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Hotel Mastino

3.0 star property

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Comfort Apartment, 1 Bedroom, Kitchen, Annex Building | Treatment room
Comfort Apartment, 1 Bedroom, Kitchen, Annex Building | Living area
Deluxe Apartment, 1 King Bed, Kitchenette, Annex Building | Living area
Lobby sitting area
Junior Suite

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Parking available

Explore the area

View in a map
Corso Porta Nuova 16, Verona, VR, 37122
  • Place, Piazza Bra
    ‪2 min walk‬
  • Place, Verona Arena
    ‪3 min walk‬
  • Place, Juliet's House
    ‪10 min walk‬
  • Airport, Verona (VRN-Valerio Catullo)
    ‪18 min drive‬

Room options

View all photos for Junior Suite

Junior Suite

Junior Suite

9.0 out of 10
Wonderful
(9 reviews)
  • 25 sq m
  • Sleeps 4
  • 1 Double Bed OR 3 Single Beds

View all photos for Superior Double Room

In-room safe, desk, laptop workspace, soundproofing

Superior Double Room

8.0 out of 10
Very good
(11 reviews)
  • 19 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Quadruple Room

In-room safe, desk, laptop workspace, soundproofing

Quadruple Room

8.6 out of 10
Excellent
(4 reviews)
  • 25 sq m
  • Sleeps 5
  • 1 Double Bed and 2 Single Beds

View all photos for Standard Apartment, 1 Bedroom, Kitchenette, Annex Building (Separate Building)

Standard Apartment, 1 Bedroom, Kitchenette, Annex Building (Separate Building)

Standard Apartment, 1 Bedroom, Kitchenette, Annex Building (Separate Building)

7.0 out of 10
Good
(4 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Apartment, 1 Bedroom, Kitchenette, Annex Building (Separate Building)

In-room safe, desk, laptop workspace, soundproofing

Standard Apartment, 1 Bedroom, Kitchenette, Annex Building (Separate Building)

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Standard Apartment, 2 Bedrooms, Kitchenette, Annex Building (Separate Building)

Standard Apartment, 2 Bedrooms, Kitchenette, Annex Building (Separate Building)

Standard Apartment, 2 Bedrooms, Kitchenette, Annex Building (Separate Building)

9.0 out of 10
Wonderful
(2 reviews)
  • 60 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds OR 2 Single Beds

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

8.8 out of 10
Excellent
(3 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Apartment, 1 King Bed, Kitchenette, Annex Building

Deluxe Apartment, 1 King Bed, Kitchenette, Annex Building | Private kitchen

Deluxe Apartment, 1 King Bed, Kitchenette, Annex Building

8.0 out of 10
Very good
(3 reviews)
  • 80 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Apartment, 1 Bedroom, Kitchen, Annex Building

In-room safe, desk, laptop workspace, soundproofing

Comfort Apartment, 1 Bedroom, Kitchen, Annex Building

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Economy Double Room

Economy Double Room

Economy Double Room

8.4 out of 10
Very good
(37 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double or Twin Room

Standard Double or Twin Room

Standard Double or Twin Room

8.4 out of 10
Very good
(16 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

In-room safe, desk, laptop workspace, soundproofing

Triple Room

8.0 out of 10
Very good
(8 reviews)
  • 25 sq m
  • Sleeps 4
  • 3 Single Beds

View all photos for Single Room, 1 Single Bed

Single Room, 1 Single Bed

Single Room, 1 Single Bed

8.0 out of 10
Very good
(2 reviews)
  • 13 sq m
  • Sleeps 1
  • 1 Single Bed

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About this property

Hotel Mastino

Hotel with a full-service spa, 4-minute walk to Verona Arena
Along with a full-service spa, this smoke-free hotel has a bar/lounge and self parking. WiFi in public areas is free. Additionally, coffee/tea in a common area, spa services, and a meeting room are onsite.
Hotel Mastino offers 54 accommodations with safes and hair dryers. Digital television is provided.

