4.5 out of 5

"I am impressed and 100% satisfied of the services offered by this Hotel. " More

By Zorg on Mon 21 Oct 2013

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Hotel Description

Our customers tell us that they enjoy the room service at Shangri-La Hotel, Singapore. During your stay, you're just a quick walk from Orchard Road. Free WiFi in public areas, a free area shuttle and 3 restaurants are available. This 5-star hotel has 747 rooms. Each room includes amenities such as free WiFi and a sofa bed.

  • Air-conditioned rooms with sofa beds, 24-hour room service and cable TV
  • Free WiFi and wired Internet
  • Enjoy Italian cuisine with garden views at The Waterfall, one of the property's 3 restaurants
  • Buffet breakfast offered for a fee
  • Take a swim in the outdoor pool
  • Indulge with body wraps, hot stone massages or facials at the spa
  • Services include babysitting, a kids' club and dry cleaning/laundry
  • On-site recreation includes 3 outdoor tennis courts, a health club and a steam room
  • Guests like the accommodation for the cleanliness, spaciousness and overall comfort
  • Steps from Orchard Road and a 3-minute drive from National Orchid Garden
  • Free shopping centre and local-area shuttle service

Horizon Club, Deluxe Room, 2 Single Beds

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Tower Wing, Deluxe Room, 2 Single Beds

Bed Count 2 Single Beds Maximum Occupancy 3 Max

Garden Wing, Deluxe Room, 2 Single Beds, Pool View

Bed Count 2 Single Beds Maximum Occupancy 3 Max

Garden Wing, Deluxe Room, 2 Single Beds, City View

Bed Count 2 Single Beds Maximum Occupancy 3 Max

Valley Wing, Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Valley Wing, Deluxe Room, 2 Single Beds

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Shangri-La Hotel, Singapore ratings based on 10 verified reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Shangri-La Hotel, Singapore

Everyone (6) Couples (2) Family (1) Other (1)
5 out of 5
It was very central but also had resort feeling. Nothing we disliked! Maybe just that buffet breakfasts could have been better, we didn’t have it included. The bakery shop in lounge was lovely though and we had breakfast from there.

Posted by on 10 Jul 2019

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5 out of 5
The pool, the choices for eating, and the healthy eating options available.

Posted by on 28 Mar 2019

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Comment from Hotel Management

28 Mar 2019 by Bipan Kapur

Dear Tud, Thank you for taking the time to share this review with us. We are delighted that you were pleased with your recent visit with us, and appreciate your compliments about our hotel facilities, and the inclusive dining options available. We certainly look forward to welcoming you back again soon. Best regards, Bipan Kapur General Manager

5 out of 5

Fully satisfied

I am impressed and 100% satisfied of the services offered by this Hotel.

Posted by on 21 Oct 2013

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5 out of 5
Das Personal ist absolut bemüht, die Wünsche der Gäste zu berücksichtigen.

Posted by on 1 Jun 2019

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Comment from Hotel Management

6 Jun 2019 by Tane Picken

Dear Valued Guest, Thank you for sharing this review with us. We are glad that you had an overall positive experience in our hotel and had a good time during your visit with us. We look forward to welcoming you back real soon. Best regards, Tane Picken General Manager

4 out of 5

Posted by on 24 Feb 2019

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Comment from Hotel Management

11 Apr 2019 by Bipan Kapur

Dear Valued Guest, Thank you for sharing this review with us. We are glad that you had an overall positive experience in our hotel and had a good time during your visit with us. We look forward to welcoming you back real soon. Best regards, Bipan Kapur General Manager

4 out of 5
Chambre fonctionnelle, présence de plusieurs connectiques murales USB pour recharges. Wifi facile d’accès et plutôt rapide. Savons, gels douche et shampoings signés L’Occitane

Posted by , from Boulogne-Billancourt on 21 May 2018

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4 out of 5
Stop - over auf unserem Weg nach Bali. Wir hatten den Horizont Club ausgesucht - eine gute Wahl. Das Angebot an Speisen und Getränken war ausgezeichnet.

