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Allure Hotel & Apartments

4.5 star property

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Photo gallery for Allure Hotel & Apartments

Balcony
Desk, laptop workspace, blackout curtains, soundproofing
Balcony
Property entrance
Reception hall

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View in a map
Cnr Morehead St and McIlwraith St, South Townsville, QLD, 4810
  • Place, Maritime Museum of Townsville
    ‪2 min walk‬
  • Place, Magnetic Island Ferry Terminal
    ‪8 min walk‬
  • Place, The Strand Beach
    ‪13 min walk‬
  • Airport, Townsville, QLD (TSV)
    ‪9 min drive‬

Room options

View all photos for Studio King

Studio King

Studio King

7.8 out of 10
Good
(37 reviews)
  • Mountain view
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for 2 Bedroom Apartment

TV, iPod dock

2 Bedroom Apartment

8.0 out of 10
Very good
(22 reviews)
  • Marina view
  • 99 sq m
  • Sleeps 5
  • 1 Queen Bed and 1 Double Bed

View all photos for 3 Bedroom Apartment

TV, iPod dock

3 Bedroom Apartment

9.4 out of 10
Exceptional
(3 reviews)
  • Marina view
  • 127 sq m
  • Sleeps 7
  • 1 King Bed and 2 Double Beds

View all photos for Studio Twin

Studio Twin

Studio Twin

9.4 out of 10
Exceptional
(3 reviews)
  • Mountain view
  • 28 sq m
  • Sleeps 2
  • 2 Single Beds

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About this property

Allure Hotel & Apartments

Luxury hotel with an outdoor pool and a fitness center
An outdoor pool, a fitness center, and a conference center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a business center, conference space, and concierge services are onsite.
Allure Hotel & Apartments offers 45 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. Televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
During your stay at Allure Hotel & Apartments, you're just a quick walk from Maritime Museum of Townsville. Features include free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free WiFi
  • Free self parking
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Steps from Maritime Museum of Townsville and 11 minutes by foot from Perc Tucker Regional Gallery
Allure Hotel & Apartments offers its guests an outdoor pool and a fitness center. Public spaces have free WiFi. Business amenities include a business center and a meeting room. A terrace, a vending machine, and multilingual staff are also featured at the luxury Allure Hotel & Apartments. The hotel can provide concierge services and wedding services. Limited free parking is available on a first-come, first-served basis.

This 4.5-star Townsville hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage and a carport

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting room

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 8 floors
  • Built in 2014
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • IPod dock
  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 2.5 percent for credit card payments
The front desk is open daily from 9:00 AM - 5:00 PM
Guests will receive an email with special check-in instructions and lockbox information prior to arrival; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), lockbox

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 30 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: AUD 30 per night
  • Credit card charges are subject to a surcharge of 2.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
The front desk at this property is open daily from 9:00 AM - 5:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information and lockbox information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 7:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Allure Hotel Apartments South Townsville
Allure Hotel Apartments
Allure South Townsville
Allure & Apartments Townsville
Allure Hotel & Apartments Hotel
Allure Hotel & Apartments South Townsville
Allure Hotel & Apartments Hotel South Townsville

Allure Hotel & Apartments Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 354 out of 764 reviews
Rating 8 - Good. 260 out of 764 reviews
Rating 6 - Okay. 90 out of 764 reviews
Rating 4 - Poor. 30 out of 764 reviews
Rating 2 - Terrible. 30 out of 764 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

Christine

Travelled with group
Liked: Cleanliness, staff & service, amenities
The room was nice only had issues with a dripping air conditioner. Reported and discussed with staff. Hopefully it will be repaired for the next visitor. Great position and easy access to the city. Loved the Security and Safety of the Hotel. Free, safe parking was available. The Cafe was absolutely a delight to have coffee in. The Hotel was very clean, Office staff available and caring with their service. The view from our room was perfect.
Stayed 7 nights in Oct 2025

