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Highfield Hotel

1.5 star property

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Photo gallery for Highfield Hotel

Bar (on property)
Interior
Fridge, dishwasher, cookware/dishes/utensils
Interior
Triple Room, Shared Bathroom | Living area

Reviews

6.6 out of 10

Popular amenities

  • Free Wi-Fi
  • Parking available
  • Kitchen

Explore the area

View in a map
166 Victoria Street, Potts Point, NSW, 2011
  • Place, Hyde Park
    ‪10 min walk‬
  • Place, Royal Botanic Gardens
    ‪10 min walk‬
  • Place, Sydney Tower Eye
    ‪16 min walk‬
  • Airport, Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪13 min drive‬

Room options

View all photos for Family Room, Shared Bathroom

Family Room, Shared Bathroom

Family Room, Shared Bathroom

  • 14 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed
  • Free Wi-Fi

View all photos for Triple Ensuite Room

Triple Ensuite Room

Triple Ensuite Room

  • 16 sq m
  • Sleeps 3
  • 1 Single Bunk Bed
  • Free Wi-Fi

View all photos for Double Ensuite Room

Double Ensuite Room

Double Ensuite Room

  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Triple Room, Shared Bathroom

Triple Room, Shared Bathroom

Triple Room, Shared Bathroom

  • 11 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Single Room, Shared Bathroom

Single Room, Shared Bathroom

Single Room, Shared Bathroom

  • 10 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Double Room, Shared Bathroom

Double Room, Shared Bathroom

Double Room, Shared Bathroom

  • 10 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Double Ensuite Room

Individually decorated, individually furnished, blackout curtains

Double Ensuite Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Single Room, Shared Bathroom

Individually decorated, individually furnished, blackout curtains

Single Room, Shared Bathroom

  • Sleeps 1
  • Free Wi-Fi

View all photos for Double Room, Shared Bathroom

Individually decorated, individually furnished, blackout curtains

Double Room, Shared Bathroom

  • Sleeps 2
  • Free Wi-Fi

View all photos for Triple Room with Private Bathroom

Individually decorated, individually furnished, blackout curtains

Triple Room with Private Bathroom

  • Sleeps 3
  • Free Wi-Fi

View all photos for Double Room With Private Bathroom

Individually decorated, individually furnished, blackout curtains

Double Room With Private Bathroom

  • Sleeps 2
  • Free Wi-Fi

View all photos for Double Room with Shared Bathroom

Individually decorated, individually furnished, blackout curtains

Double Room with Shared Bathroom

  • Sleeps 2
  • Free Wi-Fi

View all photos for Family Room With Shared Bathroom

Individually decorated, individually furnished, blackout curtains

Family Room With Shared Bathroom

  • Sleeps 4
  • Free Wi-Fi

View all photos for Single Room with Shared Bathroom

Individually decorated, individually furnished, blackout curtains

Single Room with Shared Bathroom

  • Sleeps 1
  • Free Wi-Fi

View all photos for Triple Room with Shared Bathroom

Individually decorated, individually furnished, blackout curtains

Triple Room with Shared Bathroom

  • Sleeps 3
  • Free Wi-Fi

View all photos for Double Room with Private Bathroom

Individually decorated, individually furnished, blackout curtains

Double Room with Private Bathroom

  • Sleeps 2
  • Free Wi-Fi

View all photos for Double Room with Shared bathroom

Individually decorated, individually furnished, blackout curtains

Double Room with Shared bathroom

  • Sleeps 2
  • Free Wi-Fi

View all photos for Single Room with Shared Bathroom

Individually decorated, individually furnished, blackout curtains

Single Room with Shared Bathroom

  • Sleeps 1
  • Free Wi-Fi

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About this property

Highfield Hotel

This smoke-free hotel features self parking, concierge services, and express check-out. WiFi in public areas is free. Other amenities include tour/ticket assistance and a front-desk safe. Housekeeping is available on request.
Highfield Hotel offers 32 accommodations with DVD players and blackout drapes/curtains. Each accommodation is individually furnished and decorated. Televisions come with digital channels. Guests can surf the web using the complimentary wireless Internet access. Guests can make use of the shared/communal kitchen. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided on request.
During your stay at Highfield Hotel, you're just a quick walk from William Street. Enjoy features like free WiFi in public areas, plus a roundtrip airport shuttle (surcharge) and concierge services.
  • Free WiFi
  • Self parking available for a fee
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Just a 5-minute walk from El Alamein Fountain and 9 minutes by foot from Elizabeth Bay House
  • Airport shuttle service available for a fee
As a guest of Highfield Hotel, you'll find tour/ticket assistance, concierge services, and express check-out. WiFi is free in public spaces. An airport shuttle at scheduled times is available for a fee. For a fee, parking is available.

