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Holiday Inn Express Singapore Serangoon by IHG

Property class: 4

Choose dates to view prices

Photo gallery for Holiday Inn Express Singapore Serangoon by IHG

A breakfast buffet with various food options, a marble-tiled floor, and a view of the street outside.
A Holiday Inn Express building with a modern facade, multiple windows, and a visible entrance.
A couple sitting on a bed reading a book in a room with a large window and a geometric wall design.
A reception desk with two staff members, a modern chandelier, and a Holiday Inn Express sign.
A gym with treadmills, exercise bikes, and a rack of dumbbells.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services
  • Laundry room

Explore the area

View in a map
270 Jalan Besar, Singapore, 209019
  • Place, City Square Mall
    ‪3 min walk‬
  • Place, Mustafa Centre
    ‪5 min walk‬
  • Place, Bugis Street Shopping District
    ‪15 min walk‬
  • Airport, Singapore (SIN-Changi)
    ‪24 min drive‬

Room options

View all photos for Standard Room (with Free Breakfast)

Premium bedding, in-room safe, desk, blackout curtains

Standard Room (with Free Breakfast)

9.0 out of 10
Wonderful
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed, Accessible (Free Hot Breakfast)

A hotel room with a bed, a sofa, a desk, a chair, a TV, and a city view.

Standard Room, 1 Queen Bed, Accessible (Free Hot Breakfast)

8.0 out of 10
Very good
(3 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, Multiple Beds (with Free Breakfast)

A hotel room with two beds, a desk, a chair, a TV, and a large window with curtains.

Standard Room, Multiple Beds (with Free Breakfast)

10.0 out of 10
Exceptional
(2 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds (with Free Breakfast)

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Single Beds (with Free Breakfast)

8.8 out of 10
Excellent
(16 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed (Free Breakfast)

A hotel room with a bed, a red chair, a small table with a phone, a shelf with toiletries, and a wall-mounted towel rack.

Standard Room, 1 Queen Bed (Free Breakfast)

8.8 out of 10
Excellent
(26 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Room

  • Sleeps 3
  • Free Wi-Fi

Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Standard Room, Multiple Beds (Top Floor, Free Breakfast)

A hotel room with two beds, a desk, a chair, a TV, and a large window with curtains.

Standard Room, Multiple Beds (Top Floor, Free Breakfast)

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds (Top Floor, Free Breakfast)

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Single Beds (Top Floor, Free Breakfast)

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed (Top Floor, Free Breakfast)

A hotel room with a bed, a red chair, a small table with a phone, a shelf with toiletries, and a wall-mounted towel rack.

Standard Room, 1 Queen Bed (Top Floor, Free Breakfast)

8.0 out of 10
Very good
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Room

  • Sleeps 2
  • Free Wi-Fi

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About this property

Holiday Inn Express Singapore Serangoon by IHG

A 24-hour fitness center, a snack bar/deli, and coffee/tea in a common area are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a meeting room, dry cleaning, and laundry facilities.
Holiday Inn Express Singapore Serangoon by IHG offers 119 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions are featured in guestrooms. Bathrooms include showers, slippers, bidets, and complimentary toiletries.

This Singapore hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
The free breakfast at Holiday Inn Express Singapore Serangoon by IHG gets good marks from our customers. During your stay, you're just a quick walk from Mustafa Centre. You'll find features like free WiFi in public areas, plus a 24-hour gym and a snack bar/deli.
  • Free buffet breakfast served daily
  • Free WiFi
  • Amenities include a front-desk safe, a meeting room, and a computer
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • 5 minutes by foot from Mustafa Centre and a 3-minute drive from National Museum of Singapore
There's a snack bar/deli on site. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. A 24-hour fitness center, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Holiday Inn Express Singapore Serangoon by IHG.

This 4-star Singapore hotel is smoke free.

