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Pinnacle Hotel at the Pier

4.0 star property
VIP Access

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Photo gallery for Pinnacle Hotel at the Pier

Front of property – evening/night
Property video
Banquet hall
Lobby sitting area
Superior Room, 2 Double Beds, Harbour View

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
138 Victory Ship Way, North Vancouver, BC, V7L 0B1
  • Place, The Shipyards
    ‪1 min walk‬
  • Place, Lonsdale Quay Market
    ‪2 min walk‬
  • Place, Lonsdale Quay Seabus Terminal
    ‪3 min walk‬
  • Airport, Vancouver, BC (YVR-Vancouver Intl.)
    ‪32 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Superior Room, 1 King Bed, Harbour View

Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed, Harbour View

9.6 out of 10
Exceptional
(74 reviews)
  • Harbour view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds, Harbour View

Superior Room, 2 Double Beds, Harbour View

Superior Room, 2 Double Beds, Harbour View

9.4 out of 10
Exceptional
(27 reviews)
  • Harbour view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed with Sofa bed, Mountainside

37-inch LCD TV with cable channels, TV, iPod dock

Junior Suite, 1 King Bed with Sofa bed, Mountainside

10.0 out of 10
Exceptional
(7 reviews)
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Mountainside

Minibar, in-room safe, desk, laptop workspace

Studio Suite, 1 King Bed with Sofa bed, Mountainside

9.6 out of 10
Exceptional
(7 reviews)
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Mountainside

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Mountainside

9.2 out of 10
Wonderful
(102 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Mountainside

Standard Room, 2 Double Beds, Mountainside

Standard Room, 2 Double Beds, Mountainside

8.8 out of 10
Excellent
(39 reviews)
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed (Partial Harbourview)

Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed (Partial Harbourview)

9.6 out of 10
Exceptional
(13 reviews)
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

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About this property

Pinnacle Hotel at the Pier

This smoke-free hotel features an indoor pool, a restaurant, and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a sauna, and a 24-hour business center are onsite.
Pinnacle Hotel at the Pier offers 106 accommodations with minibars and safes. 37-inch LCD televisions come with cable channels and pay movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of Pinnacle Hotel at the Pier's great location. During your stay, you're just a quick walk from The Shipyards. Enjoy features like free WiFi in public areas, plus an indoor pool and a restaurant. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi and wired Internet
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Guests really like the accommodations for the cleanliness and overall comfort
  • 12 minutes by car from Canada Place and 13 minutes from Port of Vancouver
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
As a guest of Pinnacle Hotel at the Pier, you'll find an indoor pool, a hot tub, a sauna, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business center and meeting rooms are available. Event space at this hotel measures 8000 square feet (743 square meters) and includes conference space. A terrace, tour/ticket assistance, and concierge services are also featured at the business-friendly Pinnacle Hotel at the Pier. For a fee, parking is available.

This 4-star North Vancouver hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 11:00 AM.
The Lobby Restaurant - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Pier 7 Restaurant - Overlooking the ocean, this restaurant serves brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Covered parking on site (CAD 42 per day; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: CAD 15 to 30 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Pier 7 Restaurant
  • The Lobby Restaurant

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 8,000 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • In the mountains
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LCD TV with cable channels
  • IPod dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 30 per pet, per day (maximum CAD 90 per stay)
  • Maximum 2 pets
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 100 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 15 to 30 per person
  • Covered self parking fee: CAD 42 per day (in/out privileges)
  • Pet fee: CAD 30 per pet, per day (maximum CAD 90 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 3 children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Pinnacle
Pinnacle Hotel
Pinnacle Hotel Pier
Pinnacle Hotel Pier North Vancouver
Pinnacle Pier
Pinnacle Pier Hotel
Pinnacle Pier North Vancouver
Pinnacle At The Pier Vancouver
Pinnacle Hotel at the Pier Hotel
Pinnacle Hotel at the Pier North Vancouver
Pinnacle Hotel at the Pier Hotel North Vancouver

Pinnacle Hotel at the Pier Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1655 out of 2191 reviews
Rating 8 - Good. 377 out of 2191 reviews
Rating 6 - Okay. 101 out of 2191 reviews
Rating 4 - Poor. 26 out of 2191 reviews
Rating 2 - Terrible. 32 out of 2191 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Melik

