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Shangri-La Singapore

5.0 star property
VIP Access

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Photo gallery for Shangri-La Singapore

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Premium bedding, down duvets, minibar, in-room safe
Interior
Family Suite (Themed) | View from room

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
22 Orange Grove Road, Singapore, 258350
  • Place, ION Orchard
    ‪12 min walk‬
  • Place, Singapore Botanic Gardens
    ‪14 min walk‬
  • Place, Orchard Road
    ‪3 min drive‬
  • Airport, Singapore (SIN-Changi)
    ‪27 min drive‬
VIP Access
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Room options

View all photos for Tower Wing, Deluxe Room, 1 King Bed

Premium bedding, down duvets, minibar, in-room safe

Tower Wing, Deluxe Room, 1 King Bed

9.8 out of 10
Exceptional
(31 reviews)
  • City view
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Horizon Club, Deluxe Room, 1 King Bed

Premium bedding, down duvets, minibar, in-room safe

Horizon Club, Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(5 reviews)
  • City view
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Garden Wing, City)

Deluxe Room, 1 King Bed (Garden Wing, City)

Deluxe Room, 1 King Bed (Garden Wing, City)

9.0 out of 10
Wonderful
(7 reviews)
  • City view
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Garden Wing, Pool)

Deluxe Room, 1 King Bed (Garden Wing, Pool)

Deluxe Room, 1 King Bed (Garden Wing, Pool)

9.6 out of 10
Exceptional
(4 reviews)
  • Garden view
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Valley Wing, Deluxe Room, 1 King Bed

Premium bedding, down duvets, minibar, in-room safe

Valley Wing, Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 57 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Tower Wing, Deluxe Room, 2 Single Beds

Premium bedding, down duvets, minibar, in-room safe

Tower Wing, Deluxe Room, 2 Single Beds

9.2 out of 10
Wonderful
(5 reviews)
  • City view
  • 38 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Horizon Club, Deluxe Twin Room

Premium bedding, down duvets, minibar, in-room safe

Horizon Club, Deluxe Twin Room

  • City view
  • 38 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Twin Room (Garden Wing, City)

Deluxe Twin Room (Garden Wing, City)

Deluxe Twin Room (Garden Wing, City)

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 50 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Twin Room (Garden Wing, Pool)

Deluxe Twin Room (Garden Wing, Pool)

Deluxe Twin Room (Garden Wing, Pool)

8.8 out of 10
Excellent
(3 reviews)
  • Garden view
  • 50 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Valley Wing, Deluxe Twin Room

Premium bedding, down duvets, minibar, in-room safe

Valley Wing, Deluxe Twin Room

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 57 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Family Room, 1 King Bed (Tower Wing Deluxe)

Family Room, 1 King Bed (Tower Wing Deluxe)

Family Room, 1 King Bed (Tower Wing Deluxe)

  • City view
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Horizon Club, Junior Suite, 1 King Bed

Horizon Club, Junior Suite, 1 King Bed

Horizon Club, Junior Suite, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 67 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Garden Wing 1 Bed Suite King

Garden Wing 1 Bed Suite King

Garden Wing 1 Bed Suite King

10.0 out of 10
Exceptional
(1 review)
  • 81 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Valley Wing 1 Bed)

Suite, 1 King Bed (Valley Wing 1 Bed)

Suite, 1 King Bed (Valley Wing 1 Bed)

  • 79 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Valley Wing, Deluxe Suite, 1 King Bed

Valley Wing, Deluxe Suite, 1 King Bed

Valley Wing, Deluxe Suite, 1 King Bed

  • 110 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, 1 King Bed, Terrace (Garden Wing Deluxe)

Premium bedding, down duvets, minibar, in-room safe

Family Room, 1 King Bed, Terrace (Garden Wing Deluxe)

  • Garden view
  • 50 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Horizon Club, Business Room, 1 King Bed

Horizon Club, Business Room, 1 King Bed

Horizon Club, Business Room, 1 King Bed

  • City view
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Pan Pacific Singapore
  • Pool
  • Spa
  • Kids’ pool
  • Free Wi-Fi
4.7 out of 5, Exceptional, 2,064 reviews
The price is €298
includes taxes & fees
29 Mar - 30 Mar
Pan Pacific Singapore

