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Hotel Sunroute Plaza Shinjuku

3.5 star property

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Photo gallery for Hotel Sunroute Plaza Shinjuku

Lobby
Property entrance
Lobby lounge
Premium bedding, down duvets, desk, blackout curtains
Bar (on property)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Parking available
  • Bar
  • Housekeeping

Explore the area

Map
2-3-1 Yoyogi, Shibuya, Tokyo, Tokyo-to, 151-0053
  • Tokyo Metropolitan Government Building
    ‪7 min walk‬
  • Shinjuku Gyoen National Garden
    ‪9 min walk‬
  • Meiji Jingu Shrine
    ‪3 min drive‬
  • Tokyo (HND-Haneda)
    ‪19 min drive‬

Room options

View all photos for Standard Twin Room, Non Smoking

Standard Twin Room, Non Smoking

Standard Twin Room, Non Smoking

9.0 out of 10
Wonderful
(51 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Standard Double Room, Non Smoking

Standard Double Room, Non Smoking

Standard Double Room, Non Smoking

7.8 out of 10
Good
(36 reviews)
  • 19 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Triple Room, Non Smoking

Standard Triple Room, Non Smoking

Standard Triple Room, Non Smoking

8.0 out of 10
Very good
(6 reviews)
  • 26 sq m
  • Sleeps 5
  • 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for [Pure Wellness Room] Deluxe Twin

[Pure Wellness Room] Deluxe Twin

[Pure Wellness Room] Deluxe Twin

  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Standard Single Room, Non Smoking

Premium bedding, down duvets, desk, blackout curtains

Standard Single Room, Non Smoking

8.4 out of 10
Very good
(38 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Economy Double Room, Non Smoking

Premium bedding, down duvets, desk, blackout curtains

Economy Double Room, Non Smoking

8.6 out of 10
Excellent
(160 reviews)
  • 16 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for [Pure Wellness Room] Deluxe Triple

[Pure Wellness Room] Deluxe Triple

[Pure Wellness Room] Deluxe Triple

  • Sleeps 5
  • 2 Large Twin Beds and 1 Twin Sofa Bed

Similar properties

Lobby

Hotel Gracery Shinjuku

  • Free WiFi
  • Air conditioning
  • Parking available
  • Bar
4.5 out of 5, Wonderful, (3703)
The price is €136
for 1 room
19 Aug - 20 Aug
Hotel Gracery Shinjuku

About this property

Hotel Sunroute Plaza Shinjuku

Hotel with 2 restaurants, a short walk to Tokyo Metropolitan Government Building
2 restaurants, a full-service spa, and a bar/lounge are available at this hotel. WiFi in public areas is free. Other amenities include self parking, a microwave in a common area, and conference space.
Hotel Sunroute Plaza Shinjuku offers 624 accommodations with slippers and hair dryers. Beds feature down comforters and premium bedding. A pillow menu is available. 26-inch flat-screen televisions come with cable channels and Netflix. Bathrooms include shower/tub combinations with deep soaking bathtubs and toilets with an electronic bidet.

This Tokyo hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Hotel Sunroute Plaza Shinjuku's great location gets high marks from our customers. During your stay, you're just a quick walk from Tokyo Metropolitan Government Building. You'll find features like free WiFi in public areas, plus 2 restaurants and a full-service spa.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Enjoy a bite to eat at one of the 2 restaurants
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Treat yourself to aromatherapy at the spa
  • Amenities include a front-desk safe, meeting rooms, and conference space
  • Guests have great things to say about the location and the value of their stay
  • 9 minutes by foot from Tokyo Metropolitan Government Building and a 5-minute drive from Shibuya Crossing
Hotel Sunroute Plaza Shinjuku offers its guests a full-service spa. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 2799 square feet (260 square meters) and includes conference space. A vending machine, multilingual staff, and laundry facilities are also featured at Hotel Sunroute Plaza Shinjuku. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Tokyo hotel.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10 AM.
Vilazza - This restaurant serves breakfast and lunch.
Kukon - This bar serves dinner only. Open daily.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (JPY 1,500 per day; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: JPY 2,750 per person
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Kukon
  • Vilazza

Things to do

  • Full-service spa

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2,799 square feet of conference space
  • Meeting rooms

Full-service spa

  • Aromatherapy
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 1 building
  • 14 floors
  • Built in 2007
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 26-inch flat-screen TV with cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Electric kettle
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
The name on the booking must match the name on the passport.
Meals are not included in the room rate for children ages 6 and younger whose stay is included

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 2750 per person
  • Self parking fee: JPY 1500 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 6 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Sunroute
Hotel Sunroute Plaza
Hotel Sunroute Plaza Shinjuku
Hotel Sunroute Shinjuku Plaza
Shinjuku Plaza Hotel
Shinjuku Plaza Sunroute
Sunroute
Sunroute Hotel
Sunroute Plaza
Sunroute Plaza Shinjuku
Hotel Sunroute Plaza Shinjuku Shibuya, Tokyo
Sunroute Plaza Shinjuku Hotel
Sunroute Plaza Shinjuku Shibuya
Hotel Sunroute Plaza Shinjuku Tokyo
Sunroute Plaza Shinjuku Tokyo
Sunroute Plaza Shinjuku Hotel
Sunroute Plaza Shinjuku Tokyo
Hotel Sunroute Plaza Shinjuku Hotel
Hotel Sunroute Plaza Shinjuku Tokyo
Hotel Sunroute Plaza Shinjuku Hotel Tokyo