Bathrooms include bidets and complimentary toiletries. This Verona hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Paradise Spa has couples treatment room(s). Services include facials and body treatments.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Hotel Mastino's great location gets high marks from our customers. During your stay, you're just a quick walk from Verona Arena. Features include free WiFi in public areas, plus a full-service spa and a bar.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Indulge with body treatments, massages, or facials at Paradise Spa
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Guests have great things to say about the location and the helpful staff
  • Just a 4-minute walk from Verona Arena and 11 minutes by foot from Juliet's House
  • Airport shuttle service available for a fee
  • Cats and dogs welcome for free (restrictions apply)
Hotel Mastino offers its guests a full-service spa. WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. Spa services, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hotel Mastino. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Verona hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:30 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge)
  • Onsite parking available only on request
  • Secured, covered parking on site (EUR 25 per night)
  • Limited on-site self parking
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 13 for adults and EUR 13 for children
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • Full-service spa

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Meeting room

Full-service spa

  • Couples treatment rooms
  • Facials
  • Massage
  • Spa open daily

Accessibility

  • No lift

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 25-inch TV with digital channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 40

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 1 year old or younger stays free when using existing bedding.
  • Cribs (infant beds) are available for EUR 10.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.50 per person, per night for adults; EUR 2.80 per night for guests aged 15-25 years old, up to 4 nights. This tax does not apply to children under 15 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 13 for adults and EUR 13 for children
  • Covered self parking fee: EUR 25 per night
  • Late check-out fee: EUR 40 (subject to availability)
  • Crib (infant bed) fee: EUR 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.
Property Registration Number IT023091A1K396LGAJ
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 1 year old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Mastino
Hotel Mastino Verona
Mastino Verona
Mastino Hotel Verona
Mastino
Hotel Mastino Hotel
Hotel Mastino Verona
Hotel Mastino Hotel Verona

Hotel Mastino Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 408 out of 1000 reviews
Rating 8 - Good. 383 out of 1000 reviews
Rating 6 - Okay. 136 out of 1000 reviews
Rating 4 - Poor. 47 out of 1000 reviews
Rating 2 - Terrible. 26 out of 1000 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

piero, Vero Beach

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located. Nice and clean Hotel. Very well organized for services
Stayed 2 nights in Sep 2025

10/10 Excellent

Yvette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect

Stayed 1 night in Jul 2025

8/10 Good

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not All Amenities OnSite

Location was great, nice hotel, nice breakfast my only issue was that when I booked it stated the hotel had a hot tub which I purposely booked for that reason to help with my therapy however it was not in that hotel but 100 meters away at another hotel & there was a cost of 35 euros each visit. Also stated it had self laundry & laundry service but they did not which I needed as well as we had been travelling for over a week & half. If you don’t need hot tub or laundry it was a great place.
Stayed 2 nights in Sep 2025

10/10 Excellent

Cristina

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Susan

Travelled with group
Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2025

6/10 Okay

Laine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Mark-Anthony

Stayed 1 night in Sep 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic Property great location friendly staff would recommend
Stayed 1 night in Aug 2025

8/10 Good

James, Twickenham

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, a short way from all the action. Rooms were clean, staff were friendly, good breakfast - would recommend.
Stayed 2 nights in Aug 2025

10/10 Excellent

Magdalena

Stayed 3 nights in Aug 2025

10/10 Excellent

cassidy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 2 nights in Jul 2025

8/10 Good

Wai Kan Louis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good location, close to shopping center and sightseeing within walking distance.
Stayed 1 night in Aug 2025

8/10 Good

Samantha, Preston

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
We chose this property due to its location, which was excellent. Staff were friendly and check in was speedy. Breakfast had a good selection. The room was spacious however it was a little noisy and could hear in the next rooms. Great value though!
Stayed 1 night in Aug 2025

8/10 Good

Nino

Liked: Cleanliness, property conditions & facilities, room comfort

Great location but poor attention to detail!!!

Lovely hotel with a great location and friendly staff but there was a terrible smell from the drains in our bathroom in room 106 which I complained about but nothing was done and the checkout was pretty poor!!! They did not even ask me how our stay was. A bit disappointed 😞
Stayed 4 nights in Jul 2025

6/10 Okay

Ashley

Stayed 1 night in Jul 2025

6/10 Okay

Michal

Liked: Cleanliness
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m love it
Stayed 1 night in Jul 2025

10/10 Excellent

Marco

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay, would recommend.
Stayed 2 nights in Jun 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

SANDRA

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
When I booked this hotel it says that the apartment I rented was in the build next to it no that I had to walk miles to get to the place. Very rude lady at the front desk, very bad directions to get to it.
Stayed 1 night in Jul 2025

8/10 Good

Christine

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Joanna

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff were friendly. Our room was a great size. Shower/bathroom also lovely. Bed was comfy. Location is excellent. 15 mins walk from the station. Bus stops right outside. Short walk to the area and old town. Would recommend
Stayed 4 nights in Jun 2025

8/10 Good

Ann

Liked: Cleanliness

Verona opera stay

Stayed overnight for opera.location was perfect,staff were helpful and breakfast was excellent.Rooms need a bit of attention.
Stayed 1 night in Jun 2025

8/10 Good

Soohyung

Stayed 1 night in Jun 2025