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Hyatt Place Washington DC/National Mall

3.0 star property

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Photo gallery for Hyatt Place Washington DC/National Mall

Enjoy dining and socializing on the outdoor terrace with city views.
Relax by the rooftop pool surrounded by lush greenery and modern outdoor furniture.
Welcome to our hotel lobby, featuring a reception desk and comfortable seating area with city views.
Relax in our stylish lobby, featuring a seating area with sofas and armchairs, a reception desk, and a large digital screen.
Hyatt Place hotel features a striking corner entrance with a mix of glass and brick architecture.

Popular amenities

  • Bar
  • Pool
  • Pet-friendly
  • Laundry

Explore the area

Map
400 E Street SW, Washington, DC, 20024
  • National Mall
    ‪8 min walk‬
  • National Air and Space Museum
    ‪8 min walk‬
  • United States Capitol
    ‪13 min walk‬
  • Washington, DC (DCA-Ronald Reagan Washington National)
    ‪7 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

  • 70 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (High Floor)

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed with Sofa bed (High Floor)

8.8 out of 10
Excellent
(47 reviews)
  • 33 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible, Bathtub

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed with Sofa bed, Accessible, Bathtub

8.8 out of 10
Excellent
(36 reviews)
  • 33 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Accessible, Bathtub (2 Queen Beds and 1 Sofa Bed)

In-room safe, desk, laptop workspace, blackout curtains

Room, Accessible, Bathtub (2 Queen Beds and 1 Sofa Bed)

10.0 out of 10
Exceptional
(4 reviews)
  • 42 sq m
  • City view
  • Sleeps 5

View all photos for Room, 1 King Bed with Sofa bed, Accessible (Roll-in Shower)

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed with Sofa bed, Accessible (Roll-in Shower)

7.8 out of 10
Good
(9 reviews)
  • 33 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Specialty)

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed with Sofa bed (Specialty)

10.0 out of 10
Exceptional
(2 reviews)
  • 51 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom

8.8 out of 10
Excellent
(11 reviews)
  • 72 sq m
  • City view
  • Sleeps 4

View all photos for Room (2 Queen Beds and 1 Sofa Bed)

In-room safe, desk, laptop workspace, blackout curtains

Room (2 Queen Beds and 1 Sofa Bed)

8.8 out of 10
Excellent
(118 reviews)
  • 42 sq m
  • City view
  • Sleeps 5

View all photos for Standard Room, Multiple Beds (High Floor)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, Multiple Beds (High Floor)

8.6 out of 10
Excellent
(68 reviews)
  • 33 sq m
  • City view
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(136 reviews)
  • 33 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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  • Pool
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About this property

Hyatt Place Washington DC/National Mall

Hotel with 2 restaurants, a quick walk to National Mall
2 restaurants, an outdoor pool, and 2 bars/lounges are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a 24-hour fitness center, a snack bar/deli, and a rooftop terrace are onsite. Weekly housekeeping is available.
Hyatt Place Washington DC/National Mall offers 214 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. 42-inch flat-screen televisions come with premium cable channels. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

This Washington hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Our customers tell us they can't get enough of the free breakfast at Hyatt Place Washington DC/National Mall. During your stay, you're just a quick walk from National Mall. You'll find features like free WiFi in public areas, plus 2 restaurants and 2 bars.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Enjoy American cuisine at CityBar DC, one of the property's 2 restaurants and 2 bars/lounges
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym
  • Guests really like the accommodations for the cleanliness and overall comfort
  • Within a 10-minute walk of National Mall and National Air and Space Museum
  • Pets welcome for a fee (restrictions apply)
Hyatt Place Washington DC/National Mall offers its guests an outdoor pool and a 24-hour fitness center. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is available daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business center and 3 meeting rooms are available. Event space at this hotel measures 2167 square feet (201 square meters) and includes conference space. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hyatt Place Washington DC/National Mall. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Washington hotel is smoke free.

Guests are served free buffet breakfast daily.
CityBar DC - This rooftop bar specializes in American cuisine. Guests can enjoy alfresco dining (weather permitting). Happy hour is offered.

Languages

Chinese (Mandarin), English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Valet parking on site (USD 64.90 per night; includes in/out privileges)
  • Limited on-site parking

Food and drink

  • Free buffet breakfast available daily
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • CityBar DC

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 2,167 square feet of conference space
  • 24-hour business centre
  • 3 meeting rooms
  • Computer station

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower (91 centimetre high)
  • Lift (152 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (122 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 13 floors
  • Ballroom
  • Built in 2015
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator
  • Toaster

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 29 to May 25:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 70.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 64.90 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 10:00 AM to 8:00 PM.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hyatt Place Washington DC/National Mall Hotel
Hyatt Place DC/National Mall Hotel
Hyatt Place Washington DC/National Mall
Hyatt Place DC/National Mall
Hyatt Place Washington DC/National Mall Hotel
Hyatt Place Washington DC/National Mall Washington
Hyatt Place Washington DC/National Mall Hotel Washington

Hyatt Place Washington DC/National Mall Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 793 out of 1508 reviews
Rating 8 - Good. 388 out of 1508 reviews
Rating 6 - Okay. 197 out of 1508 reviews
Rating 4 - Poor. 71 out of 1508 reviews
Rating 2 - Terrible. 59 out of 1508 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Cathy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was plentiful with lots of options to pick from. Room was large with large sofa bed and slight partition between bed and sofa bed . Hotel located within walking distance to monuments and museums
Stayed 2 nights in May 2025

10/10 Excellent

Roy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern and comfortable!
Stayed 1 night in May 2025

8/10 Good

PHILLIP

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good breakfast included.
Stayed 3 nights in May 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location & room!

