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Hyatt Place Washington DC/National Mall

3.0 star property

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Photo gallery for Hyatt Place Washington DC/National Mall

Exterior
Property preview
2 bars/lounges, rooftop bar
Outdoor pool, open 10:00 AM to 8:00 PM, pool umbrellas, pool loungers
2 restaurants, American cuisine

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Pet-friendly
  • Laundry

Explore the area

View in a map
400 E Street SW, Washington, DC, 20024
  • National Mall
    ‪8 min walk‬
  • National Air and Space Museum
    ‪8 min walk‬
  • United States Capitol
    ‪13 min walk‬
  • Washington, DC (DCA-Ronald Reagan Washington National)
    ‪7 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

  • 70 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (High Floor)

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed with Sofa bed (High Floor)

8.8 out of 10
Excellent
(47 reviews)
  • 33 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible, Bathtub

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed with Sofa bed, Accessible, Bathtub

8.8 out of 10
Excellent
(36 reviews)
  • 33 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Accessible, Bathtub (2 Queen Beds and 1 Sofa Bed)

In-room safe, desk, laptop workspace, blackout curtains

Room, Accessible, Bathtub (2 Queen Beds and 1 Sofa Bed)

10.0 out of 10
Exceptional
(4 reviews)
  • 42 sq m
  • City view
  • Sleeps 5

View all photos for Room, 1 King Bed with Sofa bed, Accessible (Roll-in Shower)

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed with Sofa bed, Accessible (Roll-in Shower)

7.8 out of 10
Good
(9 reviews)
  • 33 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Specialty)

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed with Sofa bed (Specialty)

10.0 out of 10
Exceptional
(2 reviews)
  • 51 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom

8.8 out of 10
Excellent
(11 reviews)
  • 72 sq m
  • 1 bedroom
  • City view
  • Sleeps 4

View all photos for Room (2 Queen Beds and 1 Sofa Bed)

In-room safe, desk, laptop workspace, blackout curtains

Room (2 Queen Beds and 1 Sofa Bed)

8.8 out of 10
Excellent
(121 reviews)
  • 42 sq m
  • City view
  • Sleeps 5

View all photos for Standard Room, Multiple Beds (High Floor)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, Multiple Beds (High Floor)

8.4 out of 10
Very good
(73 reviews)
  • 33 sq m
  • City view
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(142 reviews)
  • 33 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior

Holiday Inn Washington Capitol - Natl Mall by IHG

  • Pool
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.3 out of 5, Excellent, 2,898 reviews
The price is €156
includes taxes & fees
28 Sept - 29 Sept
Holiday Inn Washington Capitol - Natl Mall by IHG

About this property

Hyatt Place Washington DC/National Mall

Hotel with 2 restaurants, a quick walk to National Mall
2 restaurants, an outdoor pool, and 2 bars/lounges are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a 24-hour fitness center, a snack bar/deli, and a rooftop terrace are onsite. Weekly housekeeping is available.
Hyatt Place Washington DC/National Mall offers 214 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. 42-inch flat-screen televisions come with premium cable channels. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

This Washington hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Our customers tell us they can't get enough of the free breakfast at Hyatt Place Washington DC/National Mall. During your stay, you're just a quick walk from National Mall. You'll find features like free WiFi in public areas, plus 2 restaurants and 2 bars.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Enjoy American cuisine at CityBar DC, one of the property's 2 restaurants and 2 bars/lounges
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym
  • Guests really like the accommodations for the cleanliness and overall comfort
  • Within a 10-minute walk of National Mall and National Air and Space Museum
  • Pets welcome for a fee (restrictions apply)
Hyatt Place Washington DC/National Mall offers its guests an outdoor pool and a 24-hour fitness center. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is available daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business center and 3 meeting rooms are available. Event space at this hotel measures 2167 square feet (201 square meters) and includes conference space. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hyatt Place Washington DC/National Mall. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Washington hotel is smoke free.

Guests are served free buffet breakfast daily.
CityBar DC - This rooftop bar specializes in American cuisine. Guests can enjoy alfresco dining (weather permitting). Happy hour is offered.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Valet parking on site (USD 64.90 per night; includes in/out privileges)
  • Limited on-site parking

Food and drink

  • Free buffet breakfast available daily
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • CityBar DC

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 2,167 square feet of conference space
  • 24-hour business centre
  • 3 meeting rooms
  • Computer station

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower (91 centimetre high)
  • Lift (152 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (122 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 13 floors
  • Ballroom
  • Built in 2015
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator
  • Toaster

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 29 to May 25:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 70.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 64.90 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 10:00 AM to 8:00 PM.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hyatt Place Washington DC/National Mall Hotel
Hyatt Place DC/National Mall Hotel
Hyatt Place Washington DC/National Mall
Hyatt Place DC/National Mall
Hyatt Place Washington DC/National Mall Hotel
Hyatt Place Washington DC/National Mall Washington
Hyatt Place Washington DC/National Mall Hotel Washington

Hyatt Place Washington DC/National Mall Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 843 out of 1582 reviews
Rating 8 - Good. 411 out of 1582 reviews
Rating 6 - Okay. 201 out of 1582 reviews
Rating 4 - Poor. 68 out of 1582 reviews
Rating 2 - Terrible. 59 out of 1582 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Gerald Michael, Ottawa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was helpful and attentive. Shout out to Lexus for her excellent customer service. The hotel is well situated and an easy launch of point when visiting DC. Breakfast was great with good choices. This hotel would be my first choice when visiting DC.
Stayed 5 nights in Jun 2025