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff went above and beyond! Wonderful hotel. Very friendly staff! Clean rooms, amazing views. Hottub and pool area is great Would stay here again.
Stayed 1 night in Dec 2025

10/10 Excellent

Isabel

Stayed 1 night in Dec 2025

10/10 Excellent

Eugene

Stayed 2 nights in Dec 2025

10/10 Excellent

Harold

Stayed 1 night in Dec 2025

10/10 Excellent

Barbara

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great room with a beautiful city view
Beautiful city & Shipyards Christmas market view
Stayed 1 night in Dec 2025

10/10 Excellent

Jaimie

Travelled with family
Liked: Cleanliness, staff & service, amenities
Everything was great except the parking situation, too busy and no available spot for hotel guests
Stayed 1 night in Dec 2025

2/10 Terrible

Yiheng

Disliked: Cleanliness, amenities, property conditions & facilities
.
Stayed 1 night in Dec 2025

10/10 Excellent

Tina

Liked: Staff & service, property conditions & facilities, room comfort
I had a great stay, and the room was great for the night. King size bed, spacious bathroom. I was supposed to get moutain views but instead had the main road. It didn't matter too much to me since I was there for a night. It was still a nice view on the street side. Not noisy at all, too. It was a last-minute book as I had a change in plans. I needed to leave from Vancouver DT harbour the following day, and the Pinnacle was an easy location without the high-cost of DT hotelling. I enjoyed the 30-minute ferry boat ride to North Van from DT. Room service meal was great and prompt that evening. I had a free breakfast voucher, which was nice. I wasn't too impressed with the egg bennie but the pancakes was good. Aside from that, everything was great!
Stayed 1 night in Nov 2025

10/10 Excellent

Linzi

Liked: Cleanliness, staff & service, amenities
This was about my 6th time staying at the Pinnacle. The staff are great. The hotel is very clean. The restaurant has good food. It’s a quiet area & very walkable. The Sea Bus is an easy 10 min walk. Loads of choices of places to eat. This was the first time I had my 80 lb dog with me…he was as welcomed as I was.
Stayed 4 nights in Dec 2025

8/10 Good

Megumi

Stayed 1 night in Dec 2025

8/10 Good

Kok Pin

Stayed 1 night in Dec 2025

10/10 Excellent

Jan

Business traveller, Travelled with family
Liked: Cleanliness, staff & service
Room was fantastic!! Staff very professional! Loved it!!
Stayed 2 nights in Dec 2025

10/10 Excellent

Maire

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was excellent
Stayed 2 nights in Dec 2025

10/10 Excellent

Brian

Stayed 1 night in Dec 2025

10/10 Excellent

Georgie

Liked: Cleanliness, staff & service, amenities
Nice room, great view and lots of restaurant options nearby.
Stayed 1 night in Dec 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room and property was clean. Lots to do in local area.
Stayed 1 night in Dec 2025

10/10 Excellent

Jennifer

Stayed 2 nights in Dec 2025

10/10 Excellent

Daryoush

Stayed 4 nights in Nov 2025

10/10 Excellent

Johanne, Courtenay

Liked: Cleanliness, amenities, property conditions & facilities
Welcoming staff, atmosphere and beautiful clean spacious room. Used the hot tub. Parking was expensive, thought it was free with stay. Perfect location to get to the ferry terminal in the morning.
Stayed 1 night in Dec 2025

10/10 Excellent

Beatrice

Liked: Cleanliness, staff & service, amenities
Pleasant stay at quiet room. Nice view!
Stayed 3 nights in Dec 2025

10/10 Excellent

David A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly front desk staff.
Stayed 1 night in Dec 2025

8/10 Good

Kristina

Stayed 2 nights in Dec 2025

10/10 Excellent

Lisa

Stayed 1 night in Dec 2025

10/10 Excellent

Catharine, North Vancouver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great fitness area with an amazing view. Comfortable, spacious room with all the amenities. Helpful, friendly staff
Stayed 1 night in Dec 2025

8/10 Good

Scott

Liked: Cleanliness, staff & service, amenities
Clean room, very friendly staff
Stayed 1 night in Dec 2025