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The Ritz-Carlton, St. Thomas

5.0 star property

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Photo gallery for The Ritz-Carlton, St. Thomas

View from property
2 outdoor pools, pool cabanas (surcharge), pool umbrellas
3 bars/lounges, beach bar
4 restaurants, breakfast served
Presidential Suite, 1 Bedroom, Balcony

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Breakfast available
  • Housekeeping
  • Spa
  • Gym

Explore the area

View in a map
6900 Great Bay, St. Thomas, St. Thomas, 00802
  • Place, Secret Harbour Beach
    ‪16 min walk‬
  • Place, Sapphire Beach
    ‪5 min drive‬
  • Place, Lindquist Beach
    ‪5 min drive‬
  • Airport, St. Thomas (STT-Cyril E. King)
    ‪25 min drive‬

Room options

View all photos for Executive Suite, 1 Bedroom, Ocean View

55-inch LCD TV with cable channels, TV

Executive Suite, 1 Bedroom, Ocean View

  • 83 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 Double Bed

View all photos for Club Room, 1 King Bed, Resort View

1 bedroom, premium bedding, in-room safe, desk

Club Room, 1 King Bed, Resort View

10.0 out of 10
Exceptional
(1 review)
  • 43 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Ocean View

1 bedroom, premium bedding, in-room safe, desk

Room, 2 Queen Beds, Ocean View

9.4 out of 10
Exceptional
(6 reviews)
  • 43 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Balcony, Resort View

Room, 2 Queen Beds, Balcony, Resort View

Room, 2 Queen Beds, Balcony, Resort View

9.0 out of 10
Wonderful
(4 reviews)
  • 43 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 2 Queen Beds, Ocean View

1 bedroom, premium bedding, in-room safe, desk

Club Room, 2 Queen Beds, Ocean View

8.8 out of 10
Excellent
(3 reviews)
  • 43 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 1 King Bed, Oceanfront

View from room

Club Room, 1 King Bed, Oceanfront

10.0 out of 10
Exceptional
(2 reviews)
  • 43 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom, Balcony

Club Suite, 1 Bedroom, Balcony

Club Suite, 1 Bedroom, Balcony

10.0 out of 10
Exceptional
(1 review)
  • 100 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 Double Bed

View all photos for Club Room, 2 Queen Beds, Resort View

1 bedroom, premium bedding, in-room safe, desk

Club Room, 2 Queen Beds, Resort View

  • 43 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Presidential Suite, 1 Bedroom, Balcony

Presidential Suite, 1 Bedroom, Balcony

Presidential Suite, 1 Bedroom, Balcony

  • 184 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 King Bed with Sofa bed

1 bedroom, premium bedding, in-room safe, desk

Club Suite, 1 King Bed with Sofa bed

  • 100 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Room, 1 Double Bed, Oceanfront

1 bedroom, premium bedding, in-room safe, desk

Club Room, 1 Double Bed, Oceanfront

8.0 out of 10
Very good
(1 review)
  • 43 sq m
  • Ocean view
  • Sleeps 4
  • 1 Double Bed

View all photos for Club Suite, 2 Bedrooms

1 bedroom, premium bedding, in-room safe, desk

Club Suite, 2 Bedrooms

  • 143 sq m
  • 2 bedrooms
  • Ocean view
  • Sleeps 7
  • 2 Double Beds

View all photos for Club Room, 1 King Bed, Ocean View

1 bedroom, premium bedding, in-room safe, desk

Club Room, 1 King Bed, Ocean View

9.4 out of 10
Exceptional
(6 reviews)
  • 43 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 3 Bedrooms, Oceanfront

1 bedroom, premium bedding, in-room safe, desk

Presidential Suite, 3 Bedrooms, Oceanfront

  • 184 sq m
  • 3 bedrooms
  • Ocean view
  • Sleeps 8
  • 3 Double Beds

View all photos for Room, 1 King Bed, Balcony, Resort View

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed, Balcony, Resort View

9.4 out of 10
Exceptional
(23 reviews)
  • 43 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony, Ocean View

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed, Balcony, Ocean View

9.6 out of 10
Exceptional
(17 reviews)
  • 43 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed with Sofa bed

1 bedroom, premium bedding, in-room safe, desk

Executive Suite, 1 King Bed with Sofa bed

  • 90 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About this property

The Ritz-Carlton, St. Thomas

Luxury resort on the beach, with 2 outdoor pools
Catch some rays at the beach or spend the day relaxing at The Ritz-Carlton, St. Thomas's full-service spa. Then enjoy a meal at one of the resort's 4 restaurants. Housekeeping is available on request.
The Ritz-Carlton, St. Thomas offers 180 accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and coffee/tea makers. Rooms open to balconies. Beds feature premium bedding. 55-inch LCD televisions come with premium cable channels.

