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Hyatt Place Washington DC/National Mall

3.0 star property

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Photo gallery for Hyatt Place Washington DC/National Mall

2 restaurants, American cuisine
Exterior
Lobby
Outdoor pool, open 10:00 AM to 8:00 PM, pool umbrellas, pool loungers
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Pet-friendly
  • Laundry

Explore the area

Map
400 E Street SW, Washington, DC, 20024
  • National Mall
    ‪6 min walk‬
  • National Air and Space Museum
    ‪8 min walk‬
  • United States Capitol
    ‪14 min walk‬
  • Washington, DC (DCA-Ronald Reagan Washington National)
    ‪15 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

  • 70 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (High Floor)

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed with Sofa bed (High Floor)

  • 33 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible, Bathtub

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed with Sofa bed, Accessible, Bathtub

  • 33 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Accessible, Bathtub (2 Queen Beds and 1 Sofa Bed)

In-room safe, desk, laptop workspace, blackout curtains

Room, Accessible, Bathtub (2 Queen Beds and 1 Sofa Bed)

  • 42 sq m
  • City view
  • Sleeps 5

View all photos for Room, 1 King Bed with Sofa bed, Accessible (Roll-in Shower)

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed with Sofa bed, Accessible (Roll-in Shower)

  • 33 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Specialty)

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed with Sofa bed (Specialty)

  • 51 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom

  • 72 sq m
  • City view
  • Sleeps 4

View all photos for Room (2 Queen Beds and 1 Sofa Bed)

In-room safe, desk, laptop workspace, blackout curtains

Room (2 Queen Beds and 1 Sofa Bed)

  • 42 sq m
  • City view
  • Sleeps 5

View all photos for Standard Room, Multiple Beds (High Floor)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, Multiple Beds (High Floor)

  • 33 sq m
  • City view
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed with Sofa bed

  • 33 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior

Holiday Inn Washington Capitol - Natl Mall by IHG

  • Pool
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.3 out of 5, Excellent, (2718)
The price is €325
for 1 room
includes taxes & fees
19 May - 20 May
Holiday Inn Washington Capitol - Natl Mall by IHG

About this property

Hyatt Place Washington DC/National Mall

Hotel with 2 restaurants, a quick walk to National Mall
2 restaurants, an outdoor pool, and 2 bars/lounges are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a 24-hour fitness center, a snack bar/deli, and a rooftop terrace are onsite. Weekly housekeeping is available.
Hyatt Place Washington DC/National Mall offers 214 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. 42-inch flat-screen televisions come with premium cable channels. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

This Washington hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Our customers tell us they can't get enough of the free breakfast at Hyatt Place Washington DC/National Mall. During your stay, you're just a quick walk from National Mall. You'll find features like free WiFi in public areas, plus 2 restaurants and 2 bars.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Enjoy American cuisine at CityBar DC, one of the property's 2 restaurants and 2 bars/lounges
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym
  • Guests really like the accommodations for the overall comfort and cleanliness
  • Within a 10-minute walk of National Mall and National Air and Space Museum
  • Pets welcome for a fee (restrictions apply)
Hyatt Place Washington DC/National Mall offers its guests an outdoor pool and a 24-hour fitness center. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is available daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business center and 3 meeting rooms are available. Event space at this hotel measures 2167 square feet (201 square meters) and includes conference space. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hyatt Place Washington DC/National Mall. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Washington hotel is smoke free.

Guests are served free buffet breakfast daily.
CityBar DC - This rooftop bar specializes in American cuisine. Guests can enjoy alfresco dining (weather permitting). Happy hour is offered.

Languages

Chinese (Mandarin), English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Valet parking on site (USD 64.90 per night; includes in/out privileges)
  • Limited on-site parking

Food and drink

  • Free buffet breakfast available daily
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • CityBar DC

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 2,167 square feet of conference space
  • 24-hour business centre
  • 3 meeting rooms
  • Computer station

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower (91 centimetre high)
  • Lift (152 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (122 centimetre high)
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator
  • Toaster

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 29 to May 25:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 70.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 64.90 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 10:00 AM to 8:00 PM.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hyatt Place Washington DC/National Mall Hotel
Hyatt Place DC/National Mall Hotel
Hyatt Place Washington DC/National Mall
Hyatt Place DC/National Mall
Hyatt Place Washington DC/National Mall Hotel
Hyatt Place Washington DC/National Mall Washington
Hyatt Place Washington DC/National Mall Hotel Washington

