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Hotel Villa Fontaine Tokyo - Ueno Okachimachi

3.0 star property

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Photo gallery for Hotel Villa Fontaine Tokyo - Ueno Okachimachi

Exterior
Lobby
Interior detail
1 bedroom, in-room safe, desk, iron/ironing board
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast available
  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

Map
2-4-4 Kojima, Taito-ku, Tokyo, Tokyo-to, 111-0056
  • Ueno Park
    ‪13 min walk‬
  • Sensoji Temple
    ‪3 min drive‬
  • Tokyo Dome
    ‪4 min drive‬
  • Tokyo (HND-Haneda)
    ‪20 min drive‬

Room options

View all photos for Twin Room, 2 Twin Beds, Non Smoking (Check-in 6PM-, Check-out 9AM)

1 bedroom, in-room safe, desk, iron/ironing board

Twin Room, 2 Twin Beds, Non Smoking (Check-in 6PM-, Check-out 9AM)

  • Sleeps 4
  • 2 Twin Beds

View all photos for Run of house Non Smoking CI 5PM-, CO 11AM

1 bedroom, in-room safe, desk, iron/ironing board

Run of house Non Smoking CI 5PM-, CO 11AM

8.4 out of 10
Very good
(5 reviews)
  • 16 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double Room, 1 Double Bed, Non Smoking -RENEWAL- (Check-in 6PM-, Check-out 9AM)

1 bedroom, in-room safe, desk, iron/ironing board

Double Room, 1 Double Bed, Non Smoking -RENEWAL- (Check-in 6PM-, Check-out 9AM)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room, 1 Double Bed, Non Smoking -RENEWAL-

1 bedroom, in-room safe, desk, iron/ironing board

Double Room, 1 Double Bed, Non Smoking -RENEWAL-

8.6 out of 10
Excellent
(15 reviews)
  • 16 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Run of House, Non Smoking

1 bedroom, in-room safe, desk, iron/ironing board

Run of House, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Twin Room, 2 Twin Beds, Non Smoking -RENEWAL-

1 bedroom, in-room safe, desk, iron/ironing board

Superior Twin Room, 2 Twin Beds, Non Smoking -RENEWAL-

9.0 out of 10
Wonderful
(2 reviews)
  • 20 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Twin Room, 2 Twin Beds, Non Smoking

1 bedroom, in-room safe, desk, iron/ironing board

Twin Room, 2 Twin Beds, Non Smoking

7.2 out of 10
Good
(5 reviews)
  • 16 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Twin Room, 2 Twin Beds, Non Smoking -RENEWAL- (Check-in 6PM-, Check-out 9AM)

1 bedroom, in-room safe, desk, iron/ironing board

Superior Twin Room, 2 Twin Beds, Non Smoking -RENEWAL- (Check-in 6PM-, Check-out 9AM)

  • 20 sq m
  • Sleeps 4
  • 2 Twin Beds

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Exterior

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About this property

Hotel Villa Fontaine Tokyo - Ueno Okachimachi

Hotel with a 24-hour front desk, near Sensoji Temple
A microwave in a common area, dry cleaning, and laundry facilities are available at this hotel. WiFi in public areas is free. Additionally, a 24-hour front desk, a front-desk safe, and multilingual staff assistance are onsite.
Hotel Villa Fontaine Tokyo - Ueno Okachimachi offers 186 accommodations with safes and slippers. 32-inch LCD televisions come with pay movies. Bathrooms include shower/tub combinations with deep soaking bathtubs, bidets, complimentary toiletries, and hair dryers.

This Tokyo hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Our customers tell us they can't get enough of the helpful staff at Hotel Villa Fontaine Tokyo - Ueno Okachimachi. During your stay, you'll be within walking distance of Sensoji Temple. Features include free WiFi in public areas, plus breakfast (surcharge) and dry cleaning service.
  • Free WiFi and wired Internet
  • Buffet breakfast served daily for a fee
  • Amenities include a front-desk safe, laundry facilities, and a multilingual staff
  • 15 minutes by foot from Ueno Park and a 3-minute drive from Sensoji Temple
Hotel Villa Fontaine Tokyo - Ueno Okachimachi offers its guests a vending machine, multilingual staff, and laundry facilities. WiFi and wired Internet are free in public spaces. Hotel Villa Fontaine Tokyo - Ueno Okachimachi also features dry cleaning/laundry services, a front-desk safe, and an elevator.
For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 9:30 AM.

