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Emerald Beach Resort

3.5 star property

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Photo gallery for Emerald Beach Resort

On the beach, beach umbrellas, snorkelling, beach bar
Exterior
On the beach, beach umbrellas, snorkelling, beach bar
Lobby
Outdoor pool, pool loungers

Reviews

7.6 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Breakfast available
  • Pet-friendly
  • Housekeeping

Explore the area

Map
8070 Lindbergh Bay, St. Thomas, St. Thomas, 802
  • Lindbergh Bay
    ‪1 min drive‬
  • University of Virgin Islands
    ‪2 min drive‬
  • Magens Bay Beach
    ‪9 min drive‬
  • St. Thomas (STT-Cyril E. King)
    ‪12 min walk‬

Room options

View all photos for Beachfront Premium Double Bed Room

Beachfront Premium Double Bed Room

Beachfront Premium Double Bed Room

  • 30 sq m
  • Beach view
  • Sleeps 4
  • 2 Double Beds

View all photos for Beachfront Premium King Room

Beachfront Premium King Room

Beachfront Premium King Room

  • 30 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed

Similar properties

2 bars/lounges, swim-up bar, poolside bar, beach bar

The Westin St. Thomas Beach Resort & Spa

  • Pool
  • Spa
  • Pet-friendly
  • Free WiFi
4.1 out of 5, Very good, (1006)
The price is €565
for 1 room
includes taxes & fees
3 Jul - 4 Jul
The Westin St. Thomas Beach Resort & Spa

About this property

Emerald Beach Resort

Beachfront, with outdoor pool
At Emerald Beach Resort, spend the day on the beach where you can enjoy snorkeling. Then return for a meal at one of the hotel's 2 restaurants.
Emerald Beach Resort offers 90 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Rooms open to balconies. Each accommodation is individually decorated. Flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of Emerald Beach Resort's great beach location. During your stay, you're just a quick walk from Lindbergh Bay. Enjoy features like free WiFi in public areas and free self parking, plus 2 restaurants.
  • Free WiFi
  • Free self parking
  • Enjoy Caribbean cuisine with a beachfront location at Caribbean Fusion, one of the property's 2 restaurants
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the location and the helpful staff
  • 8 minutes by car from Magens Bay Beach and 14 minutes from Bolongo Bay
  • Cats and dogs welcome for a fee (restrictions apply)
Emerald Beach Resort offers its guests an outdoor pool and a 24-hour fitness center. There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include a beach bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. A vending machine, tour/ticket assistance, and a garden are also featured at the business-friendly Emerald Beach Resort. Free self parking is available.

This 3.5-star St. Thomas hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 10:30 AM.
Caribbean Fusion - This beachfront restaurant specializes in Caribbean cuisine. Happy hour is offered.
Emerald Beach Bar - This beachfront bar specializes in American cuisine and serves lunch and dinner. Happy hour is offered. Open daily.
Emerald Cafe - Overlooking the ocean and pool, this café specializes in American cuisine and serves breakfast, lunch, and light fare. Open daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:30 AM for a fee: USD 12 to 30 for adults and USD 12 to 30 for children
  • 2 restaurants
  • A bar/lounge
  • A beach bar

Restaurants on site

  • Caribbean Fusion
  • Emerald Beach Bar
  • Emerald Cafe

Things to do

  • 24-hour gym
  • Outdoor pool
  • Snorkelling
  • Surfing/bodyboarding

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Beach umbrellas
  • Garden
  • On the beach
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free local calls
  • Individual decor
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 75

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
All guests are required to present a valid government-issued ID card at check-in.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 50 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 30.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 12 to 30 for adults, and USD 12 to 30 for children
  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: USD 75 (subject to availability)
  • Rollaway bed fee: USD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Best Western Emerald
Best Western Emerald Beach
Best Western Emerald Beach Resort
Best Western Plus Emerald Beach
Best Western Plus Emerald Beach Resort
Best Western Plus Emerald Beach St. Thomas
Emerald Beach Best Western
Emerald Beach Resort St. Thomas
Emerald Beach Resort
Emerald Beach St. Thomas
Best Western Emerald Beach Hotel Charlotte Amalie
Emerald Beach
St. Thomas Best Western
Emerald Beach Resort St. Thomas, U.S. Virgin Islands
Best Western St Thomas
Emerald Beach Resort Hotel
Emerald Beach Resort St. Thomas
Emerald Beach Resort Hotel St. Thomas