Hotel Sunroute Plaza Shinjuku Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1163 out of 1922 reviews
Rating 8 - Good. 579 out of 1922 reviews
Rating 6 - Okay. 124 out of 1922 reviews
Rating 4 - Poor. 29 out of 1922 reviews
Rating 2 - Terrible. 27 out of 1922 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Guillermo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2025

8/10 Good

Jenna, Narellan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel close to shinjuku station
Stayed 7 nights in Apr 2025

10/10 Excellent

Santhosh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at Hotel Sunroute Plaza for Tokyo Marathon 2025. Its very close to the Shinjuku station. Also it's just only a mile n half to the Tokyo Marathon start so that i dont 've to worry abt scrambling to get to the start line on race morning. Since it's in the middle of Shinjuku, it's very convenient to find an eating place or shopping. The room was clean and they will also clean the room every 2 days - no matter if you choose or not! The staff were very cordial and the breakfast buffet is excellent. If i go back again, i'll definitely gonna stay at the same place!
Stayed 5 nights in Feb 2025

10/10 Excellent

Daniel Hugo, Kailua kona

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location good staff
Stayed 5 nights in Apr 2025

8/10 Good

peter

Liked: Cleanliness, property conditions & facilities
Arrived early, had to wait for room which is fair enough but was not told about hotel facilities and procedures, especially having to collect tea, coffee and other things from the lobby, the bartender was not the best, and a bit unfriendly
Stayed 3 nights in May 2025

10/10 Excellent

AHSLY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Felicia

Stayed 4 nights in Apr 2025

10/10 Excellent

Reinaldo

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel to stay, safe, convenient for transportation. Staff and service excellent
Stayed 3 nights in Apr 2025

10/10 Excellent

Harkirandeep

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was great. Everyone was friendly and helpful.
Stayed 6 nights in Apr 2025

10/10 Excellent

jacky

Liked: Property conditions & facilities
Stayed 6 nights in Apr 2025

10/10 Excellent

Mei yin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very nice and helpful. Excellent location. Will definitely go back again
Stayed 4 nights in Apr 2025

10/10 Excellent

Margaret

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
airport limousine is outside the hotel and you can purchase the ticket from the hotel. Very convenient to subway station or JR. There is a lot of restaurants around and shopping too.
Stayed 2 nights in Apr 2025

6/10 Okay

Nancy

Travelled with partner
Disliked: Property conditions & facilities
i booked this hotel after watching a Youtube. overall the hotel is very close to Sinjiku train station. but the quality of the hotel was not as i expected. they use machine to check in and out. I don't know if that's good or bad since you still has to figure out how to use the machine. but it's not too bad since there is staff there to help you. in the room they don't provide most of the stuff...such as comb, shower cap....but they have a big stationary in the lobby for you to pick them up yourself. The buffet breakfast was not included which cost $18/person. other than that i don't think anything is specially highlight for this hotel. The lobby seems small and always occupied by a group of travelers.
Stayed 3 nights in Apr 2025

8/10 Good

Varun

Liked: Cleanliness, staff & service, property conditions & facilities
The location for this property is excellent and everything else is very good. My room was a little basic and on the small side, but I didn't spend a lot of time there so the location more than made up for it.
Stayed 7 nights in Apr 2025

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Have returned a few times, amazing location and great value for money.
Stayed 6 nights in Apr 2025

10/10 Excellent

Sherri

Liked: Staff & service, property conditions & facilities
Stayed here in November. Came back in April. Love it for so many reasons. Great service.
Stayed 4 nights in Apr 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Lazarus, Daly City

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love everything they even had free umbrellas when it was raining. Very thoughtful people
Stayed 3 nights in Apr 2025

8/10 Good

Mandy

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and friendly staff. The room is small, but it is very clean
Stayed 2 nights in Apr 2025

6/10 Okay

Nereyda

Travelled with family
Liked: Staff & service, amenities
Stayed 3 nights in Apr 2025

10/10 Excellent

Sommer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel Close to Shinjuku station Close to restaurant ls and shops Limousine bus to airport pick up / drop off Definitely recommend
Stayed 2 nights in Apr 2025

10/10 Excellent

Michele, Kirkland

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to the main hub in Shinjuku, which has shopping and food options. The hotel was clean with lots of amenities. Rooms are on the smaller size, which makes things tricky with lots of luggage.
Stayed 1 night in Mar 2025

8/10 Good

Cynthia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 6 nights at Sunroute plaza. Overall great experience. Conveniently located to station and walking distance to main city area. Hotel is very clean and well kept. Staff were helpful and friendly. Check in/out on a kiosk is quick and easy. The only negative for me was the uncomfortable pillow and the bed was a little firm. Other than that the stay was a solid 4/5.
Stayed 6 nights in Apr 2025

8/10 Good

LAW Shuk

Stayed 8 nights in Jan 2025

8/10 Good

Hannah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility was nice, the staff were excellent, and the location was centrally located within walking distance to many areas of interest.
Stayed 5 nights in Apr 2025