23 Aug 2019 by Aurélie
Cher client, Nous vous remercions d'avoir pris le temps de noter votre séjour parmi nous. Nous espérons pouvoir rendre votre prochain séjour encore plus agréable. Cordialement,
4 Jul 2019 by Aurélie
Dear guest, We thank you for your feedback. Best regards
13 Jan 2018 by Das Château de l'Ile Team
Sehr geehrter Gast, es tut uns leid, dass unser Hotel Ihren Erwartungen nicht entsprochen hat. Auf Sauberkeit legen wir grossen Wert und wir werden das mit unserer Hausdame besprechen. Die Fotos auf unserer Website entsprechen unseren Zimmern. Da die Zimmer in verschiedenen Farben dekoriert sind, können wir aber nicht alle abbilden. Mit freundlichen Grüssen
The property is closed in January.
The following facilities are closed on Sunday, Monday and Tuesday:
The following facilities are closed on Tuesday, Wednesday, Thursday, Friday and Saturday:
Château de l'Ile & Spa offers its guests a full-service spa. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Business amenities include a business centre and meeting rooms. A terrace, tour or ticket assistance, and a garden are also featured at the luxury Château de l'Ile & Spa. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available. This 5-star Ostwald hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
Château de l'Ile & Spa offers 62 accommodations with minibars and a safe. Digital televisions are provided. Bathrooms include a combined bath/shower unit, dressing gowns, slippers and designer toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10:30 AM.
La Winstub de l'Ile – Overlooking the garden, this brasserie serves breakfast, lunch and dinner. A children's menu is available.
Room service (during limited hours) is available.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can pamper themselves with a trip to the on-site spa, which has 2 treatment rooms. Services include hot stone massages, facials, body wraps and body scrubs. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna and a steam room.
The spa is open selected days. Children under 18 years old are not allowed in the spa without adult supervision.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Eurocard and Barclaycard. Cash is not accepted. Contactless check-in and contactless check-out are available.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
The property is a member of the Small Luxury Hotels of the World.
This property has received its official star rating from the French Tourism Development Agency, ATOUT France.