Emerald Beach Resort Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 393 out of 1009 reviews
Rating 8 - Good. 244 out of 1009 reviews
Rating 6 - Okay. 184 out of 1009 reviews
Rating 4 - Poor. 95 out of 1009 reviews
Rating 2 - Terrible. 93 out of 1009 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Laura

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The best part of Emerald Beach is its location - near the airport, with views overlooking the water. However, it does not appear well maintained, and dining options are very limited. It is not in a walkable area - if you want to head into town, you need to pay for a cab. It also appears to be seriously understaffed - we had to wait almost 30 minutes before the one person at the front desk could check us in, and then we were told that our room would not be ready until 4:00 pm, which is much later than most hotels. When we approached the desk at 4:00, we were told that rooms would be ready "after 4:00 pm."
Stayed 1 night in Mar 2025

6/10 Okay

Bruce Alan

Travelled with family
Disliked: Property conditions & facilities
Even if you reply to their email asking if you would be coming early and need early checkin if appears you would be lucky to get your room until after the normal checkin time. We stayed 4 nights and saw alot of people sitting waiting for rooms after checkin time every day. Food service was very slow. Our room was clean. Pool was clean. Beach was clean
Stayed 4 nights in Mar 2025

10/10 Excellent

Hai

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed one night but the hotel was clean and the staff were all very nice. Conveniently close to the airport.
Stayed 1 night in Mar 2025

4/10 Poor

Ashley

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived after flying all day.... We got to the room to find tiny bugs crawling all over the bathroom. We went to the office & she sent a man with bug spray! At that point, I wasn't going back in there! They relocated us to the room below it...bugs there also!! The man sprayed the bathroom & we kept nothing in there. We ended up keeping everything in our luggage. This was during a busy time so we didn't have many options at this point. They should have offered at least 1/2 of our money back if not all. Would not there again! It needs major updates & felt so dirty! I have photos and videos!
Stayed 4 nights in Mar 2025

10/10 Excellent

Lizette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accommodation, view, the beach, restaurant. Was a B-day gift for my daughter and she was SUPER happy. 😉
Stayed 2 nights in Feb 2025

8/10 Good

Dana

Travelled with family
Liked: Cleanliness, staff & service
The property itself is in excellent condition, with a prime location within walking distance of the airport, numerous restaurants, shops, and direct beach access. The local staff members from St. Thomas were warm, friendly, and welcoming, which added to the experience. However, I was disappointed with the demeanor of the manager, an older woman who was consistently curt, unapproachable, and lacked the hospitality expected at a resort. Additionally, I was surprised that the resort did not incorporate reggae music at the bar, restaurant, or beach area. The Caribbean is known for its vibrant culture, and the absence of this staple made the atmosphere feel less authentic. Another opportunity for improvement would be adding beachside drink service to enhance the guest experience. Overall, while the resort has strong potential with its beautiful property and ideal location, the operations and management could benefit from improvement. I would stay here again now that I know what to expect, but for travelers seeking top-tier customer service, this may not be the best fit. If your priority is a clean, safe, and beachfront stay, this property meets the mark.
Stayed 3 nights in Mar 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Frances

Liked: Cleanliness, staff & service
Stayed 6 nights in Mar 2025

8/10 Good

Rhonda

Travelled with family

Great location to the airport for one night stay

After checking in and receiving our room key in the furthest building from the lobby, our key did not work for our room twice the second time we were given a key to open the door. It was actually to somebody’s room who is occupying it already Yikes!!! We have stayed at this resort many times. It is perfect for a one night stay before moving onto St. John. Yes, It’s a little tired, but our beds were clean and the beach is an extra. Our bartender did a great job he was definitely hustling to keep people well served. I do expect the island time service on the island but at least eye contact from your waitress or waiter in the restaurant would be greatly appreciated just knowing that they acknowledge that you’re there. This resort is a gem, but is definitely in need of a refresher.
Stayed 1 night in Mar 2025

6/10 Okay

Christie

Disliked: Property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Bret Jason

