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Hotel The Celestine Ginza

4.5 star property

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Photo gallery for Hotel The Celestine Ginza

Lobby
Exterior
In-room safe, soundproofing, iron/ironing board, free WiFi
Bar (on property)
Bar (on property)

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Bar

Explore the area

View in a map
8-4-22 Ginza, Chuo-ku, Tokyo, Tokyo, 104-0061
  • Place, Ginza Six
    ‪4 min walk‬
  • Place, Kabuki-za Theatre
    ‪9 min walk‬
  • Place, Matsuya Ginza
    ‪9 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪27 min drive‬

Room options

View all photos for Superior , 1 bed Queen, Non Smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Superior , 1 bed Queen, Non Smoking

8.8 out of 10
Excellent
(11 reviews)
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior , 1 bed Queen , Smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Superior , 1 bed Queen , Smoking

  • 24 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior , 2 beds , Corner room, Non Smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Superior , 2 beds , Corner room, Non Smoking

10.0 out of 10
Exceptional
(5 reviews)
  • 31 sq m
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Superior , 2 beds , Smoking , Corner room

In-room safe, soundproofing, iron/ironing board, free WiFi

Superior , 2 beds , Smoking , Corner room

  • 31 sq m
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Deluxe , 2 beds, Non Smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Deluxe , 2 beds, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 34 sq m
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Executive , 2 beds, Non Smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Executive , 2 beds, Non Smoking

  • 48 sq m
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Deluxe , 2 beds , Smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Deluxe , 2 beds , Smoking

  • 34 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Accessible , 1 bed Queen , Smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Accessible , 1 bed Queen , Smoking

  • 24 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior , 1 Bed Queen

In-room safe, soundproofing, iron/ironing board, free WiFi

Superior , 1 Bed Queen

  • Sleeps 2

View all photos for Superior , 1 Bed Queen , Smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Superior , 1 Bed Queen , Smoking

  • Sleeps 2

View all photos for Superior , 2 Beds , Corner Room

In-room safe, soundproofing, iron/ironing board, free WiFi

Superior , 2 Beds , Corner Room

  • Sleeps 2

View all photos for Superior , 2 Beds , Smoking , Corner Room

In-room safe, soundproofing, iron/ironing board, free WiFi

Superior , 2 Beds , Smoking , Corner Room

  • Sleeps 2

View all photos for Deluxe , 2 Beds

In-room safe, soundproofing, iron/ironing board, free WiFi

Deluxe , 2 Beds

  • Sleeps 2

View all photos for Deluxe , 2 Beds , Smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Deluxe , 2 Beds , Smoking

  • Sleeps 2

View all photos for Executive , 2 Beds

In-room safe, soundproofing, iron/ironing board, free WiFi

Executive , 2 Beds

  • Sleeps 2

View all photos for Accessible , 1 Bed Queen , Smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Accessible , 1 Bed Queen , Smoking

  • Sleeps 2

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About this property

Hotel The Celestine Ginza

Luxury hotel with a 24-hour front desk and a restaurant
Along with a restaurant, this hotel has a bar/lounge and self parking. WiFi in public areas is free. Additionally, concierge services, dry cleaning, and laundry facilities are onsite.
Hotel The Celestine Ginza offers 104 accommodations with safes and complimentary bottled water. 32-inch LCD televisions come with digital channels.

Bathrooms include separate bathtubs and showers, bathrobes, slippers, and toilets with an electronic bidet. This Tokyo hotel provides complimentary wired and wireless Internet access. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Hotel The Celestine Ginza's great location gets high marks from our customers. During your stay, you're just a quick walk from Hibiya Park. Enjoy features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi and wired Internet
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Guests have great things to say about the location and the clean accommodations
  • 11 minutes by foot from Tokyo International Forum and a 2-minute drive from Tokyo Imperial Palace
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. The luxury Hotel The Celestine Ginza also features multilingual staff, concierge services, and laundry facilities. For a fee, parking is available.

Smoking is allowed in designated areas at this 4.5-star Tokyo hotel.

