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Alexandra Hotel

2.0 star property

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Photo gallery for Alexandra Hotel

Exterior
Fridge, microwave, stovetop, dishwasher
Fridge, microwave, stovetop, dishwasher
Lobby
Desk, soundproofing, cots/infant beds, rollaway beds

Reviews

7.2 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
77 Ryerson Ave, Toronto, ON, M5T2V4
  • Place, Queen Street West
    ‪3 min walk‬
  • Place, The Path
    ‪5 min walk‬
  • Place, Rogers Centre
    ‪18 min walk‬
  • Airport, Toronto, ON (YYZ-Pearson Intl.)
    ‪20 min drive‬

Room options

View all photos for Room With 1 Double Bed And 1 Single Bed

Desk, soundproofing, cots/infant beds, rollaway beds

Room With 1 Double Bed And 1 Single Bed

  • Sleeps 2

View all photos for Studio

Studio

Studio

7.8 out of 10
Good
(27 reviews)
  • 22 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

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About this property

Alexandra Hotel

Hotel with a 24-hour front desk, near Rogers Centre
A snack bar/deli, self parking, and laundry facilities are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour front desk and a TV in a common area are onsite.
Alexandra Hotel offers 75 accommodations with complimentary toiletries. Kitchenettes offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wired and wireless Internet access. 32-inch LED televisions come with cable channels. Housekeeping is offered daily and hair dryers can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Alexandra Hotel. During your stay, you're just a quick walk from Queen Street West. Enjoy features like free WiFi in public areas, plus a snack bar/deli and laundry facilities.
  • Free WiFi
  • Self parking available for a fee
  • Amenities include laundry facilities, an elevator, and TV in a common area
  • Just a 3-minute drive from Rogers Centre and a few minutes from CN Tower
There's a snack bar/deli on site. Public spaces have free WiFi. Alexandra Hotel also features laundry facilities, a television in a common area, and an elevator. For a fee, parking is available.

This Toronto hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (CAD 14.37 per day; includes in/out privileges)
  • Limited on-site self parking

Food and drink

  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Cot (surcharge)
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 6 floors
  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Hob
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 11.98 per day.
  • Cribs (infant beds) are available for CAD 11.98 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 200.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: CAD 14.37 per day (in/out privileges)
  • Crib (infant bed) fee: CAD 11.98 per day
  • Rollaway bed fee: CAD 11.98 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Alcohol isn't served at Alexandra Hotel.

Property is also known as

Alexandra Hotel
Alexandra Hotel Toronto
Alexandra Toronto
Alexandra Hotel Hotel
Alexandra Hotel Toronto
Alexandra Hotel Hotel Toronto

Alexandra Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 191 out of 1000 reviews
Rating 8 - Good. 373 out of 1000 reviews
Rating 6 - Okay. 266 out of 1000 reviews
Rating 4 - Poor. 97 out of 1000 reviews
Rating 2 - Terrible. 73 out of 1000 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

Alexandrea

Stayed 4 nights in Sep 2025

2/10 Terrible

Lily

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This place is a Shelter not a Hotel. An actual operating shelter. We could smell cigarettes smoking in the room. Someone was yelling in the hallway very early in the morning. You can feel the springs in the mattress of the bed. Homeless people were camped at the front door talking about robbing someone. You need to press a buzzer to get in the main office to check in. I feel it is falsely advertised. I didn’t realize it was an operating shelter till I had checked in. I tried to get a refund on my room booking but couldn’t get any money back for the first night. I don’t recommend to anyone.
Stayed 4 nights in Sep 2025

6/10 Okay

lizaeth

Liked: Cleanliness, staff & service
A little tired . No elevator to second floor room . We were moved to first floor room . We had out door plot with two mismatched chairs . The gate to that area was broken .
Stayed 1 night in Sep 2025

2/10 Terrible

Justin

Stayed 1 night in Sep 2025

10/10 Excellent

Letitia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Shaun

Liked: Staff & service
Disliked: Property conditions & facilities
This is a barebones hotel, but very inexpensive compared to anything else in the area. Staff are very friendly and the room was clean. We just wanted a place to sleep that was within walking distance to things we wanted to do. This fit the bill. The area isn't that bad, but there are a lot of homeless people that hang out in the parking lot- no one bothered us though. My only real complaint is that this is a non-smoking hotel and we could smell smoke and week everywhere.
Stayed 3 nights in Aug 2025

