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Hotel Josefshof am Rathaus

4.0 star property
VIP Access

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Photo gallery for Hotel Josefshof am Rathaus

Exterior
Daily buffet breakfast (EUR 29 per person)
Lobby
Courtyard
Junior Suite

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services

Explore the area

View in a map
Josefsgasse 4-8, Vienna, Vienna, 1080
  • Place, Vienna Christmas Market
    ‪5 min walk‬
  • Place, Rathausplatz
    ‪5 min walk‬
  • Place, Hofburg Imperial Palace
    ‪10 min walk‬
  • Airport, Vienna (VIE-Vienna Intl.)
    ‪19 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Standard Room (Wiener Klassik)

Standard Room (Wiener Klassik) | Living area

Standard Room (Wiener Klassik)

9.0 out of 10
Wonderful
(12 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room (Wiener Elégance)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Superior Room (Wiener Elégance)

8.8 out of 10
Excellent
(48 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room (Wiener Elégance)

Deluxe Room (Wiener Elégance)

Deluxe Room (Wiener Elégance)

9.4 out of 10
Exceptional
(18 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed OR 1 Double Bed

View all photos for Superior Room (Moderner Jugendstil)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Superior Room (Moderner Jugendstil)

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room (Moderner Jugendstil)

Deluxe Room (Moderner Jugendstil)

Deluxe Room (Moderner Jugendstil)

9.0 out of 10
Wonderful
(17 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite Joseph 2.0

Premium bedding, pillow-top beds, in-room safe, individually decorated

Junior Suite Joseph 2.0

  • Sleeps 2

View all photos for Superior Viennese Elegance

Premium bedding, pillow-top beds, in-room safe, individually decorated

Superior Viennese Elegance

  • Sleeps 2

View all photos for Deluxe Viennese Elegance

Premium bedding, pillow-top beds, in-room safe, individually decorated

Deluxe Viennese Elegance

  • Sleeps 2

Apartment

  • Sleeps 2

View all photos for Deluxe Modern Art Noveau

Premium bedding, pillow-top beds, in-room safe, individually decorated

Deluxe Modern Art Noveau

  • Sleeps 2

View all photos for Deluxe Viennese Elegance With Sofa

Premium bedding, pillow-top beds, in-room safe, individually decorated

Deluxe Viennese Elegance With Sofa

  • Sleeps 2

View all photos for Superior Modern Art Nouveau

Premium bedding, pillow-top beds, in-room safe, individually decorated

Superior Modern Art Nouveau

  • Sleeps 2

View all photos for Standard Viennese Classic

Premium bedding, pillow-top beds, in-room safe, individually decorated

Standard Viennese Classic

  • Sleeps 2

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About this property

Hotel Josefshof am Rathaus

Hotel with a bar, 7-minute walk to Vienna Christmas Market
This smoke-free hotel features a bar/lounge, a snack bar/deli, and self parking. WiFi in public areas is free. Other amenities include 24-hour room service, concierge services, and dry cleaning.
Hotel Josefshof am Rathaus offers 164 accommodations with laptop-compatible safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. A pillow menu is available. LED televisions are featured in guestrooms. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is provided daily.

The sightseeing around Hotel Josefshof am Rathaus gets high marks from our customers. During your stay, you're just a quick walk from Vienna Christmas Market. You'll find features like free WiFi in public areas, plus a bar and breakfast (surcharge). This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Guests have great things to say about the breakfast and the helpful staff
  • Within a 15-minute walk of Vienna Christmas Market and Hofburg Imperial Palace
  • Airport shuttle service available for a fee
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Hotel Josefshof am Rathaus. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Vienna hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7 AM to noon.
Onsite venue - bar.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Parking on site (EUR 35 per day; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to noon for a fee: EUR 29 per person
  • A bar/lounge
  • Snack bar/deli

Things to do

  • Piano

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible airport shuttle
  • Front entrance ramp
  • Height-adjustable showerhead
  • Lift (90 centimetre wide door)
  • Magnifying mirror
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (99 centimetre high)
  • Wheelchairs on site

