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Smile Hotel Tokyo Nihonbashi

3.0 star property

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Photo gallery for Smile Hotel Tokyo Nihonbashi

Front of property
Desk, blackout curtains, iron/ironing board, free WiFi
Lobby
Lobby
Laundry room

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • 24/7 front desk

Explore the area

View in a map
2-13-5 Nihombashi-Kayabacho, Chuo-ku, Tokyo, Tokyo, 103-0025
  • Place, Koami Shrine
    ‪8 min walk‬
  • Place, Suitengu Shrine
    ‪9 min walk‬
  • Place, Tsukiji Outer Market
    ‪20 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪29 min drive‬

Room options

View all photos for Single Room, Non Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Single Room, Non Smoking

7.8 out of 10
Good
(61 reviews)
  • 11 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Twin Room, Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Twin Room, Smoking

8.0 out of 10
Very good
(13 reviews)
  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room, Non Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Double Room, Non Smoking

8.0 out of 10
Very good
(16 reviews)
  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Double Room, Smoking

7.8 out of 10
Good
(9 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room, Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Single Room, Smoking

7.6 out of 10
Good
(21 reviews)
  • 11 sq m
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Twin Room, Non Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Twin Room, Non Smoking

8.2 out of 10
Very good
(18 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Single Room - Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Single Room - Smoking

  • Sleeps 1

View all photos for Single Room - Non Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Single Room - Non Smoking

  • Sleeps 1

View all photos for Double Room - Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Double Room - Smoking

  • Sleeps 2

View all photos for Double Room - Non Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Double Room - Non Smoking

  • Sleeps 2

View all photos for Twin Room - Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Twin Room - Smoking

  • Sleeps 2

View all photos for Twin Room - Non Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Twin Room - Non Smoking

  • Sleeps 2

[Standard] [Triple Room] [Smoking]

  • Sleeps 3

Semi-double Room

  • Sleeps 2

Semi-double Room Non-smoking

  • Sleeps 2

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Interior
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  • Air-conditioning
  • Breakfast available
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4.1 out of 5, Very good, 1,006 reviews
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About this property

Smile Hotel Tokyo Nihonbashi

Hotel with a restaurant, near Tokyo Imperial Palace
A restaurant, dry cleaning, and laundry facilities are available at this hotel. WiFi in public areas is free. Additionally, a 24-hour front desk, a front-desk safe, and a vending machine are onsite. Weekly housekeeping is available.
Smile Hotel Tokyo Nihonbashi offers 171 accommodations with slippers and hair dryers. This Tokyo hotel provides complimentary wired and wireless Internet access. Bathrooms include shower/tub combinations, bidets, and complimentary toiletries. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered weekly and in-room massages can be requested. Housekeeping is provided on a limited basis.
Our customers tell us they can't get enough of Smile Hotel Tokyo Nihonbashi's great location. During your stay, you're just a quick walk from Suitengu Shrine. You'll find features like free WiFi in public areas, plus a restaurant and breakfast (surcharge).
  • Free WiFi
  • Enjoy a bite to eat at the family restaurant
  • Buffet breakfast served daily for a fee
  • Amenities include a front-desk safe, laundry facilities, and an elevator
  • Guests have great things to say about the helpful staff and the location
  • Just a 3-minute drive from Tokyo Imperial Palace and a few minutes from Ueno Park
There's a restaurant on site. Public spaces have free WiFi. Smile Hotel Tokyo Nihonbashi also features a vending machine, laundry facilities, and dry cleaning/laundry services.
For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 9:30 AM.
ガスト - Onsite family restaurant.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 1,200 per person
  • A restaurant

Restaurants on site

  • ガスト

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Spa

  • In-room massages

Accessibility

  • Lift

More

  • 1 building
  • 9 floors
  • Built in 1984
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from June 1 2025 to February 28 2026 (completion date subject to change). The following areas are affected:
  • Exterior
  • Select guestrooms
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 1200 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Smile
Smile Tokyo Nihonbashi Tokyo
Smile Hotel Tokyo Nihonbashi
Smile Tokyo Nihonbashi
Smile Tokyo Nihonbashi Hotel
Smile Hotel Tokyo Nihombashi Japan
Universe Hotel Chuo
Smile Hotel Tokyo Nihonbashi Hotel
Smile Hotel Tokyo Nihonbashi Tokyo
Smile Hotel Tokyo Nihonbashi Hotel Tokyo

Smile Hotel Tokyo Nihonbashi Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 356 out of 1000 reviews
Rating 8 - Good. 364 out of 1000 reviews
Rating 6 - Okay. 196 out of 1000 reviews
Rating 4 - Poor. 59 out of 1000 reviews
Rating 2 - Terrible. 25 out of 1000 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Samuel

