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Best Western Premier Chateau Granville Hotel & Suites & Conf. Centre

3.5 star property
VIP Access

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Photo gallery for Best Western Premier Chateau Granville Hotel & Suites & Conf. Centre

Exterior
Banquet hall
Lounge
Lobby
Breakfast, lunch, dinner served; American cuisine

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
1100 Granville St, Vancouver, BC, V6Z2B6
  • Place, Granville Street
    ‪1 min walk‬
  • Place, Orpheum Theater
    ‪5 min walk‬
  • Place, BC Place Stadium
    ‪10 min walk‬
  • Airport, Vancouver, BC (YVR-Vancouver Intl.)
    ‪18 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Superior Queen Room with Balcony

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Superior Queen Room with Balcony

  • Sleeps 2

Deluxe Two Double Room with Balcony

  • Sleeps 5

King Suite with Balcony

  • Sleeps 4

View all photos for Deluxe Room, 2 Double Beds, Non Smoking, Balcony

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Deluxe Room, 2 Double Beds, Non Smoking, Balcony

9.0 out of 10
Wonderful
(24 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking, Balcony (with Sofabed)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Suite, 1 King Bed, Non Smoking, Balcony (with Sofabed)

8.6 out of 10
Excellent
(11 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Non Smoking, Balcony (with Sofabed)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Suite, 2 Double Beds, Non Smoking, Balcony (with Sofabed)

9.0 out of 10
Wonderful
(26 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

View all photos for Superior Room, 1 Queen Bed, Non Smoking, Balcony

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Superior Room, 1 Queen Bed, Non Smoking, Balcony

9.0 out of 10
Wonderful
(26 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 King Bed, Non Smoking, Balcony

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Superior Room, 1 King Bed, Non Smoking, Balcony

9.6 out of 10
Exceptional
(18 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony

Standard Room, 1 King Bed, Non Smoking, Balcony

Standard Room, 1 King Bed, Non Smoking, Balcony

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Mobility Accessible, Refrigerator & Microwave (with Sofabed)

Suite, 2 Double Beds, Mobility Accessible, Refrigerator & Microwave (with Sofabed) | Accessible bathroom

Suite, 2 Double Beds, Mobility Accessible, Refrigerator & Microwave (with Sofabed)

8.0 out of 10
Very good
(3 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

Superior King Room with Balcony

  • Sleeps 2

Two Double Suite with Balcony

  • Sleeps 5

Accessible Two Double Suite

  • Sleeps 5

King Room with Balcony

  • Sleeps 2

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About this property

Best Western Premier Chateau Granville Hotel & Suites & Conf. Centre

This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a 24-hour business center, a conference center, and self parking.
Best Western Premier Chateau Granville Hotel & Suites & Conf. Centre offers 118 accommodations with safes and coffee/tea makers. Rooms open to balconies. 55-inch flat-screen televisions come with digital channels. Refrigerators and microwaves are provided. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include offices and desks, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Best Western Premier Chateau Granville Hotel & Suites & Conf. Centre. During your stay, you're just a quick walk from Granville Street. You'll find features like free WiFi in public areas, plus a restaurant and a gym. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Enjoy a bite to eat at The Edge Social Grill, a family restaurant that serves American cuisine
  • Cooked-to-order breakfast served daily for a fee
  • Self parking available for a fee
  • Services include a concierge, tour or ticket assistance, and a porter
  • Onsite recreation includes a gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Steps from Granville Street and 14 minutes by foot from BC Place Stadium
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center and 5 meeting rooms.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 5500 square feet (511 square meters) and includes a conference center. A fitness center, a vending machine, and multilingual staff are also featured at the business-friendly Best Western Premier Chateau Granville Hotel & Suites & Conf. Centre. For a fee, parking is available.

This Vancouver hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 11:00 AM.
The Edge Social Grill - This family restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Covered parking on site (CAD 45 per day; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: CAD 15 to 29 for adults and CAD 10 to 15 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Edge Social Grill

Things to do

  • Gym

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 5 meeting rooms
  • Computer station
  • Conference centre (5,500 square foot of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Hand-held showerhead
  • Lift (89 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (117 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 15 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Office
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee for check-in between noon and 2:00 PM
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 40 per accommodation, per night, plus a deposit of CAD 200 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 16 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 200 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 15 to 29 for adults, and CAD 10 to 15 for children
  • Covered self parking fee: CAD 45.00 per day (in/out privileges)
  • Pet deposit: CAD 200 per stay
  • Pet fee: CAD 40 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between noon and 2:00 PM
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 3 children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western Chateau Granville
Best Western Granville
Best Western Plus Chateau
Best Western Plus Chateau Granville Hotel Vancouver
Best Western Plus Chateau Granville Vancouver
Best Western Plus Granville
Chateau Best Western Granville
Chateau Granville
Chateau Granville Best Western
Granville Best Western
Best Western Plus Chateau Granville Hotel
Best Western Plus Chateau Granville
Best Western Plus Chateau Granville Hotel Suites
Best Western Plus Chateau Granville Hotel Suites

