Hotel New Otani Tokyo Garden Tower

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Photo gallery for Hotel New Otani Tokyo Garden Tower

Restaurant
A swimming pool with lounge chairs and umbrellas, surrounded by tall buildings.
A table with breakfast items including croissants, a salad, and a plate with eggs and potatoes, set against a scenic waterfall view.
A lush garden with a waterfall, surrounded by dense greenery and a modern building.
Dining

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking included
  • Air-conditioning

Explore the area

View in a map
4-1 Kioi-cho Chiyoda-ku, Hotel New Otani Tokyo Garden Tower, Tokyo, Tokyo-to, 102-8578
  • Place, Hotel New Otani Tokyo
    ‪1 min walk‬
  • Place, Tokyo Imperial Palace
    ‪2 min drive‬
  • Place, Shinjuku Gyoen National Garden
    ‪6 min drive‬
  • Airport, Tokyo (HND-Haneda)
    ‪39 min drive‬

Room options

Garden Tower Standard Twin 2 Rooms (Connecting Rooms), Non Smoking

9.0 out of 10
Wonderful
(7 reviews)
  • 1 bedroom
  • Sleeps 8
  • 4 Single Beds
  • Free wired internet

Garden Tower Deluxe Room, Non Smoking

8.8 out of 10
Excellent
(13 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds
  • Free wired internet

Garden Tower Junior Suite, Non-Smoking (Free Breakfast For Kids Sharing a bed)

  • Garden view
  • 75 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds
  • Free wired internet

Garden Tower Deluxe Triple Room, Non Smoking

9.6 out of 10
Exceptional
(27 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Large Single Beds and 1 Single Murphy Bed
  • Free wired internet

Garden Tower Standard Twin Room, Non Smoking

8.8 out of 10
Excellent
(26 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free wired internet

Garden Tower Standard Double Room, Non Smoking

9.2 out of 10
Wonderful
(36 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free wired internet

Garden Tower Standard Triple Room, Non Smoking

9.8 out of 10
Exceptional
(14 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Single Beds and 1 Single Murphy Bed
  • Free wired internet

Garden Tower Standard Twin Room, Smoking

9.6 out of 10
Exceptional
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free wired internet

Garden Tower Standard Twin Room, Non Smoking, Early check-in from 9:00, check-out 12:00

  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free wired internet

Garden Tower Standard Double Room, Non Smoking, Early check-in from 9:00, check-out 12:00

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free wired internet

Garden Tower Standard Double, Garden View, Non Smoking

9.2 out of 10
Wonderful
(15 reviews)
  • Garden view
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

Garden Tower Suite For 3people, NonSmoking, Breakfast Included(Free Breakfast For Kids Sharing a bed

  • 1 bedroom
  • Sleeps 5
  • 3 Single Beds
  • Free wired internet

Garden Tower Suite For 4people, NonSmoking, Breakfast Included(Free Breakfast For Kids Sharing a bed

  • 1 bedroom
  • Sleeps 6
  • 4 Single Beds
  • Free wired internet

Garden Tower Standard Twin, Garden View, Non Smoking

9.4 out of 10
Exceptional
(6 reviews)
  • Garden view
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free wired internet

Similar properties

About this property

Hotel New Otani Tokyo Garden Tower

20 restaurants, 4 bars/lounges, and a coffee shop/cafe are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, spa services, a seasonal outdoor pool, and a business center are onsite.
Hotel New Otani Tokyo Garden Tower offers 836 accommodations with minibars and safes. Beds feature down comforters. Premium digital television is provided. Bathrooms include shower/tub combinations, slippers, toilets with an electronic bidet, and complimentary toiletries.

This Tokyo hotel provides complimentary wired Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.

Guests under 18 years old are not allowed in the swimming pool or hot tub.

Guests can pamper themselves by indulging in the onsite spa services. Services include facials and body treatments.
Our customers tell us they can't get enough of Hotel New Otani Tokyo Garden Tower's great location. During your stay, you're just a quick walk from Hotel New Otani Tokyo. Enjoy features like free WiFi in public areas and free self parking, plus 20 restaurants.
  • Free WiFi and wired Internet in some public areas
  • Free self parking
  • Drinking and dining options include 20 restaurants, a coffee shop, and 4 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Guests have great things to say about the clean accommodations and the proximity to shopping
  • Steps from Hotel New Otani Tokyo and a 1-minute drive from Tokyo Imperial Palace
There are 20 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. You can unwind with a drink at one of the 4 bars/lounges. Business amenities include a business center and a meeting room.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. A seasonal outdoor pool, spa services, and gift shops/newsstands are also featured at the luxury Hotel New Otani Tokyo Garden Tower. Free self parking is available.