Liked: Cleanliness, amenities, property conditions & facilities
Everything was excellent! I think for Tokyo, room was a really good size. Very clean and modern. No cigarette smell that many people have stated. Great location, nice quiet neighbourhood but right next to metro station! Brilliant breakfast, no noise, great price for Tokyo can't recommend enough!
Stayed 4 nights in Nov 2025

6/10 Okay

SHRESTHA

Disliked: Staff & service
Staff
Stayed 1 night in Oct 2025

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2025

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant room was a comfortable size. Good price for the room and the proximity to Tokyo station and local metro lines was very convenient. Quieter business area but within easy walking distance to the upscale Ginza area.
Stayed 5 nights in Oct 2025

10/10 Excellent

Cristian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
perfect stay and great location
Stayed 6 nights in Oct 2025

10/10 Excellent

Kathryna Cloie

Liked: Cleanliness
I liked how friendly they were and how clean it was! Definitely would stay here again.
Stayed 1 night in Oct 2025

6/10 Okay

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were very small, but honestly, based on my wife’s knowledge of Japan, that was to be expected. It is a very high populated area, and space is very limited. Otherwise, the staff was very friendly. The place was clean. The rooms only get cleaned, every three days. Not good for people with small children. My only complaint is that all of the TV stations are broadcasted in Japanese. That was not cool.
Stayed 1 night in Oct 2025

8/10 Good

Peggy, Redmond

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The front desk staff was very helpful. The lack English speaking TV stations was disappointing. Not that we come to watch TV, but our other hotels in Japan had an English option.
Stayed 1 night in Oct 2025

8/10 Good

Hamza

Travelled with partner
Liked: Staff & service
Disliked: Amenities
The room was small but good. Will stay again.
Stayed 6 nights in Oct 2025

10/10 Excellent

Andrea

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great place! Would definitely stay here again!
Stayed 4 nights in Sep 2025

4/10 Poor

Joshua

Stayed 1 night in Sep 2025

10/10 Excellent

Amanda

Stayed 3 nights in Sep 2025

4/10 Poor

Cintia, Ontario

Disliked: Staff & service, property conditions & facilities
No safe available for our valuables. No drinking water available- had to get water from a convenience store- Breakfast was bad.
Stayed 8 nights in Sep 2025

2/10 Terrible

Mark A

Stayed 1 night in Sep 2025

8/10 Good

Carey W

Liked: Cleanliness, staff & service

Good choice

Standard Tokyo business hotel with tiny rooms. Very close to Kayabacho metro station, Exit 3. The buffet breakfast is very good, with lots of choices. If breakfast is not included with your rate, you can buy it for only 1200 yen.
Stayed 3 nights in Sep 2025

8/10 Good

Mike Jih-Yeuan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and very quiet at night
Stayed 1 night in Aug 2025

8/10 Good

Philip

Liked: Cleanliness, amenities
Said no smoking room but it was a smoking room
Stayed 3 nights in Aug 2025

10/10 Excellent

stewart

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely amazing establishment
Stayed 2 nights in Aug 2025

8/10 Good

Avin

Liked: Cleanliness, staff & service, property conditions & facilities
Nice very cordial staff who speak English. Hotel is in a nice location. Only down is the Room size but if you are alone, it is kind of a cute and compact room with everything you may need. What i liked most is the Free open buffet breakfast. Lots of options to eat in the morning, whether is is Western food or Oriental. Liked also the fact that Towels were being handed to me everyday in a bag hanging on my door. A useful thing would have been an actual working and efficient AC in the room for when it gets really hot. Otherwise it was a pleasant stay.
Stayed 3 nights in Jul 2025

10/10 Excellent

Steve

Stayed 5 nights in Jul 2025

4/10 Poor

Dubravko

Disliked: Amenities, property conditions & facilities
Hotel is undergoing renovations and is not well taken care of
Stayed 2 nights in Jul 2025

10/10 Excellent

Zorina, Winnipeg

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Conveniently located- near train station and dining. My husband and I could only book a smoking room--but our room surprisingly did not smell like smoke. It still smelled fresh. The only place we smelled smoke was when we got off elevator on our floor. The room was clean and we liked that there was kettle and fridge in the room . The staff were exceptionally very friendly and helpful. We liked that we could help ourselves to some toiletries we needed during our stay. We also enjoyed the teas we can make in our room. The staff were very helpful in arranging our luggage transfer to another hotel. Overall, we would stay here again and highly recommend to others.
Stayed 9 nights in Mar 2025

6/10 Okay

john

Stayed 3 nights in Jun 2025

10/10 Excellent

Shimizu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Kuniko

Liked: Amenities
Clean and quiet
Stayed 3 nights in Jun 2025

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