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Hotel Sunroute Plaza Shinjuku

3.5 star property

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Photo gallery for Hotel Sunroute Plaza Shinjuku

Lobby
Premium bedding, down duvets, desk, blackout curtains
Bar (on property)
Property entrance
Lobby lounge

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Parking available
  • Bar
  • Housekeeping

Explore the area

Map
2-3-1 Yoyogi, Shibuya, Tokyo, Tokyo-to, 151-0053
  • Tokyo Metropolitan Government Building
    ‪7 min walk‬
  • Shinjuku Gyoen National Garden
    ‪9 min walk‬
  • Meiji Jingu Shrine
    ‪3 min drive‬
  • Tokyo (HND-Haneda)
    ‪19 min drive‬

Room options

View all photos for Standard Twin Room, Non Smoking

Standard Twin Room, Non Smoking

Standard Twin Room, Non Smoking

9.0 out of 10
Wonderful
(48 reviews)
  • 23 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Standard Double Room, Non Smoking

Standard Double Room, Non Smoking

Standard Double Room, Non Smoking

7.6 out of 10
Good
(34 reviews)
  • 18.7 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Triple Room, Non Smoking

Standard Triple Room, Non Smoking

Standard Triple Room, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • 26.2 sq m
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Standard Single Room, Non Smoking

Premium bedding, down duvets, desk, blackout curtains

Standard Single Room, Non Smoking

8.4 out of 10
Very good
(38 reviews)
  • 15.7 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Economy Double Room, Non Smoking

Premium bedding, down duvets, desk, blackout curtains

Economy Double Room, Non Smoking

8.6 out of 10
Excellent
(154 reviews)
  • 15.7 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

Hotel Sunroute Plaza Shinjuku

Hotel with 2 restaurants, a short walk to Tokyo Metropolitan Government Building
2 restaurants, a full-service spa, and a bar/lounge are available at this hotel. WiFi in public areas is free. Other amenities include self parking, a microwave in a common area, and conference space.
Hotel Sunroute Plaza Shinjuku offers 624 accommodations with slippers and hair dryers. Beds feature down comforters and premium bedding. A pillow menu is available. 26-inch flat-screen televisions come with cable channels and Netflix. Bathrooms include shower/tub combinations with deep soaking bathtubs and toilets with an electronic bidet.

This Tokyo hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Hotel Sunroute Plaza Shinjuku's great location gets high marks from our customers. During your stay, you're just a quick walk from Tokyo Metropolitan Government Building. You'll find features like free WiFi in public areas, plus 2 restaurants and a full-service spa.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Enjoy a bite to eat at one of the 2 restaurants
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Treat yourself to aromatherapy at the spa
  • Amenities include a front-desk safe, meeting rooms, and conference space
  • Guests have great things to say about the clean accommodations and the helpful staff
  • 9 minutes by foot from Tokyo Metropolitan Government Building and a 5-minute drive from Shibuya Crossing
Hotel Sunroute Plaza Shinjuku offers its guests a full-service spa. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 2799 square feet (260 square meters) and includes conference space. A vending machine, multilingual staff, and laundry facilities are also featured at Hotel Sunroute Plaza Shinjuku. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Tokyo hotel.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10 AM.
Vilazza - This restaurant serves breakfast and lunch.
Kukon - This bar serves dinner only. Open daily.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (JPY 1,500 per day; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: JPY 2,750 per person
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Kukon
  • Vilazza

Things to do

  • Full-service spa

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2,799 square feet of conference space
  • Meeting rooms

Full-service spa

  • Aromatherapy
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 1 building
  • 14 floors
  • Built in 2007
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 26-inch flat-screen TV with cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Electric kettle
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
The name on the booking must match the name on the passport.
Meals are not included in the room rate for children ages 6 and younger whose stay is included

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 2750 per person
  • Self parking fee: JPY 1500 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • One child 6 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Sunroute
Hotel Sunroute Plaza
Hotel Sunroute Plaza Shinjuku
Hotel Sunroute Shinjuku Plaza
Shinjuku Plaza Hotel
Shinjuku Plaza Sunroute
Sunroute
Sunroute Hotel
Sunroute Plaza
Sunroute Plaza Shinjuku
Hotel Sunroute Plaza Shinjuku Shibuya, Tokyo
Sunroute Plaza Shinjuku Hotel
Sunroute Plaza Shinjuku Shibuya
Hotel Sunroute Plaza Shinjuku Tokyo
Sunroute Plaza Shinjuku Tokyo
Sunroute Plaza Shinjuku Hotel
Sunroute Plaza Shinjuku Tokyo
Hotel Sunroute Plaza Shinjuku Hotel
Hotel Sunroute Plaza Shinjuku Tokyo
Hotel Sunroute Plaza Shinjuku Hotel Tokyo

