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Ginza Grand Hotel

3.5 star property

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2 restaurants, breakfast, lunch, dinner served; Japanese cuisine
In-room safe, iron/ironing board, free WiFi, bed sheets
2 restaurants, breakfast, lunch, dinner served; Japanese cuisine
Daily cooked-to-order breakfast (JPY 2268 per person)
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Housekeeping
  • Laundry
  • Breakfast available
  • Free WiFi
  • Air conditioning
  • 24/7 front desk

Explore the area

View in a map
8-6-15 Ginza Chuo-ku, Tokyo, Tokyo-to, 104-0061
  • Tsukiji Outer Market
    ‪12 min walk‬
  • Tokyo Imperial Palace
    ‪16 min walk‬
  • Tokyo Tower
    ‪2 min drive‬
  • Tokyo (HND-Haneda)
    ‪15 min drive‬

Room options

View all photos for Single Room, Smoking

In-room safe, iron/ironing board, free WiFi, bed sheets

Single Room, Smoking

7.4 out of 10
Good
(6 reviews)
  • 14 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Single Room, Non-Smoking

In-room safe, iron/ironing board, free WiFi, bed sheets

Single Room, Non-Smoking

7.4 out of 10
Good
(13 reviews)
  • 14 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Twin Room, Non Smoking

In-room safe, iron/ironing board, free WiFi, bed sheets

Deluxe Twin Room, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Double Room, Non Smoking

In-room safe, iron/ironing board, free WiFi, bed sheets

Double Room, Non Smoking

8.6 out of 10
Excellent
(18 reviews)
  • 16 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double Room, Non Smoking

In-room safe, iron/ironing board, free WiFi, bed sheets

Superior Double Room, Non Smoking

  • 18 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Twin Room, Smoking

In-room safe, iron/ironing board, free WiFi, bed sheets

Twin Room, Smoking

  • 18 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Twin Room, Non Smoking

In-room safe, iron/ironing board, free WiFi, bed sheets

Twin Room, Non Smoking

7.0 out of 10
Good
(18 reviews)
  • 18 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Run of House for 2 Guests, Non Smoking

In-room safe, iron/ironing board, free WiFi, bed sheets

Run of House for 2 Guests, Non Smoking

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Premier Twin Room, Non Smoking

In-room safe, iron/ironing board, free WiFi, bed sheets

Premier Twin Room, Non Smoking

  • 40 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Premier Twin Room, Smoking

In-room safe, iron/ironing board, free WiFi, bed sheets

Premier Twin Room, Smoking

8.0 out of 10
Very good
(1 review)
  • 40 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Double Room, Smoking

In-room safe, iron/ironing board, free WiFi, bed sheets

Superior Double Room, Smoking

8.0 out of 10
Very good
(2 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Run of House for 1 Guest, Non Smoking

In-room safe, iron/ironing board, free WiFi, bed sheets

Run of House for 1 Guest, Non Smoking

  • 16 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room, Smoking

In-room safe, iron/ironing board, free WiFi, bed sheets

Double Room, Smoking

7.8 out of 10
Good
(9 reviews)
  • 16 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Twin Room, Non Smoking [For 3-4 guests]

In-room safe, iron/ironing board, free WiFi, bed sheets

Superior Twin Room, Non Smoking [For 3-4 guests]

9.0 out of 10
Wonderful
(7 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Beds

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About this property

Ginza Grand Hotel

Hotel with 2 restaurants, a quick walk to Ginza Six
Along with 2 restaurants, this hotel has concierge services and dry cleaning. WiFi in public areas is free. Additionally, a 24-hour front desk, a convenience store, and a front-desk safe are onsite.
Ginza Grand Hotel offers 257 air-conditioned accommodations with safes and slippers. Flat-screen televisions are featured in guestrooms.

Bathrooms include bidets, toilets with an electronic bidet, complimentary toiletries, and hair dryers. This Tokyo hotel provides complimentary wired and wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Our customers tell us they can't get enough of the helpful staff at Ginza Grand Hotel. During your stay, you're just a quick walk from Ginza Six. Enjoy features like free WiFi in public areas, plus 2 restaurants and breakfast (surcharge).
  • Free WiFi and wired Internet
  • Enjoy Japanese cuisine while dining at GINZA RABU
  • Cooked-to-order breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Guests have great things to say about the helpful staff and the location
  • Within a 15-minute walk of Ginza Six and Tsukiji Outer Market
There are 2 restaurants on site, along with a grocery/convenience store. Public spaces have free WiFi and wired Internet. Ginza Grand Hotel also features multilingual staff, concierge services, and dry cleaning/laundry services.
For a fee, guests can enjoy cooked-to-order breakfast daily from 7 AM to 10 AM.
GINZA RABU - This restaurant specializes in Japanese cuisine and serves breakfast, lunch, and dinner.
GINZA UDON URARA - This restaurant specializes in Japanese cuisine and serves breakfast, lunch, and dinner. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking

Food and drink

  • Daily cooked-to-order breakfast available 7 AM to 10 AM for a fee: JPY 2,268 per person
  • 2 restaurants

