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Aqua Palace Hotel

4.0 star property

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Daily buffet breakfast (EUR 15 per person)
Rooftop terrace
Lobby
Interior detail
Junior Suite

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • Laundry
  • 24/7 front desk
  • Housekeeping

Explore the area

View in a map
Calle de la Malvasia 5492, Castello, Venice, VE, 30122
  • St. Mark's Square
    ‪3 min walk‬
  • Rialto Bridge
    ‪3 min walk‬
  • Grand Canal
    ‪19 min walk‬
  • Venice (VCE-Marco Polo)
    ‪40 min drive‬

Room options

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Suite

Suite

10.0 out of 10
Exceptional
(5 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

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Double Room

Double Room

9.6 out of 10
Exceptional
(9 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, Canal View

Suite, Canal View

Suite, Canal View

10.0 out of 10
Exceptional
(6 reviews)
  • 40 sq m
  • 1 bedroom
  • Canal view
  • Sleeps 4
  • 1 Double Bed

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Minibar, in-room safe, soundproofing, free WiFi

Junior Suite

9.8 out of 10
Exceptional
(6 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite, Canal View

Minibar, in-room safe, soundproofing, free WiFi

Junior Suite, Canal View

10.0 out of 10
Exceptional
(4 reviews)
  • 22 sq m
  • 1 bedroom
  • Canal view
  • Sleeps 3
  • 1 Double Bed

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About this property

Aqua Palace Hotel

Hotel with a bar, a short walk to St. Mark's Square
This smoke-free hotel features a bar/lounge, concierge services, and dry cleaning. WiFi in public areas is free. Additionally, a 24-hour front desk, express check-in, and express check-out are onsite.
Aqua Palace Hotel offers 26 accommodations with minibars and safes. LCD televisions come with satellite channels.

Bathrooms include bathtubs or showers, bathrobes, slippers, and bidets. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include hair dryers and complimentary toiletries. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Aqua Palace Hotel. During your stay, you're just a quick walk from St. Mark's Square. Features include free WiFi in public areas, plus a bar and breakfast (surcharge).
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Just a 3-minute walk from St. Mark's Square and 3 minutes by foot from St. Mark's Basilica
  • Train station pick-up shuttle service available for a fee
Aqua Palace Hotel offers its guests multilingual staff, tour/ticket assistance, and concierge services. WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. Aqua Palace Hotel also features dry cleaning/laundry services, express check-in, and room service (during limited hours).

This 4-star Venice hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:30 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Train station pick-up shuttle (surcharge)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 15 per person
  • A bar/lounge

Family friendly

  • Babysitting (surcharge)
  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable/satellite channels

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city.
On certain dates of the year, visitors must pay an access fee of EUR 5-10 per person per day to enter Venice. Those with accommodation in Venice are exempt from paying this. Guests must however request an exemption voucher in advance and present it with an identity document on arrival. To check affected dates, fees and request an exemption, visit cda.ve.it/en/.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 60.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 percent reduction applies from January 1-31.
  • A tax is imposed by the city: From 1 January - 31 January, EUR 3.10 per person, per night for adults; EUR 1.60 per night for guests aged 10-16 years old.
  • A tax is imposed by the city: From 1 February - 31 December, EUR 4.50 per person, per night for adults; EUR 2.20 per night for guests aged 10-16 years old.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 15 per person
  • Rollaway bed fee: EUR 60.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
Property Registration Number IT027042A1EVBHWRZ7
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Aqua Palace
Aqua Palace Hotel
Aqua Palace Hotel Venice
Aqua Palace Venice
Hotel Aqua Palace
Aqua Palace Hotel Hotel
Aqua Palace Hotel Venice
Aqua Palace Hotel Hotel Venice

Reviews

Aqua Palace Hotel Reviews

9.6

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 561 out of 722 reviews
Rating 8 - Good. 141 out of 722 reviews
Rating 6 - Okay. 13 out of 722 reviews
Rating 4 - Poor. 5 out of 722 reviews
Rating 2 - Terrible. 2 out of 722 reviews