More

  • 3 buildings
  • 6 floors
  • Built in 1903
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch LED TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 59

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 20 per pet, per day
  • Only dogs are allowed
  • Maximum 1 pets
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 50.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 29 per person
  • Airport shuttle fee: EUR 70 per vehicle (one-way, maximum occupancy 4)
  • Self parking fee: EUR 35 per day (in/out privileges)
  • Pet fee: EUR 20 per pet, per day
  • Service animals are exempt from fees
  • Late check-out fee: EUR 59 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Josefshof
Hotel Josefshof am Rathaus Vienna
Josefshof Wien
Josefshof am Rathaus Vienna
Josefshof am Rathaus
Mercure Josefshof Wien Hotel Vienna
Mercure Hotel Josefshof Wien
Mercure Josefshof Wien Am Rathaus
Josefshof Am Rathaus Vienna
Hotel Josefshof am Rathaus Hotel
Hotel Josefshof am Rathaus Vienna
Hotel Josefshof am Rathaus Hotel Vienna

Hotel Josefshof am Rathaus Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 673 out of 1004 reviews
Rating 8 - Good. 248 out of 1004 reviews
Rating 6 - Okay. 59 out of 1004 reviews
Rating 4 - Poor. 17 out of 1004 reviews
Rating 2 - Terrible. 7 out of 1004 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Brian

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is in a great location. The breakfast was excellent and the hotel is very very clean and well maintained.
Stayed 3 nights in Nov 2025

10/10 Excellent

Kim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So pleased we picked this hotel for our Vienna 8 night stay. From the moment we arrived we were greeted by friendly staff at reception. All the staff we encountered, from reception to the people working the breakfast shift, to the house clearing staff were happy and friendly. Our room was spacious and well appointed. The bed was king sized and very comfortable. Our room was very clean and serviced daily. The breakfast was AMAZING. The best we encountered in all our month long European trip - and one of the best we have ever encountered in our world travels (close second to the breakfast at the Grand Hyatt in Hong Kong). Location wise, a short walk around the corner finds you at a tram stop to see the around Vienna (the tram system is fantastic in Vienna). But even if you don't want to use the tram, many interesting sites are still walkable. From the hotel, there are many dining options close by and a supermarket very close as well. We took a taxi from airport to the hotel... that was about 65 euro. Then taxi to the train station was about 19 euro. One small point of feedback - if they just placed a couple of extra hooks in the bathroom, and a shelf to place our toiletry bags, it would make one's stay even better!
Stayed 8 nights in Oct 2025

10/10 Excellent

Lauralynn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and helpful! The breakfast was great, just pricey.
Stayed 4 nights in Oct 2025

10/10 Excellent

Pam

Liked: Cleanliness
Stayed 4 nights in Oct 2025

10/10 Excellent

Katherine

Stayed 3 nights in Oct 2025

10/10 Excellent

Dominique

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was delightful! The room was spacious and comfortable. The location is deal! We loved it!!
Stayed 3 nights in Oct 2025

10/10 Excellent

Barbara

Liked: Cleanliness, amenities, property conditions & facilities
Staff are so helpful and wonderful!
Stayed 5 nights in Oct 2025

10/10 Excellent

Ephrem Hector, Egg Harbor Township

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very hospitable making sure your stay was splendid. We really felt catered to, and treated like family. Shout out to George who gave us help and tips, making sure our visit to Vienna was memorable!
Stayed 3 nights in Oct 2025

8/10 Good

Bashar

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 3 nights in Oct 2025

10/10 Excellent

Louis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast is expensive but incredible, near all the good attractions, and the staff was really friendly and helpful.
Stayed 4 nights in Oct 2025