Stayed 10 nights in Mar 2025

10/10 Excellent

Autumn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely loved staying here! I truly felt like I walked into another world when I walked into my room with the view! 😍😍😍 Staff were all amazing and the beach access is perfect! I really really hope to be able to visit again!
Stayed 3 nights in Feb 2025

10/10 Excellent

Katheryn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

4/10 Poor

Deborah

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Great beach/view. Restaurant with poor dinner service. Lunch service was better. Unpleasant bleach smell in the room. One night stay for airport proximity.
Stayed 1 night in Mar 2025

6/10 Okay

Mitzi

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
If you're looking for peace and quiet- this is not the place. Jet ski's and music all day and into the evening. The rooms are outdated and pieced together with many notices to lock doors, use the safe, etc. The showers weren't good either- dramatic temperatures and water went everywhere due to design. I'm not sure how this ranked a 4 star. On the plus side- there is a ton of shallow water, the view from the room is pretty and overlooks the ocean, and the bed was comfy. The people were nice and helpful. I wouldn't choose this location again- mostly because of the noise and lack of sealife/ snorkelling opportunity.
Stayed 2 nights in Mar 2025

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peaceful and beautiful beach. Room and service were great.
Stayed 5 nights in Feb 2025

10/10 Excellent

Jenny Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2025

8/10 Good

Chiteakha

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely beach close to the airport, the hotel rooms were clean.lovely view and the sound of the ocean was very relaxing. Despite proximity to the Airport It was not too disturbing. The staff were wonderful. we quickly learned to slow down . dining area frequently only had 2 staff , but food was lovely when it arrived. On Wednesday and Thursday big cruise days a lot of extra people came to the beach and It became louder. Hotel has frequent short stays due to people going to other Islands or staying prior to Returning to the 🇺🇸. It was family friendly. The reception staff , were exceptionally helpful and held our bags both in checkin and departure to allow us use the facilities while waiting for our rooms or departure to Airport. Plenty of parking for those who hired cars. Taxi’s available easilly. little public transport. I reccomend this resort for quick get away
Stayed 7 nights in Feb 2025

10/10 Excellent

Michelle

Stayed 4 nights in Mar 2025

8/10 Good

Tami, Grand Junction

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service
Originally in building one and that was terrible, they moved us to building two and much - much better. Do not recommend building one last room ground floor based on the activity next to it. Rentals, smoking right in front of patio and very loud music. Not my idea of relaxation. Overall the resort was nice, clean, and staff very kind and bar atmosphere was nice combo of people but closed too early in the evening. Very friendly staff. Pool was great and the water just beautiful.
Stayed 6 nights in Feb 2025

10/10 Excellent

Laurel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Friendly staff. Wait staff in restaurant are also friendly but be prepared to wait some. A little bit of an adjustment. Convenient to airport. Although it’s distance from town, transportation is readily available. Airport noise is non existent at night.
Stayed 5 nights in Feb 2025

8/10 Good

Kevin

Travelled with partner
It was very nice. A little slow for service.
Stayed 4 nights in Mar 2025

6/10 Okay

Renee

Stayed 1 night in Mar 2025

2/10 Terrible

Angelik

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This entire trip was a horrible experience and I will NEVER EVER go back to St. Thomas! My husband and I pretty much was getting robbed by the “taxi drivers” they have outside. The hotel says the maximum they’re suppose to charge you a set price per person. Why when you try and get a taxi outside the hotel they double the price. I asked them how is that possible if the hotel has a different price and they wanted to lie to me. Other companies won’t come out because they say they have taxi services out there so they’re pretty much stuck. On Friday night, after we had left the pool area we went to the bar to get drinks. Of course they are helping and servicing the white people, once I approach the bartender they tell me to go to the other bar cause now all of the sudden they can’t make drinks at the bar inside. Liars when I clearly just saw them making drinks 2 mins ago but ok. The next thing was they have bed bugs! My husband and I woke up with bites all over our body’s with pictures to prove it. And the cherry on top was the security that kicked in our door! They thought was were arguing which was actually another room, he kicked in our door. We had the “do not disturb” sign on the door and when my husband when to check who was knocking he had kicked in the door and hit my husband on the head and he had cut my finger due to me trying to unlock the hook from the door! The police was called & a report was made! We are planning to sue their ass!
Stayed 2 nights in Feb 2025