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Hotel Castel

3.5 star property

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Photo gallery for Hotel Castel

Lunch and dinner served
Junior Suite, Mountain View
A restaurant with multiple tables, chairs, and potted plants.
An outdoor seating area with wicker furniture and umbrellas, overlooking a scenic landscape.
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Parking available
  • Business services

Explore the area

View in a map
Rue du Scex 38, Sion, 1950
  • Place, Supersaxo Mansion
    ‪9 min walk‬
  • Place, Golf Club of Sion
    ‪14 min walk‬
  • Place, Tourbillon Chateau
    ‪18 min walk‬
  • Airport, Sion (SIR)
    ‪3 min drive‬

Room options

View all photos for Standard Double Room, Mountain View

Standard Double Room, Mountain View

Standard Double Room, Mountain View

9.0 out of 10
Wonderful
(9 reviews)
  • Mountain view
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Junior Suite, Mountain View

Junior Suite, Mountain View

Junior Suite, Mountain View

8.6 out of 10
Excellent
(4 reviews)
  • Mountain view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed OR 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Standard Double or Twin Room, Mountain View

Standard Double or Twin Room, Mountain View

Standard Double or Twin Room, Mountain View

7.0 out of 10
Good
(4 reviews)
  • Mountain view
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

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About this property

Hotel Castel

This smoke-free hotel features a restaurant, a bar/lounge, and a coffee shop/cafe. WiFi in public areas is free. Other amenities include self parking, conference space, and laundry facilities.
Hotel Castel offers 26 accommodations with minibars and espresso makers. Beds feature memory foam mattresses. 43-inch flat-screen televisions come with cable channels and Netflix. Bathrooms include showers and complimentary toiletries.

This Sion hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and safes. Hypo-allergenic bedding, irons/ironing boards, and hair dryers can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they enjoy the helpful staff at Hotel Castel. During your stay, you're just a quick walk from Supersaxo Mansion. Free WiFi in public areas, a restaurant, and a bar are available. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Amenities include a front-desk safe, a meeting room, and conference space
  • Onsite recreation includes a playground
  • 9 minutes by foot from Supersaxo Mansion and a 3-minute drive from Golf Club of Sion
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 646 square feet (60 square meters) and includes conference space. A terrace, ski storage, and laundry facilities are also featured at Hotel Castel. For a fee, parking is available.

This 3.5-star Sion hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:00 AM.
Onsite venue - This restaurant specializes in Regional cuisine and serves lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (CHF 10 per night)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: CHF 15 for adults and CHF 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 18-hole adjacent golf course
  • Bicycle storage
  • Playground
  • Ski storage

Family friendly

  • Cot (surcharge)
  • Laundry facilities
  • Playground
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 646 square feet of conference space
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Lift (75 centimetre wide door)
  • Stair-free path to entrance
  • Tile flooring in public areas

More

  • 5 floors
  • Banquet hall
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Smoking not allowed
  • Some LED lighting used

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Hypo-allergenic bedding
  • Memory foam mattress

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with cable channels
  • Netflix
  • Streaming services

Food and drink

  • Champagne service
  • Espresso maker
  • Limited room service
  • Minibar

More

  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
A late check-out fee will be charged

Special check-in instructions

The front desk is open Monday to Friday (7:00 AM – 8:00 PM), Saturday to Saturday (7:30 AM – 8:00 PM), and Sunday to Sunday (7:30 AM – 3:00 PM)
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CHF 10 per pet, per day
  • Only dogs are allowed
  • Maximum 2 pets
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for CHF 10 per stay.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 2.00 per person, per night for adults; CHF 1.00 per night for guests aged 6-15 years old. This tax does not apply to children under 6 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CHF 15 for adults and CHF 10 for children
  • Self parking fee: CHF 10.00 per night
  • Pet fee: CHF 10 per pet, per day
  • Service animals are exempt from fees
  • A late check-out fee will be charged
  • Crib (infant bed) fee: CHF 10 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property's front desk is open during the following times:
  • Monday - Friday: 7:00 AM - 8:00 PM
  • Saturday - Saturday: 7:30 AM - 8:00 PM
  • Sunday - Sunday: 7:30 AM - 3:00 PM
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hotel Castel Sion
Hotel Castel
Castel Sion
Hotel Castel Sion
Hotel Castel Hotel
Hotel Castel Hotel Sion

Hotel Castel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 111 out of 285 reviews
Rating 8 - Good. 121 out of 285 reviews
Rating 6 - Okay. 39 out of 285 reviews
Rating 4 - Poor. 9 out of 285 reviews
Rating 2 - Terrible. 5 out of 285 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Nanette