Smoking is allowed in designated areas at this 4.5-star Tokyo hotel.

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 10 AM.
Hotel New Otani Tokyo Garden Tower has 20 restaurants on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: JPY 4,025 to 9,775 for adults and JPY 4,025 to 5,750 for children
  • 20 restaurants
  • 4 bars/lounges
  • A coffee shop/cafe

Things to do

  • Seasonal outdoor pool
  • Shopping

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Garden

Spa

  • Facials

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (104 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 30-inch TV with premium digital channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from February 7 2027 to February 7 2027 (dates subject to change).
The following facilities or services will be unavailable from August 3 2026 to August 5 2026 (dates subject to change):
  • Spa/Beauty services

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free, per registered adult, when using existing bedding.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 4025 to 9775 for adults, and JPY 4025 to 5750 for children
  • Facilities fee: JPY 6600 per person, per day and includes use of: sauna; spa; swimming pool

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Children age 3 and younger must share existing bedding with an adult. Extra beds are not available for children.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open July 10 and close September 23.
  • One child 3 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel New Otani Tokyo Garden Tower
Hotel New Otani Garden Tower
New Otani Tokyo Garden Tower
New Otani Garden Tower
Hotel New Otani Tokyo Garden Tower Japan
New Otani Tokyo Tower Tokyo
Hotel New Otani Tokyo Garden Tower Hotel
Hotel New Otani Tokyo Garden Tower Tokyo
Hotel New Otani Tokyo Garden Tower Hotel Tokyo

Hotel New Otani Tokyo Garden Tower Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1125 out of 1476 reviews
Rating 8 - Good. 239 out of 1476 reviews
Rating 6 - Okay. 66 out of 1476 reviews
Rating 4 - Poor. 27 out of 1476 reviews
Rating 2 - Terrible. 19 out of 1476 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Akshay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay. Clean, spacious rooms and excellent staff.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Awesome location, excellent staff, perfect place to stay while exploring Tokyo.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Claudia Jennifer

Liked: Cleanliness, staff & service
Excellent, beautiful hotel
Stayed 12 nights in Feb 2026
Verified

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay. The staff were very helpful during our entire stay. We really enjoyed the garden, this is a must see.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Lauren Culzean

Liked: Cleanliness, amenities, property conditions & facilities
Great breakfast, spacious rooms, loved having a connecting room for a family stay
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Christos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, polite staff and very good location
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Kelly

Liked: Cleanliness
The room was always immaculate and the staff friendly and accommodating.
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and the staff was extremely helpful
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding in every way! Staff, room service, linens, room amenities. We loved our stay here
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

deanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property with beautiful gardens, shops, and restaurants. It is centrally located allowing you to get around Tokyo via whatever mode of transportation you choose. Cant wait to come back!
Japanese breakfast
View from our room
Gardens
Cherry blossoms on the streets around the hotel
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Great room and staff
Day view
Night view
1 king room
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

EDUARDO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was excellent. The room was spacious and clean. The view of the garden during breakfast was stunning.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Stanley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful gardens and centrally located in Tokyo. Rooms comfortable and everything working well in spite of the age of the facility. Remember staying there years ago when the hotel was new. Enjoyed my stay and various restaurants located in the complex.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was lovely!
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New Otani is everything in a luxury hotel (without the luxury price) you would hope for. Amazing staff and facilities.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Ananta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious room, high quality modern amenities and fixtures, very comfortable bed. Loved the Japanese garden, and the view of the Palace gardens and city from our room.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Nanette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel exceeded our expectations! So many amenities and beautiful garden. The staff was very efficient and friendly. The variety of restaurants and cafes was super convenient. We did use the bus shuttle to the airport which was easy!
View from our room
Gardens were lovely and peaceful
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A traditional high class hotel. Old world excellence.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

yongkwan

Liked: Cleanliness, amenities, property conditions & facilities
Very good stay and nice room. BF is great.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Viktor

Great staff and nice breakfast.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Location convenient to train stations. Check in staff were excellent. Well appointed rooms, very clean, bed very comfortable. House keeping do an amazing job- thank you. Beautiful gardens , restaurants were great, very friendly, polite staff. Would definitely stay there again. Thank you.
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

Aleksandr

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Special thanks for night’s pajamas!!!
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best view
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely helpful. I love sitting in the Garden Terrace restaurant for cocktails and the view.
Stayed 1 night in Mar 2026
Verified

4/10 Poor

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is quite good and very well located. The front desk staff are extremely friendly and helpful. What could be improved is having more English-speaking staff at the front desk.
Stayed 4 nights in Mar 2026