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Allure Hotel & Apartments

4.5 star property

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Photo gallery for Allure Hotel & Apartments

TV, iPod dock
Reception hall
Desk, laptop workspace, blackout curtains, soundproofing
Property entrance
Balcony

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View in a map
Cnr Morehead St and McIlwraith St, South Townsville, QLD, 4810
  • Place, Maritime Museum of Townsville
    ‪2 min walk‬
  • Place, Queensland Country Bank Stadium
    ‪16 min walk‬
  • Place, The Strand Beach
    ‪18 min walk‬
  • Airport, Townsville, QLD (TSV)
    ‪12 min drive‬

Room options

View all photos for Studio King

Studio King

Studio King

7.8 out of 10
Good
(38 reviews)
  • Mountain view
  • 28 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for 2 Bedroom Apartment

TV, iPod dock

2 Bedroom Apartment

8.0 out of 10
Very good
(22 reviews)
  • Marina view
  • 99 sq m
  • Sleeps 5
  • 1 Queen Bed and 1 Double Bed
  • Free Wi-Fi

View all photos for 3 Bedroom Apartment

TV, iPod dock

3 Bedroom Apartment

9.0 out of 10
Wonderful
(4 reviews)
  • Marina view
  • 127 sq m
  • Sleeps 7
  • 1 King Bed and 2 Double Beds
  • Free Wi-Fi

View all photos for Studio Twin

Studio Twin

Studio Twin

9.4 out of 10
Exceptional
(3 reviews)
  • Mountain view
  • 28 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

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About this property

Allure Hotel & Apartments

An outdoor pool, a fitness center, and a conference center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a business center, conference space, and concierge services are onsite.
Allure Hotel & Apartments offers 45 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. Televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
During your stay at Allure Hotel & Apartments, you're just a quick walk from Maritime Museum of Townsville. Features include free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free WiFi
  • Free self parking
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Steps from Maritime Museum of Townsville and 11 minutes by foot from Perc Tucker Regional Gallery
Allure Hotel & Apartments offers its guests an outdoor pool and a fitness center. Public spaces have free WiFi. Business amenities include a business center and a meeting room. A terrace, a vending machine, and multilingual staff are also featured at the luxury Allure Hotel & Apartments. The hotel can provide concierge services and wedding services. Limited free parking is available on a first-come, first-served basis.

This 4.5-star Townsville hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage and a carport

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting room

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 8 floors
  • Built in 2014
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • IPod dock
  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime

Contactless check-in available

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before 10 AM

Contactless check-out available

Express check-out available

Special check-in instructions

The property charges 2.5 percent for credit card payments

The front desk is open daily from 9:00 AM - 5:00 PM

Guests will receive an email with special check-in instructions and lockbox information prior to arrival; front desk staffed during limited hours

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), lockbox

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 30 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: AUD 30 per night
  • Credit card charges are subject to a surcharge of 2.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
The front desk at this property is open daily from 9:00 AM - 5:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information and lockbox information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 7:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Allure Hotel Apartments South Townsville

Allure Hotel Apartments

Allure South Townsville

Allure & Apartments Townsville

Allure Hotel & Apartments Hotel

Allure Hotel & Apartments South Townsville

Allure Hotel & Apartments Hotel South Townsville

Allure Hotel & Apartments Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 362 out of 776 reviews
Rating 8 - Good. 263 out of 776 reviews
Rating 6 - Okay. 91 out of 776 reviews
Rating 4 - Poor. 30 out of 776 reviews
Rating 2 - Terrible. 30 out of 776 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Mandeep

Disliked: Cleanliness, amenities, property conditions & facilities
Very small room
Stayed 2 nights in Feb 2026

10/10 Excellent

Vicki

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff really helped us out when my wife had to stay an extra day to assist with ill family. Can’t fault the service or the room quality.
Stayed 2 nights in Jan 2026

10/10 Excellent

Edward

Business traveller
Liked: Cleanliness, staff & service, amenities
great place
Stayed 1 night in Jan 2026

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms
Stayed 3 nights in Dec 2025

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff were very courteous. Apartment was very spacious, clean and well appointed.Kitchen well appointed with lots of facilities, only thing that would have made it better would have been to leave some cooking oil and salt and pepper.
Stayed 3 nights in Jan 2026

2/10 Terrible

Eve Lucille

Disliked: Cleanliness, amenities, property conditions & facilities
Room was dirty, staff wasn't helpful, i could not stay there, i had to found somewhere else to stay, the staff said i would get a refund and still haven't got the refund
Stayed 7 nights in Dec 2025

8/10 Good

Brendan

Liked: Cleanliness, amenities, property conditions & facilities
For what I paid, I was quite happy. My room was clean and tidy. No issues. The hardest thing was accessing reception as you could not get in without a key as reception is located inside the building. I had to call and stand out the front for 5 to 7 minutes waiting to be let in. The small café inside very basic but breakfast was good good coffee.
Stayed 2 nights in Jan 2026

