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Hotel Sunroute Plaza Shinjuku

3.5 star property

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Photo gallery for Hotel Sunroute Plaza Shinjuku

Lobby
Reception
Lobby lounge
Building design
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Parking available
  • Bar
  • Housekeeping

Explore the area

Map
2-3-1 Yoyogi, Shibuya, Tokyo, Tokyo-to, 151-0053
  • Shinjuku Gyoen National Garden
    ‪16 min walk‬
  • Meiji Jingu Shrine
    ‪3 min drive‬
  • Shibuya Crossing
    ‪5 min drive‬
  • Tokyo (HND-Haneda)
    ‪40 min drive‬

Room options

View all photos for Standard Twin Room, Non Smoking

Standard Twin Room, Non Smoking

Standard Twin Room, Non Smoking

  • 23 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Double Room, Non Smoking

Standard Double Room, Non Smoking

Standard Double Room, Non Smoking

  • 18.7 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Triple Room, Non Smoking

Premium bedding, down duvets, desk, blackout curtains

Standard Triple Room, Non Smoking

  • 26.2 sq m
  • Sleeps 5
  • 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Standard Single Room, Non Smoking

Premium bedding, down duvets, desk, blackout curtains

Standard Single Room, Non Smoking

  • 15.7 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Economy Double Room, Non Smoking

Premium bedding, down duvets, desk, blackout curtains

Economy Double Room, Non Smoking

  • 15.7 sq m
  • Sleeps 3
  • 1 Double Bed

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About this property

Hotel Sunroute Plaza Shinjuku

Hotel with 2 restaurants, near Shinjuku Gyoen National Garden
2 restaurants, a full-service spa, and a bar/lounge are available at this hotel. WiFi in public areas is free. Other amenities include self parking, a microwave in a common area, and conference space.
Hotel Sunroute Plaza Shinjuku offers 624 accommodations with slippers and hair dryers. Beds feature down comforters and premium bedding. A pillow menu is available. 26-inch flat-screen televisions come with cable channels and Netflix. Bathrooms include shower/tub combinations with deep soaking bathtubs and toilets with an electronic bidet.

This Tokyo hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Hotel Sunroute Plaza Shinjuku's great location gets high marks from our customers. During your stay, you're just a quick walk from Omoide Yokocho. You'll find features like free WiFi in public areas, plus 2 restaurants and a full-service spa.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Enjoy a bite to eat at one of the 2 restaurants
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Treat yourself to aromatherapy at the spa
  • Amenities include a front-desk safe, meeting rooms, and conference space
  • Guests have great things to say about the value of their stay and the helpful staff
  • Just a 1-minute drive from Shinjuku Gyoen National Garden and a few minutes from Shibuya Crossing
Hotel Sunroute Plaza Shinjuku offers its guests a full-service spa. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 2799 square feet (260 square meters) and includes conference space. A vending machine, multilingual staff, and laundry facilities are also featured at Hotel Sunroute Plaza Shinjuku. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Tokyo hotel.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10 AM.
Vilazza - This restaurant serves breakfast and lunch.
Kukon - This bar serves dinner only. Open daily.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (JPY 1,500 per day; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: JPY 2,750 per person
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Kukon
  • Vilazza

Things to do

  • Full-service spa

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2,799 square feet of conference space
  • Meeting rooms

Full-service spa

  • Aromatherapy
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 1 building
  • 14 floors
  • Built in 2007
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 26-inch flat-screen TV with cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Electric kettle
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
A scheduled power and hot water outage will take place on May 6, 2025, from noon to 7 PM. All facilities that use power and hot water will not be available during this time. Late check-out, check-in service and housekeeping service will not be available on this date.
The name on the booking must match the name on the passport.
Meals are not included in the room rate for children ages 6 and younger whose stay is included

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 2750 per person
  • Self parking fee: JPY 1500 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Sunroute
Hotel Sunroute Plaza
Hotel Sunroute Plaza Shinjuku
Hotel Sunroute Shinjuku Plaza
Shinjuku Plaza Hotel
Shinjuku Plaza Sunroute
Sunroute
Sunroute Hotel
Sunroute Plaza
Sunroute Plaza Shinjuku
Hotel Sunroute Plaza Shinjuku Shibuya, Tokyo
Sunroute Plaza Shinjuku Hotel
Sunroute Plaza Shinjuku Shibuya
Hotel Sunroute Plaza Shinjuku Tokyo
Sunroute Plaza Shinjuku Tokyo
Sunroute Plaza Shinjuku Hotel
Sunroute Plaza Shinjuku Tokyo
Hotel Sunroute Plaza Shinjuku Hotel
Hotel Sunroute Plaza Shinjuku Tokyo
Hotel Sunroute Plaza Shinjuku Hotel Tokyo

