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Aqua Palace Hotel

4.0 star property

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Photo gallery for Aqua Palace Hotel

A room with a view of a canal, two wooden stools, a small table, and a mirror.
A building with a sign reading "AQUAPALACE HOTEL".
A hotel lobby with a chandelier, seating area, and a reception desk.
Daily buffet breakfast for a fee
A hotel lobby with a chandelier, a patterned rug, and a seating area.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Bar
  • Laundry room
  • Room service

Explore the area

View in a map
Calle de la Malvasia 5492, Castello, Venice, VE, 30122
  • Place, St. Mark's Square
    ‪3 min walk‬
  • Place, Grand Canal
    ‪3 min walk‬
  • Place, Rialto Bridge
    ‪3 min walk‬

Room options

View all photos for Suite, Canal View

A hotel room with a bed, bedside tables, a TV, a dining area with a table and chairs, and a minibar.

Suite, Canal View

10.0 out of 10
Exceptional
(10 reviews)
  • Canal view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Suite

A hotel room with a bed, a chair, a table, and a vase with flowers.

Suite

10.0 out of 10
Exceptional
(7 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Double Room

A hotel room with two beds, a desk, a chair, a TV, and a minibar.

Double Room

9.6 out of 10
Exceptional
(16 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Junior Suite

A hotel room with a bed, a desk, a chair, and a small table.

Junior Suite

9.8 out of 10
Exceptional
(9 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Junior Suite, Canal View

A hotel room with a bed, a desk, a chair, and a small table.

Junior Suite, Canal View

10.0 out of 10
Exceptional
(6 reviews)
  • Canal view
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for ELEGANT

Minibar, in-room safe, soundproofing, free WiFi

ELEGANT

  • 12 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

View all photos for Junior suite classic

Minibar, in-room safe, soundproofing, free WiFi

Junior suite classic

  • 25 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

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About this property

Aqua Palace Hotel

This smoke-free hotel features a bar/lounge, concierge services, and dry cleaning. WiFi in public areas is free. Other amenities include a 24-hour front desk, express check-out, and tour/ticket assistance.
Aqua Palace Hotel offers 25 accommodations with minibars and safes. LCD televisions come with satellite channels.

Bathrooms include bathtubs or showers, bathrobes, slippers, and bidets. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include hair dryers and complimentary toiletries. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Aqua Palace Hotel. During your stay, you're just a quick walk from St. Mark's Square. Features include free WiFi in public areas, plus a bar and breakfast (surcharge).
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Just a 3-minute walk from St. Mark's Square and 4 minutes by foot from Rialto Bridge
  • Train station pick-up shuttle service available for a fee
Aqua Palace Hotel offers its guests multilingual staff, tour/ticket assistance, and concierge services. WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. Aqua Palace Hotel also features dry cleaning/laundry services, room service (during limited hours), and express check-out.

This 4-star Venice hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:30 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Train station pick-up shuttle (surcharge)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 15 per person
  • A bar/lounge

Family friendly

  • Babysitting (surcharge)
  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Comprehensive food waste policy
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable/satellite channels

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Eco-friendly toiletries
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city.
On certain dates of the year, visitors must pay an access fee of EUR 5-10 per person per day to enter Venice. Those with accommodation in Venice are exempt from paying this. Guests must however request an exemption voucher in advance and present it with an identity document on arrival. To check affected dates, fees and request an exemption, visit cda.ve.it/en/.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 60.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 percent reduction applies from January 1-31.
  • A tax is imposed by the city: From 1 January - 31 January, EUR 3.10 per person, per night for adults; EUR 1.60 per night for guests aged 10-16 years old.
  • A tax is imposed by the city: From 1 February - 31 December, EUR 4.50 per person, per night for adults; EUR 2.20 per night for guests aged 10-16 years old.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 15 per person
  • Rollaway bed fee: EUR 60.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
Property Registration Number IT027042A1EVBHWRZ7
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property class

This property has received its official star rating from the local rating authority.