About this property

Shangri-La Singapore

Along with 3 restaurants, this smoke-free hotel has 2 outdoor pools and a full-service spa. Free WiFi in public areas is provided, as well as free self parking, a free area shuttle, and a free shopping center shuttle. Additionally, a health club, a bar/lounge, and a poolside bar are onsite. Change of towels is available on request.
Shangri-La Singapore offers 747 air-conditioned accommodations with minibars and espresso makers. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. A pillow menu is available. Premium cable television is provided. Rooms have partially open bathrooms. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

This Singapore hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. In-room massages, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

3 outdoor tennis courts and a health club are featured at the hotel. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms. Services include hot stone massages, Swedish massages, Thai massages, and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology. The spa is open daily.
Shangri-La Singapore's great location gets high marks from our customers. During your stay, you're just a quick walk from Orchard Tower. You'll find features like free WiFi in public areas, free self parking, and a free area shuttle.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) and wired Internet
  • Free self parking
  • Enjoy Italian cuisine with garden views at The Waterfall, one of the property's 3 restaurants
  • Full breakfast served daily for a fee
  • Take a swim in the 2 outdoor pools
  • Indulge with facials, reflexology, or aromatherapy at the spa
  • Services include babysitting, a kid's club, and dry cleaning/laundry
  • Onsite recreation includes 3 outdoor tennis courts, a gym, and a steam room
  • Guests have great things to say about the helpful staff and the location
  • Just a 3-minute drive from Orchard Road and a few minutes from Singapore Botanic Gardens
  • Free shopping center and local-area shuttle service
Shangri-La Singapore offers its guests a full-service spa, 2 outdoor swimming pools, outdoor tennis courts, and a health club. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A business center, meeting rooms, and limo/town car service are available. A children's pool, a sauna, and a library are also featured at the luxury Shangri-La Singapore. Self parking is free.

This 5-star Singapore hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 6:00 AM to 11:00 AM.
The Waterfall - Overlooking the garden, this restaurant specializes in Italian cuisine. Guests can enjoy alfresco dining (weather permitting).
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free area shuttle
  • Free shopping centre shuttle
  • Limo/town car service
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily full breakfast available 6:00 AM to 11:00 AM for a fee: SGD 43 for adults and SGD 21.50 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Waterfall

Things to do

  • 2 outdoor pools
  • 3 outdoor tennis courts
  • Children's club
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Health club
  • Library
  • Playground
  • Sauna
  • Shopping
  • Splash pad
  • Steam room
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • Free area shuttle
  • High chair
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Splash pad
  • Stroller

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Reflexology
  • Spa open daily
  • Spa treatment rooms
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

More

  • Ballroom
  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property enforces a strict dress code when using the Valley Wing facilities. Pajamas, bathrobes, swimwear, open-toed shoes, and room slippers are not permitted for all guests, and sleeveless shirts are not permitted for men at the Summit Room and Champagne Bar. Casual clothing is permitted only at outdoor dining venues and at the Valley Wing outdoor patio after 11 AM.
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
The listed age restriction for the Horizon Club only applies from Monday-Friday. Guests of all ages are allowed in the Horizon Club on Saturday-Sunday. This property enforces a strict business and smart casual dress code in the Horizon Club. Open-toed shoes, swimwear, and athletic clothing are not permitted for all guests, and sleeveless shirts are not permitted for men.
All guests must register upon arrival. No visitors or unregistered guests are allowed in guestrooms after 10 PM.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately SGD 43 for adults and SGD 21.50 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Children under 12 years of age are not permitted to access the Horizon Club Lounge after 6:30 PM.
The listed child breakfast fee applies to guests age 11 and younger.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel Shangri-La
Hotel Shangri-La Singapore
Hotel Singapore Shangri-La
Shangri-La Hotel Singapore
Shangri-La Singapore
Shangri-La Singapore Hotel
Singapore Hotel Shangri-La
Singapore Shangri-La
Singapore Shangri-La Hotel
Shangri La Hotel Singapore
Shangri La Singapore

