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Shibuya Tokyu REI Hotel

3.0 star property

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Photo gallery for Shibuya Tokyu REI Hotel

Breakfast, lunch and dinner served
Front of property
Hallway
Breakfast, lunch and dinner served
Down duvets, in-room safe, desk, blackout curtains

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

Map
1-24-10 Shibuya, Tokyo, Tokyo-to, 150-0002
  • Shibuya Crossing
    ‪2 min walk‬
  • Meiji Jingu Shrine
    ‪4 min drive‬
  • Tokyo Tower
    ‪4 min drive‬
  • Tokyo (HND-Haneda)
    ‪16 min drive‬

Room options

View all photos for Standard Twin Room (Wide Bed)

Down duvets, in-room safe, desk, blackout curtains

Standard Twin Room (Wide Bed)

8.6 out of 10
Excellent
(21 reviews)
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Twin Room, 2 Single Beds, Non Smoking

Down duvets, in-room safe, desk, blackout curtains

Twin Room, 2 Single Beds, Non Smoking

8.4 out of 10
Very good
(19 reviews)
  • 16 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room (4-12F)

Down duvets, in-room safe, desk, blackout curtains

Double Room (4-12F)

8.4 out of 10
Very good
(30 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room

Down duvets, in-room safe, desk, blackout curtains

Superior Double Room

7.8 out of 10
Good
(18 reviews)
  • 13 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

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About this property

Shibuya Tokyu REI Hotel

Hotel with a restaurant, steps from Shibuya Crossing
A restaurant, a microwave in a common area, and conference space are available at this hotel. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Housekeeping is available on request.
Shibuya Tokyu REI Hotel offers 225 accommodations with safes and slippers. Beds feature down comforters. This Tokyo hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps.

Bathrooms include shower/tub combinations with deep soaking bathtubs, bidets, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

Our customers tell us they can't get enough of the helpful staff at Shibuya Tokyu REI Hotel. During your stay, you're just a quick walk from Shibuya Crossing. Features include free WiFi in public areas, plus a restaurant and breakfast (surcharge).
  • Free WiFi (speed: 50+ Mbps)
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Amenities include a front-desk safe, a meeting room, and conference space
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Steps from Shibuya Crossing and a 4-minute drive from National Stadium
There's a restaurant on site. WiFi is free in public spaces. Event space at this hotel measures 280 square feet (26 square meters) and includes conference space. A vending machine, multilingual staff, and laundry facilities are also featured at Shibuya Tokyu REI Hotel.

Smoking is allowed in designated areas at this 3-star Tokyo hotel.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 9:30 AM.
HUSH-HUSH - This restaurant serves breakfast, lunch, and dinner.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (JPY 2,500 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 2,500 per person
  • A restaurant

Restaurants on site

  • HUSH-HUSH

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 280 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 40 steps to reach entrance
  • Lift (80 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchairs on site

More

  • 1 building
  • 13 floors
  • Banquet hall
  • Built in 1979
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • HDTV with cable/satellite channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Some room names indicate varying check-in and check-out times, which override standard check-in and check-out hours.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 2500 per person
  • Nearby parking fee: JPY 2500 per day (1969 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Shibuya Inn
Shibuya Tokyu
Shibuya Tokyu Inn
Tokyu
Tokyu Inn
Tokyu Inn Shibuya
Tokyu Shibuya
Shibuya Tokyu Hotel Shibuya
Shibuya Tokyu Inn Tokyo
Shibuya Tokyu REI Hotel
Tokyu REI Hotel
Shibuya Tokyu REI
Tokyu REI
Shibuya Tokyu REI Hotel Tokyo
Shibuya Tokyu REI Hotel Hotel
Shibuya Tokyu REI Hotel Tokyo
Shibuya Tokyu REI Hotel Hotel Tokyo
Shibuya Tokyu REI Hotel Hotel
Shibuya Tokyu REI Hotel Tokyo
Shibuya Tokyu REI Hotel Hotel Tokyo

Shibuya Tokyu REI Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 589 out of 1002 reviews
Rating 8 - Good. 278 out of 1002 reviews
Rating 6 - Okay. 94 out of 1002 reviews
Rating 4 - Poor. 30 out of 1002 reviews
Rating 2 - Terrible. 11 out of 1002 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