8/10 Good

Meredith

Liked: Cleanliness, staff & service, room comfort
Clean and very spacious room with everything we needed and wanted. My only feedback there is that the hair dryer was so old and weak that it wasn't effective and needs replacing. The location is quiet and safe, and close to an UBahn station, and about 20 minute walk to the downtown core. Tons of good restaurants and shops nearby. We had our most positive and memorable interactions with staff at this location. Nathan at the hotel bar provided us with lots of good information on things to see & do, and even wrote lots of tips down for us. Yorgi (unfortunately I cant remember the correct spelling) was also a friendly face at check in and check out and made us feel welcome.
Stayed 4 nights in Oct 2025

10/10 Excellent

Susan Lynne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast. Great choice. Lovely clean and comfortable room Very helpful staff
Stayed 3 nights in Oct 2025

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful boutique hotel in Vienna

Excellent location and super friendly staff. The rooms are all unique as it was a former apartment building. Cozy bar and games room for pre or post dinner drinks. Room temperature was perfect, but for those particular about AC know it is centrally controlled. Great restaurants nd cafes close by.
Stayed 2 nights in Oct 2025

10/10 Excellent

Thequang

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All the Check-In Reception Front Desk Staffs are so so very polite and very kind. Particularly, ( George ) is very very thoughtful, very helpful, and very very considerate. George goes through all the details and all the amenities that Hotel Josefshof Am Rathaus has to offer. HE shows where is the Restaurant Dining Room for breakfast in the morning. George loaned me a very precious "CHARGER" for my entire stay in Vienna, Austria and my entire duration stay as a Guest in This Prestige Over The Top, Outstanding Service "HOTEL JOSEFSHOF AM RATHAUS". So, now I go back to CANADA with lots and lots of great, amazing pictures of Vienna and wonderful memories of Vienna. I would also like to acknowledge the Beautiful Long Blonde Hair Young Lady Receptionist with her careful, thoughtful help utensil silvers. TRILOGIE did not provide me with any wooden or plastic cutleries. Overall, I am impressed and overwelmed. I was treated like I am a royalty king for the entire duration. On October 17, 2025 early morning at 06:35AM, I have returned the very precious "CHARGER" to the Young Man Dark Hair Reception Personnel along with the Check-Out Hotel Room Keys. Speaking of Young Man Dark Hair Reception, HE helped me call the Taxi for my Mother and me; so, I don't have to walk to the intersection street with my mother to hail a Taxi. In summary, I am very happy. Thank you very very much for all the Staff in the Hotel Josefshof am Rathaus !!!!!!
Stayed 3 nights in Oct 2025

8/10 Good

George

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It is a good hotel. Close to museums, opera and very walkable. Excellent breakfast. A bit overpriced but highly recommended for city visit. No pool, gym etc. Very comfortable for mature, older visitors without a car... We would return...
Stayed 3 nights in Oct 2025

10/10 Excellent

Erzsebet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Except for the room being quite dark due to its location, this hotel was perfect for Vienna first timers visit. The hotel staff were extremely helpful and pleasant. We felt safe going out to the numerous choice of places for coffee, lunch dinner. Uber was great for visiting sites a little outside of the city.
Stayed 1 night in Oct 2025

10/10 Excellent

Antti-Jussi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious room,
Stayed 2 nights in Oct 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were very friendly and helpful and provided great service! The breakfast was delcious and the staff were working hard to keep evrything fresh and clean.
Stayed 2 nights in Sep 2025

10/10 Excellent

Barbara

Stayed 7 nights in Oct 2025

8/10 Good

Megan

Stayed 2 nights in Oct 2025

8/10 Good

Ronan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

10/10 Excellent

Sanjay

Stayed 4 nights in Sep 2025

10/10 Excellent

Ligia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is centrally located on a quiet one-way street. The service is superb and the building is extremely well-maintained. There's great attention to detail here and you won't be disappointed. The wifi is not the best but everything else made up for it.
Stayed 3 nights in Oct 2025

10/10 Excellent

Anh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome breakfast and breakfast staffs! Room was clean and spacious.
Stayed 3 nights in Sep 2025

2/10 Terrible

Judith

Stayed 4 nights in Sep 2025