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Santa Chiara Hotel

4.5 star property

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View from room
Interior detail
Breakfast area
Deluxe Double Room, Canal View (Piccolo canale e/o Giardini)
Interior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Bar

Explore the area

View in a map
Santa Croce 548, Venice, VE, 30135
  • Place, Grand Canal
    ‪1 min walk‬
  • Place, Piazzale Roma
    ‪1 min walk‬
  • Place, Port of Venice
    ‪7 min walk‬
  • Airport, Venice (VCE-Marco Polo)
    ‪24 min drive‬

Room options

View all photos for Deluxe Double Room, City View

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Deluxe Double Room, City View

9.8 out of 10
Exceptional
(19 reviews)
  • City view
  • 19 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Deluxe Double Room, Canal View (Canal Grande)

Deluxe Double Room, Canal View (Canal Grande)

Deluxe Double Room, Canal View (Canal Grande)

8.8 out of 10
Excellent
(8 reviews)
  • Canal view
  • 19 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Deluxe Single Room, City View

Deluxe Single Room, City View

Deluxe Single Room, City View

8.0 out of 10
Very good
(1 review)
  • City view
  • 15 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Deluxe Triple Room, City View

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Deluxe Triple Room, City View

9.4 out of 10
Exceptional
(8 reviews)
  • City view
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed OR 3 Single Beds

View all photos for Suite, City View

Suite, City View

Suite, City View

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room, Canal View (Piccolo canale e/o Giardini)

Deluxe Double Room, Canal View (Piccolo canale e/o Giardini)

Deluxe Double Room, Canal View (Piccolo canale e/o Giardini)

9.0 out of 10
Wonderful
(10 reviews)
  • Canal view
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Suite, Canal View (Small Canal Rio Novo and Garden)

Superior Suite, Canal View (Small Canal Rio Novo and Garden)

Superior Suite, Canal View (Small Canal Rio Novo and Garden)

10.0 out of 10
Exceptional
(1 review)
  • Canal view
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite, Canal View (Grand Canal)

Suite, Canal View (Grand Canal)

Suite, Canal View (Grand Canal)

10.0 out of 10
Exceptional
(1 review)
  • Canal view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite, Canal View (Rooftop)(Small Canal Rio Novo/Garden)

Junior Suite, Canal View (Rooftop)(Small Canal Rio Novo/Garden)

Junior Suite, Canal View (Rooftop)(Small Canal Rio Novo/Garden)

10.0 out of 10
Exceptional
(3 reviews)
  • Canal view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Triple Room, Canal View (Small Canal and/or Garden)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Deluxe Triple Room, Canal View (Small Canal and/or Garden)

  • Canal view
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

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About this property

Santa Chiara Hotel

Luxury hotel with a rooftop terrace, steps from Piazzale Roma
This hotel features a restaurant, a bar/lounge, and a snack bar/deli. WiFi in public areas is free. Other amenities include a rooftop terrace, a coffee shop/cafe, and valet parking.
Santa Chiara Hotel offers 39 air-conditioned accommodations with minibars and espresso makers. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 40-inch Smart televisions come with satellite channels. Bathrooms include bathtubs or showers with rainfall showerheads, bidets, complimentary toiletries, and hair dryers.

This Venice hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include complimentary newspapers, safes, and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Santa Chiara Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from Piazzale Roma. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Guests have great things to say about the helpful staff and the location
  • Steps from Piazzale Roma and Grand Canal
  • Airport shuttle service available for a fee
  • Cats and dogs welcome for free (restrictions apply)
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Santa Chiara Hotel. The hotel can provide concierge services and wedding services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4.5-star Venice hotel.

Santa Chiara Hotel has a restaurant on site.
Room service (during limited hours) is available.
A hosted evening meal is available for a surcharge on Wednesday, Thursday, Friday, Saturday, and Sunday. Reservations are required.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Onsite parking available only on request
  • Secured, covered valet parking on site (EUR 100 per day)
  • Limited on-site valet parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage and a carport

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Hosted evening meal available on Wednesday for a fee of EUR 70; reservation required
  • Snack bar/deli

Family friendly

  • In-room babysitting
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • On the waterfront
  • Outdoor furniture
  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Handrails in stairways
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Towels provided

Entertainment

  • 40-inch smart TV with satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Espresso maker
  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Electrical adapters
  • Free daily newspapers
  • Heating (climate-controlled)
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools
On certain dates of the year, visitors must pay an access fee of EUR 5-10 per person per day to enter Venice. Those with accommodation in Venice are exempt from paying this. Guests must however request an exemption voucher in advance and present it with an identity document on arrival. To check affected dates, fees and request an exemption, visit cda.ve.it/en/.
Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city.
This property's dinner is served at a nearby restaurant, located 0.6 miles (1.1 kilometers) away. Public boat transport is available.

