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Alexandra Hotel

2.0 star property

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Photo gallery for Alexandra Hotel

Exterior
Desk, soundproofing, cots/infant beds, rollaway beds
Fridge, microwave, stovetop, dishwasher
Lobby
Fridge, microwave, stovetop, dishwasher

Reviews

7.2 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
77 Ryerson Ave, Toronto, ON, M5T2V4
  • Place, Queen Street West
    ‪3 min walk‬
  • Place, Spadina Avenue Shopping District
    ‪3 min walk‬
  • Place, The Path
    ‪5 min walk‬
  • Airport, Toronto, ON (YYZ-Pearson Intl.)
    ‪20 min drive‬

Room options

View all photos for Room With 1 Double Bed And 1 Single Bed

Desk, soundproofing, cots/infant beds, rollaway beds

Room With 1 Double Bed And 1 Single Bed

  • Sleeps 2

View all photos for Studio

Studio

Studio

7.8 out of 10
Good
(30 reviews)
  • 22 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

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About this property

Alexandra Hotel

A snack bar/deli, self parking, and laundry facilities are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour front desk and a TV in a common area are onsite.
Alexandra Hotel offers 75 accommodations with complimentary toiletries. Kitchenettes offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wired and wireless Internet access. 32-inch LED televisions come with cable channels. Housekeeping is offered daily and hair dryers can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Alexandra Hotel. During your stay, you're just a quick walk from Queen Street West. Enjoy features like free WiFi in public areas, plus a snack bar/deli and laundry facilities.
  • Free WiFi
  • Self parking available for a fee
  • Amenities include laundry facilities, an elevator, and TV in a common area
  • Just a 3-minute walk from Queen Street West and a 3-minute drive from Rogers Centre
There's a snack bar/deli on site. Public spaces have free WiFi. Alexandra Hotel also features laundry facilities, a television in a common area, and an elevator. For a fee, parking is available.

This Toronto hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (CAD 14.37 per day; includes in/out privileges)
  • Limited on-site self parking

Food and drink

  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Cot (surcharge)
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 6 floors
  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Hob
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 11.98 per day.
  • Cribs (infant beds) are available for CAD 11.98 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 200.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: CAD 14.37 per day (in/out privileges)
  • Crib (infant bed) fee: CAD 11.98 per day
  • Rollaway bed fee: CAD 11.98 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Alcohol isn't served at Alexandra Hotel.

Property is also known as

Alexandra Hotel
Alexandra Hotel Toronto
Alexandra Toronto
Alexandra Hotel Hotel
Alexandra Hotel Toronto
Alexandra Hotel Hotel Toronto

Alexandra Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 193 out of 1002 reviews
Rating 8 - Good. 373 out of 1002 reviews
Rating 6 - Okay. 267 out of 1002 reviews
Rating 4 - Poor. 97 out of 1002 reviews
Rating 2 - Terrible. 72 out of 1002 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

Reviews

6/10 Okay

Suzanne

Stayed 1 night in Oct 2025

6/10 Okay

Melissa

Disliked: Amenities, property conditions & facilities
Staff were courteous, parking was easy. Our floor was quiet. This is definitely a case of, “you get what you pay for”. Very run down overall, but clean in appearance. Bed was comfortable. Room was scorching hot even with the heat turned off. Bathroom door didn’t close, which was funny if anything. The location worked for the purposes of my trip, but overall not somewhere I would stay for a cozy, relaxing time.
Stayed 4 nights in Nov 2025

8/10 Good

John

Convenient location
Stayed 3 nights in Nov 2025

2/10 Terrible

Chris

Stayed 1 night in Sep 2025

8/10 Good

Shanna

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The room was very simple and clean. The front staff were both very friendly. There were lots of cameras set up front to ease the worry of the people hanging around outside at all times of day. The surrounding area downtown was easily assessable. Lots of fun stuff to do near by. We were in the city for a concert so this was a good place to stay as everything was close.
Stayed 1 night in Oct 2025

