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HOTEL SUI KANDA byABEST

Property class: 3.5

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Photo gallery for HOTEL SUI KANDA byABEST

Hallway
Exterior
Interior
Restaurant
Down duvets, in-room safe, blackout curtains, iron/ironing board

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Laundry room
  • Housekeeping

Explore the area

View in a map
1-9-15 Kajicho, Chiyoda-ku, Tokyo, Tokyo, 101-0044
  • Place, Nihonbashi Mitsui Hall
    ‪6 min walk‬
  • Place, Akihabara Electric Town
    ‪9 min walk‬
  • Place, Imperial Palace East Gardens
    ‪16 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪30 min drive‬

Room options

View all photos for Standard Twin Room, Non Smoking

Down duvets, in-room safe, blackout curtains, iron/ironing board

Standard Twin Room, Non Smoking

8.8 out of 10
Excellent
(15 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Double Room, 1 Double Bed, Non Smoking

Down duvets, in-room safe, blackout curtains, iron/ironing board

Standard Double Room, 1 Double Bed, Non Smoking

8.2 out of 10
Very good
(33 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room, Non Smoking

Down duvets, in-room safe, blackout curtains, iron/ironing board

Deluxe Double Room, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Twin Room, Non Smoking

Deluxe Twin Room, Non Smoking

Deluxe Twin Room, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Run of the House, Non Smoking

Down duvets, in-room safe, blackout curtains, iron/ironing board

Run of the House, Non Smoking

  • 12 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Twin Room, Non Smoking

Superior Twin Room, Non Smoking

Superior Twin Room, Non Smoking

  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Single Room, Non Smoking

Down duvets, in-room safe, blackout curtains, iron/ironing board

Standard Single Room, Non Smoking

9.4 out of 10
Exceptional
(6 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Single Room, Non Smoking

Down duvets, in-room safe, blackout curtains, iron/ironing board

Standard Single Room, Non Smoking

  • Sleeps 1
  • 1 Single Bed

View all photos for Deluxe Double Room, Non Smoking

Deluxe Double Room, Non Smoking

Deluxe Double Room, Non Smoking

  • Sleeps 5
  • 2 Large Single Beds and 1 King Bed

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About this property

HOTEL SUI KANDA byABEST

Along with a restaurant, this smoke-free hotel has a snack bar/deli and coffee/tea in a common area. WiFi in public areas is free. Additionally, a microwave in a common area, laundry facilities, and a front-desk safe are onsite. Change of towels is available on request.
HOTEL SUI KANDA byABEST offers 131 accommodations with safes and slippers. Beds feature down comforters. 32-inch flat-screen televisions come with digital channels.

Bathrooms include shower/tub combinations, toilets with an electronic bidet, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Irons/ironing boards and change of towels can be requested. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at HOTEL SUI KANDA byABEST. During your stay, you'll be within walking distance of Ueno Park. You'll find features like free WiFi in public areas, plus a restaurant and a snack bar/deli.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Japanese breakfast served daily for a fee
  • Amenities include a front-desk safe, laundry facilities, and a multilingual staff
  • Guests have great things to say about the helpful staff and the overall condition of the property
  • Just a 3-minute drive from Tokyo Imperial Palace and a few minutes from Ueno Park
There's a restaurant on site, as well as a snack bar/deli. Public spaces have free WiFi. HOTEL SUI KANDA byABEST also features multilingual staff, coffee/tea in a common area, and laundry facilities.

This 3.5-star Tokyo hotel is smoke free.

For a fee, guests can enjoy Japanese breakfast daily from 6:30 AM to 9:00 AM.
HOTEL SUI KANDA byABEST has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limited on-site parking
  • Onsite parking includes off-street options

Food and drink

  • Daily Japanese breakfast available 6:30 AM to 9:00 AM for a fee: JPY 1,300 to 1,500 for adults and JPY 1,300 to 1,500 for children
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Billiards/pool table

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 13 floors
  • Built in 2018
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Electrical adapters
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: JPY 2000

Special check-in instructions

The property charges 5 percent for credit card payments
The front desk is open daily from 6:00 AM - midnight
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for Japanese breakfast: approximately JPY 1300 to 1500 for adults, and JPY 1300 to 1500 for children
  • Late check-out fee: JPY 2000 (subject to availability)
  • Credit card charges are subject to a surcharge of 5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 6:00 AM - midnight.
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

ICI HOTEL Kanda RELIEF
ICI Kanda RELIEF
ICI HOTEL Kanda By RELIEF Tokyo
ICI HOTEL Kanda by RELIEF
HOTEL SUI KANDA byABEST Hotel
HOTEL SUI KANDA byABEST Tokyo
HOTEL SUI KANDA byABEST Hotel Tokyo

HOTEL SUI KANDA byABEST Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 531 out of 1003 reviews
Rating 8 - Good. 332 out of 1003 reviews
Rating 6 - Okay. 94 out of 1003 reviews
Rating 4 - Poor. 36 out of 1003 reviews
Rating 2 - Terrible. 10 out of 1003 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Gabriel