Hotel Sunroute Plaza Shinjuku Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1071 out of 1813 reviews
Rating 8 - Good. 569 out of 1813 reviews
Rating 6 - Okay. 119 out of 1813 reviews
Rating 4 - Poor. 28 out of 1813 reviews
Rating 2 - Terrible. 26 out of 1813 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

LI Huat

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Favourite hotel in Tokyo.
Stayed 7 nights in Jan 2025

10/10 Excellent

Ben

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic spot, close to the train station and restaurants.
Stayed 1 night in Feb 2025

4/10 Poor

MARIBEL

Travelled with partner
Liked: Cleanliness, staff & service
Room too small for the price.Breakfast not really good.
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jan 2025

10/10 Excellent

Robert, Milton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The biggest plus for this hotel is location, location, location. It is situated within a five minute walking distance of the Shinjuku station, though one needs to take the right gate out to be closest to it, (that would be the South gate of the original station). The room is of reasonable size by Japanese standards, and the nightly fare is within the range that one would expect for a prime area like this. A downside, at least in my personal opinion, is the checking-in process. There’s no such thing as checking in as much as one minute before 3 o’clock, and when one does check in it must be through a digital system that can turn a simple matter of getting the keys to one’s room into a protracted and slightly frustrating experience. All that said, would we stay here again if we were in the area? Probably.
Stayed 1 night in Jan 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice having laundry facility

Having a laundry facility on several floors is extremely convenient, but wish there were machines on all floors because the machines take 2hrs each load.
Stayed 7 nights in Jan 2025

10/10 Excellent

AMANDA, CITY OF INDUSTRY

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location
Stayed 5 nights in Jan 2025

10/10 Excellent

Gerald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotels, room size was good.great location. We would happily stay here agian.
Stayed 14 nights in Jan 2025

10/10 Excellent

John

Stayed 4 nights in Oct 2024

8/10 Good

Rong Bao Nicholas

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The location was great but the rooms were too tiny.
Stayed 6 nights in Jan 2025

8/10 Good

Nguyen

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Great location and very clean. A bit outdated. The staff was very nice.
Stayed 4 nights in Jan 2025

10/10 Excellent

Derek

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Jusdene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location. Walkable to the station. Lots of food around the area.
Stayed 5 nights in Oct 2024

6/10 Okay

Susan

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Needs and upgrade

Sunroute hotel is dated. Rooms need an upgrade, uncomfortable pillows, some rooms had an odour. However, their deep bathtubs allowed us to soak our fatigue away. Generous amenities, functional room space. Hotel location very convenient to transport, shops, and restaurants. (We had 3 rooms)
Stayed 6 nights in Jan 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
We love that the place is so convenient to locations. We love how the rooms were a good size.
Stayed 2 nights in Jan 2025

10/10 Excellent

Maria

Liked: Amenities
The rooms are very spacious and is close to shopping and transportation.
Stayed 3 nights in Jan 2025

10/10 Excellent

Mathew

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 6 nights in Jan 2025

8/10 Good

Thitiporn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 6 nights in Jan 2025

8/10 Good

Annie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Friendly and helpful staff.
Stayed 4 nights in Jan 2025

8/10 Good

Siu Man

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!
Stayed 4 nights in Jan 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Janice

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
I liked the staff. They are very helpful. I did not like the air quality in the room.
Stayed 4 nights in Jan 2025

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

The location is great right by Shinjuku Station. Rooms are small but I guess expected for Tokyo.
Stayed 3 nights in Jan 2025

8/10 Good

Muriel, Victoria

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed here with a group tour & on the last 4 nights we were on our own here & downgraded our room as it was double the amount for a smaller room. The smaller room was quite cramped as the bed was up against the wall.
Stayed 4 nights in Oct 2024

10/10 Excellent

Mohd Khairy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to shinjuku Station. Comfortable beds. Helpful and friendly staffs.
Stayed 3 nights in Jan 2025