Languages

Chinese (Mandarin), English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 1,540 per person

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • Lift

More

  • 1 building
  • 12 floors
  • Built in 2000
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LCD TV
  • Pay films

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in fee: JPY 1760
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: JPY 1760

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 1540 per person
  • Early check-in fee: JPY 1760 (subject to availability)
  • Late check-out fee: JPY 1760 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Front desk staff will greet guests on arrival at the property.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Hotel Fontaine UENO
Hotel Villa Fontaine Okachimachi
Hotel Villa Fontaine UENO Tokyo
Villa Fontaine Hotel UENO
Villa Fontaine UENO
Villa Fontaine UENO Hotel
Villa Fontaine UENO Tokyo
Hotel Villa Fontaine Ueno Tokyo, Japan
Fontaine Ueno Hotel
Villa Fontaine Tokyo-Ueno Okachimachi
Villa Fontaine Okachimachi
Hotel Villa Fontaine Tokyo Ueno Okachimachi
Hotel Villa Fontaine Tokyo - Ueno Okachimachi Hotel
Hotel Villa Fontaine Tokyo - Ueno Okachimachi Tokyo
Hotel Villa Fontaine Tokyo - Ueno Okachimachi Hotel Tokyo

Hotel Villa Fontaine Tokyo - Ueno Okachimachi Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 378 out of 1003 reviews
Rating 8 - Good. 459 out of 1003 reviews
Rating 6 - Okay. 121 out of 1003 reviews
Rating 4 - Poor. 38 out of 1003 reviews
Rating 2 - Terrible. 7 out of 1003 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Gregory

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The neighbourhood felt safe and we were a short walk to the train station. The staff were quick and friendly. Rooms are a bit tight, so if you have big luggage you have to be mindful of space.
Stayed 3 nights in Mar 2025

10/10 Excellent

yiu yee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like its quite on a quiet street, the hotel is extremely clean, the room is tidy, the bed also good, we slept good during our stay.🙂
Stayed 4 nights in Feb 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Japan 2025

Great service! The staff was very friendly and the area was a great area for us.
Stayed 4 nights in Feb 2025

10/10 Excellent

Ana

Travelled with family, Travelled with partner
Friendly and courteous staff, very good service throughout our stay.
Stayed 4 nights in Feb 2025

8/10 Good

Weng Fatt

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent 10 mins walk to JR Okachimachi station. Plenty of shopping and food options around the station. There's a AEON store just two streets away for your grocery needs. Staff were awesome. Courteous, helpful, and friendly. Only suggestion is to vacuum or clean the carpets more often. Saw the dust under the beds when trying to retrieve an item that rolled under. Our kids also sneezed quite a bit, seemingly from the dust in the room. Booked another stay next April. Hope to see some improvement in the cleanliness. Thanks !

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2024

10/10 Excellent

Andrew

Stayed 5 nights in Dec 2024

8/10 Good

YAO GUANG

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location,Clean,Convenient.
Stayed 1 night in Dec 2024

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Japan trip.

Friendly helpful staff, they go above and beyond to help you.
Stayed 13 nights in Dec 2024

8/10 Good

anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Nov 2024

8/10 Good

Terrence

Liked: Staff & service, property conditions & facilities
No comment
Stayed 6 nights in Nov 2024

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great and wonderful

It was a wonderful stay during summer. Nearby to metro and a peaceful neighbour with convenience store nearby
Stayed 6 nights in Jul 2024

10/10 Excellent

Josephine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Sep 2024

10/10 Excellent

JOSEPHINE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very helpful and courteous and. hotel is near the transportation line metro & JR lines. Excellent hotel. I would stay again and again while in Tokyo. Highly recommended to those staying in Tokyo. Everything you need is just within easy reach, walking distance. You won't regret booking at this hotel.
Stayed 1 night in Sep 2024

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
There was no air conditioning in the common areas. Good laundry facilities. Our refrigerator wasn't working at check-in and the staff immediately replaced it.
Stayed 4 nights in Sep 2024

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent value for money and great location

This is the second time I stay at this property in a lapse of 7 years in between the trips, and without doubt I will not hesitate if a future trip arises. The staff is super polite and well educated at all times, they gave us the room we did request at higher floor, the space in the room is larger than the average in hotels in Japan at this price range. The location is perfect, with the JR lines and metro lines literally next door, plus the Ueno station 10 mins walking distance where you can arrive directly from Narita, or get the Shinkansen towards the north-east. Plenty of convenience shops near you, and walking distance to Asakusa, one of the busiest places in Tokyo, yet where the hotel is, super quiet and relaxed. Also, Akihabara is some 15-20 mins walk away! Extremely clean and well kept, the only downside I have to say is the breakfast, a bit poor in terms every day is pretty much the same with sausages and scrambled eggs plus some Japanese style breakfast dishes, of course toasts, juice, tea/coffee, that's all good. In any case, it is enjoyable as it is tasty, only little choice.
Stayed 6 nights in Aug 2024

10/10 Excellent

Solina, Rochester

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

2/10 Terrible

Boo Tiong

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Poorly located hotel

This hotel is too poorly located with no convenient store around and hotel do not provide water too. TV not function at all and staff don’t seem to understand English much
Stayed 6 nights in Jun 2024

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was small and a bit cramped, but was clean, bug-free and had all of the amenities in a good location. I'll likely stay there again when I'm back in Tokyo.
Stayed 2 nights in Jun 2024

10/10 Excellent

Henry

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staffs were excellent, helpful and polite. Room services were also excellent. Facility is in a quite neighborhood.
Stayed 23 nights in May 2024

10/10 Excellent

Victor

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a short stay here but overall was happy with the accommodation. It was clean, spacious and the staff were very friendly.
Stayed 1 night in May 2024

6/10 Okay

Nick

Stayed 4 nights in May 2024

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel stay with helpful staff.
Stayed 5 nights in May 2024

10/10 Excellent

sayed

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024