This Sydney hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (AUD 25 per night); discounts available
  • Return airport shuttle (surcharge) from 5:00 AM to 7:00 PM at scheduled times
  • Uncovered parking on site (AUD 25 per day)
  • Limited on-site self parking
  • Onsite parking includes off-street options

Family friendly

  • DVD player
  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping on request
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 1 building
  • 3 floors
  • Built in 1995
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer (on request)
  • Towels provided

Entertainment

  • 27-inch TV with digital channels
  • DVD player

Food and drink

  • Cookware, dishware, and utensils
  • Dishwasher
  • Refrigerator
  • Shared kitchen access

More

  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM

Early check-in subject to availability

Contactless check-in available

Late check-in fee: AUD 30 for check-in between 8:00 PM and 8:00 AM

Minimum check-in age: 18

Check-out

Check-out before 10 AM

Contactless check-out available

Late check-out subject to availability

Late check-out fee: AUD 20.00

Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

The property charges 2 percent for credit card payments

The front desk is open daily from 8:00 AM - 8 PM

Guests planning to arrive outside of normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and an access code; front desk staffed during limited hours

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

You will be asked to provide the property with a copy of your passport after booking

If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Access code, front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AUD 35.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: AUD 16.00 per person (one-way)
  • Airport shuttle fee per child: AUD 8.00 (one-way), (from 1 to 9 years old)
  • Uncovered self parking fee: AUD 25 per day
  • Nearby parking fee: AUD 25 per night (1640 ft away)
  • Late check-in fee: AUD 30 for check-in between 8:00 PM and 8:00 AM
  • Late check-out fee: AUD 20.00 (subject to availability)
  • Rollaway bed fee: AUD 35.0 per night
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Highfield Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 8:00 AM - 8 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their passport before arrival. Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and an access code. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Alcohol isn't served at Highfield Hotel.

Property is also known as

Highfield Hotel Potts Point

Highfield Potts Point

Highfield Hotel Hotel

Highfield Hotel Potts Point

Highfield Hotel Hotel Potts Point

Highfield Hotel Reviews

Reviews

6.6
Rating 10 - Excellent. 91 out of 485 reviews
Rating 8 - Good. 148 out of 485 reviews
Rating 6 - Okay. 122 out of 485 reviews
Rating 4 - Poor. 62 out of 485 reviews
Rating 2 - Terrible. 62 out of 485 reviews

6.8/10

Cleanliness

7.2/10

Staff & service

7.0/10

Amenities

6.0/10

Property conditions & facilities

Reviews

2/10 Terrible

John

Disliked: Cleanliness, amenities, property conditions & facilities
Awful shared men’s toilet was a cesspit
Stayed 1 night in Feb 2026

10/10 Excellent

JASON, Sydney

Stayed 2 nights in Feb 2026

8/10 Good

Bradley

Liked: Cleanliness, staff & service, amenities
staff very friendly. Old establishment but clean.
Stayed 2 nights in Feb 2026

8/10 Good

shannon

Travelled with group
Liked: Cleanliness, property conditions & facilities
Good room only downside the toilets are not in room
Stayed 1 night in Feb 2026

10/10 Excellent

Denise

Stayed 4 nights in Feb 2026

8/10 Good

Malcolm

Liked: Cleanliness, staff & service, amenities
Our welcome was friendly and our room was clean. Only 30 min walk to Circular Quay and the Opera House. Close to Kings Cross station.
Stayed 3 nights in Feb 2026

8/10 Good

Cooper

Stayed 1 night in Feb 2026

10/10 Excellent

Sigi

Liked: Cleanliness, staff & service, amenities
The staff was amazing and I loved having a full kitchen to cook in too. I love to walk and the location was perfect. Kings cross is a 1minute away if you need to catch the train and the area is filled with shops, food and so close to the Botanical gardens, museums, ferries and the main attractions! I’m returning there in a few days before I head out of Sydney to Melbourne! 5❤️
Stayed 4 nights in Feb 2026

