City Express by Marriott Washington, DC Northeast

3.0 star property

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Photo gallery for City Express by Marriott Washington, DC Northeast

Exterior
Premium bedding, desk, laptop workspace, blackout curtains
Reception
Lobby sitting area
Meeting facility

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Parking available
  • Business services

Explore the area

View in a map
1917 Bladensburg Rd, NE, Washington, DC, 20002
  • Place, U.S. National Arboretum
    ‪1 min walk‬
  • Place, Gallaudet University
    ‪3 min drive‬
  • Place, Atlas Theater
    ‪7 min drive‬
  • Airport, Washington, DC (IAD-Washington Dulles Intl.)
    ‪40 min drive‬

Room options

Suite, 1 King Bed with Sofa bed

  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Suite, Multiple Beds

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

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About this property

City Express by Marriott Washington, DC Northeast

Hotel with free breakfast, in the vicinity of Supreme Court of the United States
This hotel features a fitness center, self parking, and a 24-hour front desk. Free buffet breakfast and free WiFi in public areas are also provided.
Hotel Arboretum offers 125 accommodations with complimentary newspapers and coffee/tea makers. Beds feature premium bedding. 32-inch flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Our customers tell us they can't get enough of the helpful staff at Hotel Arboretum. During your stay, you're just a quick walk from U.S. National Arboretum. Free breakfast, free WiFi in public areas, and a gym are available.
  • Free buffet breakfast served daily
  • Free WiFi (speed: 50+ Mbps)
  • Self parking and RV/bus/truck parking available for a fee
  • Amenities include 4 meeting rooms and an elevator
  • Onsite recreation includes a gym
  • Just a 4-minute drive from Supreme Court of the United States and 5 minutes from United States Capitol
Free breakfast is available daily. WiFi is free in public spaces. There are 4 meeting rooms available. The business-friendly Hotel Arboretum also features a fitness center, an elevator, and local meal delivery service. For a fee, parking is available.
Guests are served free buffet breakfast daily from 6:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (USD 23.60 per day; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Gym

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks

Guest services

  • Housekeeping (daily)

Business services

  • 4 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Braille/raised signage
  • Handrails in stairways (97 centimetre high)
  • Hardwood flooring in room
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (81 centimetre high)
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Meal delivery service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: USD 23.60 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel Arboretum Hotel
Hotel Arboretum Washington
Hotel Arboretum Hotel Washington

Hotel Arboretum Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 585 out of 1316 reviews
Rating 8 - Good. 353 out of 1316 reviews
Rating 6 - Okay. 202 out of 1316 reviews
Rating 4 - Poor. 83 out of 1316 reviews
Rating 2 - Terrible. 93 out of 1316 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Edwin

Stayed 1 night in Nov 2025

6/10 Okay

teresa

Stayed 2 nights in Nov 2025

6/10 Okay

Mason

Liked: Cleanliness, staff & service
Staff was very nice, welcoming! The room was clean and the bed was comfort The parking was amazing and actually we booked a King Suite Room, unfortunately they were renovated so we got set up in a nice queen suite and accommodated our parking for the evening!! Would stay again
Stayed 1 night in Oct 2025

2/10 Terrible

Valerie

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Beware the hotel is under renovation and going through a transition to Marriott. I arrived at 3pm and was told I needed to pay $25 to check in before 4pm. There was nothing in the details there was an early check in fee. The room smelled of cigarette smoke to the point I had a headache after being in the room for 2 hours. The desk was dirty and stained, the toilet cover was mismatched and didn't fit. When I went down to the desk to check out, they did not ask why or if there were any concerns. Disappointed since the room was non-refundable and have to pay double to move and for Uber to a new place.
Stains on the desk
Dirty nightsrand
Patched shower
Toilet cover that didn't fit
Stayed 1 night in Oct 2025