Reviews

10/10 Excellent

Jitendra, Sunnyvale

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Aqua Palace hotel gives a great experience of the water ways in Venice. We travelled to the hotel from the train station on a water taxi. There is a nice deck at the hotel to board or to disembark with hotel staff available to help you with luggage. Their is a gondola service also available right in front of the lobby entrance. This hotel is around 5 mins walk from St Marks square. The staff is very friendly and prompt in service. A great highlight of the hotel is its bar with a skilled bartender. I enjoyed an awesome Bellini and a Manhattan, which were one of the best cocktails I enjoyed during my Italy trip.
Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Amelia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing stay, very quiet and convenient
Stayed 2 nights in Mar 2025

10/10 Excellent

Ronald, Deadwood

Travelled with partner
Liked: Cleanliness, amenities
Wonderful stay!
Stayed 4 nights in Jun 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing experience!

Great hotel. Central location. Nice ambiance. The service was excellent across the board. We especially enjoyed the hotel bar and Lello was awesome and gave us great restaurant and excursion recommendations.
Stayed 3 nights in Jun 2025

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic location right on one of the smaller canals. Gondola service right out front and 5 min walk to the public transit (Vaporetto). Centrally located; 20-25 min walk to anywhere. Comfortable rooms, has an elevator and good air condiioning.
Stayed 4 nights in May 2025

10/10 Excellent

Sepideh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel in the very good area. Highly recommended!
Stayed 1 night in May 2025

10/10 Excellent

peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pj and j

A grand hotel in a good location. Lovely room and bathroom. Helpful staff especially the bartender. Was happy to assist us when the front of house staff were not that helpful. Organised a gondola to pick us up from the hotels dock
Stayed 4 nights in May 2025

10/10 Excellent

Penny

Stayed 1 night in May 2025

10/10 Excellent

Pawel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful stay in this lovely hotel.
Stayed 2 nights in Apr 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Mihcael

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was awesome. Property was easy to access, really neat to be on the canal and decor was on point. 6 star if I could.
Stayed 1 night in Apr 2025

10/10 Excellent

katrina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel in a beautiful city

Excellent hotel, fantastic location. Very friendly staff.
Stayed 2 nights in Apr 2025

10/10 Excellent

Bradley James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant location in Venice, 5 minutes from Rialto and st marks sq, but just off the beaten track enough to be quiet. Exceptionally well kept hotel, rooms modern and spacious, always spotless. Staff always helpful and friendly. Would stay there again.
Stayed 3 nights in Apr 2025

10/10 Excellent

Orlando, Miami Lakes

Liked: Cleanliness, staff & service, property conditions & facilities
Just great
Stayed 2 nights in Mar 2025

10/10 Excellent

Heidi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was lovely, welcoming and accommodating.
Stayed 1 night in Apr 2025

10/10 Excellent

Carlos

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, walking distance to attractions, super nice and helpful staff, breakfast was awesome
Stayed 2 nights in Mar 2025

10/10 Excellent

Srinivas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Nicola Sharon

Travelled with partner
Liked: Amenities, property conditions & facilities
Great location, helpful staff, lovely room, clean and spacious
Stayed 3 nights in Mar 2025

10/10 Excellent

jebali

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel parfait propre petit déjeuner copieux emplacement extraordinaire , staff tres gentille et professionnel je recommande cette hotel
Stayed 4 nights in Feb 2025

10/10 Excellent

ingrid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Volveremos

Excelente trato , ubicacion del Hotel magnifica cerca de todo , Desayuno completo. Totalmente recomendado
Stayed 3 nights in Feb 2025

8/10 Good

Laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Aqua Palace

Fabulous location, just 5 minutes walk from St Mark's, Doges Palace and Rialto. The hotel is lovely, large rooms, very clean and classy.
Stayed 3 nights in Jan 2025

10/10 Excellent

Stephanie

Stayed 1 night in Jan 2025

10/10 Excellent

Han, Sammamish

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024