2/10 Terrible

Matteo

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
SCAMMERS. I never leave reviews, but this property needs one to warn others. I booked a double room with en-suite bathroom. Upon arrival around 8:00 a.m, we asked to drop off our luggage while waiting to check-in and were told we could get another room immediately. The only difference, we were told, was a single bunk above the double bed. Exhausted from a flight from London and needing a shower, we agreed. The room was nothing like what I had seen on Wotif. It was small, ugly, and faced a wall. The bathroom was tiny, with no hand soap and no hooks for towels. The bedsheets and pillowcases were barely acceptable. I’ve travelled extensively, including backpacker hostels, and this was the worst I’ve seen. Noise was unbearable. You could hear everyone around you, from loud voices to music, from 10 p.m. until 6 a.m. Every time someone walked past, the bed moved and made a metallic sound. After check-out, I understood why. The room we were given, room 5, IS NOT ADVERTISED ON WOTIF. Out of 61(polished) photos, it is not shown. This is FALSE advertising!!! The room was riddled with bugs, especially in the bathroom, including a 5cm long cockroach I encountered one night. Despite calling itself a hotel, it provides NO service. The room was never serviced, towels were not replaced, and toilet paper was not replenished. We had to ask, and were given one roll. If you don’t mind bugs, noise, begging for basic supplies, and gambling on which room you’ll get, this property is for you
Stayed 4 nights in Feb 2026

2/10 Terrible

michael

Disliked: Cleanliness, amenities, property conditions & facilities
It wasn't a motel it was a tiny room in a hostel I had insurance and was not able to cancel even though it was before the 3 pm cut of any a tried furiously to cancel the next night and was denied after multiple extremely long phone calls I was moved around making it extremely difficult to try nd cancel the third night I have beeñ using wotif for years and have spent thousands of dollars I will never ever use this site or recommend to anyone ever again
That will as the lounge area to sit down it was up 6 flights if stairs I had my auntie with emphasema and was given the run around when trying to cancel even though I had insurance and applied before the cut off will never use wotif ever again
Stayed 2 nights in Feb 2026

10/10 Excellent

aisha

Stayed 2 nights in Jan 2026

2/10 Terrible

Surosh

Stayed 1 night in Dec 2025

2/10 Terrible

Nook

Stayed 1 night in Dec 2025

4/10 Poor

Alex Ivan

Stayed 1 night in Dec 2025

10/10 Excellent

Brenden

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and tidy, central location. the thing that made the stay stand out was the amazing customer service by the staff. They were the most friendly I have ever encountered and would stay again just for the way we were treated so well.
Stayed 2 nights in Dec 2025

8/10 Good

Dorothy

Liked: Cleanliness, property conditions & facilities
A little more amenities will be good such as body wash and shampoo. A bit of noise from the street otherwise is good.
Stayed 1 night in Nov 2025

8/10 Good

Ray

Room was clean. Staff friendly.
Stayed 2 nights in Nov 2025

4/10 Poor

Thomas

Stayed 1 night in Nov 2025

6/10 Okay

Joseph

Hsjsjs
Stayed 1 night in Nov 2025

8/10 Good

James

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Good stay. Clean room and easy process in a great location.
Stayed 2 nights in Nov 2025

10/10 Excellent

Pratik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good plus the place is near from famous attractions of Sydney
Stayed 2 nights in Oct 2025

8/10 Good

Dylan

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is close together with this property, which makes it really easy to find entertainment or food. :) In the summer it might be a bit of a challenge as some of the rooms don't have air conditioning or fans, but otherwise they're very cosy and Adrian will definitely look after you. :D
Stayed 1 night in Oct 2025

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service
Look, it is only a 1 star hotel and so expectations need to remember that. The pub patrons next door like to sing so ear-plugs are essential. For my purpose, a room to sleep in and no more, it was great. Clean, comfortable bed and close to food. Bathroom clean, hang everything on the high hooks, everywhere else gets wet including the door. If I need to stay in central Sydney again I'll use the Highfield again.
Stayed 3 nights in Sep 2025

8/10 Good

Julie

Liked: Cleanliness, staff & service, amenities
Clean and convenient. A bit dated though.
Stayed 2 nights in Aug 2025

8/10 Good

Caitlin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025