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Aparthotel

Oaks Townsville Gateway Suites

4.0 star property

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Photo gallery for Oaks Townsville Gateway Suites

A swimming pool with a view of a marina and hillside buildings.
A balcony with wicker furniture overlooking a cityscape, a river, and boats.
Apartment, 3 Bedrooms | Private kitchen
A modern living area with a glass-top table, a black leather sofa with floral cushions, and a kitchen area with a green backsplash.
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Air-conditioning
  • Laundry room
  • Gym

Explore the area

View in a map
2 Dibbs Street, South Townsville, QLD, 4810
  • Place, Maritime Museum of Townsville
    ‪5 min walk‬
  • Place, The Strand Beach
    ‪13 min walk‬
  • Place, Queensland Country Bank Stadium
    ‪13 min walk‬
  • Airport, Townsville, QLD (TSV)
    ‪11 min drive‬

Room options

View all photos for Apartment, 1 Bedroom (No Housekeeping)

Laptop workspace, iron/ironing board, WiFi, bed sheets

Apartment, 1 Bedroom (No Housekeeping)

  • 59 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Hotel Room (No Housekeeping Service)

A hotel room with a large bed, two bedside tables, a chair, a desk, and a view of the outdoors.

Hotel Room (No Housekeeping Service)

  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Apartment, 2 Bedrooms Kitchen (No Housekeeping)

A hotel room with a large bed, two bedside tables with lamps, a green accent wall, and a view of the outside balcony.

Apartment, 2 Bedrooms Kitchen (No Housekeeping)

  • 93 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds OR 2 Single Beds and 1 King Bed

View all photos for Apartment, 3 Bedrooms

A modern living area with a glass-top table, a black leather sofa with floral cushions, and a kitchen area with a green backsplash.

Apartment, 3 Bedrooms

  • 119 sq m
  • 3 bedrooms
  • Sleeps 6
  • 3 Queen Beds

View all photos for Apartment, 1 Bedroom, River View

A balcony with wicker furniture overlooking a cityscape, a river, and boats.

Apartment, 1 Bedroom, River View

  • River view
  • 59 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Apartment, 1 Bedroom, River View (No Housekeeping)

A balcony with wicker furniture overlooking a cityscape, a river, and boats.

Apartment, 1 Bedroom, River View (No Housekeeping)

  • River view
  • 59 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Hotel Room

A hotel room with a large bed, two bedside tables, a chair, a desk, and a view of the outdoors.

Hotel Room

  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Apartment, 1 Bedroom

Laptop workspace, iron/ironing board, WiFi, bed sheets

Apartment, 1 Bedroom

  • 59 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Apartment, 2 Bedrooms

A hotel room with a large bed, two bedside tables with lamps, a green accent wall, and a view of the outside balcony.

Apartment, 2 Bedrooms

  • 93 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds OR 2 Single Beds and 1 King Bed

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About this property

Oaks Townsville Gateway Suites

An outdoor pool, a fitness center, and WiFi in public areas are available at this smoke-free aparthotel. Self parking is free. Other amenities include dry cleaning, laundry facilities, and tour/ticket assistance. Each apartment features a balcony, WiFi, and a flat-screen TV. Additional amenities include a refrigerator, a hair dryer, and a shower.
Oaks Townsville Gateway Suites offers 93 accommodations with hair dryers and irons/ironing boards. Rooms open to balconies. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers. In-room wireless Internet access is available for a surcharge.

Recreational amenities at the aparthotel include an outdoor pool and a fitness center.
Our customers tell us they can't get enough of the helpful staff at Oaks Townsville Gateway Suites. During your stay, you're just a quick walk from Perc Tucker Regional Gallery. Free self parking, an outdoor pool, and a gym are available. Built in 2009, this upscale aparthotel has 93 apartments on 9 floors. Each apartment includes amenities such as a balcony and a flat-screen TV.
  • Each apartment offers a balcony, a flat-screen TV, and a refrigerator
  • Free self parking
  • WiFi for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a gym
  • Just a 4-minute walk from Perc Tucker Regional Gallery and 4 minutes by foot from Maritime Museum of Townsville
Oaks Townsville Gateway Suites offers its guests an outdoor pool and a fitness center. Public spaces have WiFi for a fee. Oaks Townsville Gateway Suites also features tour/ticket assistance, laundry facilities, and dry cleaning/laundry services. Free self parking is available.

This 4-star Townsville aparthotel is smoke free.

Property amenities

Beach

  • Beach nearby

Pool/Spa

  • Outdoor pool

Internet

  • Available in the apartment: WiFi (AUD 5 per 24-hour period)
  • Available in some public areas: WiFi (AUD 5 per 24-hour period)

Parking and transport

  • Free covered self parking on site
  • Limited on-site self parking

Food and drink

  • Freezer
  • Refrigerator
  • Toaster

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: AUD 65 per night

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Outdoor areas

  • Balcony

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Laptop workspace

Climate control

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • Lift
  • Smoke-free property

Services and conveniences

  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Phone
  • Tour and ticket assistance

Location highlights

  • On a river

Things to do

  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 9 floors
  • 93 units
  • Built in 2009

