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CHC Continental, BW Premier Collection

4.0 star property

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Photo gallery for CHC Continental, BW Premier Collection

Exterior
Exterior
Exterior
Food and drink
Front of property

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Bar

Explore the area

View in a map
Lista di Spagna, Cannaregio 166, Venice, VE, 30121
  • Place, Venetian Ghetto
    ‪3 min walk‬
  • Place, Piazzale Roma
    ‪7 min walk‬
  • Place, Grand Canal
    ‪7 min walk‬
  • Airport, Venice (VCE-Marco Polo)
    ‪28 min drive‬

Room options

View all photos for Suite Deluxe, 1 letto queen, non fumatori

Suite Deluxe, 1 letto queen, non fumatori

Suite Deluxe, 1 letto queen, non fumatori

  • 32 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Superior Room, 1 Queen Bed, Non Smoking

Superior Room, 1 Queen Bed, Non Smoking

Superior Room, 1 Queen Bed, Non Smoking

8.6 out of 10
Excellent
(47 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 Queen Bed, Non Smoking, Canal View

Minibar, in-room safe, desk, blackout curtains

Superior Room, 1 Queen Bed, Non Smoking, Canal View

9.0 out of 10
Wonderful
(12 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Minibar, in-room safe, desk, blackout curtains

Standard Room, 1 Double Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, 1 King Bed, Non Smoking

Minibar, in-room safe, desk, blackout curtains

Executive Room, 1 King Bed, Non Smoking

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, Multiple Beds, Non Smoking

Executive Room, Multiple Beds, Non Smoking

Executive Room, Multiple Beds, Non Smoking

  • 13 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Deluxe Room, 1 Queen Bed with Sofa bed, Non Smoking, Canal View (with Sofabed)

Minibar, in-room safe, desk, blackout curtains

Deluxe Room, 1 Queen Bed with Sofa bed, Non Smoking, Canal View (with Sofabed)

9.4 out of 10
Exceptional
(8 reviews)
  • 20 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Executive Room, Multiple Beds, Non Smoking

Minibar, in-room safe, desk, blackout curtains

Executive Room, Multiple Beds, Non Smoking

  • 13 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Deluxe Room, 1 Queen Bed with Sofa bed, Non Smoking (with Sofabed)

Minibar, in-room safe, desk, blackout curtains

Deluxe Room, 1 Queen Bed with Sofa bed, Non Smoking (with Sofabed)

8.4 out of 10
Very good
(15 reviews)
  • 20 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite Junior, 1 letto queen, non fumatori (with Single Sofabed)

Suite Junior, 1 letto queen, non fumatori (with Single Sofabed)

Suite Junior, 1 letto queen, non fumatori (with Single Sofabed)

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Room with Canal View

Minibar, in-room safe, desk, blackout curtains

Superior Room with Canal View

  • Sleeps 2

View all photos for Superior Double Room

Minibar, in-room safe, desk, blackout curtains

Superior Double Room

  • Sleeps 2

View all photos for Deluxe Double Room

Minibar, in-room safe, desk, blackout curtains

Deluxe Double Room

  • Sleeps 2

View all photos for Deluxe Double Room With Canal View

Minibar, in-room safe, desk, blackout curtains

Deluxe Double Room With Canal View

  • Sleeps 2

Petit Room

  • Sleeps 2

View all photos for Standard Room

Minibar, in-room safe, desk, blackout curtains

Standard Room

  • Sleeps 2

View all photos for Deluxe Room with Canal View

Minibar, in-room safe, desk, blackout curtains

Deluxe Room with Canal View

  • Sleeps 4

View all photos for Deluxe Queen Room with Sofa Bed

Minibar, in-room safe, desk, blackout curtains

Deluxe Queen Room with Sofa Bed

  • Sleeps 4

View all photos for Executive Two King Room

Minibar, in-room safe, desk, blackout curtains

Executive Two King Room

  • Sleeps 4

View all photos for Executive King Room

Minibar, in-room safe, desk, blackout curtains

Executive King Room

  • Sleeps 2

View all photos for Executive King And Two Single Room

Minibar, in-room safe, desk, blackout curtains

Executive King And Two Single Room

  • Sleeps 4

View all photos for Junior Suite

Minibar, in-room safe, desk, blackout curtains

Junior Suite

  • Sleeps 3

View all photos for Deluxe Suite

Minibar, in-room safe, desk, blackout curtains

Deluxe Suite

  • Sleeps 2

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Exterior
NH Venezia Santa Lucia
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
4.5 out of 5, Wonderful, 1,001 reviews
The price is €145
includes taxes & fees
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About this property

CHC Continental, BW Premier Collection

Waterfront hotel with a 24-hour front desk and a restaurant
A restaurant, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Additionally, concierge services, dry cleaning, and laundry facilities are onsite.
CHC Continental, BW Premier Collection offers 93 air-conditioned accommodations with minibars and safes. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, bidets, complimentary toiletries, and hair dryers.

This Venice hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

Our customers tell us they can't get enough of CHC Continental, BW Premier Collection's great location. During your stay, you're just a quick walk from Piazzale Roma. Enjoy features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Guests have great things to say about the helpful staff and the location
  • Within a 10-minute walk of Piazzale Roma and Grand Canal
  • Pets welcome for free (restrictions apply)
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A terrace, multilingual staff, and tour/ticket assistance are also featured at CHC Continental, BW Premier Collection. The hotel can provide concierge services and wedding services.