Stayed 1 night in Jan 2026

10/10 Excellent

Lu

Stayed 1 night in Dec 2025

10/10 Excellent

Dylan

Stayed 4 nights in Dec 2025

10/10 Excellent

Sarah

Stayed 2 nights in Nov 2025

10/10 Excellent

Sabine

Liked: Cleanliness, amenities, property conditions & facilities
Clean and comfortable room. Amazinf staff, good amenities, good location.
Stayed 1 night in Dec 2025

10/10 Excellent

stephen

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff are friendly, some really nice free amenities that other hotels don't offer, the best part aside from the rooms being on the larger side for Japan is the rails all around the room for hanging clothes in lieu of closet space and make it less cluttering. The room also has freshening spray for clothes. The staff go out of their way to see you out the door each time
Stayed 3 nights in Dec 2025

10/10 Excellent

Kassandra

Stayed 3 nights in Nov 2025

10/10 Excellent

Tyrone

Liked: Cleanliness, staff & service, amenities
Room was very clean. A great hotel to stay at. Located within walking distance of the Tokyo Metro (~7 minutes). Great price!
Stayed 3 nights in Nov 2025

10/10 Excellent

Joel, Brooklyn

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great hospitality and a wonderful location.
Stayed 7 nights in Nov 2025

4/10 Poor

Stephanie

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Our room was dirty and badly maintained. The white curtain had brown stains on it and a vent in the ceiling had black dust. The stool in the room was wobbly, hangers missing from the wall or broken and a foldable table was broken as well. The only good thing was the location.
Stayed 6 nights in Nov 2025

10/10 Excellent

Mahdi

Liked: Cleanliness, property conditions & facilities
Had a great stay at this hotel, the staff especially Rea were very welcoming and provided great hospitality. The room and amenites were solid too.
Stayed 6 nights in Nov 2025

10/10 Excellent

Emi

Liked: Cleanliness, staff & service, amenities
Customer service was good. Very convenient location. I totally recommended.
Stayed 4 nights in Nov 2025

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities
Great location close to Kanda Station. Clean rooms, comfortable beds, friendly staff.
Stayed 4 nights in Oct 2025

10/10 Excellent

Catherine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are small but the single beds are spacious. Everything was clean and tidy. Good shower and facilities available in room. Staff are friendly and welcoming. The communal area is small and basic but we managed to find seats easily. We appreciated the happy hour and complementary takoyaki. The hotel is about 5 minutes walk from Kanda station and Yamamoto line. The area felt safe and clean and there’s a 7/11 around the corner. I would stay again and would recommend if looking for a comfortable budget place to stay in Tokyo.
Stayed 1 night in Nov 2025

10/10 Excellent

Glenda

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was small but it served it's purpose. Staff was super friendly and very helpful. The beds were hard just the way I like them. I used their shower gel which smelled amazing. I would definitely stay there again
Stayed 1 night in Nov 2025

10/10 Excellent

Melinda

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I loved this hotel. They provided fresh coffee and tea complimentary. The staff is beyond friendly and helpful. Comfy bed, clean restroom.
Stayed 2 nights in Oct 2025

10/10 Excellent

Eric

Stayed 5 nights in Oct 2025

10/10 Excellent

Aivory

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

evie

Liked: Cleanliness, amenities, property conditions & facilities
Great stay, super nice staff and clean room
Stayed 13 nights in Oct 2025

10/10 Excellent

Randi

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place to stay, clise to train station, happy hour, and more. Staff very friendly and helpful
Stayed 4 nights in Oct 2025

8/10 Good

Johny

Liked: Cleanliness, staff & service
Stayed 5 nights in Oct 2025

8/10 Good

David Ho Man

Liked: Staff & service
Staff were friendly and allowed early luggage drop offs if you’re showing up before check-in as well as holding onto it after check-out. Hotel located minutes away from the station. Cleanliness is just below average. The walls in the room I stayed in had some stains which could’ve been wiped off but they never seemed to bother. The overall room is just average in comfort. Bed is a double size, but offers just 1 pillow. Mattress is so soft and thin, you can literally feel the bed frame. The lack of storage…with just 1 folding table that’s even smaller than an Ikea Lack table, a small storage space that would only fit a carry on but wouldn’t fit a check-in luggage. Makeshift hooks on the previously mentioned stained walls. The overall room is big, but has such a bad use of space it’s not comfortable to navigate.
Stayed 7 nights in Oct 2025

10/10 Excellent

Sarah Anne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel was in a nice and convenient area! The station was only about a 6 minute walk away. And the nearby stations are easy to navigate and have the main lines running through. The service was great and I greatly appreciate them finding my headphones I left behind and holding onto them for me until I could pick it up!
Stayed 2 nights in Oct 2025

8/10 Good

Supardin Bin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at Sui Kanda on our second leg in Tokyo because it’s closer to Tokyo Station so it’s a lot easier to reach the airport. The hotel provides everything you need. It serves free alcohol at certain times as well as snacks. The staff is the friendliest especially Rea! Thank you so much for everything! I wholeheartedly recommend this hotel for anyone!
Stayed 3 nights in Oct 2025

8/10 Good

Maya

Liked: Staff & service, property conditions & facilities
היה אחלה, החדר ממש ממש פיצי, ברמה שפתחנו את המזוודות רק בחוץ. העובדים מקסימים
Stayed 5 nights in Oct 2025