10/10 Excellent

Jakahn

Stayed 3 nights in Dec 2025

10/10 Excellent

Jessie

Liked: Cleanliness, amenities, property conditions & facilities
Room Good Clean, Mark at front desk called me to say front desk closes at 4pm, as I was arriving at 5pm he stayed back to give me my key 🙂
Stayed 1 night in Dec 2025

8/10 Good

Steven

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 10 nights in Nov 2025

6/10 Okay

Ben

Stayed 2 nights in Dec 2025

2/10 Terrible

Rebecca

Disliked: Cleanliness, staff & service, amenities
Was given a twin room when we booked a king room. Gym was open ridiculous hours of 9am-5pm which was useless for us apart from one occasion Says laundry facilities on site but apparently not for one bed apartments which we weren’t told and was falsely advertised Had to request towels every day, why don’t you just replace them, everyone needs to wash daily? Pool closes one day for ‘maintenance’ Stay elsewhere so you get what you pay for
Stayed 4 nights in Nov 2025

8/10 Good

Raechelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2025

8/10 Good

Caitlyn

Liked: Cleanliness, amenities, property conditions & facilities
Room was tidy, I had after hours check in and everything was as explained which made it super easy. The only downside was the room had no balcony but when booking all images appeared to show rooms with one so that was a little disappointing.
Stayed 2 nights in Nov 2025

10/10 Excellent

Haili

Liked: Cleanliness, property conditions & facilities
Great city and great staff!
Stayed 1 night in Nov 2025

10/10 Excellent

Keara

Liked: Cleanliness, staff & service, amenities
Clean room very quite
Stayed 3 nights in Nov 2025

6/10 Okay

Dennielle, Mount Isa

Travelled with family
Disliked: Amenities
The staff were wonderful and very accommodating throughout our stay, which we truly appreciated. However, considering the price we paid for the room, the overall condition was quite underwhelming.There were several maintenance and safety concerns that impacted our experience. The living room walls had visible putty patches that had not been sanded or properly finished. The couch was in poor condition, with springs protruding through the cushions, which resulted in my child being injured while laying on it. Additionally, the light switches were pushed in and require repair, and the fridge light was not functioning, making visibility in the kitchen difficult, particularly at night.We also found the kitchen lacked adequate utensils and cooking equipment, which limited our ability to prepare meals comfortably. Most concerning was the main air conditioning unit, which had visible mould and had affected our health, as all of us became unwell during our stay.While we appreciate the excellent service provided by the staff, these issues significantly detracted from the overall comfort and value of the accommodation and should be addressed as a matter
Stayed 8 nights in Nov 2025

2/10 Terrible

Julie

Travelled with partner
Liked: Cleanliness
We stayed for two nights with no hot water. Reception said they would send a maintenance man to fix it. He never arrived. We went to Reception again after waiting hours for help and it was closed. The next morning Reception still closed. No hot shower for us day number two. I complained by email after checking out, only to be told we didn’t put the tap on to hot. My husband is a plumber! No recompense at all but they did offer a 15% discount on my next booking. No way!
Stayed 2 nights in Nov 2025

8/10 Good

Tara

Stayed 1 night in Nov 2025

8/10 Good

Victoria

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Fully equipped apartment Very spacious Great location Lovely view from balcony
Stayed 3 nights in Nov 2025

8/10 Good

Christine

Travelled with group
Liked: Cleanliness, staff & service, amenities
The room was nice only had issues with a dripping air conditioner. Reported and discussed with staff. Hopefully it will be repaired for the next visitor. Great position and easy access to the city. Loved the Security and Safety of the Hotel. Free, safe parking was available. The Cafe was absolutely a delight to have coffee in. The Hotel was very clean, Office staff available and caring with their service. The view from our room was perfect.
Stayed 7 nights in Oct 2025

4/10 Poor

Trish

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The3brm apartment looked as though it was only partially cleaned. Carpets were in need of a deep shampoo with noticeable stains through out. walls had obvious marks. aircons leaked into the apartment. tv in one room with only noise no picture. patio blinds with broken sign on them, so no privacy in our lounge are from adjacent buildings due to not being able to close blinds....overall not happy at all. we were in townsville for grandaughters funeral, informed management on checkout of our concern. have msged and was told we should have notify when we first went into the room(obviously last thing on our mind at the time) would not recommend this establishment at all.
stained carpet
taped up not sure what it is
walls
dusty as Fan
Stayed 2 nights in Oct 2025

10/10 Excellent

Travis

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 2 nights in Oct 2025

10/10 Excellent

Susan

Liked: Cleanliness, amenities, property conditions & facilities
Ideal location and very quiet. Thank you.
Stayed 1 night in Oct 2025

10/10 Excellent

sharyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2025