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Shibuya Tokyu REI Hotel

3.0 star property

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Photo gallery for Shibuya Tokyu REI Hotel

Front of property
Hallway
Breakfast, lunch and dinner served
Breakfast, lunch and dinner served
Down duvets, in-room safe, desk, blackout curtains

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Laundry room

Explore the area

View in a map
1-24-10 Shibuya, Tokyo, Tokyo-to, 150-0002
  • Place, Shibuya Crossing
    ‪2 min walk‬
  • Place, Hachikō Memorial Statue
    ‪2 min walk‬
  • Place, Shibuya Sky
    ‪3 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪38 min drive‬

Room options

View all photos for Superior Double Room

Down duvets, in-room safe, desk, blackout curtains

Superior Double Room

8.2 out of 10
Very good
(26 reviews)
  • City view
  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Double Room (4-12F)

Down duvets, in-room safe, desk, blackout curtains

Double Room (4-12F)

8.4 out of 10
Very good
(43 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Female Single Room Non Smoking

Down duvets, in-room safe, desk, blackout curtains

Female Single Room Non Smoking

  • Sleeps 1
  • Free Wi-Fi

View all photos for Deluxe Twin Room Non Smoking

Down duvets, in-room safe, desk, blackout curtains

Deluxe Twin Room Non Smoking

  • Sleeps 2
  • Free Wi-Fi

View all photos for Standard Twin Room (Wide Bed)

Down duvets, in-room safe, desk, blackout curtains

Standard Twin Room (Wide Bed)

8.2 out of 10
Very good
(34 reviews)
  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Twin Room, 2 Single Beds, Non Smoking

Down duvets, in-room safe, desk, blackout curtains

Twin Room, 2 Single Beds, Non Smoking

8.4 out of 10
Very good
(27 reviews)
  • City view
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Double Room Non smoking

Down duvets, in-room safe, desk, blackout curtains

Standard Double Room Non smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • Free Wi-Fi

View all photos for Standard Twin Room Non smoking

Down duvets, in-room safe, desk, blackout curtains

Standard Twin Room Non smoking

  • Sleeps 2
  • Free Wi-Fi

View all photos for Superior Double Room Non Smoking

Down duvets, in-room safe, desk, blackout curtains

Superior Double Room Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 2
  • Free Wi-Fi

View all photos for Standard Family Twin Room Non Smoking

Down duvets, in-room safe, desk, blackout curtains

Standard Family Twin Room Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • Free Wi-Fi

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About this property

Shibuya Tokyu REI Hotel

A restaurant, a microwave in a common area, and conference space are available at this hotel. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Housekeeping is available on request.
Shibuya Tokyu REI Hotel offers 225 accommodations with safes and slippers. Beds feature down comforters. This Tokyo hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps.

Bathrooms include shower/tub combinations with deep soaking bathtubs, bidets, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

Our customers tell us they can't get enough of the helpful staff at Shibuya Tokyu REI Hotel. During your stay, you're just a quick walk from Shibuya Crossing. Features include free WiFi in public areas, plus a restaurant and breakfast (surcharge).
  • Free WiFi (speed: 50+ Mbps)
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Amenities include a front-desk safe, a meeting room, and conference space
  • Guests have great things to say about the helpful staff and the location
  • Steps from Shibuya Crossing and a 4-minute drive from National Stadium
There's a restaurant on site. WiFi is free in public spaces. Event space at this hotel measures 280 square feet (26 square meters) and includes conference space. A vending machine, multilingual staff, and laundry facilities are also featured at Shibuya Tokyu REI Hotel.

Smoking is allowed in designated areas at this 3-star Tokyo hotel.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 9:30 AM.
HUSH-HUSH - This restaurant serves breakfast, lunch, and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (JPY 2,500 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 2,500 per person
  • A restaurant

Restaurants on site

  • HUSH-HUSH

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff

Business services

  • 280 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 40 steps to reach entrance
  • Lift (80 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchairs on site

More

  • 1 building
  • 13 floors
  • Banquet hall
  • Built in 1979
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • HDTV with cable/satellite channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Some room names indicate varying check-in and check-out times, which override standard check-in and check-out hours.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 2500 per person
  • Nearby parking fee: JPY 2500 per day (1969 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Shibuya Inn
Shibuya Tokyu
Shibuya Tokyu Inn
Tokyu
Tokyu Inn
Tokyu Inn Shibuya
Tokyu Shibuya
Shibuya Tokyu Hotel Shibuya
Shibuya Tokyu Inn Tokyo
Shibuya Tokyu REI Hotel
Tokyu REI Hotel
Shibuya Tokyu REI
Tokyu REI
Shibuya Tokyu REI Hotel Tokyo
Shibuya Tokyu REI Hotel Hotel
Shibuya Tokyu REI Hotel Tokyo
Shibuya Tokyu REI Hotel Hotel Tokyo
Shibuya Tokyu REI Hotel Hotel
Shibuya Tokyu REI Hotel Tokyo
Shibuya Tokyu REI Hotel Hotel Tokyo