Best Western Premier Chateau Granville Hotel & Suites & Conf. Centre Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 628 out of 1026 reviews
Rating 8 - Good. 256 out of 1026 reviews
Rating 6 - Okay. 96 out of 1026 reviews
Rating 4 - Poor. 32 out of 1026 reviews
Rating 2 - Terrible. 14 out of 1026 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Charlene

Liked: Cleanliness
Stayed 1 night in Nov 2025

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2025

10/10 Excellent

Jhon Carlo

Travelled with family
Liked: Cleanliness, property conditions & facilities
The room was very clean and the staff were very welcoming!
Stayed 1 night in Nov 2025

10/10 Excellent

Eli

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2025

10/10 Excellent

Colleen

Travelled with family
Liked: Cleanliness, property conditions & facilities
Staff was great room was clean
Stayed 1 night in Nov 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Didn’t eat there or need to park the car there so I can’t grade that on the survey
Stayed 3 nights in Nov 2025

10/10 Excellent

Kimberly

Stayed 4 nights in Nov 2025

10/10 Excellent

Nicola

Liked: Cleanliness, amenities, property conditions & facilities
The size of the room was so much bigger than expected very clean and the stag were so friendly
Stayed 1 night in Nov 2025

10/10 Excellent

Jesse

Stayed 1 night in Nov 2025

10/10 Excellent

Brendan

Stayed 1 night in Oct 2025

10/10 Excellent

martin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Paid breakfast was fine
Stayed 2 nights in Nov 2025

10/10 Excellent

Stephen

Liked: Amenities, property conditions & facilities
Room was acceptable and good for the price. Bed was comfortable. Staff was friendly and accommodating. View from balcony on the 14th floor was breathtaking.
Stayed 4 nights in Nov 2025

10/10 Excellent

Leslie, Powell River

Liked: Cleanliness, amenities, property conditions & facilities
Staff were great, room was clean!
Stayed 1 night in Nov 2025

8/10 Good

Avril

Stayed 1 night in Nov 2025

10/10 Excellent

Mauricio

Travelled with group
Liked: Cleanliness
Clean rooms , front staff were welcoming and easy to deal with .
Stayed 2 nights in Nov 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2025

10/10 Excellent

Noreen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was amazing, rooms were perfect. Had a wonderful time, will be back for sure
Stayed 1 night in Nov 2025

10/10 Excellent

Helena

Stayed 2 nights in Nov 2025

10/10 Excellent

Jen

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The staff went above and beyond! They offered our kids snacks when we first checked in and were super friendly and helpful. We accidently left my daughters baby blanket in the room. We called and explained that it was left behind and if they could check with housekeeping. Reception called back and we arrange how we could get it mailed back. What stands out is how promptly they put the blanket in the mail and provided me with a tracking number. They went above and beyond. We will definitely be staying here again!
Stayed 1 night in Nov 2025

10/10 Excellent

Louise

Stayed 1 night in Nov 2025

2/10 Terrible

Heaven

Disliked: Cleanliness, amenities
I recently stayed at this Best Western and was disappointed by several problems that affected my stay. When I opened the sofa bed I found visible blood stains on the mattress. That was upsetting and felt unacceptable for a hotel room. I reported it, but it should never have happened in the first place. The billing was confusing. The hotel lists parking as forty dollars total, yet I was charged thirty dollars per day. That discrepancy needs clarification and looks misleading. Housekeeping also entered my room while I was sleeping, even though I had not given permission or put any sign on the door. It felt like a serious invasion of privacy. If I had been out with my belongings left in the room, I would be very worried about what might have happened. These issues made the stay far less comfortable than expected. I hope the hotel takes this feedback seriously, corrects the billing inconsistency, reviews its housekeeping procedures, and addresses the cleanliness problems so future guests do not have the same experience. I trust they will make things right.
Stayed 2 nights in Nov 2025

10/10 Excellent

Elizabeth

Stayed 1 night in Nov 2025

10/10 Excellent

Rory

Stayed 1 night in Nov 2025

8/10 Good

Denise

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We arrived early and were able to check in right away. Bailey the check-in dog was super seeet!
Stayed 1 night in Nov 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff went above and beyond. Especially front desk night crew. They are the reason I will return.
Stayed 2 nights in Oct 2025