Restaurants on site

  • GINZA RABU
  • GINZA UDON URARA

Things to do

  • Shopping

Family friendly

  • Grocery/convenience store
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift

More

  • 1 building
  • 11 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Meals are not included in the room rate for children ages 5 years and under whose stay is included

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free, per registered adult, when using existing bedding.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately JPY 2268 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 5 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

com's Ginza hotel
com's hotel Ginza
hotel com's Ginza
Ginza Grand Hotel
Ginza Grand
Coms Ginza Hotel
Ginza Grand Hotel Tokyo, Japan
Ginza Grand Hotel Hotel
Ginza Grand Hotel Tokyo
Ginza Grand Hotel Hotel Tokyo

Ginza Grand Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 312 out of 1000 reviews
Rating 8 - Good. 379 out of 1000 reviews
Rating 6 - Okay. 205 out of 1000 reviews
Rating 4 - Poor. 66 out of 1000 reviews
Rating 2 - Terrible. 38 out of 1000 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

ALBERTO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I loved the restaurant and the room
Stayed 2 nights in May 2025

10/10 Excellent

Hiroshi

Stayed 5 nights in May 2025

8/10 Good

Jason

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was a bit of an older hotel than most we stayed in on our trip.
Stayed 1 night in May 2025

6/10 Okay

Mitchell

Stayed 6 nights in May 2025

2/10 Terrible

Changrun

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and daughter order one meal in the restaurant at the basement of property. them were charged two room fee. had a meal this property and charged room fee. totally unreasonable, Never go back.
Stayed 5 nights in May 2025

8/10 Good

Kazue

Stayed 1 night in May 2025

8/10 Good

marybel

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lounge has a vending machine that gives free hot and cold drinks. There is a microwave located in the lounge as well. Unfortunately, you aren't able to eat your food there and will need to bring it back to your room, which is fine. However, the room we stayed in was pretty small and did not have enough space for our luggages. There is enough walking space to manouver around the room, but the luggages we carry for two people did not have the space for it. The room was clean including the bathroom. There is also a kettle for making hot water for soup, or coffee or tea. During our downtime in the room, we would like to watch a little television such as watching the news. There was no english version which can be a little frustrating. There is a couple of stores next door for your convenience. Also, restaurants across the street and the surrounding area that is easy to walk to. It is also about 5-7 minutes away from the train station which is also a convenience.
Stayed 3 nights in Apr 2025

8/10 Good

Carey

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet area and convenient for food and transportation
Stayed 9 nights in Apr 2025

8/10 Good

Min Chul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay. The room was tiny, but that is probably the case for all hotels in Tokyo. Location was good, a short walk to train stations and thus to Tsukiji market, Tokyo tower, and other central areas. Not a lot of good food around, but wonder a few stations using the subway to shibuya or other areas and you won't have a problem.
Stayed 2 nights in Apr 2025

6/10 Okay

Wan Hei

Liked: Cleanliness
Small room. But location is good
Stayed 2 nights in Apr 2025

10/10 Excellent

Carlo

Stayed 3 nights in Apr 2025

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cozy and comfortable, very close to train stations and shopping areas
Stayed 1 night in Apr 2025

8/10 Good

rahul

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very small rooms but was expected in Tokyo. Great location in Ginza!
Stayed 4 nights in Apr 2025

4/10 Poor

RICARDO

Travelled with family
Disliked: Amenities, property conditions & facilities
Está ubicado en una zona donde hay muchos bares no gratos. El edificio está viejo y falta mantenimiento. Las camas bien y limpias. El baño antiguo. La alfombra manchada (como sucia). No hay vista a ningún lado Bien ubicado porque está la estación de shimbashi a 1 cuadra
Stayed 1 night in Apr 2025

8/10 Good

Ronald D

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

justin

Liked: Staff & service, property conditions & facilities
Value for money
Stayed 2 nights in Apr 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities
Very good location at affordable price. Staff are friendly and breakfast is good. Will stay again if come to Ginza.
Stayed 1 night in Apr 2025

10/10 Excellent

Lazaro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Hien, West Covina

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is friendly and helpful. The room is clean.
Stayed 3 nights in Apr 2025

10/10 Excellent

Ahmad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great option if you just want to use the hotel as a (bedroom bathroom); there is no view or anything extraordinary. I’ve stayed at this hotel before, and I’ll definitely be staying here again if I’m back in Tokyo.
Stayed 4 nights in Apr 2025

8/10 Good

Hamilton

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
.
Stayed 1 night in Apr 2025

6/10 Okay

Kandice

Travelled with family and small children
Liked: Staff & service, amenities
Small and room decor is outdated. Staff very helpful and tried their best to ensure the my needs was taken care of.
Stayed 2 nights in Apr 2025

8/10 Good

Hung

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service, nice staff
Stayed 2 nights in Apr 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Simple stay with a convenient location

The rooms are small, bathroom and rugs are dated. A decent and convenient stay between Shimbashi and Ginza stations. It’s a great value if a 3 Star accommodation is all you’d need.
Stayed 6 nights in Mar 2025

8/10 Good

Amber

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location- everything is super convenient and close to central subway lines
Stayed 5 nights in Mar 2025