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

You're better off staying elsewhere

Most of the building is a homeless shelter and you'll find people hanging outside the entrance/parking lot at all hours of the day. Some are people going through a hard time, others are less stable. The staff is friendly but not particularly helpful. My room had a strong cigarette smell and I was advised to open the window and turn on a fan. I ended up just having to deal with it till the end of my stay. The room also didn't feel clean, especially the bed and towels in the bathroom. The room itself is a very basic hotel room, with a small kitchenette. Nothing fancy but for the price would be considered fine. Given the location in downtown Toronto and its proximity to major tourist attractions, this should be an easy 3 or 4 rating for its price. But with all the issues listed above, I wouldn't rate it higher than a 1.5.
Stayed 2 nights in Aug 2025

6/10 Okay

Andrew

Liked: Staff & service
Disliked: Property conditions & facilities
Not bad for the price
Stayed 2 nights in Aug 2025

6/10 Okay

Jesus

.
Stayed 2 nights in Aug 2025

10/10 Excellent

PAUL

People hanging in parking lot
Stayed 2 nights in Aug 2025

10/10 Excellent

Sheldon

Not a place I’d stay with family; however, for single travellers looking for basic accommodation this was perfect. It was clean/safe with +++friendly staff.
Stayed 1 night in Aug 2025

8/10 Good

Danny

Stayed 1 night in Aug 2025

6/10 Okay

John

Liked: Cleanliness, staff & service
Value was low because property was too expensive for what was provided at $250 per night. At least they have a new elevator. The only thing it has going for it is location.
Stayed 2 nights in Jul 2025

8/10 Good

sandy

Liked: Cleanliness, staff & service
.
Stayed 1 night in Jul 2025

2/10 Terrible

Sileshi

Disliked: Cleanliness, staff & service, property conditions & facilities
The worst hotel experience I ever had in my life
Stayed 1 night in Jul 2025

4/10 Poor

neil

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staff was nice the thing I liked: walking distance to the hospital but I would not recommend it to friends.
Stayed 1 night in Jul 2025

6/10 Okay

Greg

Travelled with group
Liked: Cleanliness, staff & service
This is more than a hotel, it's also some kind of refuge with sometimes rough looking folks. While some people may be scared to stay in such a place, we were in and out of the place at times of the day and night and it was safe when we were there. This hotel just felt how I felt Toronto was. Looks rough but is nice. The hotel staff is beyond nice, the hotel is near enough to the city centre for that to be its second best asset. The rooms could do with some TLC, sometimes you can smell some fait scent of cigarette coming from the vent and the A/C is very loud but it's a fairly neutral sound. One of the things that make the hotel very attractive is its price. And I think the location/prica ratio was pretty much the best when we booked for what we needed to do in Toronto.
Stayed 4 nights in May 2025

10/10 Excellent

Kate

Travelled with group
Liked: Cleanliness, property conditions & facilities
Excellent location! Great price, no frills place to stay in downtown Toronto. Very clean and comfortable.
Stayed 2 nights in May 2025

2/10 Terrible

Jean-Pierre

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Homeless encamped in front of building
Stayed 1 night in May 2025

6/10 Okay

William

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
If you’re looking for a cheap stay for a night, this one fits the bill. However, the area is quite sketchy. I lived in Toronto for a few years when I was younger, and still found the homeless/drug addict population to be off putting. Packs of them hang out in front of the building, in the alley and the adjacent park. While I didn’t feel “unsafe” (due to exposure when I lived on Queen Street East), it could definitely be intimidating for someone visiting the city for the first time. It’s a very run down building that shows its age and its typical clientele. I can say the CN Tower view from the room was a “plus”, otherwise this place isn’t ideal for anything more than a cheap night in the city.
Stayed 1 night in May 2025

10/10 Excellent

Mahmoud

Liked: Cleanliness, amenities, property conditions & facilities
Convient location, cost is resonable.. noisy at night and property needs some Tlc
Stayed 1 night in May 2025

2/10 Terrible

Sherry

Travelled with group

It looks like a dump.

We didn’t even go in, the blinds were broken, the place doesn’t look like the picture, a bunch of shady characters hanging around outside, it did not look safe, and we are not fussy people.
Stayed 1 night in May 2025

8/10 Good

Dorothy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reception was so helpful, making sure everything was acceptable, arranging parking
Stayed 1 night in Apr 2025

4/10 Poor

Ray

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2025

2/10 Terrible

Stacy

Travelled with partner
Disliked: Amenities, property conditions & facilities
This hotel is a homeless shelter with only 1 floor being for actual hotel guests. The area around the building is a hustlin bustling with those b Led but paradise. Would not recommend.
Stayed 3 nights in Apr 2025