This 4-star Venice hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:30 AM to 10:00 AM.
CHC Continental, BW Premier Collection has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: EUR 16 for adults and EUR 16 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • On the waterfront
  • Terrace

Accessibility

  • Lift

More

  • 1 building
  • 4 floors
  • Built in 1460
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city.
On certain dates of the year, visitors must pay an access fee of EUR 5-10 per person per day to enter Venice. Those with accommodation in Venice are exempt from paying this. Guests must however request an exemption voucher in advance and present it with an identity document on arrival. To check affected dates, fees and request an exemption, visit cda.ve.it/en/.

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 40.0 per day.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 percent reduction applies from January 1-31.
  • A tax is imposed by the city: From 1 January - 31 January, EUR 3.10 per person, per night for adults; EUR 1.60 per night for guests aged 10-16 years old.
  • A tax is imposed by the city: From 1 February - 31 December, EUR 4.50 per person, per night for adults; EUR 2.20 per night for guests aged 10-16 years old.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 16 for adults and EUR 16 for children
  • Rollaway bed fee: EUR 40.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Property Registration Number IT027042A1UJW9WCE6
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To adhere to national/local laws, air conditioning may be restricted to certain hours from 15 October to 15 May.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Continental Hotel Venice
Continental Venice
Hotel Continental
CHC Continental BW Premier Collection Hotel Venice
CHC Continental BW Premier Collection Venice
CHC Continental BW Premier Collection
CHC Continental, BW Premier Collection Hotel
CHC Continental, BW Premier Collection Venice
CHC Continental, BW Premier Collection Hotel Venice
CHC Continental BW Premier Collection by Best Western

CHC Continental, BW Premier Collection Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 499 out of 1001 reviews
Rating 8 - Good. 299 out of 1001 reviews
Rating 6 - Okay. 110 out of 1001 reviews
Rating 4 - Poor. 47 out of 1001 reviews
Rating 2 - Terrible. 46 out of 1001 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Lisa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Tracee

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice breakfast.
Stayed 3 nights in Sep 2025

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Alejandro Romero

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 2 nights in Aug 2025

10/10 Excellent

John

Liked: Cleanliness
Perfect location
Stayed 2 nights in Aug 2025

6/10 Okay

Peta

Liked: Cleanliness

Decent location near train station and ferry

Good proximity to train and ferry stop , easy to find handle location. Hotels ok clean, but old and dated and beds not veri comfortable but ok, breakfast food normal best part is balcony on the canal which is lovely.
Stayed 2 nights in Aug 2025

10/10 Excellent

Perla

Stayed 1 night in Aug 2025

6/10 Okay

Bull

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the view and dining. Close to train terminal. Easy to navigate.
Stayed 1 night in Aug 2025

10/10 Excellent

Breanna

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is so friendly! Clean hotel! Great location!
Stayed 4 nights in Aug 2025

10/10 Excellent

Michael

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful rooms overlooking the canal and conveniently located near the high speed rail terminal.
Stayed 1 night in Aug 2025

10/10 Excellent

Victoria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel on canal

Hotel was a perfect location. Breakfast on the canal was beautiful. I liked that this area was non smoking. Room was great with straightening irons , water , large bath , yoga mat etc. We had a family superior . We were so lucky it was available when we arrived at lunch time. Very grateful. Loved sitting in the armchair by the view.
Stayed 1 night in Aug 2025

8/10 Good

Christel

Stayed 1 night in Jul 2025

10/10 Excellent

Leonard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Incredible service by all. Great location. I would it it again without hesitation.
Stayed 1 night in Aug 2025

6/10 Okay

Dhawal

Disliked: Staff & service, property conditions & facilities
I stayed for 3 nights. On the first day, there was a strong sewer smell in the room that made it difficult to sleep. I reported it, and while the issue was initially addressed, the smell returned on the third night and was even worse — I couldn’t sleep at all. The staff’s response was disappointing; instead of being understanding, they were dismissive and rude. For the amount I paid, I could have booked a much better property.
Stayed 3 nights in Aug 2025

6/10 Okay

Amalin

Travelled with group
Liked: Staff & service, amenities
Disliked: Cleanliness
It’s very pretty when you walk in however the bathroom wasn’t clean and the wear on the shower floor is horrible. For the amount of money that you pay and their advertisement of a four-star hotel doesn’t even come close. The staff was super nice and helpful so that is not a reflection of them.
Stayed 1 night in Aug 2025

2/10 Terrible

NIGEL

Travelled with partner
Disliked: Amenities
Was served what was supposed to be a ceaser salad the chicken was tried out rubber. They refused to comp or change the meal. Will never use this chain again.
Stayed 1 night in Aug 2025

8/10 Good

Catherine Louise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Few minutes walk from Venezia Saint Lucia Station and Ferrovia water bus stop. Staff were lovely and welcoming.
Stayed 2 nights in Aug 2025

10/10 Excellent

antonio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location, great staff, confortable room and excelent breakfast.
Stayed 1 night in Aug 2025

10/10 Excellent

Concetta

Liked: Cleanliness, staff & service, property conditions & facilities
Sofia at check in was spectacular!
Stayed 1 night in Jul 2025

10/10 Excellent

Harpreet

Stayed 1 night in Jul 2025

10/10 Excellent

Lisa

Stayed 2 nights in Jul 2025

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Patrick, Elk Grove

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was fantastic. My wife and I visited Venice for our honeymoon and enjoyed every minute of it. The AC was great, amenities, customer service, and food. Highly recommend
Stayed 1 night in Jul 2025

8/10 Good

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
Access to water taxi.
Stayed 2 nights in Jul 2025

10/10 Excellent

Yitzchak

Liked: Cleanliness
Stayed 1 night in Jul 2025