GAUTAM SUDHIR, Ewa Beach

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and great staff
Stayed 1 night in May 2025

10/10 Excellent

Dominic

Great
Stayed 5 nights in Apr 2025

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel with friendly staff. The breakfast was my favorite out of all the hotels we stayed at. Prime location in Shibuya and very close to the station. I have no notes except for to bring your own pillow!
Stayed 4 nights in Apr 2025

10/10 Excellent

Yara, plant city

Stayed 3 nights in Apr 2025

8/10 Good

Erik

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

2/10 Terrible

Heidi

Travelled with family
Disliked: Cleanliness, amenities
Do not stay in Shibuya! It is way too loud to get any sleep! You are better off staying farther out and commuting in. This hotel was the worst of the 4 we stayed at and here is why: 1) check-in was horrible - they make you use some machine that failed 3 times and then helped other people while I waited to get their attention again. 2) the noise is INSANE until about 2-3am and then the birds start up at 5am. Literally you will get no sleep if you are street side. 3) super small rooms (yes I know typical), 4) Very industrial rooms with no character, 5) the evening welcome lounge is pathetic and there doesn't seem to be a way to actually get the 1 cocktail they said was included.
Stayed 2 nights in Apr 2025

4/10 Poor

John

Liked: Staff & service
Disliked: Amenities
Was on 4th floor, super tiny room , no TV..staff ....reason????at elevator area
Stayed 1 night in Apr 2025

10/10 Excellent

Jenn

Stayed 2 nights in Apr 2025

10/10 Excellent

Josie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

8/10 Good

Jacqueline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Friendly staff. Lots of amenities
Stayed 2 nights in Apr 2025

8/10 Good

REBECCA, VALENCIA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

4/10 Poor

Heather

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
This place was just ok- kinda basic. It was clean but very small room for a couple with teenage boy. Not much service or amenities- the welcome lounge very limited snacks and beverages in evening. We did not do breakfast but took a peak and it seemed pretty mid. Not much staff. The auto check in did not work well. It was expensive for what you get but your paying for location which is a couple blocks to Shibuya crossing. We wished we stayed longer at Oriental Tokyo Bay and took transport in instead of paying extra to be in city.
Stayed 2 nights in Apr 2025

10/10 Excellent

Ian

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This was our first time in Tokyo, and we picked this hotel based on its location and previous reviews. The room was small but this was expected and seems to be the norm. However, it was clean, with good amenities and a good bed. Mainly, the staff were extremely friendly, attentive and helpful. We would gladly stay there again.
Stayed 2 nights in Apr 2025

10/10 Excellent

goh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
Small room, but otherwise very nice.
Stayed 5 nights in Apr 2025

10/10 Excellent

Julia

Travelled with partner
Liked: Amenities
Very close to Shibuya station, Shibuya shuffle and Sky viewing platform. Hotel rooms small but had own washroom. Quiet for the most part (double windows) and clean. Liked that they had a laundry room! Good value, location and service for the price.
Stayed 5 nights in Apr 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Too hot

Room was adequate but it was too hot. There was no way to cool the room down. Air conditioning was not available and window did not open.
Stayed 4 nights in Apr 2025

8/10 Good

Dana

Liked: Cleanliness, staff & service, property conditions & facilities
Good location. Affordable and clean hotel with a very comfortable bed. Would stay here again
Stayed 4 nights in Apr 2025

8/10 Good

Lorena

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is excellent except the airconditioning is not properly workung
Stayed 2 nights in Apr 2025

10/10 Excellent

Amanda

Stayed 1 night in Apr 2025

8/10 Good

shayne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area was noisy near the train station, but once trains stopped it was ok, for the price of the hotel I would have liked free movies. The staff at the front desk was exceptional
Stayed 3 nights in Mar 2025

10/10 Excellent

Fatima

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Easy access to all
Stayed 4 nights in Mar 2025

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The best location Friendly clean
Stayed 1 night in Mar 2025

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Perfect location

Excellent location in Shibuya. The check in and check out process was very easy. Room was small but clean. Only wish the A/C was running since sleeping was quite warm but we were able to open the window which helped. Breakfast was good. Would stay here again when in Tokyo.
Stayed 3 nights in Mar 2025

10/10 Excellent

Judy Po-Yee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Other than the room being smaller than I had anticipated, everything was great.
Stayed 5 nights in Mar 2025