Hyatt Place Washington DC/National Mall Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 701 out of 1397 reviews
Rating 8 - Good. 366 out of 1397 reviews
Rating 6 - Okay. 195 out of 1397 reviews
Rating 4 - Poor. 80 out of 1397 reviews
Rating 2 - Terrible. 55 out of 1397 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

YAMILEX

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Nice staff, good location and very clean hotel
Stayed 3 nights in Jan 2025

10/10 Excellent

Keith

Stayed 1 night in Jan 2025

10/10 Excellent

Chelcie

Business traveller
Stayed 2 nights in Jan 2025

10/10 Excellent

magali

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Mikhail, Farmington Hills

Liked: Cleanliness, staff & service, property conditions & facilities
15 minutes walking to National Mole
Stayed 1 night in Jan 2025

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice for the money, clean, comfortable , and kind staff.
Stayed 2 nights in Jan 2025

8/10 Good

Leah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Easy access to the Mall, the Wharf and the Metro.
Stayed 5 nights in Nov 2024

8/10 Good

Janki

Liked: Cleanliness, staff & service, property conditions & facilities
no late night food options
Stayed 1 night in Jan 2025

10/10 Excellent

Nuri

Liked: Cleanliness, staff & service, property conditions & facilities
I recommend this hotel, spacious rooms, bathroom, and good breakfast.
Stayed 2 nights in Jan 2025

8/10 Good

Cheryl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room size is wonderful. Spacious and clean. Our room was 301 and we experienced loud bangs starting at 5:30am. Not sure if we were below a staff laundry or prep area but the noise was loud enough to wake us up each morning. We also heard that noise in the evenings.
Stayed 4 nights in Jan 2025

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Emairany

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Felt safe
Stayed 3 nights in Jan 2025

8/10 Good

Joshua

Stayed 1 night in Jan 2025

6/10 Okay

Grace

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

kamaljit

Stayed 2 nights in Jan 2025

10/10 Excellent

Tawab

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The security guard at the front desk was very friendly and helpful with us leaving the car at the loading dock to check in. Staff upstairs was very friendly and helpful
Stayed 1 night in Jan 2025

8/10 Good

Beth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

6/10 Okay

Autumn, Fredericksburg

Stayed 5 nights in Jan 2025

10/10 Excellent

Timothy, Williamstown

Stayed 1 night in Jan 2025

4/10 Poor

Eugenia

Travelled with family
Disliked: Cleanliness, staff & service
The cleaning person threw clean towels on the floor in the shower, which I find disgusting since there was a place to put the towels high and clean. The kitchen dishes were dirty with food stuck on spoons and forks. The dishes that were there were in the same place, she didn't take the time to wash anything. My room was 912 and yesterday, January 21st, was the last day we were there. I pay a lot for this room for the bad cleaning person.
Stayed 2 nights in Jan 2025

8/10 Good

Liesa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Really walkable to the National Mall and the Smithonians.10 minute walk to Safeway grocery store, a McDonalds and a train station. This hotel is right on a freeway and the noise was constant 24/7. We had a white noise machine with us so we managed ok, but if you stay here be aware of this! Room was spacious, daily service, friendly staff. Free breakfast each morning was great. Restaurant has a minimal but adequate menu for dinner. We would stay here again but would definitely ask for a room on the inside away from the freeway noise.
Stayed 11 nights in Jan 2025

8/10 Good

Dequan

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Jacqueline

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities

No bath towels!

I got out of my late night shower to find there were no bath towels - just three hand towels about 1’x2’ each and three facecloths and a bath mat. Inconvenient, decided to make do, a bit annoying considering the high occupancy rate was 4x normal. The snack shop restaurant was crazy busy for major event. Gym was great. The upper restaurant closed for winter. Close to major things. Good breakfast.
Stayed 1 night in Jan 2025

10/10 Excellent

Sheron, San Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything except that there wasn't a microwave in the room
Stayed 4 nights in Jan 2025

10/10 Excellent

Anjum, burlington

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay with family. Walkable to the National Mall.
Stayed 2 nights in Jan 2025