Bathrooms include separate bathtubs and showers with deep soaking bathtubs, designer toiletries, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include outdoor tennis courts, a waterslide, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Ritz-Carlton Spa has 11 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including hydrotherapy and reflexology. The spa is equipped with a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us they can't get enough of the helpful staff at The Ritz-Carlton, St. Thomas. During your stay, you're just a quick walk from Cowpet Bay. Enjoy features like 2 outdoor pools, 4 restaurants, and 3 bars.
  • Options for a bite to eat or a refreshing drink include 4 restaurants, a coffee shop, a beach bar, and 3 bars/lounges
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Splash around at the waterslide or swim in the 2 outdoor pools
  • Treat yourself to hydrotherapy, facials, or body wraps at The Ritz-Carlton Spa
  • Services include a kid's club, dry cleaning/laundry, and a concierge
  • Onsite recreation includes 2 outdoor tennis courts, a 24-hour gym, and kayaking
  • Just a 3-minute drive from Secret Harbour Beach and 10 minutes from Bolongo Bay
The Ritz-Carlton, St. Thomas offers its guests a full-service spa, 2 outdoor swimming pools, outdoor tennis courts, and a waterslide. There are 4 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a beach bar.

Business amenities include a business center, 4 meeting rooms, and limo/town car service. A children's pool, a 24-hour fitness center, and spa services are also featured at the luxury The Ritz-Carlton, St. Thomas. Parking is available for a fee.

Smoking is allowed in designated areas at this Mediterranean St. Thomas resort.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 11:00 AM.
Alloro - This restaurant serves dinner only. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
Bleuwater - This restaurant serves breakfast only. Open daily.
Coconut Cove - This beach family restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Sails Beachside - This beachfront restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open daily.
Room service is available.

Property amenities

Parking and transport

  • Limo/town car service
  • Secured, uncovered valet parking on site (USD 40 per night)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 49 for adults and USD 28 for children
  • 3 bars/lounges
  • 4 restaurants
  • A beach bar
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • Alloro
  • Bleuwater
  • Coconut Cove
  • Sails Beachside

Things to do

  • 2 outdoor pools
  • 2 outdoor tennis courts
  • 24-hour gym
  • Boat
  • Boat tours
  • Children's club
  • Children's pool
  • Designer stores
  • Full-service spa
  • Kayaking
  • Paddleboard
  • Sail boat
  • Snorkelling
  • Tennis lessons
  • Water sports equipment
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Children's club (surcharge)
  • Children's pool
  • In-room cot
  • Rollaway/extra bed (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 4 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Beach towels
  • Beach umbrellas
  • Firepit
  • On the beach
  • On the waterfront
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 11 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Doorbell and phone notification
  • Grab bar in bathtub
  • Grab bar in shower
  • Grab bar near toilet
  • Handrails in stairways
  • Lever door handles
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • No lift
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 3 floors
  • 6 buildings
  • Biodegradable coffee stirrers available
  • Built in 1992
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Mediterranean architecture
  • No plastic coffee stirrers
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 50.0 per day.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 106.88 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach access
  • Beach loungers
  • Beach towels
  • Fitness center access
  • Fitness/yoga classes
  • In-room bottled water
  • Internet access
  • Phone calls
  • Sporting facilities or equipment

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 49.00 for adults and USD 28.00 for children
  • Uncovered valet parking fee: USD 40 per night
  • Rollaway bed fee: USD 50.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ritz-Carlton Hotel St. Thomas
Ritz-Carlton St. Thomas
St. Thomas Ritz-Carlton
Ritz-Carlton St. Thomas Hotel
Ritz-Carlton St. Thomas Hotel St. Thomas
The Ritz-Carlton, St. Thomas U.S. Virgin Islands
Great Bay Resort
St. Thomas Great Bay
Great Bay Resort
St. Thomas Great Bay
Resort St. Thomas Great Bay Resort St. Thomas
St. Thomas St. Thomas Great Bay Resort Resort
Resort St. Thomas Great Bay Resort
St. Thomas Great Bay Resort St. Thomas
The Ritz Carlton St. Thomas
Great Bay
Great Bay Resort
Resort St. Thomas Great Bay Resort St. Thomas
St. Thomas St. Thomas Great Bay Resort Resort
Resort St. Thomas Great Bay Resort
St. Thomas Great Bay Resort St. Thomas
Great Bay
St. Thomas Great Bay
The Ritz Carlton St. Thomas
Great Bay Resort
St. Thomas Great Bay
Resort St. Thomas Great Bay Resort St. Thomas
St. Thomas St. Thomas Great Bay Resort Resort
Resort St. Thomas Great Bay Resort
St. Thomas Great Bay Resort St. Thomas
Great Bay
The Ritz Carlton St. Thomas
The Ritz Carlton, St Thomas
The Ritz-Carlton, St. Thomas Resort
The Ritz-Carlton, St. Thomas St. Thomas
The Ritz-Carlton, St. Thomas Resort St. Thomas

