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Holiday Inn Express Singapore Serangoon by IHG

4.0 star property

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Photo gallery for Holiday Inn Express Singapore Serangoon by IHG

Free daily buffet breakfast
Premium bedding, in-room safe, individually decorated
Exterior
Fitness facility
Restaurant

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services
  • Laundry room

Explore the area

View in a map
270 Jalan Besar, Singapore, 209019
  • Place, Mustafa Centre
    ‪5 min walk‬
  • Place, Bugis Street Shopping District
    ‪8 min walk‬
  • Place, Little India Arcade
    ‪14 min walk‬
  • Airport, Singapore (SIN-Changi)
    ‪22 min drive‬

Room options

View all photos for Standard Room (with Free Breakfast)

Premium bedding, in-room safe, individually decorated

Standard Room (with Free Breakfast)

9.0 out of 10
Wonderful
(7 reviews)
  • City view
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Free Hot Breakfast)

City view

Standard Room, 1 Queen Bed, Accessible (Free Hot Breakfast)

8.0 out of 10
Very good
(3 reviews)
  • City view
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, Multiple Beds (with Free Breakfast)

Premium bedding, in-room safe, individually decorated

Standard Room, Multiple Beds (with Free Breakfast)

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 19 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Standard Room, 2 Single Beds (with Free Breakfast)

Premium bedding, in-room safe, individually decorated

Standard Room, 2 Single Beds (with Free Breakfast)

8.8 out of 10
Excellent
(13 reviews)
  • City view
  • 19 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Queen Bed (Free Breakfast)

Premium bedding, in-room safe, individually decorated

Standard Room, 1 Queen Bed (Free Breakfast)

8.6 out of 10
Excellent
(24 reviews)
  • City view
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, Multiple Beds (Top Floor, Free Breakfast)

View from room

Standard Room, Multiple Beds (Top Floor, Free Breakfast)

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Standard Room, 2 Single Beds (Top Floor, Free Breakfast)

Premium bedding, in-room safe, individually decorated

Standard Room, 2 Single Beds (Top Floor, Free Breakfast)

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Queen Bed (Top Floor, Free Breakfast)

Premium bedding, in-room safe, individually decorated

Standard Room, 1 Queen Bed (Top Floor, Free Breakfast)

8.0 out of 10
Very good
(3 reviews)
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About this property

Holiday Inn Express Singapore Serangoon by IHG

Hotel with free breakfast, 5-minute walk to Mustafa Centre
A 24-hour fitness center, a snack bar/deli, and coffee/tea in a common area are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a meeting room, dry cleaning, and laundry facilities.
Holiday Inn Express Singapore Serangoon by IHG offers 119 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions are featured in guestrooms. Bathrooms include showers, slippers, bidets, and complimentary toiletries.

This Singapore hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
The free breakfast at Holiday Inn Express Singapore Serangoon by IHG gets good marks from our customers. During your stay, you're just a quick walk from Mustafa Centre. You'll find features like free WiFi in public areas, plus a 24-hour gym and a snack bar/deli.
  • Free buffet breakfast served daily
  • Free WiFi
  • Amenities include a front-desk safe, a meeting room, and a computer
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • 5 minutes by foot from Mustafa Centre and a 3-minute drive from National Museum of Singapore
There's a snack bar/deli on site. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. A 24-hour fitness center, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Holiday Inn Express Singapore Serangoon by IHG.

This 4-star Singapore hotel is smoke free.

Guests are served free buffet breakfast daily from 6:30 AM to 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:30 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym

Family friendly

  • In-room cot
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Living plant wall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Laptop-compatible safe
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 10:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Holiday Inn Express Singapore Serangoon Hotel
Holiday Inn Express Serangoon Hotel
Holiday Inn Express Serangoon
Holiday Inn Express Singapore Serangoon
Cultural Hotel
Holiday Inn Express Singapore Serangoon
Holiday Inn Express Singapore Serangoon by IHG Hotel
Holiday Inn Express Singapore Serangoon an IHG Hotel
Holiday Inn Express Singapore Serangoon by IHG Singapore
Holiday Inn Express Singapore Serangoon by IHG Hotel Singapore

Holiday Inn Express Singapore Serangoon by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 248 out of 440 reviews
Rating 8 - Good. 133 out of 440 reviews
Rating 6 - Okay. 44 out of 440 reviews
Rating 4 - Poor. 5 out of 440 reviews
Rating 2 - Terrible. 10 out of 440 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