8/10 Good

Trinh

Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 1 night in Oct 2025

4/10 Poor

JOSHUA

Travelled with family
Liked: Cleanliness
No tv in room and the staff was rude, loud and didn't care they had a failure on thier end. They were arguemenitive and would interrupt vs listen. Management wasn't any better. I would rather sleep in my car than deal with them again and I will never use this place again. I genuinely hipe they go bankrupt and someone with a little character buys it out and makes good of it.
Stayed 3 nights in Oct 2025

8/10 Good

Arianna

Stayed 2 nights in Oct 2025

6/10 Okay

ohimai

Stayed 2 nights in Nov 2025

10/10 Excellent

Debra

Travelled with family
Liked: Cleanliness, staff & service, amenities
Service was great stay was great but was charged twice for deposit hold.
Stayed 3 nights in Oct 2025

4/10 Poor

Harris

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
They couldn't find a room for me even though it was reserved. Then they gave me a card to a room that was occupied. The card didn't work.
Stayed 2 nights in Oct 2025

10/10 Excellent

Cayleigh

Stayed 3 nights in Oct 2025

10/10 Excellent

Edwin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great breakfast nag friendly staff. Conformable room and temperature as well.
Stayed 1 night in Oct 2025

8/10 Good

Alan, Highland Village

Stayed 2 nights in Oct 2025

10/10 Excellent

Azul

Stayed 2 nights in Oct 2025

10/10 Excellent

XIAOQING

Stayed 3 nights in Oct 2025

10/10 Excellent

Donald

Liked: Cleanliness, property conditions & facilities
IT WAS A VERY GOOD TIME FOR ME HAVE STIAD @ THE VIRGIN RIVER.AND THAT HOW WE'LL THEY TERIATED AND I WOULD LIKE TO KNOW HOW MUCH A ROOM.COSTS PER NIGHT
Stayed 1 night in Oct 2025

6/10 Okay

Li

Stayed 2 nights in Oct 2025

2/10 Terrible

Keisha

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Received a phone call and canceled 😡 the same day I was supposed to stay there
Stayed 3 nights in Oct 2025

10/10 Excellent

Guadalupe Ibeth Mora

Travelled with family, Travelled with group
Liked: Cleanliness
Needs to be remodeled and better breakfast options. However, they provide great service and are friendly.
Stayed 2 nights in Oct 2025

10/10 Excellent

Keyontyli

Stayed 2 nights in Oct 2025

2/10 Terrible

James

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
During my recent stay at the hotel, I encountered several concerning issues that marred my experience. To begin with, my room was not cleaned throughout my stay, which was quite disappointing. I had expected a certain standard of cleanliness, but instead, I was greeted by an unkempt room each time I returned. Additionally, I noticed that some staff members were eating breakfast intended for guests. This behavior completely undermined the hospitality one would expect in a hotel. In addition, they used a fork and not the utensil for the food. Moreover, I was taken aback when I encountered maintenance workers in the elevator who were covered in white paint, which gave the impression that the hotel management was unprepared and disorganized. When I approached Michelle, the front desk attendant, to express my concerns about the cleanliness of my room, I found her demeanor extremely rude. Instead of addressing the issue directly, she spoke from the back office, raising her voice rather than coming to engage with me in person. This lack of courtesy only added to my frustration. Overall, my experience at this hotel was the worst I have ever had, and I believe both the management and the staff need significant changes to meet the basic expectations of their guests.
Stayed 2 nights in Oct 2025

6/10 Okay

Thomas

The room was nice and big but many things were in poor condition. The lamp base had rust on it, when I tried to open the fridge it came out of its nook. I asked housekeeping to clean my room when I left to go out and they didn't. It took 4 tries and one room change to get keys that actually opened the door. Also they were in the process of renovating.
Stayed 2 nights in Oct 2025

8/10 Good

Kymisha

Stayed 3 nights in Oct 2025

2/10 Terrible

Keisha

Stayed 4 nights in Oct 2025

6/10 Okay

Justin, Coal city

Liked: Cleanliness
Disliked: Amenities
Was asked to pay over 50$ to park 2 vehicles in the hotel parking lot. Guy wasnt the most polite man in the world either. Hotel is ok but definitely not the best crowd hanging around.
Stayed 1 night in Oct 2025