Reviews

The Ritz-Carlton, St. Thomas Reviews

8.4

Very good

9.2/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 254 out of 430 reviews
Rating 8 - Good. 71 out of 430 reviews
Rating 6 - Okay. 49 out of 430 reviews
Rating 4 - Poor. 28 out of 430 reviews
Rating 2 - Terrible. 28 out of 430 reviews

Reviews

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Stay away

Terrible food options. Drinks were warm. Everything was overpriced. Such a waste of money. Staff was rude. The only nice thing was the gym. Save your money and go somewhere else (St John much nicer)
Stayed 4 nights in Jul 2025

4/10 Poor

charity

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
There was roach in our room , staff drop large knife in pool while kids where in pool . Staff was very rude at times . Poor customer service . Rooms never got clean .
Stayed 5 nights in Jul 2025

10/10 Excellent

Aracely

Stayed 4 nights in Jul 2025

8/10 Good

Micheal

Travelled with family
Liked: Cleanliness, property conditions & facilities
Good
Stayed 4 nights in Jul 2025

10/10 Excellent

Ting Kin, East Setauket

Stayed 3 nights in Jul 2025

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing resort, has all you need to relax and enjoy a getaway
Stayed 2 nights in Jul 2025

6/10 Okay

Jose

Travelled with partner
Disliked: Staff & service
For a Ritz Carlton, I have no idea how they remain with this brand. The cost matches the brand but the service is simply not what you expect from this brand. Hotel is very nice and close to Redhook. Unfortunately for the travelers there’s not too many higher end hotels in ST Thomas so they get the business and don’t see the need to improve service. I have stayed at this hotel between 5 to 8 trips over the years. Always underwhelming…a real shame.
Stayed 4 nights in Mar 2025

6/10 Okay

Sandra

Stayed 7 nights in Jun 2025

6/10 Okay

LaTanya Rochelle

Stayed 4 nights in Jun 2025

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The only complaint is the shower pressure wasn’t great. The staff and overall experience was incredible!! This is a must place to stay
Stayed 4 nights in Jun 2025

10/10 Excellent

Gloria

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Well maintained, great customer service.
Stayed 3 nights in May 2025

10/10 Excellent

Steven

Travelled with partner
The Ritz Service was the best. Expedia is terrible. I would really like to get my credit for Marriott points considering Expedia doesn’t give you anything. I’m done with
Stayed 4 nights in May 2025

10/10 Excellent

Samuel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing property
Stayed 4 nights in Jun 2025

10/10 Excellent

Michelle

Stayed 2 nights in Jun 2025

8/10 Good

Richard, YORBA LINDA

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Extremely friendly staff. Food was not the greatest. We had a car rental and were able to go off properly to a few restaurants that were excellent.
Stayed 6 nights in May 2025

10/10 Excellent

Antonio

Stayed 9 nights in May 2025

10/10 Excellent

Jeremy

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in May 2025

10/10 Excellent

Kate

Stayed 5 nights in May 2025

10/10 Excellent

George

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

Aaron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay at the Ritz Carlton. The views, food, staff, location and hospitality was top notch. I would highly recommend if considering staying here.
Stayed 4 nights in May 2025

6/10 Okay

Noel

Travelled with family
Liked: Cleanliness
Really expensive, nothing to do in premises, Very expensive for what you get Restaurant food average, Service in some areas really rude No transportation to airport or downtown Transportation very expensive Use taxi, private transportation $299.99 one way from airport to hotel
Stayed 2 nights in May 2025

10/10 Excellent

Hath

Stayed 4 nights in May 2025

2/10 Terrible

Lansford

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Besides the people nexts door from us was watching us thru the side of the hole in the wall everything was ok the food was very overpriced breakfast for 2 ppl shouldn’t be $100 a day, the people are very different some of the staff don’t talk to you like the ppl that stay on the resort as well just nice but not a friendly place to stay but the staff and everything was ok . Don’t know if I would book again
Stayed 3 nights in May 2025

10/10 Excellent

Namuun Naomi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in May 2025

10/10 Excellent

Alma R

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was phenomenal! The service was next level and the property was impeccable! I can’t wait to come back in December!
Stayed 6 nights in May 2025