Novotel Singapore on Stevens

4.0 star property

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Photo gallery for Novotel Singapore on Stevens

Outdoor pool
Creator video
In-room safe, desk, laptop workspace, blackout curtains
Children’s play area – indoor
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk

Explore the area

View in a map
28 Stevens Road #01-01, Orchard District, Singapore, 257878
  • Place, ION Orchard
    ‪15 min walk‬
  • Place, Singapore Botanic Gardens
    ‪17 min walk‬
  • Place, Orchard Road
    ‪3 min drive‬
  • Airport, Singapore (SIN-Changi)
    ‪26 min drive‬

Room options

Deluxe Double Room, 1 Double Bed

8.0 out of 10
Very good
(1 review)
  • 24 sq m
  • Sleeps 3
  • 1 Double Bed

Deluxe Room, 2 Single Beds

  • 24 sq m
  • Sleeps 3
  • 2 Twin Beds

Premier Double Room, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)
  • 24 sq m
  • Sleeps 3
  • 1 King Bed

Superior Double Room, 1 Double Bed

7.8 out of 10
Good
(19 reviews)
  • 24 sq m
  • Sleeps 3
  • 1 Double Bed

Superior Room, 2 Single Beds

9.0 out of 10
Wonderful
(4 reviews)
  • 24 sq m
  • Sleeps 3
  • 2 Twin Beds

Premier Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

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About this property

Novotel Singapore on Stevens

Family-friendly hotel with a 24-hour health club and a 24-hour business center
Along with an outdoor pool, this smoke-free hotel has a restaurant and a 24-hour health club. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Housekeeping is available on request.
Novotel Singapore on Stevens offers 254 accommodations with safes and bathrobes. LED televisions come with digital channels. Bathrooms include bathtubs or showers with rainfall showerheads, slippers, bidets, and complimentary toiletries.

This Singapore hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

An outdoor tennis court and a 24-hour health club are featured at the hotel. An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.
Our customers tell us they enjoy the helpful staff at Novotel Singapore on Stevens. During your stay, you'll be within walking distance of Singapore Botanic Gardens. Enjoy features like free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi
  • Enjoy international cuisine while dining at Food Exchange
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes an outdoor tennis court and a 24-hour gym
  • Just a 2-minute drive from Singapore Botanic Gardens and a few minutes from Orchard Road
Novotel Singapore on Stevens offers its guests a children's pool, an outdoor pool, an outdoor tennis court, and a 24-hour health club. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and 9 meeting rooms. A terrace, an arcade/game room, and multilingual staff are also featured at the family-friendly Novotel Singapore on Stevens.

This 4-star Singapore hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
Food Exchange - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
L'Apertif Tapas Bar - This tapas bar specializes in international cuisine and serves light fare only. Happy hour is offered. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: SGD 40 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Food Exchange
  • L'Apertif Tapas Bar

Things to do

  • 24-hour health club
  • Arcade/game room
  • Children's pool
  • Outdoor pool
  • Outdoor tennis court

Family friendly

  • Arcade/game room
  • Children's pool
  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 9 meeting rooms
  • Computer station

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (116 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 10 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2017
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LED TV with digital channels

Food and drink

  • 24-hour room service
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Novotel Singapore on Stevens

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for SGD 90 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately SGD 40 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: SGD 90 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Guests arriving after 11:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Novotel Singapore Stevens Hotel
Novotel Stevens Hotel
Novotel Singapore Stevens
Novotel Stevens
Novotel Singapore on Stevens Hotel
Novotel Singapore on Stevens Singapore
Novotel Singapore on Stevens Hotel Singapore

Novotel Singapore on Stevens Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 347 out of 647 reviews
Rating 8 - Good. 211 out of 647 reviews
Rating 6 - Okay. 54 out of 647 reviews
Rating 4 - Poor. 18 out of 647 reviews
Rating 2 - Terrible. 17 out of 647 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay, friendly staff
Stayed 1 night in Sep 2025

10/10 Excellent

Hunter

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 2 nights in Sep 2025

8/10 Good

Xianming

Stayed 4 nights in Aug 2025

10/10 Excellent

Dinal

Stayed 5 nights in Aug 2025

10/10 Excellent

Tracy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i would definitely stay here again. Great hotel. I walked the area and found a couple of fantastic malls, about a 15 min walk away. Lots of food and stores. Plus the metro is below the mall too. Staff was extremely friendly and the hotel is very clean. The breakfast buffet was wonderful.
Stayed 4 nights in Aug 2025

8/10 Good

Huei Deen

Stayed 2 nights in Aug 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The real difference between this property and any other in Singapore is the staff. They are sensational! From the bell boys at the front right up to the staff in the lounge we were always greeted with a warm welcome and they went out of their way every time to make us feel special. I would strongly recommend this hotel to anyone coming to Singapore. A special mention for professionalism and their willingness to always help goes to Glenn, Sabrina, Anand and Zoe in the lounge and Suren and Dinesh for their great work at front of house. I have already booked my next stay here. Novotel, you have recruited excellently!
Stayed 4 nights in Aug 2025

4/10 Poor

Loren

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

keith

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2025

10/10 Excellent

Malavikha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful pool, good property
Stayed 2 nights in Jul 2025

10/10 Excellent

Jamie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Slight delay on arrival so upgraded and free mini bar, shuttle service is good. All staff were really helpful
Stayed 3 nights in Jul 2025

10/10 Excellent

Conrad Stewart

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Fauzi on the front desk was amazing and very helpful.
Stayed 5 nights in Jun 2025

10/10 Excellent

Juan Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
🙃
Stayed 2 nights in May 2025

8/10 Good

Dhruv

Travelled with family
Liked: Property conditions & facilities, room comfort
Stayed 6 nights in Jun 2025

10/10 Excellent

Murray

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A really nice hotel in a nice area. Staff went out of their way to make our stay great. Will definitely be back next time
Stayed 4 nights in Jun 2025

10/10 Excellent

Philip

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hospitality especially from Mohd
Stayed 8 nights in Jun 2025

10/10 Excellent

Ana, Werribee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel buffet breakfast and pool was really nice.
Stayed 3 nights in Jun 2025

10/10 Excellent

SUJAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in May 2025

10/10 Excellent

Rohit

Stayed 2 nights in Apr 2025

10/10 Excellent

Mauga, Gold Coast

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service from all the staff was incredible and humbling. From management to cleaners, everyone made us feel at home and attended to our need which made our holiday special and memorable. The service afforded to us during our stay was always with a smile and nothing was a problem. Special mentions to Thava, Danial, Marcus and team @ Dinning, Sheryl, Filipino Mama and everyone that we came into contact with, a huge bouquet to you all. Thank you for your generosity and hospitality. The service provided by the staff for us was phenomenal which made the physical aspect of this review a distant second as personally my belief where ever i go, it is always about the people. Without people there is no soul in a place, there is no life. I can say with confidence that the staff are amazing different cultures working in harmony with each other. I encourage you to take a chance and book a stay @ Novotel on Stevens, you will regret it or disappointed. Thank you Novotel and keep up the great service.
Stayed 8 nights in May 2025

4/10 Poor

Kwai Yiu Keith

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff is not well trained overall. Not fully understand the definition of hospitality and not service driven and oriented
Stayed 3 nights in May 2025

10/10 Excellent

saifuddin

Stayed 1 night in Apr 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay
Stayed 2 nights in Apr 2025

8/10 Good

Yin Cho

Stayed 1 night in Apr 2025

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Very nice establishment, will return
Stayed 1 night in Apr 2025