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Panda Hotel

4.0 star property

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Deluxe Two Bedroom Suite
2 restaurants, breakfast served
Front of property
Lobby
Deluxe Double Room

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
3 Tsuen Wah Street, Tsuen Wan
  • Place, Citistore
    ‪5 min walk‬
  • Place, Nina Towers
    ‪11 min walk‬
  • Place, Tsuen Wan Plaza
    ‪11 min walk‬
  • Airport, Hong Kong (HKG-Hong Kong Intl.)
    ‪23 min drive‬

Room options

View all photos for Deluxe Twin Room

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Twin Room

8.0 out of 10
Very good
(36 reviews)
  • 22 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Twin Room

Executive Twin Room

Executive Twin Room

  • 22 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Double Room

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Double Room

8.0 out of 10
Very good
(34 reviews)
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Queen Room

Executive Queen Room

Executive Queen Room

8.0 out of 10
Very good
(3 reviews)
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Panda Plus Double Room

Panda Plus Double Room

Panda Plus Double Room

10.0 out of 10
Exceptional
(3 reviews)
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Panda Plus Twin Room

Panda Plus Twin Room

Panda Plus Twin Room

  • 22 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Triple Room

Family Triple Room

Family Triple Room

  • 26 sq m
  • City view
  • Sleeps 3
  • 3 Single Beds

View all photos for Family Quadruple Room

Family Quadruple Room

Family Quadruple Room

8.0 out of 10
Very good
(3 reviews)
  • 45 sq m
  • City view
  • Sleeps 4
  • 4 Single Beds

View all photos for Deluxe Two Bedroom Suite

Deluxe Two Bedroom Suite

Deluxe Two Bedroom Suite

8.8 out of 10
Excellent
(5 reviews)
  • 73 sq m
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Family Single Double Room

Family Single Double Room

Family Single Double Room

  • 22 sq m
  • City view
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

View all photos for Deluxe One Bedroom Suite

Deluxe One Bedroom Suite | Living area

Deluxe One Bedroom Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 45 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About this property

Panda Hotel

Hotel connected to a shopping center in Tsuen Wan with 2 restaurants
2 restaurants, an outdoor pool, and a health club are available at this smoke-free hotel. Free WiFi in public areas and a free area shuttle are also provided. Other amenities include a bar/lounge, a sauna, and valet parking. Housekeeping is available on request.
Panda Hotel offers 911 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Televisions come with premium satellite channels. Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries.

This Tsuen Wan hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is offered on request and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool, a health club, and a sauna.
Our customers tell us they can't get enough of the shopping around Panda Hotel. During your stay, you'll be connected to a shopping center, and within walking distance of Nina Towers. Enjoy features like free WiFi in public areas and a free area shuttle, plus 2 restaurants.
  • Free WiFi
  • Enjoy a bite to eat at one of the 2 restaurants
  • Full breakfast served daily for a fee
  • Valet parking and self parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Guests have great things to say about the helpful staff and the proximity to shopping
  • 8 minutes by car from Nathan Road Shopping District and 9 minutes from Victoria Harbour
  • Free local-area shuttle service
Panda Hotel offers its guests a seasonal outdoor pool, a health club, and a sauna. There are 2 restaurants on site, along with a grocery/convenience store. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

An arcade/game room, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Panda Hotel. For a fee, parking is available.

This 4-star Tsuen Wan hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 11:00 AM.
Simplicity - This restaurant serves breakfast, lunch, and dinner.
Simplicity Bar - Onsite bar. Open daily.
Yin Yue - This restaurant serves breakfast, lunch, and dinner. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle
  • Limo/town car service
  • Parking on site (HKD 600 per day)
  • Valet parking on site (HKD 950 per day)
  • Limited on-site valet and self parking

Food and drink

  • Daily full breakfast available 6:30 AM to 11:00 AM for a fee: HKD 162.80 for adults and HKD 162.80 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Simplicity
  • Simplicity Bar
  • Yin Yue

Things to do

  • Arcade/game room
  • Health club
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Arcade/game room
  • Free area shuttle
  • Grocery/convenience store
  • In-room babysitting
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk

More

  • 1 building
  • 19 floors
  • Banquet hall
  • Built in 1991
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for HKD 220.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: HKD 500.00 per night (for stays between 1 January - 31 December)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately HKD 162.8 for adults and HKD 162.8 for children
  • Self parking fee: HKD 600 per day
  • Valet parking fee: HKD 950 per day
  • Rollaway bed fee: HKD 220.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
Housekeeping service is provided every 2 days.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open May 01 and close September 30.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Panda
Panda Hotel
Panda Hotel Tsuen Wan
Panda Tsuen Wan
Panda Hong Kong
Panda Hotel Hong Kong
Panda Hotel Hotel
Panda Hotel Tsuen Wan
Panda Hotel Hotel Tsuen Wan

Panda Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 343 out of 1003 reviews
Rating 8 - Good. 390 out of 1003 reviews
Rating 6 - Okay. 174 out of 1003 reviews
Rating 4 - Poor. 51 out of 1003 reviews
Rating 2 - Terrible. 45 out of 1003 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Capucine