Hotel Sunroute Plaza Shinjuku Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1120 out of 1871 reviews
Rating 8 - Good. 576 out of 1871 reviews
Rating 6 - Okay. 121 out of 1871 reviews
Rating 4 - Poor. 28 out of 1871 reviews
Rating 2 - Terrible. 26 out of 1871 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Yvonne

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Rude staff

The Chinese lady (with spectacles) at the reception was not friend / helpful. I was doing self check-in and had issue with the system so asked for help from her. She was talking loudly as if I have hearing problem. Later I realised that she was happily talking to her colleagues that maybe the reason why she was rude as I disrupted her conservation…
Stayed 3 nights in Mar 2025

8/10 Good

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is so close to transport and easy access.
Stayed 5 nights in Mar 2025

6/10 Okay

Kurt

Liked: Cleanliness
Disliked: Property conditions & facilities
Place was clean but also a bit run down and no safe in room
Stayed 3 nights in Mar 2025

10/10 Excellent

Irene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best Location in Shinjuku, everything is walkable, especially trains, buses and Tourists spot. Best hotel we stayed in Tokyo.
Stayed 4 nights in Feb 2025

10/10 Excellent

Roderick

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 2 nights in Mar 2025

10/10 Excellent

Chona, Romeoville

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Convenient and walkable to all stations. Love that limo bus from and to airport , stop in the hotel. Has a lot of self service amenities.
Stayed 4 nights in Mar 2025

8/10 Good

Garrett

Stayed 5 nights in Mar 2025

8/10 Good

William

Travelled with family
Basic clean room. Small, but larger than many here. Bathroom is dated. Laundry facilities were often fully utilized.
Stayed 4 nights in Mar 2025

6/10 Okay

David, Hatsukaichi-shi

Stayed 3 nights in Mar 2025

10/10 Excellent

Shirley

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location and as a group of ladies we felt safe.
Stayed 3 nights in Mar 2025

8/10 Good

Kai-Lok

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shinjuku area is transforming with new buildings and underground station under construction!!
Stayed 8 nights in Mar 2025

8/10 Good

Jose

Stayed 2 nights in Mar 2025

10/10 Excellent

Hiroshi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great lovely hotel

We got to the hotel on time and room was ready ahead of time. We received great attention and the staff spoke perfect English.
Stayed 4 nights in Mar 2025

10/10 Excellent

Arnab

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Angelica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay, accessible to everything, I will stay there again when I go back to Tokyo, highly recommended👏👏👏
Stayed 4 nights in Feb 2025

10/10 Excellent

William

Stayed 5 nights in Mar 2025

10/10 Excellent

Hilda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There were labels in English throughout the room from operating the air con to informing guests that the luggage can be stored under the bed! Lots of amenities to choose from. If one arrives early at Haneda airport, the airport limousine bus doesn’t drop off passengers at the hotel. The closest stop is near the Keio Department Store.
Stayed 3 nights in Mar 2025

10/10 Excellent

Sandeep

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our 2nd stay in this hotel. As i said before its a great hotel within walkable distance of most places of shinjuku and meji shrine. They kept our luggages free of charge when we went osaka/kyoto. Really nice staff and friendly Will stay here again

8/10 Good

Tara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We will be staying back here when we return to Japan!
Stayed 6 nights in Mar 2025

10/10 Excellent

Anita

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location
Stayed 5 nights in Mar 2025

10/10 Excellent

IRENE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Good Hotel Near a Train Station

It's good and clean but do not book an Economy Double Room since it's too small for couple with suitcases. The bed is against the wall, and you cannot move around. We requested to move to a queen bedroom but not available, so we moved to a twin bedroom on the 3rd day and it's a bigger room. Here in the USA, the bed is always in the middle of the room, so you are free to move around. The Economy Double Room at Hotel Sunroute is only good for a solo traveler. Otherwise, everything is good. Friendly Receptionists.
Stayed 5 nights in Mar 2025

8/10 Good

Kathie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is in a great location! The free pajamas are great. The only small complaint I have that gave this place 4 stars instead of 5 is that the rooms are small. Cruise ship small. This might be large for Tokyo atandards.
Stayed 3 nights in Mar 2025

4/10 Poor

Robert

Disliked: Staff & service
Stayed 1 night in Mar 2025

8/10 Good

Sheranjit

Stayed 1 night in Mar 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my second stay at this hotel. Love the location and the room. It is close to the JR Shinjuku Station. A lot of places to eat and shopping nearby. The reception staff was kind and extremely helpful. The rooms were quiet, nice, clean, and had everything that we needed. We really enjoyed our stay.
Stayed 5 nights in Feb 2025