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Hotel The Celestine Ginza

4.5 star property

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Photo gallery for Hotel The Celestine Ginza

Lobby
Executive , 2 beds, Non Smoking
Exterior
Lobby
Bar (on property)

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking available
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
8-4-22 Ginza, Chuo-ku, Tokyo, Tokyo, 104-0061
  • Ginza Six
    ‪4 min walk‬
  • Tokyo Imperial Palace
    ‪16 min walk‬
  • Tokyo Tower
    ‪2 min drive‬
  • Tokyo (HND-Haneda)
    ‪15 min drive‬

Room options

View all photos for Superior , 2 beds , Corner room, Non Smoking

View from room

Superior , 2 beds , Corner room, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 31.3 sq m
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Superior , 2 beds , Smoking , Corner room

1 bedroom, in-room safe, soundproofing, iron/ironing board

Superior , 2 beds , Smoking , Corner room

  • 31.3 sq m
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Superior , 1 bed Queen, Non Smoking

1 bedroom, in-room safe, soundproofing, iron/ironing board

Superior , 1 bed Queen, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 23.5 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior , 1 bed Queen , Smoking

1 bedroom, in-room safe, soundproofing, iron/ironing board

Superior , 1 bed Queen , Smoking

  • 23.5 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Queen Room, Non Smoking

1 bedroom, in-room safe, soundproofing, iron/ironing board

Superior Queen Room, Non Smoking

9.2 out of 10
Wonderful
(23 reviews)
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe , 2 beds , Smoking

1 bedroom, in-room safe, soundproofing, iron/ironing board

Deluxe , 2 beds , Smoking

  • 34.2 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Accessible , 1 bed Queen , Smoking

Accessible , 1 bed Queen , Smoking

Accessible , 1 bed Queen , Smoking

  • 23.5 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe , 2 beds, Non Smoking

View from room

Deluxe , 2 beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 34.2 sq m
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Accessible Queen Room, Smoking

1 bedroom, in-room safe, soundproofing, iron/ironing board

Accessible Queen Room, Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Executive , 2 beds, Non Smoking

1 bedroom, in-room safe, soundproofing, iron/ironing board

Executive , 2 beds, Non Smoking

  • 47.5 sq m
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Deluxe Twin Room, 2 Beds, Non Smoking

1 bedroom, in-room safe, soundproofing, iron/ironing board

Deluxe Twin Room, 2 Beds, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 34 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Twin Room, 2 Beds, Non Smoking

1 bedroom, in-room safe, soundproofing, iron/ironing board

Executive Twin Room, 2 Beds, Non Smoking

  • 47 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin Room, 2 Beds, Smoking

1 bedroom, in-room safe, soundproofing, iron/ironing board

Deluxe Twin Room, 2 Beds, Smoking

  • 34 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Queen Room, Smoking

1 bedroom, in-room safe, soundproofing, iron/ironing board

Superior Queen Room, Smoking

8.8 out of 10
Excellent
(5 reviews)
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Corner Twin Room 2 Beds, Non Smoking

1 bedroom, in-room safe, soundproofing, iron/ironing board

Superior Corner Twin Room 2 Beds, Non Smoking

9.0 out of 10
Wonderful
(7 reviews)
  • 31 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Corner Twin Room 2 Beds, Smoking

1 bedroom, in-room safe, soundproofing, iron/ironing board

Superior Corner Twin Room 2 Beds, Smoking

8.0 out of 10
Very good
(1 review)
  • 31 sq m
  • Sleeps 2
  • 2 Twin Beds

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About this property

Hotel The Celestine Ginza

Luxury hotel with a 24-hour front desk and a restaurant
Along with a restaurant, this hotel has a bar/lounge and self parking. WiFi in public areas is free. Additionally, concierge services, dry cleaning, and laundry facilities are onsite.
Hotel The Celestine Ginza offers 104 accommodations with safes and complimentary bottled water. 32-inch LCD televisions come with digital channels.

Bathrooms include separate bathtubs and showers, bathrobes, slippers, and toilets with an electronic bidet. This Tokyo hotel provides complimentary wired and wireless Internet access. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Hotel The Celestine Ginza's great location gets high marks from our customers. During your stay, you're just a quick walk from Ginza Six. Enjoy features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi and wired Internet
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Guests have great things to say about the location and the helpful staff
  • Within a 15-minute walk of Ginza Six and Tokyo International Forum
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. The luxury Hotel The Celestine Ginza also features multilingual staff, concierge services, and laundry facilities. For a fee, parking is available.

Smoking is allowed in designated areas at this 4.5-star Tokyo hotel.

