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Tokyo Ueno Touganeya Hotel

3.0 star property

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Photo gallery for Tokyo Ueno Touganeya Hotel

Breakfast area
Front of property
Family Room (24 sqm), Non Smoking
Lobby
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Business services
  • Laundry room
  • Housekeeping

Explore the area

View in a map
3-17-5 Higashi-ueno, Taito-ku, Tokyo, Tokyo, 110-0015
  • Place, Ameyoko Shopping District
    ‪4 min walk‬
  • Place, Ueno Park
    ‪5 min walk‬
  • Place, Ueno Zoo
    ‪7 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪33 min drive‬

Room options

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About this property

Tokyo Ueno Touganeya Hotel

Hotel in Tokyo, 6-minute walk to Ueno Park
Along with a microwave in a common area, this smoke-free hotel has laundry facilities and a 24-hour front desk. WiFi in public areas is free. Additionally, a computer station, express check-in, and express check-out are onsite.
Tokyo Ueno Touganeya Hotel offers 55 air-conditioned accommodations with safes and coffee/tea makers. Pillowtop beds feature down comforters. 24-inch LCD televisions come with digital channels. Bathrooms include shower/tub combinations, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. In-room massages and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Our customers tell us they can't get enough of the helpful staff at Tokyo Ueno Touganeya Hotel. During your stay, you're just a quick walk from Ueno Park. Features include free WiFi in public areas and laundry facilities.
  • Free WiFi and wired Internet
  • Amenities include a front-desk safe, a computer, and laundry facilities
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Within a 10-minute walk of Ueno Park and Ueno Zoo
As a guest of Tokyo Ueno Touganeya Hotel, you'll find multilingual staff, laundry facilities, and express check-in. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Tokyo Ueno Touganeya Hotel also features express check-out, a front-desk safe, and an elevator.

This 3-star Tokyo hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service

Business services

  • Computer station

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance

More

  • 6 buildings
  • 6 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 24-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Hotel Touganeya
Tokyo Ueno Hotel
Tokyo Ueno Touganeya
Tokyo Ueno Touganeya Hotel
Touganeya
Touganeya Hotel
Touganeya Hotel Taito
Ueno Touganeya Hotel Tokyo, Japan
Ueno Touganeya Hotel
Ueno Touganeya
Tokyo Ueno Touganeya
Tokyo Ueno Touganeya Hotel Hotel
Tokyo Ueno Touganeya Hotel Tokyo
Tokyo Ueno Touganeya Hotel Hotel Tokyo

Tokyo Ueno Touganeya Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 418 out of 877 reviews
Rating 8 - Good. 371 out of 877 reviews
Rating 6 - Okay. 75 out of 877 reviews
Rating 4 - Poor. 9 out of 877 reviews
Rating 2 - Terrible. 4 out of 877 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Simon

Liked: Cleanliness, amenities, property conditions & facilities
Solo stay. Room was clean and fresh. All the staff were great. Location is pretty good, there is so much to do in Tokyo, no matter where you stay, you will need to travel, but 30-40 from most places. Area around the hotel was quiet at night.
Stayed 3 nights in Nov 2025

10/10 Excellent

Rebecca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are Welcoming, kind, helpful and friendly. Very comfortable Beds, though the pillows are inconsistent in firmness. Enough space for two adults if you are reasonable about the size for the price and area. Would recommend.
Stayed 3 nights in Oct 2025

10/10 Excellent

Beatrix, Vancouver

Stayed 1 night in Nov 2025

8/10 Good

Li, Albuquerque

Liked: Cleanliness, property conditions & facilities
Yes,very clean room
Stayed 1 night in Oct 2025

6/10 Okay

OLIVIA

Travelled with family
Liked: Amenities
Should remind guests to pick up all stuff needed before going to their rooms. Not all guests know some stuff are not prepared in the rooms.
Stayed 1 night in Oct 2025

10/10 Excellent

Terence

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpfull and hotel is well placed for Ueno train and metro stations.
Stayed 4 nights in Oct 2025

10/10 Excellent

Sam, Wellington

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely people, room on the small side. Very good location.
Stayed 5 nights in Oct 2025

8/10 Good

Rie

Liked: Staff & service
We arrived about 2 hours earlier than check-in time; however, the room was ready and they let us in.
Stayed 1 night in Oct 2025

8/10 Good

Joan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Trung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super close to subway entrances, clean room, nice staff. Will try to stay here again next time
Stayed 6 nights in Sep 2025

8/10 Good

Yineng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
都比较方便，只是晩上九点以后餐馆几乎都关门了，只剩便利店。
Stayed 4 nights in Sep 2025

10/10 Excellent

Elianna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was kind, caring, and friendly. For anyone in need of a simple and quaint option near Ueno station we highly recommend Tokyo Ueno Touganeya Hotel.
Stayed 1 night in Sep 2025

6/10 Okay

Fang

Travelled with family, Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The facility is a bit old. The room is very small. Most importantly, the air conditioner blows directly to our head in bed. We kept waking up during night. We will not book the place again.
Stayed 5 nights in Aug 2025

8/10 Good

Shlomi Shlomo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
All was fine. Thanks
Stayed 1 night in Aug 2025

8/10 Good

George W

Liked: Property conditions & facilities
Central to what we wanted
Stayed 2 nights in Jul 2025

10/10 Excellent

Michael C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I would stay here again

What an amazing hotel in a great location. The only draw back (and it’s not to bad) is the size of the hotel. There is not much room outside of the bed which takes up most of the room. With that being said I would still stay here upon my return. Staff was amazing and like I said location was a great spot for food and train station The price was great too
Stayed 8 nights in Jul 2025

10/10 Excellent

Pierce

Stayed 3 nights in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Mozamal

Travelled with group
Liked: Amenities, property conditions & facilities
Good cheap place
Stayed 3 nights in Jul 2025

10/10 Excellent

Niel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was perfect. Room was small but hey, it's Japan. (-: We had everything we needed and the light robes (yukata?) were a nice touch. Recommended. By the way, if you're bringing large, heavy suitcases from Ueno Station on a hot day, you don't need to climb the stairs of the pedestrian overpass. There _is_ a crosswalk a block or two south.
Stayed 3 nights in Jul 2025

10/10 Excellent

Bing

Stayed 1 night in Jul 2025

10/10 Excellent

Seung Won

Stayed 5 nights in Jun 2025

10/10 Excellent

Rachaya

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was very close to Ueno Station. It had a homely feeling. The staff was so wonderful and made us feel at home. Thank you.
Stayed 2 nights in May 2025

10/10 Excellent

Ya-Chu

Stayed 2 nights in Jun 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025