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Weight limit: 22 lbs per pet
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 70 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 percent reduction applies from January 1-31.
  • A tax is imposed by the city: From 1 January - 31 January, EUR 3.10 per person, per night for adults; EUR 1.60 per night for guests aged 10-16 years old.
  • A tax is imposed by the city: From 1 February - 31 December, EUR 4.50 per person, per night for adults; EUR 2.20 per night for guests aged 10-16 years old.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 50 per vehicle (one-way, maximum occupancy 4)
  • Covered valet parking fee: EUR 100 per day
  • Rollaway bed fee: EUR 70 per night
  • Hosted evening meal: EUR 70

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and onsite parking
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Apple Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Santa Chiara Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
Property Registration Number IT027042A1S8VJ6Y7I
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply. To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Chiara Hotel
Hotel Santa Chiara
Santa Chiara
Santa Chiara Hotel
Santa Chiara Venice
Santa Chiara Hotel Venice
Santa Chiara Hotel Hotel
Santa Chiara Hotel Venice
Santa Chiara Hotel Hotel Venice

Santa Chiara Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 246 out of 328 reviews
Rating 8 - Good. 56 out of 328 reviews
Rating 6 - Okay. 13 out of 328 reviews
Rating 4 - Poor. 8 out of 328 reviews
Rating 2 - Terrible. 5 out of 328 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Hotel was perfect. No walking bags long distances to hotels more centrally located. There are water taxis everywhere. Super convenient to the train station. The front desk scheduled excursions for us and gave suggestions that made our stay unforgettable. From the glass blowing manufacturers on Murano to simple restaurant suggestions. Santa Chiarra will be our first choice when we return to Venice.
Stayed 3 nights in Oct 2025

10/10 Excellent

Jillian, Highlands Ranch

Liked: Cleanliness
Stayed 4 nights in Oct 2025

10/10 Excellent

Carrie

Stayed 1 night in Oct 2025

10/10 Excellent

Jeremy, Mercer Island

Liked: Cleanliness, staff & service, property conditions & facilities
Conveniently located next to the main bus terminal and a good launching point to the city. The staff was super kind and helpful.
Stayed 1 night in Oct 2025

10/10 Excellent

Erik

Stayed 2 nights in Oct 2025

10/10 Excellent

Van, Houston

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

James, OREM

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff. Clean elegant rooms. Great view of the water and Caltrava bridge. Walkable restaurants and shopping. Safe, scenic area! We look forward to coming back!
Stayed 3 nights in Oct 2025

2/10 Terrible

Brenda

Stayed 2 nights in Oct 2025

10/10 Excellent

Rajan, Middlesex

Stayed 4 nights in Aug 2025

10/10 Excellent

Joseph

Stayed 2 nights in Sep 2025

10/10 Excellent

Lillian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful
Stayed 1 night in Sep 2025

10/10 Excellent

Bonnie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was incredibly helpful and knowledgeable. Erika at front desk arranged restaurant reservations and transportation to train station. Gentleman in dining room ( he also assisted in housekeeping) was extremely accom
Stayed 3 nights in Sep 2025

10/10 Excellent

Hariel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Jennifer

Liked: Cleanliness, property conditions & facilities
Location right next to bus and train station is really convenient when arriving in Venice and it was still an easy walk (or vaporetto ride) to really cute restaurants/shops/areas of the city. Room was clean and comfortable and with great AC (which was needed since it was HOT during our visit). Only downside was the front desk staff. While I really was impressed by their multilingual ability (our check in clerk transitioned between three different languages checking us and other guests in- it was impressive!), I always had the sense they were trying to pressure us or sell us something or making a commission off of us. Ended up not feeling super helpful or welcoming. Quite different from the other locations we stayed on our European trip.
Stayed 1 night in Sep 2025

6/10 Okay

Christopher, Novi

Stayed 5 nights in Sep 2025

10/10 Excellent

David

Stayed 1 night in Sep 2025

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very clean and is a a great location. It is possible to get a taxi to just behind it, yet it is right on the canals and only 5 minutes walk to the train station, so great for arrivals from the airport and onward travel. The staff were very helpful.
Stayed 2 nights in Oct 2024

8/10 Good

Jennifer

Stayed 1 night in Aug 2025

10/10 Excellent

Silvia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Gisella

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff
Stayed 2 nights in Aug 2025

8/10 Good

Tanushree, Stanford

Travelled with family
Liked: Cleanliness, staff & service, amenities
This is such a lovely and updated property at a wonderful location. The room was clean and modern. I just wish they had put more care into updating the lobby and bar area. It looked worn out and literally no one was in it on all 3 days we were staying here.
Stayed 3 nights in Jul 2025

10/10 Excellent

tariq

Travelled with family, Travelled with family and small children
Liked: Amenities
Good location easy to get to form the airport or by train, no need for water taxi to get tonit from the airport the train station is walking distance
Stayed 3 nights in Jul 2025

10/10 Excellent

Alberto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location! Convenient and clean

Great staff!!!! Super friendly and helpful. Hotel was close to the bus and train station if needed but we took a taxi which dropped you off right by the hotel. It was walking distance to a lot in the area ns beautiful view from the window of the bridge outside. The staff provided us with a tour of a glass making shop on Murano which was spectacular!! They provided the boat taxi to murano and then when finished seeing that, they gave you two options for next stop which we chose St marks square. Everything wa beautiful. Room had its own espresso maker which was super convenient. Staff handled booking the shuttle to the airport. The room was super spacious, convenient and clean!!! We had to leave some clothes there since we bought too many souvenirs and staff was helpful providing some trash bags. Super awesome place and only complaint was that we couldn’t stay a few mor days there. Molto bene!!!!
Stayed 1 night in Jul 2025

10/10 Excellent

Han

Stayed 2 nights in Jun 2025

10/10 Excellent

Milton, woodland hills

Stayed 1 night in Jun 2025