facilities
Staff very friendly and accommodating. Room was nice, clean and updated but a little tight.breakfast is good, indian inspired dishes combined with American pastries.
Stayed 4 nights in Jan 2026

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Would recommend this hotel. Stopped on top floor was very quiet and cleaned to a very high standard by June. Breakfast was busy but extremely well run with kind helpful staff in attendance. Very good choice options too. Loved the fresh waffles and pancakes! Thank you!
Stayed 6 nights in Jan 2026

4/10 Poor

junhong

Stayed 3 nights in Jan 2026

8/10 Good

Tuyet Anh

Travelled with family
Liked: Cleanliness, staff & service, amenities
Yes
Stayed 2 nights in Jan 2026

10/10 Excellent

Rekiyat

Stayed 10 nights in Dec 2025

8/10 Good

pamela

Travelled with family
Liked: Cleanliness, staff & service, amenities
The staff was great. The breakfast had excellent options. Room was clean and beds comfortable.
Stayed 6 nights in Jan 2026

8/10 Good

Lira

Travelled with partner
Liked: Cleanliness
This hotel is a good budget option if you already had been in Singapore before and just need a quick layover option transferring to/from the cruise or to/from Changi airport. Our room was rather cosy, but very clean and comfortable. The staff was helpful and efficient getting our to-go breakfast bags and ordering our taxi at 5:30 in the morning.
Stayed 1 night in Jan 2026

10/10 Excellent

Nikhil

Stayed 3 nights in Dec 2025

8/10 Good

Gowri

Stayed 5 nights in Dec 2025

8/10 Good

Wen jie

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
卫生清洁，地点还好，早餐也好，服务也好，房间有点小，总体感觉还好
Stayed 2 nights in Dec 2025

8/10 Good

Shafiq

Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast, room was renovated
Stayed 3 nights in Dec 2025

10/10 Excellent

Max

Stayed 4 nights in Dec 2025

10/10 Excellent

Leyla

Business traveller
Liked: Cleanliness, staff & service, amenities
Great staff. Great location. Super clean. Quiet. Very organized , comprehensive breakfast with healthy choices.
Stayed 4 nights in Dec 2025

6/10 Okay

Linda

Travelled with group
Liked: Cleanliness
Staff need to be more polite to the customer
Stayed 1 night in Nov 2025

10/10 Excellent

Martin

Stayed 2 nights in Nov 2025

10/10 Excellent

Yahya

Business traveller
Liked: Cleanliness, staff & service, amenities
As always good service and great staff with a great attitude .. always willing to help
Stayed 5 nights in Nov 2025

6/10 Okay

Ashish, Scarborough

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Amenities in room like hand towel, cream, conditioner and glasses to drink water
Stayed 4 nights in Nov 2025

10/10 Excellent

Roselyn Ashni, Seaton

Stayed 3 nights in Nov 2025

8/10 Good

Kamrun Nahar

Stayed 4 nights in Nov 2025

10/10 Excellent

Gavin, Winnipeg

Stayed 2 nights in Nov 2025

8/10 Good

David

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
It is an okay hotel for a short stay. Rooms are small and functional. Breakfast was nice.
Stayed 4 nights in Nov 2025

10/10 Excellent

Wong

Liked: Cleanliness, amenities, property conditions & facilities
Good and clean
Stayed 2 nights in Nov 2025

10/10 Excellent

Wong

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 3 nights in Nov 2025

10/10 Excellent

MAHESH

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2025

10/10 Excellent

Maricel

Travelled with family and small children
Liked: Amenities
Everything was perfect! Highly recommended. From staff, area, cleanliness and food.
Stayed 6 nights in Oct 2025