Property is also known as

Aqua Palace
Aqua Palace Hotel
Aqua Palace Hotel Venice
Aqua Palace Venice
Hotel Aqua Palace
Aqua Palace Hotel Hotel
Aqua Palace Hotel Venice
Aqua Palace Hotel Hotel Venice

Aqua Palace Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 639 out of 807 reviews
Rating 8 - Good. 146 out of 807 reviews
Rating 6 - Okay. 15 out of 807 reviews
Rating 4 - Poor. 5 out of 807 reviews
Rating 2 - Terrible. 2 out of 807 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, friendly helpful staff, we had the junior suite which was perfect
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Mark A

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location. Great breaky. Helpful staff
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always spend the hoidays traveling around Italy and always spend at least a few days at the Aqua Palace. Its one of our favorite hotels in one of our favorite cities!
Stayed 5 nights in Dec 2025
Verified review

10/10 Excellent

Timitra

Liked: Cleanliness, staff & service, amenities
The location, the staff and the accommodations were outstanding. We would stay here again.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

naomi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all around very solid. breakfast was an incredible highlight.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Amit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel in a good location with accommodating staff. Breakfast was excellent. They have their own pier onto which boat taxis can dock for easy access to the train station, etc
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is a must! Its environment, convenient location and simple beauty makes it a phenomenal hotel.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Terryn

Liked: Cleanliness, amenities, property conditions & facilities
Very clean, great breakfast, wonderful and helpful staff
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We visited from London for my husbands 50th birthday and I cannot fault this hotel. Beautiful location, incredible furnishings and decor and the staff were so accommodating.
Front of the hotel
another view
the bridge outside the hotel
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

TUNA

Liked: Cleanliness, amenities, property conditions & facilities
It was perfectly clean and nice hotel
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and nice size rooms. The staff was incredibly kind, helpful, and welcoming. Highly recommend!
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Big rooms. Great location.
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Aqua Palace is a boutique hotel centrally located makes it easy to walk everywhere on the island. The room is large and beds are very comfortable. I would recommend it to everyone I know when they visit Venice.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was perfect. Immaculately clean, quiet ,spacious and luxurious. The staff was engaging, professional and extremely helpful with everything from directions to dinner reservations. Great stay…
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, lovely staff who couldn’t do enough for us. Room was spotlessly clean and very comfortable with a beautiful big bathroom. Excellent location, central but quiet. Good facilities with onsite bar, good breakfast selections and stunning private dock with outdoor space, I will be recommending and hope to return!
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Minerva

Liked: Cleanliness, amenities, property conditions & facilities
Friendly and helpful staff, clean rooms, location
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Julia

Liked: Cleanliness, amenities, property conditions & facilities
This place was beautiful, warm and cozy. I’d stay here again, it was in a good spot as well, close to a lot of places
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, spacious room with bathroom. Very confortable. I definitely recommend.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

chris

Liked: Cleanliness, amenities, property conditions & facilities
Great location Staff was very accommodating Beautiful rooms
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Hugo

Liked: Cleanliness, staff & service, amenities
Everything was excellent from staff, rooms, the was bar perfect
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Charlie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel - stylish and in a fabulous central location. Staff were attentive, room and bathroom luxurious and breakfast plentiful with hot and cold options. I would have given it 5/5 but whilst the sheets and bedding were lovely the bed was quite hard and in need of a mattress topper for a side sleeper like me.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Carissa

Liked: Cleanliness, amenities, property conditions & facilities
Enjoyed our stay here!
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Ronald

Liked: Cleanliness, amenities
Wonderful stay!
Stayed 4 nights in Jun 2025
Verified review

10/10 Excellent

Bernard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As with all excellent properties, it’s the staff that makes them truly outstanding. Roberto of the front desk helped us arrange a water taxi before our drive in from Slovenia. He arranged for Clare the hostess to meet us and escort us to the taxi. Barbara served breakfast the next morning with cheerful energy. The room was elegant and had all necessary amenities. A nice additional updating touch would have been UBC outlets.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Angela

Liked: Cleanliness, amenities, property conditions & facilities
Front desk staff were so friendly and very helpful
Stayed 2 nights in Dec 2025