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Ueno Urban Hotel

3.0 star property

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Photo gallery for Ueno Urban Hotel

Free WiFi
Room amenity
Reception
Exterior
Laundry room

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
7-8-21 Ueno Taito-ku, Tokyo, 110-0005
  • Place, Ueno Park
    ‪3 min walk‬
  • Place, Ueno Zoo
    ‪7 min walk‬
  • Place, Ameyoko Shopping District
    ‪7 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪34 min drive‬

Room options

View all photos for Compact Twin Room, Smoking

Free WiFi

Compact Twin Room, Smoking

  • 12 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Double Room, Non Smoking

Free WiFi

Double Room, Non Smoking

  • 13 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room, Smoking

Free WiFi

Double Room, Smoking

10.0 out of 10
Exceptional
(1 review)
  • 13 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Semi Double Room, Non Smoking

Free WiFi

Semi Double Room, Non Smoking

8.6 out of 10
Excellent
(19 reviews)
  • 11 sq m
  • Sleeps 3
  • 1 Large Single Bed

View all photos for Semi Double Room, Smoking

Free WiFi

Semi Double Room, Smoking

8.0 out of 10
Very good
(2 reviews)
  • 11 sq m
  • Sleeps 3
  • 1 Large Single Bed

View all photos for Compact Twin Room, Non Smoking

Free WiFi

Compact Twin Room, Non Smoking

8.0 out of 10
Very good
(10 reviews)
  • 12 sq m
  • Sleeps 3
  • 2 Single Beds

Compact Twin Room Non Smoking

  • Sleeps 2

Compact Twin Room Smoking

  • Sleeps 2

Double Room Non Smoking

  • Sleeps 2

Double Room Smoking

  • Sleeps 2

View all photos for Semi Double Room Non Smoking

Miscellaneous

Semi Double Room Non Smoking

  • Sleeps 2

View all photos for Semi Double Room Smoking

Miscellaneous

Semi Double Room Smoking

  • Sleeps 2

Similar properties

Exterior
Ueno Urban Hotel Annex
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping
4.2 out of 5, Very good, 176 reviews
The price is €70
20 Jan - 21 Jan
Ueno Urban Hotel Annex

About this property

Ueno Urban Hotel

Hotel with a 24-hour front desk, 9-minute walk to Ueno Park
This hotel features laundry facilities, a 24-hour front desk, and free WiFi in public areas. Other amenities include a vending machine.
Ueno Urban Hotel offers 58 air-conditioned accommodations with slippers and hair dryers. Flat-screen televisions are featured in guestrooms.

Bathrooms include shower/tub combinations, bidets, and complimentary toiletries. This Tokyo hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Ueno Urban Hotel. During your stay, you're just a quick walk from Ueno Park. Free WiFi in public areas and laundry facilities are available.
  • Free WiFi
  • Amenities include laundry facilities, an elevator, and a vending machine
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Within a 15-minute walk of Ueno Park and Ueno Zoo
As a guest of Ueno Urban Hotel, you'll find a vending machine, laundry facilities, and an elevator. Public spaces have free WiFi and wired Internet.

Smoking is allowed in designated areas at this 3-star Tokyo hotel.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance

More

  • Designated smoking areas

Room amenities

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Ueno Urban
Ueno Urban Hotel Tokyo
Ueno Urban Hotel Hotel
Ueno Urban Hotel Tokyo
Ueno Urban Hotel Hotel Tokyo

Ueno Urban Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 331 out of 750 reviews
Rating 8 - Good. 303 out of 750 reviews
Rating 6 - Okay. 87 out of 750 reviews
Rating 4 - Poor. 17 out of 750 reviews
Rating 2 - Terrible. 12 out of 750 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

NEIL

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The staff were welcoming and friendly. They were also helpful and accommodating allowing me to leave my bag for the day before check in. I am still not a fan although this seems to be a Tokyo thing of self check in, even though the staff stand by you and complete this with you, it seems a bit pointless. The room - I have never seen so much dust under any bed before it gave me the shivers - I mentioned this at check out. The AC was also not very good - having stayed in 3 other Japanese hotels at this point - the AC would not cool the room below 27c (it was set to 15c) at night, this concern was mentioned to the staff who felt there were no problems with the AC. If the cleanliness and AC were improved then this hotel could be recommended. The hotel is in a good location to be able to get the express train to the airport.
Stayed 1 night in Aug 2025

8/10 Good

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location very close to ueno station. If you are coming in and out of narita, there is a airport train nearby as well.
Stayed 2 nights in Aug 2025

10/10 Excellent

Ramil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel. Small room but very clean
Stayed 1 night in Aug 2025

10/10 Excellent

landon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
was really nice
Stayed 3 nights in Jul 2025

8/10 Good

Shoichi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stuff were very kind and taking care.
Stayed 1 night in Jun 2025

8/10 Good

Robert

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Ueno station with friendly staff. Small rooms, but clean and efficient.
Stayed 2 nights in May 2025

8/10 Good

Sandra

Stayed 3 nights in May 2025

8/10 Good

Shoichi

Stayed 1 night in May 2025

6/10 Okay

Tomoko

Stayed 2 nights in May 2025

10/10 Excellent

Angelo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, the room had everything we needed and the location was perfect
Stayed 6 nights in Mar 2025

10/10 Excellent

Riley

Travelled with family
Liked: Amenities, property conditions & facilities
Easy access to ueno station and station to narita. Easy access to akihabara via yamanote or walking
Stayed 4 nights in Mar 2025

8/10 Good

Tara

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Mar 2025

10/10 Excellent

Christopher

Stayed 4 nights in Mar 2025

8/10 Good

LAI KUEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay one night, the room size is ok for opening a 26 inches luggage. Walkable distance to Shinkansen.

6/10 Okay

Chad

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room itself was very small and the bathroom was the size of a small closet. It got the job done but, for the price, there are better options. The staff was very friendly, which is the one saving grace. If you don’t like confined spaces, this isn’t the hotel for you. Luckily I was just mainly using the hotel room to sleep at night as I was out most of the day exploring. I’m sure options for hotels with larger rooms are fairly limited (depending on the area of Tokyo you’re staying and the price you’re willing to pay) but out of all of the other 5 hotels that I stayed at during this trip, this is definitely lowest on my list for a return stay.
Stayed 3 nights in Mar 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

8/10 Good

Lee

Stayed 1 night in Sep 2024

10/10 Excellent

Denmarcus

Liked: Cleanliness, staff & service, property conditions & facilities
Get place
Stayed 2 nights in Dec 2024

10/10 Excellent

evelyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

clean convenient to ueno station/park

close to ueno station, so made it easy to walk to the subway and jr lines. clean, fast wifi , best of all there is no step up or down to get into the bathroom.
Stayed 2 nights in Nov 2024

10/10 Excellent

Archie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to shopping and dining area. Affordable. Clean. Close to Ueno Station, Train to Narita.
Stayed 6 nights in Nov 2024

10/10 Excellent

Michael

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, close to station and very polite and helpful staff.
Stayed 5 nights in Nov 2024

8/10 Good

Zhivko

Liked: Cleanliness, staff & service, property conditions & facilities
It was ok
Stayed 2 nights in Oct 2024

10/10 Excellent

Mahesh

Stayed 2 nights in Oct 2024

10/10 Excellent

Keith

Stayed 2 nights in Sep 2024

8/10 Good

Marie Jo

Travelled with family
Liked: Property conditions & facilities
Helpful staff. Close to everything.
Stayed 1 night in Sep 2024