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The Robertson House by The Crest Collection

Property class: 5 and above

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Photo gallery for The Robertson House by The Crest Collection

Interior
Outdoor pool
Panoramic Riverview Room with Club Lounge Access
Restaurant
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi

Explore the area

View in a map
1 Unity Street, Singapore, 237983
  • Place, Robertson Quay
    ‪1 min walk‬
  • Place, Fort Canning Park
    ‪3 min walk‬
  • Place, Clarke Quay Central
    ‪7 min walk‬
  • Airport, Singapore (SIN-Changi)
    ‪26 min drive‬

Room options

View all photos for Executive Suite

Free minibar, in-room safe, desk, iron/ironing board

Executive Suite

  • Sleeps 2

View all photos for Suite

Free minibar, in-room safe, desk, iron/ironing board

Suite

  • Sleeps 2

View all photos for Deluxe Twin Room

Free minibar, in-room safe, desk, iron/ironing board

Deluxe Twin Room

  • Sleeps 2

View all photos for Deluxe Queen Room

Free minibar, in-room safe, desk, iron/ironing board

Deluxe Queen Room

  • Sleeps 2

View all photos for Deluxe Room Queen

Deluxe Room Queen

Deluxe Room Queen

8.8 out of 10
Excellent
(39 reviews)
  • City view
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room Twin

Free minibar, in-room safe, desk, iron/ironing board

Deluxe Room Twin

8.0 out of 10
Very good
(13 reviews)
  • City view
  • 24 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Panoramic Riverview Room with Club Lounge Access

Free minibar, in-room safe, desk, iron/ironing board

Panoramic Riverview Room with Club Lounge Access

8.8 out of 10
Excellent
(3 reviews)
  • River view
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite

Free minibar, in-room safe, desk, iron/ironing board

Suite

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 48 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club room with club lounge access

Club room with club lounge access

Club room with club lounge access

7.0 out of 10
Good
(4 reviews)
  • City view
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premier Room, 1 Queen Bed

Premier Room, 1 Queen Bed

Premier Room, 1 Queen Bed

8.0 out of 10
Very good
(1 review)
  • City view
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premier Twin Room

Free minibar, in-room safe, desk, iron/ironing board

Premier Twin Room

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

Superior Room

  • Sleeps 2

View all photos for Deluxe Room

Free minibar, in-room safe, desk, iron/ironing board

Deluxe Room

  • Sleeps 2

View all photos for Club Room

Free minibar, in-room safe, desk, iron/ironing board

Club Room

  • Sleeps 2

View all photos for Panoramic Riverview Room

Free minibar, in-room safe, desk, iron/ironing board

Panoramic Riverview Room

  • Sleeps 2

View all photos for Premier Twin Room

Free minibar, in-room safe, desk, iron/ironing board

Premier Twin Room

  • Sleeps 2

View all photos for Premier Queen Room

Free minibar, in-room safe, desk, iron/ironing board

Premier Queen Room

  • Sleeps 2

View all photos for Premier Room

Free minibar, in-room safe, desk, iron/ironing board

Premier Room

  • Sleeps 2

Similar properties

Property amenity
Holiday Inn Express Singapore Clarke Quay by IHG
Downtown Singapore
  • Pool
  • Breakfast included
  • Free Wi-Fi
  • Air-conditioning
4.6 out of 5, Wonderful, 1,136 reviews
The price is €145
includes taxes & fees
8 May - 9 May
Holiday Inn Express Singapore Clarke Quay by IHG

About this property

The Robertson House by The Crest Collection

This hotel features an outdoor pool, a restaurant, and a 24-hour fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, a poolside bar, and self parking.
The Robertson House by The Crest Collection offers 336 air-conditioned accommodations with free minibar items and espresso makers. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers.

This Singapore hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 18 years old are not allowed in the swimming pool or fitness facility.

The breakfast at The Robertson House by The Crest Collection gets high marks from our customers. During your stay, you're just a quick walk from Robertson Quay. Enjoy features like free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi
  • Drinking and dining options include a restaurant, a poolside bar, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the location and the breakfast
  • Steps from Singapore Repertory Theatre and 5 minutes by foot from Fort Canning Park
The Robertson House by The Crest Collection offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Business amenities include 4 meeting rooms and limo/town car service. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the luxury The Robertson House by The Crest Collection. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Singapore hotel.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
The Robertson House by The Crest Collection has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Covered parking on site (SGD 7.90 per day)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: SGD 40 for adults and SGD 20 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • 24-hour gym
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 4 meeting rooms

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (91 centimetre wide door)
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 10 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Built in 2009
  • Comprehensive recycling policy
  • Designated smoking areas
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
All guests, including children, are required to present a valid passport or physical government-issued ID card at check-in.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Robertson House by The Crest Collection

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for SGD 150.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately SGD 40 for adults and SGD 20 for children
  • Covered self parking fee: SGD 7.9 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: SGD 150.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of Ascott Cares (Ascott Limited)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Clarke Quay Hotel
Clarke Quay Park Hotel
Hotel Clarke
Hotel Clarke Quay
Park Clarke Quay
Park Clarke Quay Singapore
Park Hotel Clarke
Park Hotel Clarke Quay
Park Hotel Clarke Quay Singapore
Park Quay Hotel
Park Hotel Singapore