Staff was great. Room was nice. Convenient location... very walkable and safe area! Breakfast was decent but very crowded.
Stayed 1 night in Apr 2025

6/10 Okay

Allyse

Liked: Cleanliness, staff & service
Decent hotel but not a great location.
Stayed 2 nights in Apr 2025

10/10 Excellent

Allen

Stayed 3 nights in Apr 2025

8/10 Good

Christina Lynn

Liked: Staff & service, property conditions & facilities
Staff was pleasant. Dirty tables in the morning at breakfast. Room was cleaned every day. Lovely rooftop Great location. Had a great stay
Stayed 4 nights in Apr 2025

10/10 Excellent

Rachel

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved all the staff who was working at this hotel. Especially the hotel manner, he went above and beyond to make my staff feel like I was at home. The hotel was safe and clean. I enjoyed ever part of the hotel and its staff..
Stayed 3 nights in Apr 2025

6/10 Okay

Valicia

Liked: Cleanliness, staff & service, amenities
Friendly staff
Stayed 4 nights in Apr 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
We were there on time for check in and had to wait almost an hour in the lobby because our room wasn’t clean, only to be offered another of the same rooms. Would have been nice to be offered a different room from the beginning since we were only in the area for one night and this cut into our sightseeing. I wish I knew the only parking on site is valet for $50/night. Cheaper parking can be found within a block or two.
Stayed 1 night in Apr 2025

10/10 Excellent

Marianne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay and the fact that we were a short walking distance or ride to all the places we wanted to visit! Staff was friendly and accommodating and area around property was quiet for the duration of our stay. We definitely recommend this location!
Stayed 6 nights in Dec 2024

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Blocks away from National mall, US Congress, China town, Smithsonian museums….

10/10 Excellent

Cherry

Travelled with family
Liked: Amenities
The hotel is very clean and well maintained with friendly staff.
Stayed 1 night in Apr 2025

10/10 Excellent

Patricia

Travelled with group
Liked: Cleanliness, staff & service
Carpet i in hall old and hard to roll bag on. Walls need paint in hallways. Scraped paint is visible.
Stayed 1 night in Apr 2025

10/10 Excellent

Bryan

Stayed 2 nights in Apr 2025

8/10 Good

Lizvette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location for walking & scooters!

The hotel is in a prime location for touring DC! The overall comfort level was superb, however the customer service after 4pm could be more friendly. We called the front dest for an extra set of towels and blankets since there was a setup for 2, but we are a family of 4. After two hours we had to call again, which was nearly midnight to receive the items. Breakfast buffet & staffing was excellent though!
Stayed 3 nights in Apr 2025

6/10 Okay

Scott

Stayed 1 night in Apr 2025

8/10 Good

Wing

Stayed 2 nights in Apr 2025

10/10 Excellent

Christian, Ballston Spa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, room was perfect. Location was amazing.
Stayed 6 nights in Apr 2025

10/10 Excellent

DARLA

Travelled with family
Liked: Staff & service, property conditions & facilities
Walk to all attractions
Stayed 2 nights in Mar 2025

8/10 Good

Justyna

Stayed 3 nights in Apr 2025

10/10 Excellent

Yang, Cupertino

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location, walkable to most sight seeing.
Stayed 4 nights in Apr 2025

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Igor

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked this hotel, it's located close to the Mall and easy to walk to main attractions. Rooms that are close to the highway could be noisy, but staff solved this problem and upgraded us to a better room, so we are happy overall. Not a lot of food options in the area, so plan your meals in advance.
Stayed 2 nights in Apr 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort

Neutral Review For This Hotel

Room was clean when we arrived. Day 2, floor had not been vacuumed, they didn’t take the dish from breakfast, they stripped the sheet off the pull out sofa but then didn’t remake it. I had to call the front desk to have a sheet and blanket delivered to the room. Air conditioning never dropped below 75 with the three of in the room at night it was too hot for us. Dropping the temp didn’t make a difference. Shower had no water pressure. Only positive was the bed was comfortable. The “restaurant” was a joke. $98 for 2 sandwiches and a burger. Limited menu and no staff. I had to ask if it was even open. I will say the place was clean, easy to get to and the perfect walking distance from the national mall.
Stayed 2 nights in Apr 2025