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Chateau Victoria Hotel and Suites

3.5 star property

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Photo gallery for Chateau Victoria Hotel and Suites

Breakfast, lunch and dinner served
Lobby sitting area
Indoor pool
Breakfast, lunch and dinner served
Property entrance

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
740 Burdett Ave, Victoria, BC, V8W1B2
  • Place, Victoria Conference Centre
    ‪1 min walk‬
  • Place, Government Street
    ‪2 min walk‬
  • Place, Royal BC Museum
    ‪4 min walk‬
  • Airport, Victoria, BC (YWH-Victoria Inner Harbour Seaplane Base)
    ‪6 min walk‬

Room options

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Living room

Suite, 2 Bedrooms

9.0 out of 10
Wonderful
(16 reviews)
  • Ocean view
  • 71 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Traditional Room

Traditional Room

Traditional Room

9.0 out of 10
Wonderful
(256 reviews)
  • 23 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

9.2 out of 10
Wonderful
(272 reviews)
  • 46 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds
  • Free Wi-Fi

View all photos for Superior Suite

Superior Suite

Superior Suite

9.0 out of 10
Wonderful
(71 reviews)
  • 46 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

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About this property

Chateau Victoria Hotel and Suites

Along with an indoor pool, this smoke-free hotel has a restaurant and 2 bars/lounges. Free WiFi in public areas and a free area shuttle are also provided. Other amenities include a health club, a hot tub, and self parking. Housekeeping is available on request.
Chateau Victoria Hotel and Suites offers 176 accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. Televisions come with cable channels. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

An indoor pool and a hot tub are on site. Other recreational amenities include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the breakfast at Chateau Victoria Hotel and Suites. During your stay, you're just a quick walk from Victoria Harbour. You'll find features like free WiFi in public areas and a free area shuttle, plus 2 bars.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Cooked-to-order breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Guests really like the accommodations for the cleanliness, comfy beds, and spaciousness
  • Within a 15-minute walk of Victoria Harbour and Victoria Clipper Ferry Terminal
  • Free local-area shuttle service
  • Dogs welcome for a fee (restrictions apply)
Chateau Victoria Hotel and Suites offers its guests an indoor pool, a health club, and a hot tub. There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces.

A business center and meeting rooms are available. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Chateau Victoria Hotel and Suites. For a fee, parking is available.

This 3.5-star Victoria hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 11:30 AM.
Chateau Victoria Hotel and Suites has a restaurant serving breakfast, brunch, lunch, and dinner.
Clive's Classic Lounge - This cocktail bar serves dinner and light fare. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free area shuttle
  • Parking on site (CAD 20 per night; includes in/out privileges)
  • Limited on-site self parking

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:30 AM for a fee: CAD 3 to 30 per person
  • 2 bars/lounges
  • A restaurant

Restaurants on site

  • Clive's Classic Lounge
  • Vista 18

Things to do

  • Health club
  • Hot tub
  • Indoor pool

Family friendly

  • Free area shuttle
  • In-room cot
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 18 floors
  • Banquet hall
  • Built in 1975
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Christmas Day:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • Pets: CAD 25 per pet, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 3 to 30 per person
  • Self parking fee: CAD 20.00 per night (in/out privileges)
  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Chateau Hotel Victoria
Chateau Victoria
Chateau Victoria Hotel
Hotel Chateau Victoria
Victoria Chateau
Victoria Chateau Hotel
Chateau Victoria Hotel Victoria
Chateau Victoria And Suites
Chateau Victoria Hotel and Suites Hotel
Chateau Victoria Hotel and Suites Victoria
Chateau Victoria Hotel and Suites Hotel Victoria

Chateau Victoria Hotel and Suites Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1923 out of 2738 reviews
Rating 8 - Good. 538 out of 2738 reviews
Rating 6 - Okay. 181 out of 2738 reviews
Rating 4 - Poor. 49 out of 2738 reviews
Rating 2 - Terrible. 47 out of 2738 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Lennox Arthur

Liked: Cleanliness, amenities, property conditions & facilities
Great room, lovely view from the restaurant and the staff were all genuinely friendly and helpful. Location was perfect.
Stayed 5 nights in Jan 2026

8/10 Good

Janice

Travelled with group
Liked: Cleanliness, staff & service, amenities
Great stay , loved the suite. Could be noisy from hallway, when people talking getting off the elevator
Water fountain out front of the hotel
Stayed 3 nights in Jan 2026

10/10 Excellent

Karyssa

Stayed 2 nights in Jan 2026

10/10 Excellent

Peter

Business traveller
Liked: Cleanliness, staff & service, amenities
The room was very clean and staff were great.
Stayed 3 nights in Feb 2026

6/10 Okay

Dan

Stayed 1 night in Jan 2026

10/10 Excellent

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
Everything
Stayed 2 nights in Jan 2026

10/10 Excellent

Heather, Nanaimo

Stayed 1 night in Jan 2026

8/10 Good

Thomas

Stayed 1 night in Feb 2026

10/10 Excellent

CINDY

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great Toilet paper sucks though
Stayed 2 nights in Jan 2026

10/10 Excellent

Joanne

Stayed 2 nights in Jan 2026

10/10 Excellent

Cathie

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed our stay! Close to many restaurants and downtown. Clean room, nice restaurant on the property that has the best view of the city. Staff were very friendly and helpful. We would stay here again.
Stayed 1 night in Oct 2025

10/10 Excellent

Raissa

Travelled with family
Liked: Cleanliness, property conditions & facilities
Great customer service, great location, clean rooms!
Stayed 1 night in Feb 2026

10/10 Excellent

Sarah

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Check in was easy, location is perfect for walking downtown, beds were comfy!
Stayed 1 night in Jan 2026

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, amenities
Excellent service
Stayed 2 nights in Jan 2026

8/10 Good

Jon

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel and close to everything.
Stayed 2 nights in Jan 2026

10/10 Excellent

Steven

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean, great location.
Stayed 2 nights in Jan 2026

10/10 Excellent

Erika

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
The place is well equipped, clean and nicely decorated. And the staff was very friendly and kind
Stayed 1 night in Jan 2026

10/10 Excellent

Gary

Stayed 1 night in Jan 2026

10/10 Excellent

Kim

Travelled with family, Travelled with pets
Liked: Cleanliness, amenities
It was great the room was very clean, the breakfast on the roof top was great!
Stayed 1 night in Jan 2026

6/10 Okay

Susan

Liked: Amenities
Staff at front desk need more customer service training. Did not acknowledge me waiting to check in. And Not very friendly. Cleaning staff did not remove wet towels from floor nor leave more tea. Not impressed.
Stayed 2 nights in Jan 2026

8/10 Good

Susan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean, Close to many of the city amenities. friendly staff.
Stayed 2 nights in Jan 2026

10/10 Excellent

Shari

Stayed 1 night in Jan 2026

10/10 Excellent

Cynthia

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Room is clean and spacious. In-room toiletries and amenities are good quality. Great location.
Stayed 1 night in Jan 2026

8/10 Good

Daniel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Yes and yes
Stayed 2 nights in Jan 2026

10/10 Excellent

Gordon

Travelled with family, Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
This was an incredible experience and we will definitely be staying here again. The rooms were clean and well appointed with everything we needed. The restaurant and lounges are amazing and the staff is some of the best people we have met in our travels. Very friendly, accommodating and made our overall experience incredibly pleasurable. Thank you for everything. Sincerely Gordon and Tina
Cool Lego display of the hotel.
Stayed 1 night in Jan 2026