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Ueno Urban Hotel

3.0 star property

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Photo gallery for Ueno Urban Hotel

Free WiFi
Reception
Laundry room
Room amenity
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
7-8-21 Ueno Taito-ku, Tokyo, 110-0005
  • Place, Ueno Park
    ‪3 min walk‬
  • Place, Ueno Zoo
    ‪7 min walk‬
  • Place, Ameyoko Shopping District
    ‪7 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪34 min drive‬

Room options

View all photos for Compact Twin Room, Smoking

Free WiFi

Compact Twin Room, Smoking

  • 12 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Double Room, Non Smoking

Free WiFi

Double Room, Non Smoking

  • 13 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room, Smoking

Free WiFi

Double Room, Smoking

10.0 out of 10
Exceptional
(1 review)
  • 13 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Semi Double Room, Non Smoking

Free WiFi

Semi Double Room, Non Smoking

8.4 out of 10
Very good
(22 reviews)
  • 11 sq m
  • Sleeps 3
  • 1 Large Single Bed

View all photos for Semi Double Room, Smoking

Free WiFi

Semi Double Room, Smoking

8.0 out of 10
Very good
(2 reviews)
  • 11 sq m
  • Sleeps 3
  • 1 Large Single Bed

View all photos for Compact Twin Room, Non Smoking

Free WiFi

Compact Twin Room, Non Smoking

8.2 out of 10
Very good
(11 reviews)
  • 12 sq m
  • Sleeps 3
  • 2 Single Beds

Compact Twin Room Non Smoking

  • Sleeps 2

Compact Twin Room Smoking

  • Sleeps 2

Double Room Non Smoking

  • Sleeps 2

Double Room Smoking

  • Sleeps 2

View all photos for Semi Double Room Non Smoking

Miscellaneous

Semi Double Room Non Smoking

  • Sleeps 2

View all photos for Semi Double Room Smoking

Miscellaneous

Semi Double Room Smoking

  • Sleeps 2

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  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
4.3 out of 5, Excellent, 1,316 reviews
The price is €110
23 Mar - 24 Mar
APA Hotel Ueno Ekimae

About this property

Ueno Urban Hotel

This hotel features laundry facilities, a 24-hour front desk, and free WiFi in public areas. Other amenities include a vending machine.
Ueno Urban Hotel offers 58 air-conditioned accommodations with slippers and hair dryers. Flat-screen televisions are featured in guestrooms.

Bathrooms include shower/tub combinations, bidets, and complimentary toiletries. This Tokyo hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Ueno Urban Hotel. During your stay, you're just a quick walk from Ueno Park. Free WiFi in public areas and laundry facilities are available.
  • Free WiFi
  • Amenities include laundry facilities, an elevator, and a vending machine
  • Guests have great things to say about the helpful staff and the clean accommodations
  • 9 minutes by foot from Ueno Park and a 3-minute drive from Sensoji Temple
As a guest of Ueno Urban Hotel, you'll find a vending machine, laundry facilities, and an elevator. Public spaces have free WiFi and wired Internet.

Smoking is allowed in designated areas at this 3-star Tokyo hotel.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance

More

  • Designated smoking areas

Room amenities

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Ueno Urban
Ueno Urban Hotel Tokyo
Ueno Urban Hotel Hotel
Ueno Urban Hotel Tokyo
Ueno Urban Hotel Hotel Tokyo

Ueno Urban Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 336 out of 766 reviews
Rating 8 - Good. 311 out of 766 reviews
Rating 6 - Okay. 89 out of 766 reviews
Rating 4 - Poor. 18 out of 766 reviews
Rating 2 - Terrible. 12 out of 766 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Man it was awesome for my first time in Japan. The staff were so nice and talkative to me. I’m introverted so I appreciated it a lot. Ameyoko was so close to me. The hotel is smaller than expected but it was fine. You’re so close to everything it’s awesome. The train station is so close! Denny’s is very close too, my favorite place to eat in Japan. There’s not too much people where you’re overly stimulated. I’d stay in that hotel again. I want to go back, I’ll leave America right now.
Stayed 21 nights in Nov 2025