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to noon.
GINZA CASITA - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. Reservations are required.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (JPY 2,500 per night)

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to noon for a fee: JPY 3,300 for adults and JPY 3,300 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • GINZA CASITA

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 14 floors
  • Built in 2017
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3:00 AM
Minimum check-in age: 16

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests with Room Only rate plans must book breakfast by 9 PM to receive breakfast the next morning.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately JPY 3300 for adults and JPY 3300 for children
  • Self parking fee: JPY 2500 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Celestine Ginza
Hotel Celestine
Celestine Ginza
The Celestine Ginza Tokyo
Hotel The Celestine Ginza Hotel
Hotel The Celestine Ginza Tokyo
Hotel The Celestine Ginza Hotel Tokyo

Hotel The Celestine Ginza Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 568 out of 749 reviews
Rating 8 - Good. 143 out of 749 reviews
Rating 6 - Okay. 25 out of 749 reviews
Rating 4 - Poor. 8 out of 749 reviews
Rating 2 - Terrible. 5 out of 749 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Vilma

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We have been to this property three times within the past 5 years. Would have been to have received some perk for the loyalty shown at many other hotels. Fantastic staff and great location.
Stayed 3 nights in Mar 2025

8/10 Good

Dean

Don’t like Ginza area. Could hear trains from our room! Too loud!
Stayed 2 nights in Mar 2025

10/10 Excellent

Gezhi

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Room was nice and properly serviced
Stayed 3 nights in Mar 2025

10/10 Excellent

Richard J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous Stay

Great location in central Tokyo, Ginza district, walking distance to Imperial Palace and high end shops.
Stayed 3 nights in Mar 2025

10/10 Excellent

Lisa

Stayed 5 nights in Feb 2025

10/10 Excellent

Peter

Travelled with partner
Liked: Amenities
If you're north amercian, the rooms will be on the small size, but well maintained, very clean, and the staff are amazing. We would stay here again in a heartbeat. The Casita restaurant on 14 is great as well! Super easy walk to multiple subway stations and lines for quick access throughout Tokyo. Enjoy!!
Stayed 7 nights in Feb 2025

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 2 nights in Feb 2025

10/10 Excellent

Jeanne

Stayed 4 nights in Feb 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

HEIDI

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my third time staying at Celestine Ginza. It meets my expectation every time! Cons: - Clean and comfortable - Easy access to train station, shopping, and restaurants - Friendly and professional staff - Reasonable price Highly recommend it!
Stayed 2 nights in Feb 2025

10/10 Excellent

Sehi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place; will stay there again if we go to Tokyo again.
Stayed 4 nights in Feb 2025

8/10 Good

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and the staff was absolutely amazing! The restaurant makes an incredible breakfast! Everyone was so helpful! Super convenient to all the shopping and food you could every want. Just a few minute walk to the train station. Would most definitely stay there again!
Stayed 5 nights in Feb 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Gem in Ginza

The room was comfortable and well appointed. The hotel, though busy, always felt quiet and peaceful. Everyone working there was unfailingly polite and helpful. The hotel is a 2-5 minute walk to the Shimbashi Station and is also close to many of the special restaurants and stores of Ginza.
Stayed 1 night in Feb 2025

10/10 Excellent

Steven

Stayed 6 nights in Feb 2025

10/10 Excellent

Diane, Dubai

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay at the property, the staff was very friendly and welcoming, and the rooms are well equipped with all amenities. Location is great, in Ginza, near all shops and many restaurants.
Stayed 5 nights in Feb 2025

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay in Tokyo

The hotel room was very clean and had everything you could want - the staff were also very friendly and helpful. Great location for getting around the city.
Stayed 3 nights in Feb 2025

6/10 Okay

Edward

Stayed 2 nights in Jan 2025

10/10 Excellent

Orlando

Stayed 4 nights in Jan 2025

10/10 Excellent

Lena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Rooms are small.
Stayed 3 nights in Jan 2025

10/10 Excellent

Annie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent spot

Amazing place to stay, excellent room condition and morden. Great customer service.
Stayed 5 nights in Jan 2025

8/10 Good

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant quiet hotel in good location. Staff were very attentive and bar restaurant lovely for drink or breakfast (very overpriced for dinner so did not eat there). Very clean and nice sized rooms (for Tokyo), but view from my room was extremely unattractive, looking out over a grubby alley and dirty roof and windows (7th floor). Not the hotels fault, but either ask for a room at the front or stay in a hotel with better views for the price.
Stayed 1 night in Jan 2025

10/10 Excellent

Hao

Liked: Cleanliness, staff & service, property conditions & facilities
NICE PLACE
Stayed 3 nights in Jan 2025

10/10 Excellent

Chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location
Stayed 5 nights in Dec 2024

10/10 Excellent

Nic

Stayed 2 nights in Dec 2024