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Ueno Urban Hotel

3.0 star property

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Photo gallery for Ueno Urban Hotel

Free WiFi
A reception desk with a black counter, a small clock, a sign, and a flower arrangement.
A laundromat with two front-loading washing machines and a dryer. Instructions for using the machines are posted on the wall.
Room amenity
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
7-8-21 Ueno Taito-ku, Tokyo, 110-0005
  • Place, Ueno Park
    ‪5 min walk‬
  • Place, Ameyoko Shopping District
    ‪7 min walk‬
  • Place, Ueno Zoo
    ‪9 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪42 min drive‬

Room options

View all photos for Compact Twin Room, Smoking

Free WiFi

Compact Twin Room, Smoking

  • 12 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Double Room, Non Smoking

Free WiFi

Double Room, Non Smoking

  • 13 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Double Room, Smoking

Free WiFi

Double Room, Smoking

10.0 out of 10
Exceptional
(1 review)
  • 13 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Semi Double Room, Non Smoking

Free WiFi

Semi Double Room, Non Smoking

8.6 out of 10
Excellent
(25 reviews)
  • 11 sq m
  • Sleeps 3
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Semi Double Room, Smoking

Free WiFi

Semi Double Room, Smoking

8.0 out of 10
Very good
(2 reviews)
  • 11 sq m
  • Sleeps 3
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Compact Twin Room, Non Smoking

Free WiFi

Compact Twin Room, Non Smoking

8.2 out of 10
Very good
(12 reviews)
  • 12 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

Compact Twin Room Non Smoking

  • Sleeps 2
  • Free Wi-Fi

Compact Twin Room Smoking

  • Sleeps 2
  • Free Wi-Fi

Double Room Non Smoking

  • Sleeps 2
  • Free Wi-Fi

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About this property

Ueno Urban Hotel

This hotel features laundry facilities, a 24-hour front desk, and free WiFi in public areas. Other amenities include a vending machine.
Ueno Urban Hotel offers 58 air-conditioned accommodations with slippers and hair dryers. Flat-screen televisions are featured in guestrooms.

Bathrooms include shower/tub combinations, bidets, and complimentary toiletries. This Tokyo hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Ueno Urban Hotel. During your stay, you're just a quick walk from Ueno Park. Free WiFi in public areas and laundry facilities are available.
  • Free WiFi
  • Amenities include laundry facilities, an elevator, and a vending machine
  • Guests have great things to say about the clean accommodations and the helpful staff
  • 9 minutes by foot from Ueno Park and a 3-minute drive from Sensoji Temple
As a guest of Ueno Urban Hotel, you'll find a vending machine, laundry facilities, and an elevator. Public spaces have free WiFi and wired Internet.

Smoking is allowed in designated areas at this 3-star Tokyo hotel.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance

More

  • Designated smoking areas

Room amenities

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Ueno Urban
Ueno Urban Hotel Tokyo
Ueno Urban Hotel Hotel
Ueno Urban Hotel Tokyo
Ueno Urban Hotel Hotel Tokyo

Ueno Urban Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 347 out of 793 reviews
Rating 8 - Good. 318 out of 793 reviews
Rating 6 - Okay. 95 out of 793 reviews
Rating 4 - Poor. 20 out of 793 reviews
Rating 2 - Terrible. 13 out of 793 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, quick check in. Held our luggage
Stayed 1 night in Mar 2026
Verified

8/10 Good

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staff and easy check in-check out. Highly recommend for a stay if you need to leave from Ueno station.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bathroom smell was not good, the amenities were enough, the location is really good
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Geoffrey

Great location, solid room.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Angelo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, the room had everything we needed and the location was perfect
Stayed 6 nights in Mar 2025
Verified

10/10 Excellent

Harold

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had my best sleeps in this hotel. It’s just a 5 minute walk to the Ueno station and the walking streets for dining
Stayed 3 nights in Nov 2025
Verified

8/10 Good

Yoshinobu

Liked: Cleanliness, staff & service, amenities
Overall it was good.
Stayed 1 night in Feb 2026
Verified

6/10 Okay

David

Liked: Cleanliness, staff & service
Room was small but clean and in good condition. Staff was friendly and helpful.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and staff, just the street beside was noisy due to traffic
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

landon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
was really nice
Stayed 3 nights in Jul 2025
Verified

8/10 Good

MAN TIK

Liked: Staff & service, amenities
Disliked: Cleanliness
Staff are helpful
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Shailie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Ramil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel. Small room but very clean
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, close to station and very polite and helpful staff.
Stayed 5 nights in Nov 2024
Verified

8/10 Good

Tee

Liked: Cleanliness, amenities, property conditions & facilities
Small room.but clean as i expected. Check in and check out was so easy.
Stayed 7 nights in Nov 2025
Verified

10/10 Excellent

idy

Liked: Cleanliness, amenities, property conditions & facilities
10-15 mins walking distance from the station. Clean and cosy room. Nice staff with great help.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Steve

Liked: Staff & service, amenities, property conditions & facilities
Great staff and the room was very clean
Stayed 1 night in Mar 2023
Verified

8/10 Good

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location very close to ueno station. If you are coming in and out of narita, there is a airport train nearby as well.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

YING TE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and good location
Stayed 1 night in May 2024
Verified

10/10 Excellent

Yuan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient, great location
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Molly

Liked: Cleanliness, staff & service, property conditions & facilities
The location is conveniently close to Ueno station and the service and amenities of the hotel are very high quality.
Stayed 1 night in May 2023
Verified

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Ueno station with friendly staff. Small rooms, but clean and efficient.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, helpful staffs. Good location.
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service
Clean room, close to Ueno station reasonable amenities for price point. Left my kindle int he hotel room - waiting to hear back if they have found it!
Stayed 1 night in Nov 2025
Verified

8/10 Good

videoming

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good location
Stayed 3 nights in Mar 2024