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was just what I needed when extending our trip due to my husband’s skiing accident. It was quiet, safe, clean, and close enough to walk to the hospital. The staff was kind, helpful, and did all they could to ease some of the stresses I had. Thank you!
Stayed 7 nights in Mar 2026
Verified

8/10 Good

Julia

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place, staff very friendly.
Stayed 3 nights in Oct 2024
Verified

10/10 Excellent

sergiy

Liked: Cleanliness, staff & service, amenities
Excellent
Stayed 1 night in Jan 2026
Verified

8/10 Good

EVA

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

Jean Francois

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience, very friendly staff and clean rooms
Stayed 5 nights in Mar 2024
Verified

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot close to downtown
Stayed 1 night in Aug 2024
Verified

8/10 Good

Rodney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stop over

Great one one night stop over on our trip
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Lynne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was made very comfortable because of the friendliness of all of the staff.
Stayed 5 nights in Jan 2023
Verified

6/10 Okay

Lukas

Liked: Cleanliness
Average hotel for a good price. Easy access to ski resorts around Sion (by car), like 4 vallees
Verified

10/10 Excellent

roxan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice view
Stayed 2 nights in Dec 2023
Verified

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Nice little hotel. Clean, comfortable rooms. Nice staff. A good restaurant on site and a decent breakfast. Parking available. Easy to walk into center of Sion to see all of the historic sites.
Stayed 2 nights in Sep 2023
Verified

8/10 Good

Lynne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and accommodating. Breakfast was substantial. I would happily stay here again. The property is a little dated.
Stayed 5 nights in Jul 2022
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
a 12-minute walk to/from the central station. Excellent value.
Stayed 1 night in May 2023
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big junior suite, very comfortable for family of four at a good price for the region. Staff set up pack and play for toddler. Room had lovely balcony overlooking the mountains. Staff was very helpful. Good breakfast. Small playground outside breakfast room for kids to play while parents have coffee. Good restaurants close by. Would stay again.
Stayed 1 night in Jul 2022
Verified

2/10 Terrible

Stuart

Disliked: Staff & service

When “confirmed” doesn’t actually mean confirmed

Hotels.com confirmed a booking that did not exist and then did nothing to help me find another booking for the night
Stayed 1 night in Jul 2025
Verified

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
My suite was spacious, clean and comfortable, with a big balcony. The bathroom was kinda small and very basic. There's no air conditioning at this property; they provide fans, though. The room is advertised as having a mountain view, which is sort of true. I would have preferred a room with views over the castle and fortress, which I could glimpse from the end of the balcony. All in all, it's good value for money. Nothing spectacular, just adequate. The only real con: There's no peephole and no dead bolt on the door, just a regular lock. As a woman traveling alone, this didn't make me feel very safe.
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Guy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personnel au top
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Sophie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personnel hyper accueillant et à l'écoute. Très réactif en cas de problème. Chambre très propre et spacieuse.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

philippe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nous avons passé un séjour agréable, nous étions deja venu l été dernier,personnel sympathique et disponible, chambre climatisé et propre avec balcon et belle vue sur les Alpes,parking pratique
Stayed 2 nights in Jul 2025
Verified

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Gut
Stayed 1 night in Jul 2025
Verified

8/10 Good

Christine

Liked: Cleanliness, property conditions & facilities, room comfort

Attention au paiement de l'hôtel

Hôtel simple et propre Le petit-déjeuner est simple aussi mais suffisant. Le personnel très sympathique. Par contre j'ai réservé mon séjour avec annulation gratuite la veille et paiement à l'hôtel, or l'hôtel a débité ma carte bleue 3 jours avant mon arrivée sans prévenir alors que je devais régler en liquide. Mon solde cb a ete bloqué et j'ai eu des frais de change. Aucun dédommagement de la part de l'hôtel suite à ma réclamation, du coup mauvaise expérience
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Suzi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr gute Lage um Sion zu Fuss zu entdecken. Unkomplizierter Check-in und sehr gute Kommunikation mit all den Details zum Aufenthalt. Nettes Personal und ruhige Lage mit Blick auf die Valére und Schloss Tourbillon. Gutes Preis-Leistungsverhältnis! MERCIIIIIII
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Magnifique Hotel

Le service et l'accueil est excellent. Je me suis senti comme chez moi.
Stayed 1 night in Mar 2025
Verified

8/10 Good

Angélique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 1 night in Aug 2024
Verified

8/10 Good

Marie-Françoise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Je ne sais pas s’il y a des chambres au calme
Stayed 1 night in Aug 2024