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21 Apr 2023 by 銀座グランドホテル 営業課 埜口泰斗
Vielen Dank, dass Sie sich für das Ginza Grand Hotel entschieden haben.Wir möchten uns auch noch einmal für Ihr freundliches Lob bedanken.Wir möchten uns jedoch für die vielen Unannehmlichkeiten entschuldigen, die durch die Reinigung während Ihres Aufenthaltes verursacht wurden.Wir werden diese Angelegenheit mit dem Reinigungsleiter und Ihren Vorgesetzten besprechen und daran arbeiten, die Situation in Zukunft zu verbessern, auch durch Gespräche.Wir werden uns weiterhin bemühen, das Hotel zu verschönern, damit unsere Gäste einen angenehmen Aufenthalt verbringen können, und wir freuen uns darauf, Sie wieder im Ginza Grand Hotel begrüßen zu dürfen, wenn Sie in der Gegend sind.Wir freuen uns darauf, Sie wieder in unserem Hotel begrüßen zu dürfen.
There are 2 restaurants on site, along with a nearby corner/local shop. Public spaces have free WiFi and wired Internet. Ginza Grand Hotel also features multilingual staff, concierge services, and dry cleaning/laundry services.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi , Free wired internet
Ginza Grand Hotel offers 257 air-conditioned accommodations with a safe and complimentary slippers. Flat-screen televisions are featured in guestrooms. Bathrooms include bidets, toilets with an electronic bidet, complimentary toiletries and hairdryers. This Tokyo hotel provides complimentary wired and wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
For a fee, guests can enjoy a cooked-to-order breakfast daily.
GINZA RABU – This restaurant specialises in Japanese cuisine and serves breakfast, lunch and dinner.
GINZA UDON URARA – This restaurant specialises in Japanese cuisine and serves breakfast, lunch and dinner. Open daily.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Meals are not included in the room rate for children ages 5 years and under whose stay is included
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and Barclaycard. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