The Robertson House by The Crest Collection Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 306 out of 538 reviews
Rating 8 - Good. 142 out of 538 reviews
Rating 6 - Okay. 59 out of 538 reviews
Rating 4 - Poor. 15 out of 538 reviews
Rating 2 - Terrible. 16 out of 538 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

JACEK

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, clean room, fantastic location.
Stayed 5 nights in Jan 2026

10/10 Excellent

Bianca

Liked: Cleanliness, amenities, property conditions & facilities
The first room I was assigned was facing a construction site, the staff at the reception were very kind and agreed to move me. Amazing room and amenities in the hotel. The breakfast logistics can be reorganised as it gets quite busy and there may be a waiting period
Stayed 1 night in Nov 2025

8/10 Good

Joanne

Liked: Cleanliness, amenities, property conditions & facilities
Room was great, just as expected
Stayed 4 nights in Jan 2026

10/10 Excellent

GEOFFREY

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
All good. Just as one would expect from a good hotel in Singapore. Had a small hic-up with booking which was entirely my fault, A quick email to Robertson House and it was sorted seamlessly.
Stayed 1 night in Jan 2026

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2025

10/10 Excellent

gerardo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very well located minutes walk from Clarke Quay. Staff at the hotel are very professional, friendly and welcoming. Rooms are very clean, comfortable with a great shower. Great variety for the buffet breakfast, all fresh and very tasty.
Stayed 1 night in Jan 2026

10/10 Excellent

Gregory

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, bathroom very nice and relaxing shower.
Stayed 4 nights in Dec 2025

8/10 Good

Bill

Travelled with family
Staff and pool. Room cleanness
Stayed 6 nights in Dec 2025

10/10 Excellent

Hayden

Stayed 1 night in Dec 2025

10/10 Excellent

INSEOK

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and lobby. Good breakfast.
Stayed 2 nights in Dec 2025

10/10 Excellent

Eugene

Stayed 4 nights in Dec 2025

4/10 Poor

Alex

Disliked: Cleanliness, staff & service
Blood on my pillow lady at check in was pretty rude
Stayed 3 nights in Dec 2025

6/10 Okay

Richard

Stayed 11 nights in Dec 2025

8/10 Good

Rob

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel. Close to mrt
Stayed 3 nights in Nov 2025

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, amenities
Great breakfast
Stayed 1 night in Dec 2025

10/10 Excellent

Edward, Abbotsford

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Club room was great. The food in the lounge very good.
Stayed 4 nights in Dec 2025

10/10 Excellent

Olivier

Business traveller
Liked: Cleanliness, property conditions & facilities
good staff, small room, but clean
Stayed 8 nights in Dec 2025

10/10 Excellent

Marcianna

Stayed 6 nights in Nov 2025

6/10 Okay

Marcel

Travelled with group
Liked: Cleanliness, staff & service
The staff was friendly and accommodating. For a 5 star rated hotel, the standard rooms were small, with very little space for unpacked clothes. One needs to live out of a suitcase. The bathroom drain control was loose - and was a challenge to use. A nicer shower curtain would be an improvement, rather the sheet of plastic used.
Stayed 3 nights in Dec 2025

10/10 Excellent

Kim

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great pool area, clean and comfortable room. We were lucky enough to get a brilliant view over the pool, river and city! Staff keen to look after you, we left the do not disturb sign on the door as we didnt feel we needed room cleaning but were asked 3 times if we were sure!
Stayed 4 nights in Dec 2025

10/10 Excellent

Aaron

Stayed 1 night in Dec 2025

6/10 Okay

Nivedith

Business traveller
Liked: Cleanliness
Disliked: Staff & service, amenities
Room was okay. Smaller than what it looks like in the pictures. Probably the only hotel in Asia that does not have a health faucet next to the toilet. Coffee shop staff rude & condescending. Front desk staff unhelpful and discourteous. Even something as simple as wanting change - they flatly say we don’t keep any .. which is bizarre for a hotel. Concierge team is excellent - the other staff should learn manners from them.
Stayed 2 nights in Nov 2025

6/10 Okay

Dorothy

Liked: Cleanliness, staff & service, room comfort
I booked my stay based on the hotel having a large pool with big cushions on the loungers. I was disappointed to discover they have not had them for a long time. The chairs were designed to have cushions. The pool had a lot of chipped and broken tiles. The room was ok but nothing special. Not a great 5 star hotel
Stayed 1 night in Nov 2025

10/10 Excellent

William

Stayed 2 nights in Nov 2025

2/10 Terrible

William

Disliked: Staff & service, amenities
Hotel did nothing about a noisy neighbour who was on their phone shouting from 1AM till 6AM. Despite multiple calls throughout the night nothing was done. They also have a number of fines and house rules like student accommodation. In reality this is run like a budget hotel with a pool.
Stayed 2 nights in Nov 2025