10/10 Excellent

Hyoungshin

Stayed 2 nights in Jun 2025

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms weren’t ready by 4pm. They had to scramble to find 2 rooms for us, at least on the same floor. We paid for high floor, but got down graded bc we needed 2 rooms. Never refunded for the difference. Rooms were nice, king bed and sofa bed, bathroom, mini frig and closet. Great breakfast. Housekeeping everyday which was nice. Close to a metro and walking distance to some museums.
Stayed 4 nights in Jun 2025

6/10 Okay

Kristina

Stayed 3 nights in May 2025

10/10 Excellent

Kyle

Liked: Cleanliness, amenities, property conditions & facilities
Excellent!
Stayed 3 nights in Jun 2025

10/10 Excellent

brett

Stayed 2 nights in Jun 2025

8/10 Good

Sarah

Stayed 5 nights in Jun 2025

10/10 Excellent

Chelsea

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We recently stayed at the Hyatt Place DC/National Mall and had a great overall experience. The location is unbeatable—just a short walk from the National Mall, museums, and several major attractions like the Smithsonian and the Capitol. It made sightseeing with the family incredibly easy. The rooms were spacious, clean, and comfortable, with modern decor and a cozy seating area that worked well for relaxing or getting a bit of work done. The beds were very comfortable and the blackout curtains helped ensure a good night's sleep. Breakfast was included and had a decent variety—hot options, fresh fruit, yogurt, and pastries. It can get a bit busy during peak times, but staff kept things replenished and tidy. There’s also a small café/bar in the lobby and a rooftop bar that offers great views of the city (especially beautiful at sunset!). The fitness center was clean and well-equipped, and the rooftop pool is a great bonus, especially in warmer weather. Staff were courteous and helpful throughout our stay, and check-in/check-out was seamless. The only downside was the parking—it's valet-only and a bit pricey, but that's fairly standard for the area. If you're visiting DC and want to be close to everything without breaking the bank, Hyatt Place on the National Mall is a solid choice. I
Stayed 3 nights in Jun 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Christine

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Shyam

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great service and clean, walking distance to museums
Stayed 1 night in Jun 2025

10/10 Excellent

Shyam

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean, great service
Stayed 2 nights in Jun 2025

8/10 Good

anna

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Steve

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Hotel was clean. Breakfast was good. Staff was helpful and courteous.
Stayed 2 nights in Jun 2025

10/10 Excellent

Haibo

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Hotel room is spacious and breakfast is very good.
Stayed 2 nights in Jun 2025

10/10 Excellent

Kellie

Travelled with group
Liked: Cleanliness, staff & service
the pool area was on highway side and loud. Pictures show lounge chairs and umbrellas, none of which were there. dining options within 1/2 mile limited. Staff was helpful and friendly. good free breakfast
Stayed 3 nights in Jun 2025

8/10 Good

Michelle, Fontana

Stayed 3 nights in Jun 2025

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved this location and this hotel. Front the time we walked in the front desk staff was amazingly kind. friendly and helpful. The location is great to get to things on the National Mall and not too far from a Metro stop. The lobby was big and comfortable with a very nice breakfast every morning. The rooms were very nice and spacious. The rooftop bar was very expensive but that is really the only bad thing we have to say about this hotel.
Stayed 2 nights in Jun 2025

10/10 Excellent

Toby

Stayed 3 nights in Jun 2025

10/10 Excellent

Sandra Lee

Stayed 7 nights in May 2025

10/10 Excellent

Yuliia

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Staff was very attentive and attend every request, good breakfast, great location
Stayed 4 nights in May 2025

10/10 Excellent

Paolo

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean, friendly staff
Stayed 1 night in May 2025

8/10 Good

Julie

Travelled with family
Breakfast was good with many options but it closes at 9am! We understand that they also cater to the business class, but there were plenty of families and some of us do not want to set an alarm to make it down to the free breakfast while on vacation! This was a key reason I chose this hotel and we would have appreciated it closing at 10am instead. The rooftop area was nice and all of the staff we encountered, from the valet area to the front desk and rooftop, were friendly and professional. We never had to wait to speak to someone; multiple individuals were always at the front desk ready to help. Service is a priority, which is much appreciated. It would be helpful, however, to have more than TWO washers and dryers for a hotel with 12 floors! I had to wait 30 minutes for a dryer. It was a tiny area that could use more attention, if it is to be considered an amenity. The location is very close to the Museum of the Bible, but is a much longer walk than 8 min. to the National Mall, which is another reason I chose this hotel.
Stayed 3 nights in Jun 2025

10/10 Excellent

Diana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We booked a one night stay to make it to a concert. The bedrooms were nice and spacious and the breakfast was lovely! I appreciated the extra safety precautions such as scanning your room card inside the elevator so that no one could come to your floor unless you are staying there. Would definitely consider staying here again!
Stayed 1 night in May 2025

10/10 Excellent

Yolimar

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was very clean and the breakfast buffet was great!!! I would like to go back again!
Stayed 1 night in May 2025