4/10 Poor

Trish

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The3brm apartment looked as though it was only partially cleaned. Carpets were in need of a deep shampoo with noticeable stains through out. walls had obvious marks. aircons leaked into the apartment. tv in one room with only noise no picture. patio blinds with broken sign on them, so no privacy in our lounge are from adjacent buildings due to not being able to close blinds....overall not happy at all. we were in townsville for grandaughters funeral, informed management on checkout of our concern. have msged and was told we should have notify when we first went into the room(obviously last thing on our mind at the time) would not recommend this establishment at all.
stained carpet
taped up not sure what it is
walls
dusty as Fan
Stayed 2 nights in Oct 2025

10/10 Excellent

Travis

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 2 nights in Oct 2025

10/10 Excellent

Susan

Liked: Cleanliness, amenities, property conditions & facilities
Ideal location and very quiet. Thank you.
Stayed 1 night in Oct 2025

10/10 Excellent

sharyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2025

8/10 Good

Bryan

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was good and beds comfy but the pillows were very lumpy and uncomfortable.
Stayed 1 night in Oct 2025

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for Palmer St restaurants. Massive apartment with lovely views.
Stayed 1 night in Oct 2025

8/10 Good

Amelia

Stayed 1 night in Oct 2025

10/10 Excellent

UVA BOY

Liked: Cleanliness, property conditions & facilities
Perfect environment
Stayed 2 nights in Oct 2025

10/10 Excellent

Ezra

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room
Stayed 2 nights in Oct 2025

6/10 Okay

Lynore

Liked: Cleanliness, staff & service
Due to the aircon not working properly we did not have a comfortable stay. Due to the time of year it was so hot we had to open windows and have the ceiling fan on high so we could sleep. Additionally one of the power points in the bathroom was not working. Both issues were reported to management.
Stayed 2 nights in Oct 2025

8/10 Good

Kym

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick check in once I was inside at reception. Very quiet room within easy walking distance of many places to eat. Not a lot of off-street parking.
Stayed 1 night in Sep 2025

10/10 Excellent

Petet

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean & spacious
Stayed 1 night in Sep 2025

10/10 Excellent

Louise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would advise to stay

Everything about the trip was straightforward. The booking the staff were very friendly and helpful. The room was clean very pleasant experience.
Stayed 1 night in Sep 2025

8/10 Good

Elsie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
When children stay, they need to not keep going in and out doors, as when two doors are banging constantly, Does get annoying
Stayed 1 night in Sep 2025

6/10 Okay

Rebecca

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities

Needs a bit of a revamp

If I’m honest, the place needs some maintenance. The fan was almost going to fall off the ceiling. The air conditioner was so loud. One of the switches in the bathroom didn’t work and the lamp had wiring that was a danger for electrocution. There was a lot of mould in the shower. So it really needs a bit of a revamp. It did the job but wasn’t great. The staff were great a check in
Stayed 3 nights in Aug 2025

10/10 Excellent

Elaine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Place

Great stop over for our trip to Cairns 1 night but perfect location
Stayed 1 night in Aug 2025

8/10 Good

Greg

Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2025

10/10 Excellent

Susan

Stayed 2 nights in Aug 2025

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were so friendly
Stayed 1 night in Aug 2025

8/10 Good

David

Liked: Amenities, property conditions & facilities
Good location and nice accomidation
Stayed 1 night in Jul 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Claire

Travelled with partner
Liked: Staff & service
The location is great. Very close to Palmer street restaurants and pubs. Also close to the stadium. The hotel is a little old and tired. The bed was a little too firm and could feel springs in places. Our bathroom light stopped working twice. There is no way to contact reception from the room or if it's not between the hours of 9am to 5pm.
Stayed 5 nights in Jul 2025

8/10 Good

Desmond

Liked: Cleanliness, staff & service, property conditions & facilities
The view was brilliant. Lovely big balcony. The pillows were hard and lumpy. 2 spare blankets would have been more comfortable. Unit was I felt poorly stocked with only one very large frying pan. No salt and one very small soap. There was aliquid soap but for 2 adults staying 5 nights it was not enough. Otherwise a greatspot to stay. Thank you.
Stayed 5 nights in Jul 2025

10/10 Excellent

DRAGAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025