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Shibuya Tokyu REI Hotel

3.0 star property

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Photo gallery for Shibuya Tokyu REI Hotel

Front of property
Breakfast, lunch and dinner served
Hallway
Breakfast, lunch and dinner served
Down duvets, in-room safe, desk, blackout curtains

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Laundry room

Explore the area

View in a map
1-24-10 Shibuya, Tokyo, Tokyo-to, 150-0002
  • Place, Shibuya Crossing
    ‪2 min walk‬
  • Place, Hachikō Memorial Statue
    ‪2 min walk‬
  • Place, Shibuya Sky
    ‪3 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪31 min drive‬

Room options

View all photos for Superior Double Room

Down duvets, in-room safe, desk, blackout curtains

Superior Double Room

8.2 out of 10
Very good
(25 reviews)
  • City view
  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room (4-12F)

Down duvets, in-room safe, desk, blackout curtains

Double Room (4-12F)

8.4 out of 10
Very good
(41 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Female Single Room Non Smoking

Down duvets, in-room safe, desk, blackout curtains

Female Single Room Non Smoking

  • Sleeps 1

View all photos for Deluxe Twin Room Non Smoking

Down duvets, in-room safe, desk, blackout curtains

Deluxe Twin Room Non Smoking

  • Sleeps 2

View all photos for Standard Twin Room (Wide Bed)

Down duvets, in-room safe, desk, blackout curtains

Standard Twin Room (Wide Bed)

8.4 out of 10
Very good
(30 reviews)
  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Twin Room, 2 Single Beds, Non Smoking

Down duvets, in-room safe, desk, blackout curtains

Twin Room, 2 Single Beds, Non Smoking

8.4 out of 10
Very good
(25 reviews)
  • City view
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Double Room Non smoking

Down duvets, in-room safe, desk, blackout curtains

Standard Double Room Non smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2

View all photos for Standard Twin Room Non smoking

Down duvets, in-room safe, desk, blackout curtains

Standard Twin Room Non smoking

  • Sleeps 2

View all photos for Superior Double Room Non Smoking

Down duvets, in-room safe, desk, blackout curtains

Superior Double Room Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 2

View all photos for Standard Family Twin Room Non Smoking

Down duvets, in-room safe, desk, blackout curtains

Standard Family Twin Room Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 3

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About this property

Shibuya Tokyu REI Hotel

A restaurant, a microwave in a common area, and conference space are available at this hotel. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Housekeeping is available on request.
Shibuya Tokyu REI Hotel offers 225 accommodations with safes and slippers. Beds feature down comforters. This Tokyo hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps.

Bathrooms include shower/tub combinations with deep soaking bathtubs, bidets, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

Our customers tell us they can't get enough of the helpful staff at Shibuya Tokyu REI Hotel. During your stay, you're just a quick walk from Shibuya Crossing. Features include free WiFi in public areas, plus a restaurant and breakfast (surcharge).
  • Free WiFi (speed: 50+ Mbps)
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Amenities include a front-desk safe, a meeting room, and conference space
  • Guests have great things to say about the location and the helpful staff
  • Steps from Shibuya Crossing and a 4-minute drive from National Stadium
There's a restaurant on site. WiFi is free in public spaces. Event space at this hotel measures 280 square feet (26 square meters) and includes conference space. A vending machine, multilingual staff, and laundry facilities are also featured at Shibuya Tokyu REI Hotel.

Smoking is allowed in designated areas at this 3-star Tokyo hotel.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 9:30 AM.
HUSH-HUSH - This restaurant serves breakfast, lunch, and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (JPY 2,500 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 2,500 per person
  • A restaurant

Restaurants on site

  • HUSH-HUSH

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff

Business services

  • 280 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 40 steps to reach entrance
  • Lift (80 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchairs on site

More

  • 1 building
  • 13 floors
  • Banquet hall
  • Built in 1979
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • HDTV with cable/satellite channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Some room names indicate varying check-in and check-out times, which override standard check-in and check-out hours.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 2500 per person
  • Nearby parking fee: JPY 2500 per day (1969 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Shibuya Inn
Shibuya Tokyu
Shibuya Tokyu Inn
Tokyu
Tokyu Inn
Tokyu Inn Shibuya
Tokyu Shibuya
Shibuya Tokyu Hotel Shibuya
Shibuya Tokyu Inn Tokyo
Shibuya Tokyu REI Hotel
Tokyu REI Hotel
Shibuya Tokyu REI
Tokyu REI
Shibuya Tokyu REI Hotel Tokyo
Shibuya Tokyu REI Hotel Hotel
Shibuya Tokyu REI Hotel Tokyo
Shibuya Tokyu REI Hotel Hotel Tokyo
Shibuya Tokyu REI Hotel Hotel
Shibuya Tokyu REI Hotel Tokyo
Shibuya Tokyu REI Hotel Hotel Tokyo