Guests are served free buffet breakfast daily from 6:30 AM to 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:30 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym

Family friendly

  • In-room cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Living plant wall
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 10:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Holiday Inn Express Singapore Serangoon Hotel
Holiday Inn Express Serangoon Hotel
Holiday Inn Express Serangoon
Holiday Inn Express Singapore Serangoon
Cultural Hotel
Holiday Inn Express Singapore Serangoon
Holiday Inn Express Singapore Serangoon by IHG Hotel
Holiday Inn Express Singapore Serangoon an IHG Hotel
Holiday Inn Express Singapore Serangoon by IHG Singapore
Holiday Inn Express Singapore Serangoon by IHG Hotel Singapore

Holiday Inn Express Singapore Serangoon by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 277 out of 491 reviews
Rating 8 - Good. 147 out of 491 reviews
Rating 6 - Okay. 49 out of 491 reviews
Rating 4 - Poor. 8 out of 491 reviews
Rating 2 - Terrible. 10 out of 491 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Francis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern and updated hotel with nearby access to food and shopping mall.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Jennifer Allison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were wonderful, and knowledgeable and professional, they were very kind! The food selection could be a bit more international, a few more choices, the room is comfortable and clean
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Riya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
“I had a great stay at Holiday Inn Express Serangoon. The hotel was very clean and well maintained. The staff were friendly, helpful, and always ready to assist with anything I needed.
Stayed 6 nights in Mar 2026
Verified review

6/10 Okay

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff helpful
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Clean and convenient for a good price
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Aida E.

Liked: Cleanliness, staff & service, amenities
Clean room, great service
Stayed 5 nights in Feb 2026
Verified review

10/10 Excellent

Aruna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay; very clean; staff very helpful. Cannot remember everyone’s name but Nigel comes to mind. Breakfast was great and so was the kitchen staff. Conveniently located to train station and malls and restaurants. Thanks to everyone for making our stay memorable in Singapore.
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, amenities
Very clean room, new building, lovely staff for the rooms, at the reception and in the breakfast room. Safe and convenient location.
Stayed 7 nights in Jan 2026
Verified review

8/10 Good

Shafiq

Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast, room was renovated
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Subramaniam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Satisfactory
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Rodolfo Jr

Liked: Cleanliness, amenities, property conditions & facilities
Staff very friendly and accommodating. Room was nice, clean and updated but a little tight.breakfast is good, indian inspired dishes combined with American pastries.
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
June did a great job
Stayed 6 nights in Mar 2026
Verified review

8/10 Good

pamela

Liked: Cleanliness, staff & service, amenities
The staff was great. The breakfast had excellent options. Room was clean and beds comfortable.
Stayed 6 nights in Jan 2026
Verified review

8/10 Good

Shu Mei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Saul

Liked: Cleanliness, staff & service, property conditions & facilities
The room cleaning lady was excellent the cleanest most friendly room cleaning better than 5 star.Breakfast was basic but nice.location was excellent. The bathroom towels were very worn and need replacement. Beds and pillows very comfortable! I would stay again based on cleaning room staff.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Shareena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room n restaurant n friendly front desk employees were very helpful
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Rhodora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service
Stayed 2 nights in Feb 2026
Verified review

6/10 Okay

Richard

Liked: Cleanliness, amenities, property conditions & facilities
Food was exclusively Indian, NOT international cuisine. Also, the dining area air conditioning was broken and never repaired. It was extremely hot, very uncomfortable dining experience.
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Would recommend this hotel. Stopped on top floor was very quiet and cleaned to a very high standard by June. Breakfast was busy but extremely well run with kind helpful staff in attendance. Very good choice options too. Loved the fresh waffles and pancakes! Thank you!
Stayed 6 nights in Jan 2026
Verified review

10/10 Excellent

Brian Eliot

Liked: Staff & service, amenities, property conditions & facilities
Staff very friendly and helpful.
Stayed 4 nights in Aug 2025
Verified review

10/10 Excellent

Brian Eliot

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and staff very helpful
Stayed 4 nights in Aug 2025
Verified review

8/10 Good

Leeshia

Liked: Cleanliness, property conditions & facilities
Very clean room.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Alastair

Liked: Staff & service, amenities
It was conveniently locayed for dining options and transportation
Stayed 5 nights in Jul 2025
Verified review

8/10 Good

Imelda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient and so many dining options in the area.
Stayed 2 nights in Jan 2025
Verified review

10/10 Excellent

nasim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very accommodating and pleasant. We recommend to friends and family. Very convenient to move around
Stayed 3 nights in Sep 2025