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

2/10 Terrible

C

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was a huge disappointment. The staff was unhelpful and rude, particularly Kitty from reservations. She showed no professionalism or willingness to assist. Due to severe weather, both my United Airlines flight and train were canceled, and I submitted full documentation. Despite this, Kitty refused to make any exceptions or even offer partial assistance, citing the nonrefundable policy with no empathy for the circumstances. I understand policies, but when genuine emergencies happen, hotels that value their guests show some flexibility. Unfortunately, this property chose not to. I will not return and would not recommend this hotel to anyone expecting even basic customer service.
Stayed 2 nights in Sep 2025

2/10 Terrible

Donald

Disliked: Cleanliness, staff & service, property conditions & facilities
Front desk staff was impolite and not even wanted to greet customers. Concierge staff was even worst, very rude, impolite and not helpful at all. Housekeeping staff was good.
Stayed 2 nights in Sep 2025

6/10 Okay

Ferdinand, Oakland gardens

Disliked: Cleanliness, staff & service
It was a very busy area. The staff is not that accommodating. We have been standing in the front desk but we have to wait for these Lady until she finish talking with the other staff like maybe 5 minutes. The Room is decent but you could see that it was old and seems the carpet is not clean. Bed
Stayed 2 nights in Sep 2025

8/10 Good

Hing Lun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Towel a bit dirty and even if it was smoke free hotel but you still able to smell the smoke from someone who smoke inside but overall it’s a nice stay as location close to everything and staffs are helpful.
Stayed 1 night in Sep 2025

8/10 Good

Cecil, Vancouber

Liked: Cleanliness, staff & service, amenities
Just the bathroom infrastructure is aged and need improvement
Stayed 2 nights in Sep 2025

2/10 Terrible

Josephine

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2025

10/10 Excellent

TAK FONG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Yahe

Travelled with family
Customer service very good and detailed
Stayed 4 nights in Aug 2025

8/10 Good

Man yee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lot of shops in the hotel property, supermarket, KFC, Starbucks, etc. The beds and the pillows are comfortable.
Stayed 7 nights in Jul 2025

8/10 Good

Kit

Stayed 2 nights in Jul 2025

2/10 Terrible

Sammi

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I would never stay here again! Hallway going to your room smells like cigarette and moldy carpet. Room carpet was stain, sofa was so dirty we didnt even dare sit in it, kitchen dirty, restroom looks like a public restroom , gross and nasty. Photo that they post ate deceiving. I wouldnt even stay here if it was for free. I hsve no clue who would rate this place a 6-8... they should call this a motel and not a hotel.
Stayed 3 nights in Jul 2025

8/10 Good

Rene

Travelled with family
Liked: Cleanliness, property conditions & facilities
The hotel was very busy, it seems like a tour group hotel for families going to HK Disneyland. Lobby on 3rd floor, lots of good food restaurants in Lobby, 2nd and 1sr floor, groceries store in Basement…..Nice restaurant on 30th floor with a view.
Stayed 9 nights in Jun 2025

10/10 Excellent

Feng h

Liked: Cleanliness
Stayed 2 nights in Jul 2025

4/10 Poor

Wing Hang

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Justin, Honolulu

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Naoto

Stayed 1 night in Mar 2025

8/10 Good

Lily

Travelled with family
Liked: Staff & service, amenities
I like the surroundings easy access to anywhere special the transportation to or from the airports . The the hotel also provides shuttle service to the underground train. Don't like the bathroom n closets not bug enough, carpet is old , need renovations.
Stayed 6 nights in May 2025

6/10 Okay

Amanda

Travelled with family, Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Very dated place. Have to run dehumidifier constantly. Strong damp smells in the hallways. Bathtub was cracked. Mould under rubber bath mat that was provided (before we even used it). But they did with what they could. Outside of the bathroom it was decent enough for the price. Size of rooms were very good. Could open up both suitcases on the floor comfortably. Staff really helpful and friendly.
Stayed 1 night in Jun 2025

10/10 Excellent

Rachel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Staffs were great and friendly

Allison was the MVP of our trip! Since we had a family room, one side of the room didn’t have good WiFi reception, signals dropped often. I talked to Allison at front desk, she immediately followed up for me and after putting a extender the signal was much better. Overall the hotel staffs including pool staffs were very courteous and friendly. I also appreciate the dehumidifier in the room - make the stay more pleasant in this weather. I understand it’s an older hotel so the room isn’t in the greatest condition but we overall had a comfortable stay.
Stayed 5 nights in Jun 2025

8/10 Good

Susan

Liked: Cleanliness, amenities, property conditions & facilities
Clean, good service & convenience
Stayed 1 night in Jun 2025

10/10 Excellent

Kenneth

Stayed 2 nights in Jun 2025

6/10 Okay

Matthew

Disliked: Cleanliness, property conditions & facilities
Pros: - Location - Room size - Staff friendliness Cons: - Rooms are old and tired - Bathroom has a lot of rust, mould and even hair from the previous guest. - Rooms were smelt musty due to humid conditions.
Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Jakob

Stayed 2 nights in May 2025