Shibuya Tokyu REI Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 603 out of 1009 reviews
Rating 8 - Good. 273 out of 1009 reviews
Rating 6 - Okay. 97 out of 1009 reviews
Rating 4 - Poor. 23 out of 1009 reviews
Rating 2 - Terrible. 13 out of 1009 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Hon

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room and bathroom was a little small but clean for 2 persons with large suitcases. Location is very close to Shibuya Station. Staff are very friendly and helpful. Would consider staying there next time if we are going back to Tokyo.
Stayed 2 nights in Dec 2025

10/10 Excellent

Sheri

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfectly located for tourists!! The rooms were very efficient and the staff was incredibly hospitable. Would definitely stay here again! :)
Stayed 2 nights in Dec 2025

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
Fairly clean room. Coin laundry is available on 5/F floor so its very convenient.
Stayed 5 nights in Dec 2025

8/10 Good

Shari J.

Business traveller
Liked: Cleanliness, staff & service, amenities
The staff was very kind and helpful.
Stayed 2 nights in Dec 2025

10/10 Excellent

Natalie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff is so considerate and kind. It is a wonderful location. Very close to the Shibuya scramble. Would recommend!
Stayed 4 nights in Nov 2025

8/10 Good

Kathleen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very helpful and extremely courteous.
Stayed 3 nights in Nov 2025

8/10 Good

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great simple room fantastic location
Stayed 2 nights in Dec 2025

8/10 Good

piem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good location near shibuya scramble & miyashita park complex
Stayed 4 nights in Nov 2025

8/10 Good

Betsy

Travelled with family
Liked: Cleanliness, staff & service, amenities
The room was very clean, but it did have an older feeling to it. The room was much smaller than expected - however, it is in the middle of Shibuya City. The location was great for sightseeing activities.
Stayed 1 night in Nov 2025

10/10 Excellent

Andrea, Los Alamitos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

10/10 Excellent

stephanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time staying here doesnt disappoint always a good stay friendly staff, good food, amenities are good. Definitely will book again on next trip
Stayed 5 nights in Nov 2025

10/10 Excellent

Emily

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and filled with all the amenities. Would stay again.
Stayed 2 nights in Nov 2025

10/10 Excellent

Nerisa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had a great stay at Shibuya Tokyu Rei hotel. Location was perfect. Close to the train stations, Shibuya scramble crossing and Shibuya sky. Harajuku was just a 20min walk away. Staff were so friendly and always willing to help with directions and recommendations. We had a lovely stay and would stay here again.
Stayed 7 nights in Nov 2025

6/10 Okay

Morey

Travelled with family
Staff was good. Room and facility not worth the price.
Stayed 1 night in Nov 2025

10/10 Excellent

Chris

Stayed 3 nights in Oct 2025

8/10 Good

Jiawei, Maspeth

Stayed 3 nights in Nov 2025

8/10 Good

James

Liked: Cleanliness, amenities, property conditions & facilities
Front staff very friendly and professional, great location for a Shibuya stay
Stayed 4 nights in Nov 2025

10/10 Excellent

thomas

Liked: Cleanliness, amenities, property conditions & facilities
Perfect stay beds are more comfortable than most hotels in the area very kind staff and in the PERFECT location :)
Stayed 3 nights in Nov 2025

10/10 Excellent

Alexa

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Everything was amazing. The staff was super friendly and helpful. The room was ready and super great location. Would recommend to anyone
Stayed 2 nights in Nov 2025

10/10 Excellent

Adriana

Stayed 3 nights in Nov 2025

10/10 Excellent

Benoit

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
AC a little bit too hot, everything else very good
Stayed 7 nights in Nov 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities
The staff were very friendly and welcoming, rooms really clean and comfortable. Will defintiely stay here again!
Stayed 1 night in Oct 2025

6/10 Okay

Jack

Liked: Cleanliness, property conditions & facilities
Location was great. Close to transit and many amenities- depending on what you are looking for. Room was a bit cramped for two adults, especially the bathroom. Given the location, it was expected. AC in the room could have been cooler. Room insulation from noise was okay.
Stayed 2 nights in Nov 2025

10/10 Excellent

Sheryl

Travelled with group
Liked: Cleanliness, property conditions & facilities
It was great stay and prime location . Staff were very friendly and accommodating. Would stay there again.
Stayed 3 nights in Nov 2025

6/10 Okay

Sheri

Stayed 1 night in Oct 2025