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Ours Inn Hankyu

3.0 star property

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Photo gallery for Ours Inn Hankyu

Public bath
Reception
Modern Japanese-Style Room, Non Smoking (1 Station from Shinagawa)
Restaurant
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services

Explore the area

View in a map
1-50-5 Oi, Shinagawa-ku, Tokyo, Tokyo, 140-0014
  • Place, Shinagawa Central Park
    ‪9 min walk‬
  • Place, Ohi Racecourse
    ‪3 min drive‬
  • Place, Shinagawa Aquarium
    ‪3 min drive‬
  • Airport, Tokyo (HND-Haneda)
    ‪18 min drive‬

Room options

View all photos for Single Room, Non Smoking (1 Station from Shinagawa)

Desk, laptop workspace, free WiFi, bed sheets

Single Room, Non Smoking (1 Station from Shinagawa)

8.4 out of 10
Very good
(237 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Single Room, Smoking (1 Station from Shinagawa)

Desk, laptop workspace, free WiFi, bed sheets

Single Room, Smoking (1 Station from Shinagawa)

8.2 out of 10
Very good
(30 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Twin Room, Non Smoking (1 Station from Shinagawa)

Twin Room, Non Smoking (1 Station from Shinagawa)

Twin Room, Non Smoking (1 Station from Shinagawa)

8.6 out of 10
Excellent
(73 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for Economy Double Room, Non Smoking (1 Station from Shinagawa)

Desk, laptop workspace, free WiFi, bed sheets

Economy Double Room, Non Smoking (1 Station from Shinagawa)

8.0 out of 10
Very good
(10 reviews)
  • Sleeps 2
  • 1 Single Bed

View all photos for Triple Room, Non Smoking (1 Station from Shinagawa)

Triple Room, Non Smoking (1 Station from Shinagawa)

Triple Room, Non Smoking (1 Station from Shinagawa)

9.8 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Single Murphy Bed OR 1 Single Bed

View all photos for Modern Japanese-Style Room, Non Smoking (1 Station from Shinagawa)

Modern Japanese-Style Room, Non Smoking (1 Station from Shinagawa)

Modern Japanese-Style Room, Non Smoking (1 Station from Shinagawa)

10.0 out of 10
Exceptional
(1 review)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Fourth Room, Non Smoking (1 Station from Shinagawa)

Fourth Room, Non Smoking (1 Station from Shinagawa)

Fourth Room, Non Smoking (1 Station from Shinagawa)

7.8 out of 10
Good
(8 reviews)
  • 1 bedroom
  • Sleeps 4
  • 3 Single Beds and 1 Single Sofa Bed

View all photos for Renovated Standard Single Room, Non Smoking

Desk, laptop workspace, free WiFi, bed sheets

Renovated Standard Single Room, Non Smoking

9.4 out of 10
Exceptional
(11 reviews)
  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Large Single Bed

View all photos for Renovated Top Floor Standard Single Room, Non Smoking (VOD & Check-in from 2 PM)

Desk, laptop workspace, free WiFi, bed sheets

Renovated Top Floor Standard Single Room, Non Smoking (VOD & Check-in from 2 PM)

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Large Single Bed

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Public bath
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  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.3 out of 5, Excellent, 2,344 reviews
The price is €101
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About this property

Ours Inn Hankyu

A restaurant, a bar/lounge, and a coffee shop/cafe are available at this hotel. WiFi in public areas is free. Other amenities include self parking, conference space, and dry cleaning.
Ours Inn Hankyu offers 1388 air-conditioned accommodations with slippers and hair dryers. Televisions come with pay movies.

Bathrooms include bidets, toilets with an electronic bidet, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is offered daily and in-room massages can be requested.

Our customers tell us they can't get enough of the shopping around Ours Inn Hankyu. During your stay, you'll be close to Tokyo Tower. Free WiFi in public areas, a restaurant, and a bar are available.
  • Free WiFi (speed: 25+ Mbps)
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Amenities include a front-desk safe, 14 meeting rooms, and conference space
  • Guests have great things to say about the comfortable accommodations and the proximity to shopping
  • 8 minutes by car from Tokyo Tower and 10 minutes from Tokyo Imperial Palace
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 3014 square feet (280 square meters) and includes conference space. Ours Inn Hankyu also features a vending machine, laundry facilities, and dry cleaning/laundry services. Parking is available for a fee.
For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 9:30 AM.
Ours Inn Hankyu has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (JPY 1,800 per night)
  • Limited on-site self parking
  • Wheelchair-accessible van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 1,500 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 14 meeting rooms
  • 3,014 square feet of conference space

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • Pay films
  • TV

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: JPY 4000
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: JPY 2000

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from May 7 2026 to May 8 2026 (dates subject to change).
The property will be renovating from June 12 2025 to March 30 2027 (completion date subject to change). The following areas are affected:
  • Select guestrooms
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 1500 per person
  • Self parking fee: JPY 1800 per night
  • Early check-in fee: JPY 4000 (subject to availability)
  • Late check-out fee: JPY 2000 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

OURS INN HANKYU Tokyo
OURS HANKYU Tokyo
OURS HANKYU
Ours Hotel Hankyu
Ours Hotel Shinagawa
OURS INN HANKYU Tokyo
OURS HANKYU Tokyo
OURS HANKYU
Hotel OURS INN HANKYU Tokyo
Tokyo OURS INN HANKYU Hotel
Hotel OURS INN HANKYU
OURS INN HANKYU Hotel
OURS INN HANKYU Tokyo
OURS INN HANKYU Hotel Tokyo