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 9:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges 1.5 percent for credit card payments
The front desk is open daily from 7:00 AM - 9:30 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 65 per night.
  • Cribs (infant beds) are available for AUD 20 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 1 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: AUD 5 per 24-hour period (rates may vary)
  • Fee for wireless internet in public areas: AUD 5 per 24-hour period (rates may vary)
  • Crib (infant bed) fee: AUD 20 per night
  • Rollaway bed fee: AUD 65 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
The front desk at this property is open daily from 7:00 AM - 9:30 PM.
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Gateway Oaks
Oaks Gateway
Oaks Gateway Palmer
Oaks Gateway Palmer Hotel
Oaks Gateway Palmer Hotel South Townsville
Oaks Gateway Palmer South Townsville
Oaks Gateway Palmer Apartment South Townsville
Oaks Gateway Palmer Apartment
Oaks Gateway Suites Apartment South Townsville
Oaks Gateway Suites Apartment
Oaks Gateway Suites South Townsville
Oaks Gateway on Palmer
Oaks Gateway Suites Townsvill

Oaks Townsville Gateway Suites Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 633 out of 1244 reviews
Rating 8 - Good. 428 out of 1244 reviews
Rating 6 - Okay. 115 out of 1244 reviews
Rating 4 - Poor. 44 out of 1244 reviews
Rating 2 - Terrible. 24 out of 1244 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Sue

Liked: Cleanliness, check-in, communication, listing accuracy
Clean room close to plenty of eating places
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Wade

Liked: Cleanliness, check-in, communication, listing accuracy
Great clean room and friendly staff
Stayed 1 night in Mar 2026
Verified

8/10 Good

Lovelyn

Liked: Cleanliness, amenities, property conditions & facilities, communication
apartment was clean and staff helpful.
Stayed 8 nights in Jan 2026
Verified

10/10 Excellent

Wim

Liked: Cleanliness, amenities, communication
Clean room, great staff, great position
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

VAN

Liked: Cleanliness, check-in, communication, listing accuracy
I had a wonderful stay at this hotel recently and was truly impressed by the friendly and enthusiastic reception staff! They greeted me with warm smiles, provided helpful local tips, and made check-in/check-out super smooth. The service felt personal and welcoming, setting a perfect tone for my trip. Highly recommend – I'll definitely return!
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Tania

Liked: Cleanliness, amenities, communication
Staff were lovely. One bedroom apartment was comfortable, well-laid out with well-equipped kitchen, washing machine in the spacious bathroom and king-sized bed. Pool area nice. Quiet and very well-located, very close walking distance to restaurants, pubs, stadium etc.
Stayed 2 nights in Feb 2026
Verified

6/10 Okay

Brett

Liked: Cleanliness, check-in, communication, listing accuracy
Typical hotel room. Shower over bath. Bed needs mattress topper to hide join in King bed.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Tony

Liked: Cleanliness, check-in, communication, listing accuracy
Oaks Townsville rooms are very good, the staff are friendly and my room was maintained/cleaned exceptionally well. Only small concern was that free internet isn’t included in the payment for the room, you can pay a small on-line fee for access.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

andrew

Liked: Cleanliness, room comfort, communication
Had nice view of river and town from balcony was in a quiet area plenty of dinning options close by , easy walk to cowboys leagues club and Woolworths
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Francine

Liked: Cleanliness, amenities, property conditions & facilities, communication
Friendly staff, room was clean & spacious, amenities were very close, would stay again & highly recommend.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Siegfried Robert

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great hotel for the price and area. Will be back!
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Sharmane

Liked: Cleanliness, amenities, property conditions & facilities, communication
Room was very clean & spacious. So many walkable dining options nearby and very close to stadium. Would definitely recommend to friends and will definitely stay again!
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Scott

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great view balcony .Receptionist was a delight , she was so helpful friendly welcoming to hotel. Parking numbers bit confusing but easy access rooms.Cleaning staff very understanding and helpful.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities, communication
Really good
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Douglas

Liked: Cleanliness, amenities, property conditions & facilities, communication
Enjoyed our stay
Stayed 4 nights in Sep 2022
Verified

10/10 Excellent

Amirudin

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice place good staff
Stayed 1 night in Apr 2025
Verified

8/10 Good

Trevor

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Lynette

Liked: Cleanliness, amenities, property conditions & facilities, communication
Within walking distance to restaurants, shops, comfortable bed, great stay.
Stayed 3 nights in Sep 2023
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, property conditions & facilities, communication
Will stay again
Stayed 2 nights in Apr 2025
Verified

8/10 Good

Suzanne

Liked: Cleanliness, room comfort, communication
The room was nice. But the air conditioner made a lot of weird noises. Then it started to drip water.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Robert

Liked: Cleanliness, property conditions & facilities, communication
We have stayed here a couple of times and would definitely stay again.
Stayed 3 nights in Jun 2023
Verified

10/10 Excellent

Troy

Liked: Cleanliness, amenities, property conditions & facilities, communication
Onsite parking. Easy walk to many dining options. Clean and tidy rooms
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Jason

Liked: Cleanliness, amenities, property conditions & facilities
Great location for both sides of the river. Walk to all cafes ,bars,pubs, restaurants and ferry.
Stayed 5 nights in Jun 2025
Verified

10/10 Excellent

Alistair

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location and friendly staff
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, amenities, property conditions & facilities, communication
Quick check in and check out and it is in a great spot.
Stayed 3 nights in May 2024

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