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4.1 out of 5

"We had a lovely 3 nights in the Sofia Balkan Hotel, the staff are all amazing, really knowledgeable and friendly! The Hotel is right in the area you ... " More

By a verified traveller on Thu 14 Dec 2017

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Hotel Description

Our customers tell us that they can't get enough of the comfortable beds at Sofia Hotel Balkan, a Luxury Collection Hotel, Sofia. During your stay, you're just a quick walk from Saint Nedelya Church. Features include free WiFi in public areas, plus a restaurant and a casino. Built in 1956, this 5-star hotel has 184 rooms over 5 floors. Each room includes amenities such as free WiFi and a flat-screen TV.

  • Air-conditioned rooms with 24-hour room service, flat-screen TVs and minibars
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a restaurant, a coffee shop and a bar/lounge
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a fitness centre
  • Guests speak favourably about the central location and the breakfast
  • Steps from Church of St. George and 6 minutes on foot from Sofia Central Mineral Baths
  • Airport shuttle service available for a fee
  • Cats and dogs welcome for a fee

Superior Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max
€72* Per night/room 6 Jun - 7 Jun

Executive Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Room, 2 Single Beds, Non Smoking

Bed Count 2 Single Beds Maximum Occupancy 3 Max

Junior Suite, 1 Bedroom, Non Smoking, City View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Suite, 1 Bedroom, Non Smoking, View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Presidential Suite, 1 Bedroom, Non Smoking, View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Sofia Hotel Balkan, a Luxury Collection Hotel, Sofia ratings based on 11 verified reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Sofia Hotel Balkan, a Luxury Collection Hotel, Sofia

Everyone (7) Business (2) Family (1) Friends (1)
5 out of 5

Central location, walkable to everywhere

Pros: Professional friendly staff Great location Fabulous big room overlooking the front of the hotel
Cons: Maybe some advice in advance on renovation works or the offer to move guests away from the noise
Location: Right in the centre, shopping is 5 minute walk away, 24 hour resturants/bars, casino in the hotel
We had a lovely 3 nights in the Sofia Balkan Hotel, the staff are all amazing, really knowledgeable and friendly! The Hotel is right in the area you want to be in, walk-able to shopping, bars and restaurants. We walked everywhere! The was improvement works going on on our floor, creating banging and noise from morning until evening, however this was contained, and we were out all day, anyway.

Posted by , from Glasgow on 14 Dec 2017

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Comment from Hotel Management

15 Dec 2017 by Evelin

Thanks for staying with us. We appreciate your feedback!

5 out of 5

Great stay

Wonderful staff very helpful great people clean rooms

Posted by , from adr on 23 Jul 2016

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5 out of 5

Posted by on 4 Nov 2019

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Comment from Hotel Management

7 Nov 2019 by Marina

Dear Guest, thank you for your feedback. Look forward to continuing to be of assistance. Kind Regards/Reservations

5 out of 5

Posted by on 5 Jun 2019

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Comment from Hotel Management

6 Jun 2019 by Marina

Dear Guest,thank you for your comments. Hope to be at service soon. Kind Regards/Reservations

4 out of 5
Super zentrales Hotel aber schon etwas älter. Personal ist freundlich.

Posted by on 8 May 2019

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Comment from Hotel Management

16 May 2019 by Marina

Dear Guest, thank you for your comments. Hope to be at service soon. Kind Regards/Reservations

4 out of 5

Posted by on 15 Oct 2018

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Comment from Hotel Management

25 Oct 2018 by Marina

Dear Guest,please send your comment. Thank you. Kind Regards/Reservations

4 out of 5
Hübsches Hotel zentral gelegen. Angenehmer Empfang

Posted by on 26 Sep 2018

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Comment from Hotel Management

3 Oct 2018 by Marina

Dear Guest,thank you for your comments. Hope to be at service soon. Kind Regards/Reservations

2 out of 5

zakenreis

Duur hotel , zijn prijs niet waard.Verouderde kamers , het positieve is de ligging.

Posted by on 7 Jul 2015

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3 out of 5

Stadsbezoek

We verbleven hier ooit eerder en vinden dat de tijd hier een beetje heeft stilgestaan. Nog steeds wat 'communistisch'. De kamers zijn aan een up-date toe.

Posted by on 10 Apr 2015

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3 out of 5

Achat moyen

Chambre pas très grande par rapport à la prestation réservée .Service pas très compétant ,sur 6jours,2fois la chambre n était pas faite å 16 heures et plein de poussière sur les contoures des lits,sur le meuble de la TV et aspirateur pas passé tout les jours. La salle de bain pas nettoyer tous les jours et la dernière soirée pas eu assez de papier wc donc obliger d utiliser des mouchoires. Prix du petit déjeuner très cher et pas comprit dans le prix de la chambre...donc payer à part. Pout un hôtel 5 étoiles pas normal que le petit déjeuner n est pas comprit dans le prix de la chambre.

Posted by on 24 Mar 2014

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About the Sofia Hotel Balkan, a Luxury Collection Hotel, Sofia

Location 5 Sveta Nedelya Square, Sofia, 1000

Property Features

Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. You'll find a business centre on site. WiFi is free in public spaces. Event space at this hotel measures 13563 square feet (1260 square metres) and includes conference centres. A casino, a fitness centre, and tour or ticket assistance are also featured at the luxury Sofia Hotel Balkan, a Luxury Collection Hotel, Sofia. For a fee, parking is available. This 5-star Sofia hotel is smoke free.

  • 1 building
  • 184 guestrooms or units
  • 5 levels
  • 13563 sq ft of conference space
  • 1260 sq. m of conference space
  • Built in 1956
  • Casino
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Sofia (SOF) (11.8 km / 7.3 mi)
  • Train station: Sofia Central Station (2.2 km / 1.4 mi)
  • Metro station: Serdika Station (0.2 km / 0.1 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Sofia Hotel Balkan, a Luxury Collection Hotel, Sofia offers 184 forms of air-conditioned accommodation with minibars and espresso makers. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include baths or showers, bathrobes, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Espresso maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Pillow options
  • Bathtub or shower
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 11:00 AM.

Stardust restaurant – This restaurant serves breakfast, lunch and dinner.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

  • Casino nearby
  • Health or beauty spa nearby

Spa Services

  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 15

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for BGN 59.0 per day.
  • Free cots (infant beds)!

Pet Policy

  • Pets: BGN 59 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 per room (weight limit: 22 lb)Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staffed front desk
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: BGN 50 per night
  • A tax is imposed by the city: BGN 1.31 per person, per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between BGN 30 and BGN 36 per person (approximately)
  • Self-parking fee: BGN 30 per day
  • Pet fee: BGN 59 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: BGN 59.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Balkan Hotel Sofia
  • Balkan Luxury Collection
  • Balkan Sofia
  • Balkan Sofia Hotel
  • Hotel Balkan Luxury Collection Hotel
  • Hotel Balkan Sofia
  • Sofia Balkan
  • Sofia Balkan Hotel
  • Sofia Balkan Luxury Collection
  • Sofia Hotel Balkan Luxury Collection Hotel
  • Sheraton Sofia
  • Sofia Sheraton
  • Sofia Hotel Balkan Luxury Collection Hotel Sofia
  • Sofia Balkan Luxury Collection Sofia
  • Sofia Hotel Balkan a Luxury Collection Hotel
  • Sofia Hotel Balkan, a Luxury Collection Hotel, Sofia Hotel
  • Sofia Hotel Balkan, a Luxury Collection Hotel, Sofia Sofia
  • Sofia Hotel Balkan, a Luxury Collection Hotel, Sofia Hotel Sofia

You should know

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.