Ours Inn Hankyu Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1307 out of 2635 reviews
Rating 8 - Good. 926 out of 2635 reviews
Rating 6 - Okay. 288 out of 2635 reviews
Rating 4 - Poor. 66 out of 2635 reviews
Rating 2 - Terrible. 48 out of 2635 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

6/10 Okay

Donald, Whitestown

Travelled with partner
Liked: Cleanliness
Staff was great. Rooms are rather small. Breakfast Buffet was awful, not offering more variety foods such as pasteries and so forth. One positive thing is that the hotel is right across the street from train station.
Stayed 3 nights in Nov 2025

6/10 Okay

Donald, Whitestown

Liked: Cleanliness
Room was rather small. Breakfast was awful. Staff very nice. One positive thing is that it’s near train station.
Stayed 2 nights in Nov 2025

6/10 Okay

Jacques

Stayed 7 nights in Dec 2025

10/10 Excellent

Garrick

Stayed 3 nights in Dec 2025

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean room and hotel is located in the middle of restaurants. Shopping centers, train, and bus stop.
Stayed 1 night in Dec 2025

6/10 Okay

Harue

Travelled with family
Liked: Cleanliness
Disliked: Amenities
チェックイン時間のタイミングが悪かったのか、エレベーターに乗るまでに10分くらい待ちました。5歳の子どもと利用しましたが、客室に子ども用のタオルと枕がなく、フロントに電話すると「取りに来て」とのことで子どもを連れてまたフロントへ降りて、エレベーター待ちは疲れた後に結構きつかったです。部屋はとても清潔でよかったです。
Stayed 1 night in Dec 2025

10/10 Excellent

jiny

Travelled with group
Liked: Cleanliness, staff & service, amenities
As usual, great staff, services, amenities and neighborhood.
Stayed 4 nights in Nov 2025

10/10 Excellent

jiny

Travelled with group
Liked: Cleanliness, staff & service, amenities
I always stay here, high caliber customer service and helpful staff, excellent amenities, location is great if you want to avoid crowds and pricing is competitive. Plenty of shops for shopping and restaurants and food courts are all available here. This is my third time staying here in the last 5 years and will always return to this location.
Stayed 6 nights in Nov 2025

10/10 Excellent

Tomoki

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2025

10/10 Excellent

Ken

Best of all the hotels i
Stayed 3 nights in Nov 2025

10/10 Excellent

Tsutomu

Stayed 1 night in Nov 2025

6/10 Okay

miki, Bloomfield Township

Stayed 1 night in Nov 2025

10/10 Excellent

Tsuyoshi

Liked: Cleanliness, staff & service, amenities
Service of staff was excellent.
Stayed 1 night in Nov 2025

10/10 Excellent

tsuyoshi

Liked: Cleanliness, staff & service, amenities
Everything was as expected.
Stayed 1 night in Nov 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
The onsen is very nice. A bargain at 500 Yen for each use by hotel guests. Staff easily handled my questions about using the lockers and the wristbands. The onsite Family Mart and large grocery are bonuses as well.
Stayed 4 nights in Nov 2025

8/10 Good

travis

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, helpful staff. Great location- station, food and shopping. Sento gets really crowded at night.
Stayed 1 night in Oct 2025

8/10 Good

Ken

Stayed 4 nights in Oct 2025

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic Stay with Thoughtful Amenities and Great

Ours Inn Hankyu is a wonderfully managed hotel that truly caters to international travelers. From the moment you walk in, you’re greeted by a fully staffed welcome team who can assist in multiple languages. Even with many staff members present, check-in was smooth thanks to the convenient check-in machines. The hotel is thoughtfully designed with two towers—one dedicated to solo travelers and another for those traveling in pairs or groups. This attention to detail really enhances the comfort and convenience of your stay. The location is excellent. The hotel is surrounded by sophisticated bars and izakayas—one of which Brad Pitt was recently photographed at! It’s also conveniently near a market, Starbucks, and Ootoya, making meals quick and easy. There are plenty of bakeries and pasta spots nearby as well. Omachi Station is close and connects to many main train lines, which makes getting around effortless. Despite being in a busy area, the surrounding neighborhoods are quiet and safe, yet trendy and fun to explore on foot. The best part of my stay was having an air purifier in every room I stayed in—a small touch that made a big difference for comfort and peace of mind. Overall, Ours Inn Hankyu combines convenience, thoughtful amenities, and excellent service. I will definitely book again on my next visit!
Stayed 2 nights in Oct 2025

8/10 Good

Jenny

Stayed 2 nights in Oct 2025

10/10 Excellent

CHARLES

Liked: Cleanliness
Stayed 3 nights in Oct 2025

8/10 Good

Russel

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Great facility and location. Check in was difficult and frustrating. Must use an electronic check in which had terrible software the staff were not friendly or helpful
Stayed 3 nights in Sep 2025

10/10 Excellent

Terue

Stayed 6 nights in Sep 2025

4/10 Poor

MASAHIRO

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I took the Rinkai Line to Oimachi Station, which is the nearest station to the hotel. I was surprised by how far the walk was from the train platform to the hotel. It was also a bit confusing that the hotel has two separate towers. The check-in area and my room were quite far apart as well. Since check-in is handled by a machine with very limited human interaction, it can be confusing for first-time guests. The hotel should at least have staff available to assist customers during the process.
Stayed 1 night in Sep 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities
Rooms were a little old but overall very convenient and a lot of food options. JR station right next to hotel is a plus.
Stayed 1 night in Sep 2025

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff and excellent service
Stayed 6 nights in Sep 2025