Posted by on 17 May 2018

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4 out of 5

Bon hotel bien situe au centre de singapour

Hotel beneficiant d une belle piscine au sein d un beau jardin.durant notre sejour correspondant a la semaine du nouvel an chinois le service a ete peu satisfaisant car completement depasse et submerge par le nombre de client chinois .le petit dejeuner etait une entreprise compliquee transformant le restaurant en cafeteria bruyante indigne d un 5 etoiles.le service des lors etait peu attentionne.domage

Posted by , from lausanne on 26 Feb 2018

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5 out of 5

Ausgezeichnet

Ausgezeichnetes Hotel, Personal sehr freundlich und zuvorkommend. Hotel ist auch sehr sauber.

Posted by , from bern on 7 Jan 2018

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Comment from Hotel Management

11 Jan 2018 by Xavier Pougnard

Dear hans, Thank you for sharing this review with us, we are glad that you had an overall positive experience and had a wonderful time during your stay with us. Thank you once again for your compliments and we look forward to welcoming you back soon. Best regards, Xavier Pougnard Hotel Manager

4 out of 5

Kein Ferienhotel

Mit kein Ferienhotel ist alles gesagt. Geeignet für Shopping und Besichtigungen.

Posted by on 3 Feb 2016

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About the Shangri-La Hotel, Singapore

Location 22 Orange Grove Road, Singapore, 258350

Property Features

Shangri-La Hotel, Singapore offers its guests a full-service spa, outdoor tennis courts, and an outdoor pool. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include A poolside bar and A bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a business centre and a limo/town car service. A kid's pool, a health club, and a sauna are also featured at the luxury Shangri-La Hotel, Singapore. This 5-star Singapore hotel is smoke free.

  • 747 guestrooms or units
  • 3 dining venues
  • Bar by the pool
  • Bar or lounge
  • Coffee shop
  • Deli
  • Kid's club (surcharge)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Outdoor tennis courts -3
  • Free area shuttle
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Sofa bed

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Transport

  • Airport: Singapore (SIN-Changi) (23.4 km / 14.5 mi)
  • Property shuttles: Free area shuttle and shopping centre shuttle
  • Parking:

Room Amenities

Shangri-La Hotel, Singapore offers 747 forms of air-conditioned accommodation with minibars and a safe. Televisions come with premium cable channels. Rooms have partially open bathrooms. Bathrooms include a separate bath and shower, a complimentary bathrobe, complimentary slippers and complimentary toiletries. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

  • Bathrooms are partially open
  • Pull-out sofa bed
  • Minibar
  • In-room dining (24 hours)
  • Television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Separate shower and tub
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Connecting rooms available

Food & Drink

Guests can enjoy buffet breakfast for a fee.

The Waterfall – Overlooking the garden, this restaurant specialises in Italian cuisine. Guests can enjoy al fresco dining (weather permitting).

24-hour room service is available.

Nearby Activities

Outdoor tennis courts and a health club are featured at the hotel. An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Fitness classes on site
  • Yoga classes/instruction on site

Spa Services

The on-site spa has massage/treatment rooms. Services include hot stone massages, Swedish massages, Thai massages and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology.

  • Hot stone massage
  • Swedish massage
  • Thai massage
  • Reflexology
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Ayurvedic treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom

Hotel Policies

Check-in

  • Check-in time starts at 3 PM

Special check-in instructions:

This property enforces a strict business and smart elegant dress code when using the Valley Wing facilities. Casual clothing will be permitted only on the Valley Wing's outdoor patio after 11 AM. For details, please contact the property using the number provided on the booking confirmation email.

Guests who book breakfast-inclusive rate plans will receive breakfast for 2 adults and up to 2 children age 5 and younger. Additional children under age 5 and children 6-11 years old will receive 50% off the adult buffet breakfast price.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Children under 12 years of age are not permitted to access the Horizon Club Lounge after 6:30 PM. For more details, please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No cots (infant beds) available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: SGD 43 for adults and SGD 21.5 for children (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Shangri-La
  • Hotel Shangri-La Singapore
  • Hotel Singapore Shangri-La
  • Shangri-La Hotel Singapore
  • Shangri-La Singapore
  • Shangri-La Singapore Hotel
  • Singapore Hotel Shangri-La
  • Singapore Shangri-La
  • Singapore Shangri-La Hotel
  • Shangri La Hotel Singapore
  • Shangri La Singapore

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.