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UNA HOTELS One Siracusa

4.0 star property
VIP Access

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2 restaurants, breakfast, lunch, dinner served; Fusion cuisine
Pool
Property grounds
Exterior
Hot tub, Turkish bath/hammam, body treatments, hydrotherapy, facials

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

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Via Diodoro Siculo 4, Syracuse, SR, 96100
  • Place, Pista Ciclabile Siracusa
    ‪8 min walk‬
  • Place, Greek Theatre of Syracuse
    ‪6 min drive‬
  • Place, Lungomare di Ortigia
    ‪9 min drive‬
  • Airport, Catania (CTA-Fontanarossa)
    ‪56 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Camera Easy con letto matrimoniale o 2 letti singoli

Camera Easy con letto matrimoniale o 2 letti singoli

Camera Easy con letto matrimoniale o 2 letti singoli

9.6 out of 10
Exceptional
(5 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, 1 Double or 2 Single Beds

Executive Room, 1 Double or 2 Single Beds

Executive Room, 1 Double or 2 Single Beds

9.6 out of 10
Exceptional
(5 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 Double or 2 Single Beds

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Deluxe Room, 1 Double or 2 Single Beds

9.4 out of 10
Exceptional
(3 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

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About this property

UNA HOTELS One Siracusa

Art Deco hotel with 2 restaurants connected to a shopping center in Syracuse
Along with 2 restaurants, this hotel has a full-service spa and a 24-hour fitness center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite.
UNA HOTELS One Siracusa offers 44 accommodations with minibars and safes. Pillowtop beds feature Frette Italian sheets, down comforters, and premium bedding. A pillow menu is available. 26-inch plasma televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

This Syracuse hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and complimentary toiletries. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Spa Pensiero. Services include facials, body treatments, and manicures and pedicures. The spa is equipped with a hot tub and Turkish bath/hammam. A variety of treatment therapies are provided, including hydrotherapy.
Our customers tell us they enjoy the helpful staff at UNA HOTELS One Siracusa. During your stay, you'll be connected to a shopping center, and just a quick walk from Capuchin Quarry. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast offered
  • Free WiFi and wired Internet
  • Free self parking
  • Enjoy Fusion cuisine while dining at Akademia Restaurant
  • Extended parking and RV/bus/truck parking available for a fee
  • Treat yourself to manicures and pedicures, hydrotherapy, or body treatments at Spa Pensiero
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a 24-hour gym, a steam room, and a sauna
  • Within a 10-minute walk of Capuchin Quarry and Pista Ciclabile Siracusa
  • Airport and local-area shuttle service available for a fee
UNA HOTELS One Siracusa offers its guests a full-service spa, a sauna, and a 24-hour fitness center. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business center and meeting rooms. A rooftop terrace, spa services, and a library are also featured at the business-friendly UNA HOTELS One Siracusa. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this Art Deco Syracuse hotel.

Guests are served free buffet breakfast.
Akademia Restaurant - This restaurant specializes in Fusion cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Sky Roof - This rooftop bar overlooks the ocean and specializes in Fusion cuisine. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required. Open select days.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free self parking on site
  • Extended parking on site (surcharge)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Akademia Restaurant
  • Sky Roof

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Fitness classes
  • Full-service spa
  • Library
  • Pilates classes
  • Sauna
  • Steam room
  • TV in common areas
  • Yoga classes

Family friendly

  • Babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • On the waterfront
  • Rooftop terrace

Full-service spa

  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Raised toilet seat
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2007
  • Designated smoking areas
  • Renovated entire property - October 2015

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Frette Italian sheets
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 26-inch plasma TV with satellite channels

Food and drink

  • 24-hour room service
  • Cookware, dishware, and utensils
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from August 1 to August 31:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 40.0 per day.
  • Cribs (infant beds) are available for EUR 10.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • An effective city/local tax rate of 4.00 percent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 70 per vehicle (one way)
  • Crib (infant bed) fee: EUR 10.0 per day
  • Rollaway bed fee: EUR 40.0 per day
  • Facilities fee: EUR 30 per person, per day and includes use of: sauna

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - IT01706770896
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
Property Registration Number IT089017A1DFHZZTPY
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel UNA One
UNA Hotel One
UNA Hotel One Syracuse
UNA One Hotel
UNA One Syracuse
One Hotel Syracuse
Una Hotel One Sicily/Syracuse, Italy
UNA One
UNAHOTELS One Siracusa Hotel Syracuse
UNAHOTELS One Siracusa Hotel
UNAHOTELS One Siracusa Syracuse

UNA HOTELS One Siracusa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 262 out of 540 reviews
Rating 8 - Good. 197 out of 540 reviews
Rating 6 - Okay. 54 out of 540 reviews
Rating 4 - Poor. 20 out of 540 reviews
Rating 2 - Terrible. 7 out of 540 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Mike, York

