Pinnacle Hotel at the Pier

4.0 star property
VIP Access

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Gym
Superior Room, 2 Double Beds, Harbour View
Banquet hall

Reviews

9.4 out of 10
Exceptional

Popular amenities

Explore the area

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138 Victory Ship Way, North Vancouver, BC, V7L 0B1
  • Place, The Shipyards
    ‪1 min walk‬
  • Place, Lonsdale Quay Market
    ‪2 min walk‬
  • Place, Lonsdale Quay Seabus Terminal
    ‪3 min walk‬
  • Airport, Vancouver, BC (YVR-Vancouver Intl.)
    ‪32 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Superior Room, 1 King Bed, Harbour View

9.6 out of 10
Exceptional
(71 reviews)
  • Harbor view
  • Sleeps 2
  • 1 King Bed

Superior Room, 2 Double Beds, Harbour View

9.4 out of 10
Exceptional
(27 reviews)
  • Harbor view
  • Sleeps 4
  • 2 Double Beds

Junior Suite, 1 King Bed with Sofa bed, Mountainside

10.0 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio Suite, 1 King Bed with Sofa bed, Mountainside

9.6 out of 10
Exceptional
(7 reviews)
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed, Mountainside

9.2 out of 10
Wonderful
(98 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Mountainside

8.8 out of 10
Excellent
(38 reviews)
  • City view
  • Sleeps 4
  • 2 Double Beds

Superior Room, 1 King Bed (Partial Harbourview)

9.6 out of 10
Exceptional
(11 reviews)
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

Junior Suite Mountainside King

  • Sleeps 3

Superior King Room with Partial Harbour View

  • Sleeps 2

Superior King Room with Harbour View

  • Sleeps 2

Superior Two Double Room with Harbour View

  • Sleeps 4

Studio Suite Mountainside King

  • Sleeps 3

Standard Mountainside Two Double Room

  • Sleeps 4

Standard Mountainside King

  • Sleeps 2

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About this property

Pinnacle Hotel at the Pier

Hotel in North Vancouver with a fitness center and a sauna
This smoke-free hotel features an indoor pool, a restaurant, and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a sauna, and a 24-hour business center are onsite.
Pinnacle Hotel at the Pier offers 106 accommodations with iPod docking stations and minibars. 37-inch LCD televisions come with cable channels and pay movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of Pinnacle Hotel at the Pier's great location. During your stay, you're just a quick walk from The Shipyards. Enjoy features like free WiFi in public areas, plus an indoor pool and a restaurant. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi and wired Internet
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Guests really like the accommodations for the overall comfort and cleanliness
  • 7 minutes by car from Stanley Park and 12 minutes from Canada Place
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
As a guest of Pinnacle Hotel at the Pier, you'll find an indoor pool, a hot tub, a sauna, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business center and meeting rooms are available. Event space at this hotel measures 8000 square feet (743 square meters) and includes conference space. A terrace, tour/ticket assistance, and concierge services are also featured at the business-friendly Pinnacle Hotel at the Pier. For a fee, parking is available.

This 4-star North Vancouver hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 11:00 AM.
The Lobby Restaurant - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Pier 7 Restaurant - Overlooking the ocean, this restaurant serves brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Covered parking on site (CAD 42 per day; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: CAD 15 to 30 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Pier 7 Restaurant
  • The Lobby Restaurant

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 8,000 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • In the mountains
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LCD TV with cable channels
  • IPod dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 30 per pet, per day (maximum CAD 90 per stay)
  • Maximum 2 pets
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 100 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 15 to 30 per person
  • Covered self parking fee: CAD 42 per day (in/out privileges)
  • Pet fee: CAD 30 per pet, per day (maximum CAD 90 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 3 children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Pinnacle
Pinnacle Hotel
Pinnacle Hotel Pier
Pinnacle Hotel Pier North Vancouver
Pinnacle Pier
Pinnacle Pier Hotel
Pinnacle Pier North Vancouver
Pinnacle At The Pier Vancouver
Pinnacle Hotel at the Pier Hotel
Pinnacle Hotel at the Pier North Vancouver
Pinnacle Hotel at the Pier Hotel North Vancouver