Shangri-La Singapore Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 737 out of 1000 reviews
Rating 8 - Good. 164 out of 1000 reviews
Rating 6 - Okay. 43 out of 1000 reviews
Rating 4 - Poor. 33 out of 1000 reviews
Rating 2 - Terrible. 23 out of 1000 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

Reviews

8/10 Good

Tanni

Stayed 4 nights in Dec 2025

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff were so helpful, friendly and professional
Stayed 5 nights in Dec 2025

10/10 Excellent

Hazel

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean and spacious room. Customer Service Staff's service is polite and outstanding.
Stayed 1 night in Dec 2025

10/10 Excellent

JOSEPHINE

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful
Stayed 2 nights in Dec 2025

10/10 Excellent

Vida Canlas

Liked: Cleanliness, amenities, property conditions & facilities
Everything was good, staff were very nice and helpful amenities was excellent
Stayed 3 nights in Dec 2025

10/10 Excellent

Alan

Stayed 3 nights in Dec 2025

10/10 Excellent

Randall, Lewiston

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic place to stay, best hotel we’ve been to
Stayed 1 night in Nov 2025

8/10 Good

Geoffrey

Hotel location was a bit remote from public transport. Otherwise room was generously sized and amenities were good. Breakfast buffet was expensive at $S46.
Stayed 6 nights in Nov 2025

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything is excellent. This is probably not from everyone but we would like to have the option of making the room more brighter.
Stayed 2 nights in Dec 2025

10/10 Excellent

Rowen

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, amenities
Incredible in every aspect. Generous polite helpful and possibly the best location in Singapore. Great stay thank you.
Stayed 4 nights in Dec 2025

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful clean room, frightful helpful staff, beautiful garden location, easy access to Orchard Road
Stayed 1 night in Dec 2025

10/10 Excellent

s

Travelled with group
Liked: Cleanliness, staff & service, amenities
Everything was so smooth. The room was excellent. All the staff we’re accommodating and friendly nothing was too much.
Stayed 4 nights in Nov 2025

10/10 Excellent

Michelle

Stayed 2 nights in Nov 2025

10/10 Excellent

Nicolaas, Long Beach

Stayed 4 nights in Nov 2025

10/10 Excellent

Patrick

Stayed 2 nights in Nov 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Superb Hotel ... staff prepared to go the extra mile to ensure an exceptional stay
Stayed 2 nights in Nov 2025

10/10 Excellent

Wan Hoon

Stayed 8 nights in Nov 2025

10/10 Excellent

Miguel, London

Stayed 4 nights in Oct 2025

10/10 Excellent

Henry, Closter

Stayed 4 nights in Nov 2025

10/10 Excellent

Alda, Discovery Bay

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very courteous and the hotel was beautiful. Very large room with great view
Stayed 1 night in Nov 2025

4/10 Poor

wandee

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
Stayed 2 nights in Sep 2025

10/10 Excellent

Becky

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous hotel, would definitely stay again. They are extremely welcoming to children- providing a goody bag on arrival which went down very well. Very modern rooms. Kids club facilities are excellent and immaculate. My daughter loved the pirate ship splash pad. Very helpful staff. A bit of a walk from the MRT but it wasn’t a problem as very easy to get taxis.
Stayed 4 nights in Oct 2025

6/10 Okay

Alberto

Liked: Cleanliness, property conditions & facilities
Great need some improvement on customer service
Stayed 1 night in Oct 2025

10/10 Excellent

Susan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room and bathroom were clean but not spotless. Majority of the stay, housekeeping did a great job but a couple of the days, they were slacking a bit. Overall, the staff was friendly and helpful. Beautiful property in a quiet location. Free shuttle bus to the major shopping street that also connects to the underground transit system. No comment on breakfast as that was not part of the accommodations, although, it was offered as discounted add on upon arrival.
Stayed 6 nights in Oct 2025

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was very comfortable, the staff were fantastic and the food is excellent. Highly recommend heading to the grill for a meal.
Stayed 1 night in Sep 2025