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3.5 out of 5

"CONTACT THE PROPERTY TO CHECK THEY HAVE RESERVATION BEFORE ARRIVING!!! We arrived to a locked door so contacted the property to be told that we don’t ... " More

By a verified traveller on Wed 22 Jun 2022

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Deluxe Room (1B)

Bed Count 1 Full Bed Maximum Occupancy 3 Max
€168* Per night/room 12 Jun - 13 Jun

Superior Triple Room, 1 Bedroom (3B)

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Deluxe Room, 1 Bedroom

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Deluxe Double Room, 1 Double Bed (6A)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Luxury Triple Room, 1 Bedroom

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Deluxe Double Room, 1 Double Bed (4A)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they enjoy the helpful staff at Locanda Herion. During your stay, you're just a quick walk from Guglie Bridge. Enjoy features like free WiFi in public areas, plus a round-trip airport shuttle (surcharge) and self-parking (surcharge).

  • Free WiFi
  • Self-parking available for a fee
  • Amenities include a front desk safe, multilingual staff and a terrace
  • Guests speak favourably about the helpful staff and the area's walkability
  • 0.4 mi (0.7 km) from Ca' d'Oro Giorgio Franchetti Gallery and 0.8 mi (1.2 km) from Rialto Bridge
  • Airport shuttle service available for a fee

Locanda Herion ratings based on 2 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Locanda Herion

Everyone (1) Couples (1)
3 out of 5
CONTACT THE PROPERTY TO CHECK THEY HAVE RESERVATION BEFORE ARRIVING!!! We arrived to a locked door so contacted the property to be told that we don’t have our reservation and that they don’t offer rooms through ebookers. Even after I sent them my confirmation I was told if I want a room then I have to pay for one (again!). Had to call ebookers who contacted the property to resolve. It took an hour of standing outside the property until they confirmed that they did in fact have our reservation. The property didn’t apologise at all and just blamed the booking agent. However there were 2 more guests who arrived at the same time as us who had the exact same problem and they had booked through hotels.com so it would seem the issue lies with the property. Throughout our 2 night stay we noticed several other groups of people who seemed to be stuck outside in the same situation. In the end it was the housekeeping lady who let us inside, she was very nice and helpful. Other than that, the property is in a good location close to the train station, everything is within walking distance. It’s very clean and modern so would have given 5 stars if not for the horrific check in experience.

Posted by on 22 Jun 2022

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Comment from Hotel Management

22 Jun 2022 by Team Herion

Good morning Matthew, sorry for the inconvenience, but his was a last minute booking, and to date Expedia the channel with which he booked did not send us the confirmation email, we entered it manually after he phoned the support. Greetings

4 out of 5

Posted by on 28 Jun 2022

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Property Features

Locanda Herion offers its guests a terrace, multilingual staff, and a garden. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available. This Venice guest house is smoke free.

  • 12 guestrooms or units
  • 2 levels
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Terrace
  • Garden
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Locanda Herion offers 12 air-conditioned accommodations with a safe and complimentary bottles of water. Rooms open to furnished balconies or patios. This individually decorated and furnished accommodation includes desks. Beds feature down duvets and premium bedding. 25-inch flat-screen televisions come with satellite channels. Bathrooms include a shower, complimentary toiletries and hairdryers. This Venice guest house provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested. Housekeeping is provided once per stay.

  • Private balcony or patio (furnished)
  • Separate bedroom
  • Flat-screen television
  • Satellite channels
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Shower
  • Cots (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 7:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. There is no front desk at this property. To make arrangements for check-in, please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests will receive an email 7 days before arrival with check-in instructions and an access code. Guests can access their accommodation through a private entrance. For more details, please contact the property using the information on the booking confirmation.

Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city.

Guests must contact the property at least 7 days prior the arrival date to arrange check-in.

On certain dates of the year, visitors must pay an access fee of EUR 5 per person per day to enter Venice. Those with accommodation in Venice are exempt from paying this. Guests must however request an exemption voucher in advance and present it with an identity document on arrival. To check affected dates and request an exemption, visit cda.comune.venezia.it.

Locanda Herion offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. This property does not have a front desk. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 7 days before arrival with check-in information and an access code. Guests can access their accommodation through a private entrance. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 30.0 per day.
  • Cots (infant beds) are available for EUR 12.2 per night.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Guests must contact this property in advance to reserve cots/infant beds

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve cots/infant beds. This property accepts Visa, Mastercard and Eurocard. Cash is not accepted.

Contactless check-out is available.

  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • No front desk
  • Debit cards not accepted
  • Guests are provided with free hand sanitiser
  • Private entrance
  • Social distancing measures are in place
  • Guest will receive an email before arrival 7 days
  • Guests will receive an email with special check-in instructions
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 per cent reduction applies from 1–31 January.
  • A tax is imposed by the city: From 1 January - 31 January, EUR 1.00 per person, per night for adults; EUR 0.50 per night for guests aged 10-16 years old.
  • A tax is imposed by the city: From 1 February - 31 December, EUR 1.50 per person, per night for adults; EUR 0.70 per night for guests aged 10-16 years old.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 95 per vehicle (one-way)
  • Self-parking fee: EUR 35 per day
  • Crib (infant bed) fee: EUR 12.2 per night
  • Rollaway bed fee: EUR 30.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Locanda Herion
  • Locanda Herion Condo
  • Locanda Herion Condo Venice
  • Locanda Herion Venice
  • Locanda Herion Hotel Venice

You should know

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.