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Premium Single Room, Non Smoking (Maximum occupancy 2 adults)

Bed Count room.options.bedSize.TwinXLBed.Singular Maximum Occupancy 2 Max

Premium Twin Room, Non Smoking (Maximum occupancy 2 adults)

Bed Count room.options.bedSize.TwinXLBed Maximum Occupancy 2 Max

Superior Double Room, Non Smoking (Maximum occupancy 2 adults)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Premium Green Room, Non Smoking (Maximum occupancy 2 adults)

Bed Count room.options.bedSize.TwinXLBed Maximum Occupancy 2 Max

Superior Twin Room, Non Smoking (Maximum occupancy 2 adults)

Bed Count room.options.bedSize.TwinXLBed Maximum Occupancy 2 Max

Premium Green Room, Non Smoking (Maximum occupancy 1 adult)

Bed Count room.options.bedSize.TwinXLBed Maximum Occupancy 1 Max

Hotel Description

Our customers tell us that they enjoy the helpful staff at JR-East Hotel Mets Shibuya. During your stay, you're just a quick walk from Shibuya Crossing. Enjoy features like free WiFi in public areas, plus breakfast (surcharge) and laundry facilities.

  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include a front desk safe, laundry facilities and multilingual staff
  • Guests speak favourably about the proximity to public transport and the overall condition of the property
  • 9 minutes by foot from Shibuya Crossing and a 5-minute drive from Tokyo Tower

JR-East Hotel Mets Shibuya ratings based on 7 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for JR-East Hotel Mets Shibuya

Everyone (5) Couples (2)
4 out of 5
Super Zentral, Gleich neben der Zugststion. Sauberkeit gut. Schlecht: W-Lan sehr langsam. Bett sehr klein und unbequem.(Rückenschmerzen)

Posted by on 23 Jan 2020

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4 out of 5
Die Lage ist ziemlich gut, vorallem wenn man direkt an den Flughafen möchte mit dem Narita express.

Posted by on 16 Sep 2019

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5 out of 5
Vraiment bien placé et propre. Personnel tres aimable!

Posted by on 23 Aug 2019

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5 out of 5

Posted by on 9 May 2019

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4 out of 5

Posted by on 28 Apr 2019

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5 out of 5
Das zur Verfügung stehende Mobiltelefon, dass mit Internet ausgestattet ist, und gratis verwendet werden konnte. Der Netzadapter

Posted by on 27 Apr 2019

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5 out of 5

Posted by on 14 Nov 2018

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Property Features

JR-East Hotel Mets Shibuya offers its guests a vending machine, multilingual staff, and laundry facilities. WiFi is free in public spaces. JR-East Hotel Mets Shibuya also features a front desk safe, a lift, and a microwave in a common area. Limited parking is available for a fee and is offered on a first-come, first-served basis. Smoking is allowed in designated areas at this 3.5-star Tokyo hotel.

  • 195 guestrooms or units
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Lift
  • Smoking in designated areas
  • Microwave in a common area

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Ebisu Station (1.1 km / 0.7 mi)
  • Metro station: Shibuya Station (0.1 km / 0.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

JR-East Hotel Mets Shibuya offers 195 air-conditioned accommodations with complimentary slippers and a hairdryer. Flat-screen televisions come with pay-per-view films. Bathrooms include a combined bath/shower unit with a deep soaking bath and bidets. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Deep-soaking bath
  • Flat-screen television
  • Premium channels
  • Films for purchase
  • Fridge
  • Combined shower/bath
  • Housekeeping (daily)
  • Hairdryer
  • Slippers
  • Bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible registration desk
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 6 years old and younger stay free when using existing bedding.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Children stay free - maximum age 6
  • Children stay free
  • Parking height restrictions apply
  • Property is not currently implementing any guest safety measures

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 1800 for adults and from JPY 1800 for children
  • Covered self-parking fee: JPY 2000 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • JR-EAST HOTEL METS
  • JR-EAST METS SHIBUYA
  • JR-EAST METS
  • Jr East Mets Shibuya Tokyo
  • JR-EAST HOTEL METS SHIBUYA Hotel
  • JR-EAST HOTEL METS SHIBUYA Tokyo
  • JR-EAST HOTEL METS SHIBUYA Hotel Tokyo

You should know

  • Children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.