10/10 Excellent

John

Stayed 1 night in Oct 2025

8/10 Good

mark

Stayed 1 night in Nov 2025

10/10 Excellent

Natalia

Liked: Cleanliness, staff & service
Disliked: Amenities
The staff were super nice and friendly.
Stayed 1 night in Oct 2025

10/10 Excellent

robert

Stayed 4 nights in Oct 2025

8/10 Good

Darlene

Travelled with family, Business traveller
Liked: Cleanliness, property conditions & facilities
Staff was friendly and helpful. Room was clean.
Stayed 1 night in Oct 2025

2/10 Terrible

Darren

Disliked: Cleanliness, property conditions & facilities
This place is a homeless shelter. Do not book here. This place should not be available on Expedia. Very dangerous. We pulled into the parking lot and at least 10 drug addicts in parking lot going in and out of the Alexandra hotel.
Stayed 1 night in Oct 2025

10/10 Excellent

Ashley

Liked: Staff & service
Stayed 1 night in Oct 2025

4/10 Poor

Dennis

Business traveller
Disliked: Amenities, property conditions & facilities
Shady place with shady people. Not a hotel.
Stayed 1 night in Oct 2025

6/10 Okay

Darlene

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2025

8/10 Good

Em

Liked: Staff & service, room comfort
Stayed 3 nights in Oct 2025

8/10 Good

Abigail

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself was great but there were a lot of scary people that sat outside in groups and smoked. Some of them tried to talk to us but we just walked away.
Stayed 2 nights in Oct 2025

6/10 Okay

Brandon

Stayed 2 nights in Oct 2025

8/10 Good

John

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lots of options for shopping as this is what the app is asking for. It's located in part of the old school Toronto scene. Might not be the best location for elderly people as the location is close to a certain aspect of society that sometimes asks for money. The staff is awesome there's nothing to really worry about as I've found this portion of downtown Toronto very sociable.
Stayed 3 nights in Sep 2025

2/10 Terrible

Alexandrea

Stayed 4 nights in Sep 2025

2/10 Terrible

Lily

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This place is a Shelter not a Hotel. An actual operating shelter. We could smell cigarettes smoking in the room. Someone was yelling in the hallway very early in the morning. You can feel the springs in the mattress of the bed. Homeless people were camped at the front door talking about robbing someone. You need to press a buzzer to get in the main office to check in. I feel it is falsely advertised. I didn’t realize it was an operating shelter till I had checked in. I tried to get a refund on my room booking but couldn’t get any money back for the first night. I don’t recommend to anyone.
Stayed 4 nights in Sep 2025

6/10 Okay

lizaeth

Liked: Cleanliness, staff & service
A little tired . No elevator to second floor room . We were moved to first floor room . We had out door plot with two mismatched chairs . The gate to that area was broken .
Stayed 1 night in Sep 2025

2/10 Terrible

Justin

Stayed 1 night in Sep 2025

10/10 Excellent

Letitia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Shaun

Liked: Staff & service
Disliked: Property conditions & facilities
This is a barebones hotel, but very inexpensive compared to anything else in the area. Staff are very friendly and the room was clean. We just wanted a place to sleep that was within walking distance to things we wanted to do. This fit the bill. The area isn't that bad, but there are a lot of homeless people that hang out in the parking lot- no one bothered us though. My only real complaint is that this is a non-smoking hotel and we could smell smoke and week everywhere.
Stayed 3 nights in Aug 2025

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

You're better off staying elsewhere

Most of the building is a homeless shelter and you'll find people hanging outside the entrance/parking lot at all hours of the day. Some are people going through a hard time, others are less stable. The staff is friendly but not particularly helpful. My room had a strong cigarette smell and I was advised to open the window and turn on a fan. I ended up just having to deal with it till the end of my stay. The room also didn't feel clean, especially the bed and towels in the bathroom. The room itself is a very basic hotel room, with a small kitchenette. Nothing fancy but for the price would be considered fine. Given the location in downtown Toronto and its proximity to major tourist attractions, this should be an easy 3 or 4 rating for its price. But with all the issues listed above, I wouldn't rate it higher than a 1.5.
Stayed 2 nights in Aug 2025