10/10 Excellent

Harold, Courtenay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had my best sleeps in this hotel. It’s just a 5 minute walk to the Ueno station and the walking streets for dining
Stayed 3 nights in Nov 2025

8/10 Good

jeffrey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Been here a few times over the years, consistent but getting a bit used now, there was some cons going on so I would guess they are addressing that. No breakfast due to the work at the moment. All of Ueno is within walking distance so finding anything is easy.
Stayed 2 nights in Nov 2025

8/10 Good

Tee

Liked: Cleanliness, amenities, property conditions & facilities
Small room.but clean as i expected. Check in and check out was so easy.
Stayed 7 nights in Nov 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service
Clean room, close to Ueno station reasonable amenities for price point. Left my kindle int he hotel room - waiting to hear back if they have found it!
Stayed 1 night in Nov 2025

4/10 Poor

Dale

No just to small
Stayed 5 nights in Nov 2025

6/10 Okay

RIN CHE

Travelled with partner
Small space (expected in Japan) but not very clean
Stayed 2 nights in Oct 2025

10/10 Excellent

Barry

Stayed 1 night in Nov 2025

6/10 Okay

David

Liked: Cleanliness, staff & service
Room was small but clean and in good condition. Staff was friendly and helpful.
Stayed 1 night in Nov 2025

8/10 Good

Geoffrey

Great location, solid room.
Stayed 1 night in Oct 2025

10/10 Excellent

Shailie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great.
Stayed 4 nights in Oct 2025

8/10 Good

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and staff, just the street beside was noisy due to traffic
Stayed 3 nights in Oct 2025

10/10 Excellent

david

Stayed 2 nights in Sep 2025

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was a bit on the small side, but still very comfortable. The bathroom was very clean. Security was good - you needed a room key to access the elevator. The staff was very helpful. The laundry room was very small. The washing machine was very good, but the dryer was on the weak side (I had to hang my clothes to get 100% dry) The immediate area around the hotel is not the greatest (there is a very busy road right outside the hotel, but the road noise was reasonable) The hotel is very close to Ueno Station, Ueno Park and Ueno zoo. Ueno station can get you almost anywhere in Tokyo in a very short time. The park and zoo is a great spot to go to get away from the hustle and bustle of Tokyo. I would recommend the Ueno Urban Hotel very much.
Stayed 6 nights in Sep 2025

6/10 Okay

NEIL

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The staff were welcoming and friendly. They were also helpful and accommodating allowing me to leave my bag for the day before check in. I am still not a fan although this seems to be a Tokyo thing of self check in, even though the staff stand by you and complete this with you, it seems a bit pointless. The room - I have never seen so much dust under any bed before it gave me the shivers - I mentioned this at check out. The AC was also not very good - having stayed in 3 other Japanese hotels at this point - the AC would not cool the room below 27c (it was set to 15c) at night, this concern was mentioned to the staff who felt there were no problems with the AC. If the cleanliness and AC were improved then this hotel could be recommended. The hotel is in a good location to be able to get the express train to the airport.
Stayed 1 night in Aug 2025

8/10 Good

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location very close to ueno station. If you are coming in and out of narita, there is a airport train nearby as well.
Stayed 2 nights in Aug 2025

10/10 Excellent

Ramil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel. Small room but very clean
Stayed 1 night in Aug 2025

10/10 Excellent

landon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
was really nice
Stayed 3 nights in Jul 2025

8/10 Good

Shoichi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stuff were very kind and taking care.
Stayed 1 night in Jun 2025

8/10 Good

Robert

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Ueno station with friendly staff. Small rooms, but clean and efficient.
Stayed 2 nights in May 2025

8/10 Good

Sandra

Stayed 3 nights in May 2025

8/10 Good

Shoichi

Stayed 1 night in May 2025

6/10 Okay

Tomoko

Stayed 2 nights in May 2025

10/10 Excellent

Angelo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, the room had everything we needed and the location was perfect
Stayed 6 nights in Mar 2025

10/10 Excellent

Riley

Travelled with family
Liked: Amenities, property conditions & facilities
Easy access to ueno station and station to narita. Easy access to akihabara via yamanote or walking
Stayed 4 nights in Mar 2025