Chateau Victoria Hotel and Suites

3.5 star property

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Photo gallery for Chateau Victoria Hotel and Suites

2 bars/lounges, cocktail bar
Lobby sitting area
2 bars/lounges, cocktail bar
Breakfast, lunch and dinner served
Front of property – evening/night

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk

Explore the area

View in a map
740 Burdett Ave, Victoria, BC, V8W1B2
  • Royal BC Museum
    ‪4 min walk‬
  • Victoria Harbour
    ‪9 min walk‬
  • Victoria Clipper Ferry Terminal
    ‪10 min walk‬
  • Victoria, BC (YYJ-Victoria Intl.)
    ‪33 min drive‬

Room options

Suite, 2 Bedrooms

8.8 out of 10
Excellent
(14 reviews)
  • 71 sq m
  • 2 bedrooms
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

Superior Suite

9.0 out of 10
Wonderful
(56 reviews)
  • 46 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Traditional Room

9.0 out of 10
Wonderful
(198 reviews)
  • 23 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

Suite, 1 Bedroom

9.2 out of 10
Wonderful
(214 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

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About this property

Chateau Victoria Hotel and Suites

Eco-certified hotel with area shuttle service and bars
Along with an indoor pool, this smoke-free hotel has a restaurant and 2 bars/lounges. Free WiFi in public areas and a free area shuttle are also provided. Other amenities include a health club, a hot tub, and self parking. Housekeeping is available on request.
Chateau Victoria Hotel and Suites offers 176 accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. Televisions come with cable channels. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

An indoor pool and a hot tub are on site. Other recreational amenities include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the breakfast at Chateau Victoria Hotel and Suites. During your stay, you're just a quick walk from Victoria Harbour. You'll find features like free WiFi in public areas and a free area shuttle, plus 2 bars.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Cooked-to-order breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Guests really like the accommodations for the cleanliness, comfy beds, and spaciousness
  • Just a 5-minute walk from Royal BC Museum and 9 minutes by foot from Victoria Harbour
  • Free local-area shuttle service
  • Dogs welcome for a fee (restrictions apply)
Chateau Victoria Hotel and Suites offers its guests an indoor pool, a health club, and a hot tub. There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces.

A business center and meeting rooms are available. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the eco-certified Chateau Victoria Hotel and Suites. For a fee, parking is available.

This Victoria hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 11:30 AM.
Chateau Victoria Hotel and Suites has a restaurant serving breakfast, brunch, lunch, and dinner.
Clive's Classic Lounge - This cocktail bar serves dinner and light fare. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free area shuttle
  • Parking on site (CAD 20 per night; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:30 AM for a fee: CAD 3 to 30 per person
  • 2 bars/lounges
  • A restaurant

Restaurants on site

  • Clive's Classic Lounge
  • Vista 18

Things to do

  • Health club
  • Hot tub
  • Indoor pool

Family friendly

  • Free area shuttle
  • In-room cot
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 18 floors
  • Banquet hall
  • Built in 1975
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Christmas Day:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • Pets: CAD 25 per pet, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 3 to 30 per person
  • Self parking fee: CAD 20.00 per night (in/out privileges)
  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Chateau Hotel Victoria
Chateau Victoria
Chateau Victoria Hotel
Hotel Chateau Victoria
Victoria Chateau
Victoria Chateau Hotel
Chateau Victoria Hotel Victoria
Chateau Victoria And Suites
Chateau Victoria Hotel and Suites Hotel
Chateau Victoria Hotel and Suites Victoria
Chateau Victoria Hotel and Suites Hotel Victoria

Chateau Victoria Hotel and Suites Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1644 out of 2351 reviews
Rating 8 - Good. 473 out of 2351 reviews
Rating 6 - Okay. 145 out of 2351 reviews
Rating 4 - Poor. 50 out of 2351 reviews
Rating 2 - Terrible. 39 out of 2351 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Susan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was very spacious and they were responsive to all our needs.
Stayed 3 nights in Jun 2025