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really cool modern hotel with robot butlers. Fun idea but a little scary! Another good idea was their honesty bars, saves on paying staff I assume! The spa was brilliant, well priced for all day access. The food was really tasty for breakfast and it’s on until 11am. Perfect tor lazy chilled days, they left rose petals on our bed as it was our honeymoon which was a lovely touch. It was a 35 minute walk from the centre of Syracuse and taxis are squirt expensive, there is a bus but we didn’t bother with it. Staff were friendly and helpful. Roof bar was chilled out. The private balcony only had two lounger chair and two of us stayed. I’d suggest having too to encourage more usage.
Stayed 5 nights in Sep 2025

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
“Syracuse is a magical city. This hotel is about 20 minutes from Ortiga ( the main attractions or the historic island, ) but we needed a place with parking since we were driving from Palermo to Syracuse. It’s very easy to get from the hotel to other places, and finding a parking spot is not a problem.”
Stayed 1 night in May 2025

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really nice *with a couple of minor reservations)

Lovely hotel, in great condition with really nice and helpful staff on reception. Breakfast seemed good but somethings were lost in translation - I ordered an omelette but never got it. My wife ordered an Americano but got a cold coffee. We dont have any complaints however. €20 taxi trip to Ortigia though, which is expensive - and you have to visit Ortigia.
Stayed 1 night in May 2025

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel & staff. A bit of a walk to Ortigia
Stayed 1 night in May 2025

10/10 Excellent

Andrew

Stayed 2 nights in May 2025

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, nice sized rooms, great staff that was very helpful.
Stayed 1 night in May 2025

8/10 Good

Rita

Travelled with partner
Liked: Cleanliness, staff & service
The property is nice but extremely inconvenient. Cab rides were expensive and the property is not conveniently located to anything. We were extremely disappointed by the advertised location being convenient. We like to be able to walk everywhere and this property was not that
Stayed 2 nights in Apr 2025

10/10 Excellent

Giovanna

Travelled with family
Haverting
Stayed 2 nights in Feb 2025

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Javier

Stayed 1 night in Oct 2024

10/10 Excellent

Angela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best part of this hotel is the property. The private beach, the pool and views. The breakfast that is included is excellent and the restaurant is refined. The hotel and furnishings are a bit dated but the hotel is clean and well maintained. Only thing that’s a negative is that you really can’t walk to anything. You need to drive or take a shuttle to go anywhere.
Stayed 2 nights in Oct 2024

8/10 Good

isaac

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel in Syracuse in a good location with friendly staff and plenty of parking inside premises
Stayed 1 night in Oct 2024

4/10 Poor

Kristine

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
I liked the breakfast and gym. The rooms felt dirty. We received damp towels with mildew, and worst of all, they tried charging me extra for spa services and for alcoholic beverages which I did not participate in/have. I didn’t appreciate that.
Stayed 3 nights in Sep 2024

10/10 Excellent

Ronald

Stayed 2 nights in Sep 2024

6/10 Okay

Jeff

Liked: Cleanliness
Stayed 2 nights in Sep 2024

10/10 Excellent

Edward

Stayed 2 nights in Aug 2024

2/10 Terrible

robin

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property look good on pictures. Till we arrive. It start with location between flats pretty far from anything. Then we walk in. Unbelievable. Dirty worn out old. Staff was nice then we get in room. Carpet super nasty dirty in hallways. AC was not working. Room it’s small super basic all it’s old worn out. I never slept on more uncomfortable bed ever. And I travel a lot . Because ac was not working and no fan we open window. What a mistake. With in minutes room was full of mosquitos. We wake up at 2 am and don’t go sleep it was impossible. Save your money. It’s not worth it Oh up stairs lounge it's close Worse stay from entire Sicily I was thinking go sleep in my car In one point On positive note breakfast was ok And they try to charge me for room service. What I got knife and empty plate lol literally to cut up fruit It’s bizarre place huge potential But it need lot of work
Stayed 1 night in Apr 2024

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

Great Hotel and spa. I got a 30 minute massage after a long drive and it hit the spot. The food is excellent and the robot waiter is really cool.
Stayed 1 night in Mar 2024

8/10 Good

Deborah

Stayed 10 nights in Jan 2024

10/10 Excellent

Alexander

Stayed 4 nights in Nov 2023

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel in Syracusa
Stayed 1 night in Oct 2023

10/10 Excellent

faizel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service. We were initially given a smaller room which was difficult for us to maneuver around with out luggage but the hotel was very accommodating and moved us into a bigger room the next morning. Loved the fact they remembered it was our 25th anniversary trip and welcomed us with some Prosecco! Lovely large terrace off the room but with limited views. Gorgeous rooftop terrace that is just not utilized by anyone while we were there. The hotel should promote this more and possibly run dinner and a light food menu as well on the rooftop to make it more inviting for guests to go and use. Overall a great stay!
Stayed 3 nights in Sep 2023

10/10 Excellent

Norah

Stayed 1 night in Jun 2023

10/10 Excellent

Hugh

Stayed 3 nights in Apr 2023

10/10 Excellent

Julia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff were great. Enjoyed the restaurant. Breakfast very good.
Stayed 2 nights in Oct 2022