Pinnacle Hotel at the Pier Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1543 out of 2042 reviews
Rating 8 - Good. 349 out of 2042 reviews
Rating 6 - Okay. 97 out of 2042 reviews
Rating 4 - Poor. 22 out of 2042 reviews
Rating 2 - Terrible. 31 out of 2042 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel in an excellent location located close to the North Shore Water Bus terminal! The staff were very friendly, welcoming and communicative and always willing to answer any questions we had. The food at the hotel was also excellent!
Stayed 1 night in Sep 2025

8/10 Good

Lee ann

Business traveller
Liked: Cleanliness, staff & service, amenities
Lovely people nice place but a bit dated. Rooms a bit dark. Internet so so Down and poor quality no charging other than one plug set on desk. Not a business hotel. However pool wonderful and overall a great stay
Stayed 3 nights in Sep 2025

10/10 Excellent

Yong

Travelled with group
Liked: Amenities
I like the bedroom settings and the cleanness. Also I like the ocean view, downtown view.
Stayed 1 night in Sep 2025

10/10 Excellent

Aleksandr

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in North Vancouver. Fair price. Location is great. Room is very nice. In the center of everything you need to enjoy.
Stayed 2 nights in Sep 2025

10/10 Excellent

Guneet

Stayed 1 night in Sep 2025

10/10 Excellent

shannon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They went above and beyond! The area was lovely, lots to do, amazing view and really enjoyed all it had to offer!
Stayed 3 nights in Sep 2025

10/10 Excellent

Gurinder Pal, Victoria

Stayed 1 night in Sep 2025

10/10 Excellent

Delaina

Very nice
Stayed 1 night in Sep 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Dana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location and the views from the harbour side rooms.
Stayed 1 night in Sep 2025

10/10 Excellent

Felicia

Travelled with family
Liked: Cleanliness, amenities
Easy access to Parking. Check in was seemless, front desk was accommodating out early check in.
Stayed 1 night in Sep 2025

10/10 Excellent

Matt

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay if you want to be out of the hustle and bustle of Vancouver with good links to the city and local amenities.
Stayed 5 nights in Aug 2025

10/10 Excellent

Dave

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

Brett

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Brittany

Stayed 1 night in Sep 2025

8/10 Good

Joelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is an an excellent location at the Shipyard in North Vancouver. Walkable to restaurants and the sea bus. Good amenities with a nice gym, pool, and restaurant. My only complaint was that we were a group and were not put together. Also the suite is set up strangely and not worth the money.
Stayed 3 nights in Sep 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Housekeeping was amazing!!
Stayed 3 nights in Sep 2025

10/10 Excellent

Kelly

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pet friendly, great area, lots of great restaurants.
Stayed 1 night in Sep 2025

10/10 Excellent

Charity

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful space with amazing views easy access to lots of beautiful places
Stayed 1 night in Sep 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable stay

Great Location. Comfortable rooms. Some of the servers in the Lobby little unfriendly. No Smiles, Sulky looks.
Stayed 4 nights in Sep 2025

8/10 Good

Saron

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Jul 2025

10/10 Excellent

WILLIAM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location with great staff

Nice clean hotel with very friendly and helpful staff. Nice location to harbourfront with lots of activity and buzz. Also great transport by way of Seabus to downtown or bus to such places as Park Royal shopping centre. All very easy and calm.
Stayed 2 nights in Sep 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location to stay

Great stay at this hotel in a Harbour view room. The bed was very comfortable, the room was very clean, lots of things to assist your stay (mini fridge, microwave, coffee maker, etc). The location was wonderful for walking around and exploring the local neighborhood full of every amenity you could want. The view from the balcony (pictured) was unparalleled. Staff was friendly and 100% helpful with our needs. Glass wall between bedroom area and bathroom provided unusual entertainment :)
Stayed 2 nights in Sep 2025