10/10 Excellent

Sergio

Stayed 3 nights in Jun 2025

10/10 Excellent

Suzanne

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location, easy parking in garage, walkable area, beautiful and spacious room.
Stayed 1 night in Jun 2025

6/10 Okay

dane

Stayed 2 nights in Jun 2025

10/10 Excellent

richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Gail

Travelled with partner
Liked: Amenities
Great location and wonderful room. No complaints at all!
Stayed 1 night in Jun 2025

10/10 Excellent

Jeannie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, helpful staff. Fabulous location. Veey nice, well-appointed room
Stayed 1 night in Jun 2025

10/10 Excellent

trish

Liked: Cleanliness, staff & service, property conditions & facilities
A very roomy suite, quiet and clean.shower ok, but could use an upgrade. Very comfortable beds. We were able to walk to our event at the McPherson playhouse.easy parking, thanks for a great stay.
Stayed 1 night in Jun 2025

10/10 Excellent

Dale, Richmond

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Good location
Stayed 2 nights in Jun 2025

8/10 Good

Teresita

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was amazing…
Stayed 1 night in Jun 2025

8/10 Good

Sam

Travelled with partner
Liked: Cleanliness, amenities
Booking through expedia made my reservation of "2 people" difficult with the hotel, they were able to put my fiance and I in a room with two full beds, but our preference of one queen/king was unavailable. Not ideal for our trip.
Stayed 1 night in Jun 2025

10/10 Excellent

Scott

Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel, with great stuff
Stayed 1 night in Jun 2025

10/10 Excellent

Margaret, Kitchener

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel and staff in a great location for sight seeing.
Stayed 2 nights in Jun 2025

10/10 Excellent

Racheal

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel. Clean spacious rooms, comfortable beds, plenty of amenities, parking, staff courteous and helpful, everything works, restaurant also very good, very good location near the harbour, close enough to access all the benefits of downtown but also far away enough to avoid all the noise and carnage of city nightlife. Close to public transport stops as well. Good value for money. Has everything you want, no need to go to more expensive ostentatious places. Cannot recommend it enough.
Stayed 6 nights in Jun 2025

10/10 Excellent

Avril

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was a good size for the 3 of us. Very clean! Room had a separate bedroom which was great! There was a coffee machine, microwave and fridge in our room for convenience. We also used the swimming pool & hot tub multiple times. Towels were provided. Highly recommend the Vista 18 restaurant on the rooftop! Food was amazing. It was a great location downtown Victoria. The only thing I wasn't happy with was having to pay for parking. That should be included when you are a guest.
Evening view from rooftop restaurant
Vista 18
Lamb & prawns
Stayed 2 nights in Jun 2025

10/10 Excellent

Nirvana

Travelled with family
Liked: Cleanliness, staff & service, amenities
Such a central location - either by walking and transiting. There's a close bus stop by Douglas St. and Courtney St. for foot passengers coming from Swartz Bay. Perfectly convenient. Staff was accommodating every time we passed by the reception area. Overall good across the board.
Stayed 2 nights in Jun 2025

10/10 Excellent

Ed

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Its %100 recommended
Stayed 1 night in Jun 2025

6/10 Okay

Ann

Liked: Cleanliness, staff & service
The hotel is older, the bath and the sink would not run the water diwn
Stayed 1 night in Jun 2025

10/10 Excellent

Maxine

Stayed 1 night in Jun 2025

10/10 Excellent

Lindsay

Stayed 3 nights in Jun 2025

10/10 Excellent

Jing

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
great to stay
Stayed 1 night in Jun 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Karman

Travelled with family, Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel and loved how close by everything was
Stayed 1 night in Jun 2025

10/10 Excellent

Cindy M

Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel, restaurant and staff. However, being a woman and and walking my dog at night, I was rather nervous, as way too many homeless people half a block away doing drugs.
Stayed 5 nights in Feb 2025