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to noon.
GINZA CASITA - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. Reservations are required.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (JPY 2,500 per night)

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to noon for a fee: JPY 3,630 for adults and JPY 3,630 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • GINZA CASITA

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 14 floors
  • Built in 2017
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3:00 AM
Minimum check-in age: 16

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests with Room Only rate plans must book breakfast by 9 PM to receive breakfast the next morning.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately JPY 3630 for adults and JPY 3630 for children
  • Self parking fee: JPY 2500 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Celestine Ginza
Hotel Celestine
Celestine Ginza
The Celestine Ginza Tokyo
Hotel The Celestine Ginza Hotel
Hotel The Celestine Ginza Tokyo
Hotel The Celestine Ginza Hotel Tokyo

Hotel The Celestine Ginza Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 642 out of 860 reviews
Rating 8 - Good. 167 out of 860 reviews
Rating 6 - Okay. 34 out of 860 reviews
Rating 4 - Poor. 11 out of 860 reviews
Rating 2 - Terrible. 6 out of 860 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Dominick

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff clean property
Stayed 2 nights in Sep 2025

10/10 Excellent

Bibin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

8/10 Good

Roger IHsiang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

8/10 Good

Roger IHsiang

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

10/10 Excellent

Roger IHsiang

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

6/10 Okay

jeffrey

Stayed 4 nights in Sep 2025

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely staff, room, perfect location in Ginza, and appreciated the self-care products!
Stayed 1 night in Sep 2025

10/10 Excellent

Georges

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

10/10 Excellent

Tracey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very polite! Great location for walking and easy access to train station
Stayed 3 nights in Sep 2025

10/10 Excellent

ed

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good and friendly staff
Stayed 2 nights in Sep 2025

10/10 Excellent

William

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One of the best hotel in Japan. Worth all the mone

Stayed 3 nights in Aug 2025

6/10 Okay

Dalphine, Melrose

Travelled with family
Liked: Staff & service
Pros Very convenient. About a 3-minute walk to Shimbashi Station (though it’s a bit farther to Ginza Station). Bathroom amenities, except the towels, are comparable to a 5-star hotel. They provide Byredo soaps and lotion. Cons Condition of the property: While reasonably clean for its age, the hotel shows visible wear. We noticed stains on the walls and carpet, along with some debris in less visible corners. The property is due for renovation. Room experience: We stayed 4 nights. On the first night, my skin felt itchy, which I thought might be allergies. By the third night, my husband had bites as well. We informed the front desk and requested a full bed sheet change. The staff seemed genuinely concerned, and we didn’t notice any bites the following night. However, housekeeping service afterward felt less thorough compared to the earlier days, perhaps just a coincidence, but it stood out. Surrounding area: Although marketed as Ginza, the hotel is located on the outer edge. The street leading to the property wasn’t as polished as central Ginza, and there was often a sewage-like odor near the corner by the entrance, which made arrivals a bit unpleasant. Additional Note: No gym on site. This was our oversight, as we assumed a 4.5-star hotel would have one. Mentioning here in case gym access is important for other travelers.
Stayed 4 nights in Aug 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Room is small but has everything you need!
Stayed 1 night in Jul 2025

6/10 Okay

siqi

Stayed 1 night in Aug 2025

10/10 Excellent

Sufian

Stayed 1 night in Aug 2025

10/10 Excellent

Sang Woo

Stayed 4 nights in Aug 2025

10/10 Excellent

Sufian

Stayed 2 nights in Aug 2025

10/10 Excellent

Kenneth

Stayed 3 nights in Jul 2025

10/10 Excellent

Clay

Travelled with partner
Liked: Staff & service
Great location, nice property, very friendly staff
Stayed 3 nights in Aug 2025

10/10 Excellent

Jin Wan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and as expected from the write up
Stayed 2 nights in Aug 2025

8/10 Good

Anna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location to trains and in a quiet location. The staff are excellent, always helpful. Rooms are good, love the big windows and how everything is run off a smart tablet.
Stayed 2 nights in Jul 2025

10/10 Excellent

Sufian

Stayed 3 nights in Jul 2025

10/10 Excellent

Bernardo

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel and excellent service.
Stayed 1 night in Jul 2025

2/10 Terrible

Nilo

Stayed 2 nights in Jul 2025

8/10 Good

Princess

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was very welcoming and the room was clean. Definitely will come back.
Stayed 2 nights in Jul 2025