David

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
It is an okay hotel for a short stay. Rooms are small and functional. Breakfast was nice.
Stayed 4 nights in Nov 2025

10/10 Excellent

Wong

Liked: Cleanliness, amenities, property conditions & facilities
Good and clean
Stayed 2 nights in Nov 2025

10/10 Excellent

Wong

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 3 nights in Nov 2025

10/10 Excellent

MAHESH

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2025

10/10 Excellent

Maricel

Travelled with family and small children
Liked: Amenities
Everything was perfect! Highly recommended. From staff, area, cleanliness and food.
Stayed 6 nights in Oct 2025

10/10 Excellent

Rofil, Hastings

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay at hotel. The staff is so kind and welcoming including kitchen & housekeeping staff members. I liked the idea of green initiative for sustainable growth the hotel is working on. It's very convenient to access through bus and mrt with lots of food options available around. I would like to suggest few improvements as well. It woukd be better to get face towels as well and as developing world TVs in rooms should swirch to smart options to guests for connecting their personal devices for better entertainment options. Some of the electrical plugs should also be equipped with USB and other charging ports as not every travel us gonna carry the adepters. However the reception staff had few back ups for that. Overall it was pleasent stay and would like to see you again.
Stayed 7 nights in Oct 2025

8/10 Good

Mathew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was good value for money, enough choice on breakfast buffet to suit everyone. The room was a bit too small and the bathroom was tiny - but can’t complain for the price we paid. Staff were friendly, hotel very clean and within 5 min walk of MRT.
Stayed 3 nights in Oct 2025

10/10 Excellent

Michael

Stayed 3 nights in Oct 2025

6/10 Okay

Rajen

Liked: Staff & service, amenities
Very neat and clean except that the room was very congested with our 2 bags. Breakfast very good and team member Vito was excellent always helping us during breakfast. Checkout provided a packed breakfast take away at 4am on the day of our departure. Was very good. Gods Blessings.
Stayed 2 nights in Oct 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean, breakfast great, staff very friendly and helpful, location great, give you toothbrush and shavers if you forget your own. Can't fault in anyway
Stayed 4 nights in Oct 2025

10/10 Excellent

sasitheepan

Stayed 3 nights in Sep 2025

8/10 Good

Louise

Liked: Cleanliness, staff & service, property conditions & facilities
Everything il’s ok for me
Stayed 4 nights in Sep 2025

10/10 Excellent

Shareena

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room n restaurant n friendly front desk employees were very helpful
Stayed 3 nights in Sep 2025

10/10 Excellent

nasim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very accommodating and pleasant. We recommend to friends and family. Very convenient to move around
Stayed 3 nights in Sep 2025

10/10 Excellent

Diwen

Stayed 1 night in Aug 2025

10/10 Excellent

Jasmin, Orange

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 2 nights in Aug 2025

10/10 Excellent

Brian Eliot

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and staff very helpful
Stayed 4 nights in Aug 2025

10/10 Excellent

Gracita, London

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very close to subway lines and you can go pretty much anywhere from the hotel. Plus, check-in was very easy and so as checkout thanks to Faizal who was very friendly and helpful.
Stayed 3 nights in Aug 2025

10/10 Excellent

Ginalyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Brian Eliot

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Staff very friendly and helpful.
Stayed 4 nights in Aug 2025

10/10 Excellent

Dang Phi

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, cozy, and well-equipped. Staff were super friendly and always ready to help. Definitely a place I’d love to come back to!
Stayed 2 nights in Aug 2025

8/10 Good

Povern

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

August 2025

Room was very compact but clean and worked for us for our 3 night stay. Appreciated the in-room kettle and morning breakfast had a good variety (both Asian and N. American selections). Bus stop right outside and the Serangoon area had a great vibe. Hotel and service staff were friendly and helpful. No one could guess that we were from Canada! Thanks for a great experience!
Stayed 3 nights in Aug 2025

10/10 Excellent

Alastair

Business traveller
Liked: Staff & service, amenities
It was conveniently locayed for dining options and transportation
Stayed 5 nights in Jul 2025

10/10 Excellent

Cherry del

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean units. Beds are comfy. Staff are approachable and friendly. Place is safe
Stayed 3 nights in Jun 2025