Shibuya Tokyu REI Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 594 out of 1009 reviews
Rating 8 - Good. 277 out of 1009 reviews
Rating 6 - Okay. 101 out of 1009 reviews
Rating 4 - Poor. 23 out of 1009 reviews
Rating 2 - Terrible. 14 out of 1009 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Justin

Stayed 2 nights in Feb 2026

10/10 Excellent

Nicholas

Stayed 1 night in Feb 2026

10/10 Excellent

Sacha

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Fabulous location Friendly and helpful staff Excellent facilities- definitely go back next time !
Stayed 1 night in Feb 2026

8/10 Good

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff were courteous and location is amazing.
Stayed 5 nights in Jan 2026

6/10 Okay

HAYEON

Stayed 4 nights in Jan 2026

10/10 Excellent

WENDY

Liked: Cleanliness, amenities, property conditions & facilities
The location was excellent. Easy to walk around to so many destinations in Shibuya. The staff were very friendly and helpful.The breakfast buffet was great. We had breakfast every morning here.
Stayed 3 nights in Jan 2026

10/10 Excellent

Teresa

Liked: Cleanliness, amenities, property conditions & facilities
Room is clean and tidy. Amenities was great, love all the face wash, face cleanser and hair oils come with stay
Stayed 4 nights in Jan 2026

10/10 Excellent

Doris

Travelled with family, Travelled with group
Excellent service from all the staff. Extremely helpful when shipping our luggage to the next destination. The rooms dont get particularly cool. I am menopausal and was very hot. That is my only issue. Everything else is perfect! Super easy to check in and out. We stayed twice so far. Will be back in the fall too.
Stayed 1 night in Jan 2026

8/10 Good

Pooja

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms in a super good location. The metro lines are literally steps away. It is fairly tight quarters though (as expected)
Stayed 4 nights in Dec 2025

6/10 Okay

Howard

Very small room and bathroom
Stayed 2 nights in Jan 2026

10/10 Excellent

Yat Sun

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are tiny, but the location is great!
Three minutes from the Shibuya Crossing
Stayed 1 night in Jan 2026

10/10 Excellent

Tauree

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
Great location and amenities.
Stayed 3 nights in Jan 2026

8/10 Good

Lisa

Liked: Cleanliness, amenities
Room and staff were excellent. The evening guest lounge was very lacking in selection. Not refilled over the 2 nights.
Stayed 3 nights in Jan 2026

8/10 Good

Doris

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
The staff was very courteous and helpful.
Stayed 1 night in Jan 2026

8/10 Good

Karen Mae, Stanhope

Travelled with family
Liked: Cleanliness, property conditions & facilities
Shibuya Tokyo REI Hotel is in a great location—very convenient for getting around. The staff are super friendly, and they even provide supplies at the reception area (comb, toothbrush, etc.), whether you forgot to bring them or not 😁 That said, the room—and especially the bathroom—are on the small side. I’m only 5’1” and about 115 lbs, and I kept hitting my elbow every time I raised my arms to wash my hair or body. 😂 I’m not sure about the other room types, but ours was definitely tight, so just be warned!
Stayed 4 nights in Nov 2025

6/10 Okay

Simon Helen

Travelled with partner
Liked: Cleanliness
Room was a bit small, staff seemed a bit bored, like not really loving their job.
Stayed 2 nights in Jan 2026

10/10 Excellent

LaRahn Michelle

Liked: Cleanliness, amenities, property conditions & facilities
I had a nice stay. I liked the location. It’s a couple minutes walk to Shibuya square scramble. The Shibuya train station is right outside the hotel. There are many food and shopping places in walking distance. The room was small but clean. The front staff were very friendly and helpful, from check in to check out. They assisted me in catching the limousine bus to Narita airport which was a little over an hour away. Yes I would recommend. Yes I world stay there again.
This is the front of the hotel from across the street
Stayed 4 nights in Jan 2026

10/10 Excellent

John

Stayed 4 nights in Jan 2026

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Our room was very clean and comfortable. All the staff was super nice. Location was perfect! Our only issue is you can't control the room temperature individually and it was often warm and stuffy in the room. That said we'd absolutely stay here again.
Stayed 2 nights in Jan 2026

10/10 Excellent

Michael

Travelled with family
Great staff/people. Great service.
Stayed 3 nights in Jan 2026

10/10 Excellent

Flordeliza

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything is perfect location, staff are good and food 😊
Stayed 2 nights in Jan 2026

8/10 Good

BRIAN, Sherwood Park

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel, very central in Shebuya near train and subway lines excellent breakfast.
Stayed 4 nights in Jan 2026

8/10 Good

Doris

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It would be nice to have a lounge where you can come back to for a wine or beer.
Stayed 5 nights in Jan 2026

2/10 Terrible

Camila

Stayed 3 nights in Jan 2026

10/10 Excellent

Zackery

Stayed 1 night in Jan 2026