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Holiday Inn & Suites Windsor Ambassador Bridge by IHG

Property class: 3.5

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Photo gallery for Holiday Inn & Suites Windsor Ambassador Bridge by IHG

Indoor pool
In-room safe, desk, laptop workspace, blackout curtains
In-room safe, desk, laptop workspace, blackout curtains
Exterior
Breakfast, lunch and dinner served

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
1855 Huron Church Road, Windsor, ON, N9C2L6
  • Place, Malden Park Trails Trailhead
    ‪13 min walk‬
  • Place, University of Windsor
    ‪3 min drive‬
  • Place, Mic Mac Park Walking Trails Trailhead
    ‪5 min drive‬
  • Airport, Windsor, ON (YQG)
    ‪12 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

7.8 out of 10
Good
(28 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

7.4 out of 10
Good
(37 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

In-room safe, desk, laptop workspace, blackout curtains

Standard Room

9.4 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Communications)

Standard Room, 1 Queen Bed, Accessible (Communications)

Standard Room, 1 Queen Bed, Accessible (Communications)

10.0 out of 10
Exceptional
(1 review)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Additional Living Area)

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 King Bed (Additional Living Area)

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About this property

Holiday Inn & Suites Windsor Ambassador Bridge by IHG

An indoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, coffee/tea in a common area, and a business center.
Holiday Inn & Suites Windsor Ambassador Bridge by IHG offers 214 accommodations with safes and coffee/tea makers. A pillow menu is available. 37-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations with hydromassage showerheads, complimentary toiletries, and hair dryers.

This Windsor hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and microwaves can be requested.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Holiday Inn & Suites Windsor Ambassador Bridge by IHG, you'll be within walking distance of University of Windsor. Free WiFi in public areas, an indoor pool, and a restaurant are available.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast offered for a fee
  • Self parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Onsite recreation includes a gym and basketball
  • Just a 3-minute drive from University of Windsor and a few minutes from Ambassador Bridge
  • Cats and dogs welcome for a fee
Holiday Inn & Suites Windsor Ambassador Bridge by IHG offers its guests an indoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

Business amenities include a business center and meeting rooms. Event space at this hotel measures 17316 square feet (1609 square meters) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Holiday Inn & Suites Windsor Ambassador Bridge by IHG. Parking is available for a fee.

This 3.5-star Windsor hotel is smoke free.

Guests can enjoy cooked-to-order breakfast for a fee.
Grill 55 - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (CAD 12.50 per night; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee: CAD 8 to 20 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Grill 55

Things to do

  • Basketball
  • Gym
  • Indoor pool
  • Shopping
  • TV in common areas

Family friendly

  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Microwave on request
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 17,316 square feet of conference space
  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 9 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (107 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • Ballroom
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave on request
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The property will be renovating from July 21 2025 to July 31 2026 (completion date subject to change). The following areas are affected:
  • Select guestrooms
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: CAD 20 per pet, per night, plus a deposit of CAD 50 per stay
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 10.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: 3 percent

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 8 to 20 per person
  • Self parking fee: CAD 12.50 per night (in/out privileges)
  • Pet deposit: CAD 50 per stay
  • Pet fee: CAD 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6 AM to 11 PM.
  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ambassador Holiday Inn
Holiday Inn Ambassador
Holiday Inn Ambassador Hotel Windsor Bridge
Holiday Inn Windsor Ambassador Bridge
Holiday Inn Windsor Ambassador Bridge Hotel
Holiday Inn Ambassador Bridge Hotel
Holiday Inn Ambassador Bridge
Holiday Inn Suites Windsor Ambassador Bridge

Holiday Inn & Suites Windsor Ambassador Bridge by IHG Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 353 out of 1010 reviews
Rating 8 - Good. 287 out of 1010 reviews
Rating 6 - Okay. 160 out of 1010 reviews
Rating 4 - Poor. 116 out of 1010 reviews
Rating 2 - Terrible. 94 out of 1010 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

Reviews

6/10 Okay

Mohammad Raza

Stayed 1 night in Jan 2026

6/10 Okay

JEFFREY d

Stayed 1 night in Dec 2025

6/10 Okay

Elizabeth

Disliked: Cleanliness, amenities, property conditions & facilities
Beds were comfortable but garbages do not get cleaned, you have to replace your own towels, no coffee replacements in three days unless asking at the front, few towels at the pool Our bathroom was not clean - something on the door frame and a leaky toilet Very pricey breakfast for sub par food
Stayed 1 night in Jan 2026

10/10 Excellent

Michele

Travelled with family and small children
Liked: Cleanliness, amenities
Staff was very helpful
Stayed 1 night in Jan 2026

8/10 Good

Kristal

Travelled with family
Liked: Cleanliness, staff & service
Rooms were clean, staff was friendly, hotel was quiet. Easy location to access the Ambassador bridge. Love the Tim Hortons across the parking log.
Stayed 2 nights in Jan 2026

10/10 Excellent

Dan

Stayed 1 night in Jan 2026

10/10 Excellent

Dan

Liked: Cleanliness, property conditions & facilities
#1 staff
Stayed 3 nights in Jan 2026

8/10 Good

Amanda

Stayed 2 nights in Dec 2025

10/10 Excellent

Dan

Stayed 4 nights in Jan 2026

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities
Large clean room.Staff is courteous.Pool is deep.
Stayed 1 night in Jan 2026

2/10 Terrible

Shyanne

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2026

6/10 Okay

Pax

Stayed 2 nights in Dec 2025

8/10 Good

Shelia

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, property conditions & facilities
The lobby was very clean .Also the rooms was clean. I wished that there was free breakfast and also the hot tub was out of order and I was told the pool was heated but it was very cold! My check inn was good . But one of my daughters felt racially profiled doing check in one of the staff on afternoon and older Indian worker tried giving my daughter a hard time , but me and family enjoyed our stay
Stayed 2 nights in Dec 2025

2/10 Terrible

Tiina

Did not stay was charged online for room and never used due to credit card for deposit. No credit so room I am out 146.00 and disputing as we speak. First and last time using this service
Stayed 1 night in Dec 2025

10/10 Excellent

Sahil

Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 1 night in Dec 2025

10/10 Excellent

Kate

Stayed 1 night in Dec 2025

10/10 Excellent

Jordan

Stayed 2 nights in Dec 2025

2/10 Terrible

brian

Disliked: Cleanliness
The frist room had I stain on the arm of the chair when I told the maid she was rude
Stayed 3 nights in Dec 2025

2/10 Terrible

Amber

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Staff
Stayed 1 night in Dec 2025

8/10 Good

Sadia

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Our room was missing microwave.
Stayed 2 nights in Dec 2025

6/10 Okay

Raghad

Travelled with family
Liked: Cleanliness, property conditions & facilities
The bathroom needs renovation and the air-conditioning needs upgrade.
Stayed 3 nights in Dec 2025

8/10 Good

Annemarie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was very clean and the bed was comfortable. Staff were friendly and helpful.
Stayed 1 night in Dec 2025

6/10 Okay

Brian

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
Pros: Great mattresses and pillows Great location Affordable Connecting rooms Friendly helpful staff Great fitness area Cons: Extremely dirty - we only saw a housekeeping cart once, the third morning, the morning of our departure - they need to invest in actual full-time cleaning staff who actually clean Bathroom had mold & hair in the shower & the door did not close properly Headboards had snot on them & I had to wash them myself Pool area was a nightmare - hot tub is out of order but not fully drained so it’s a tub of moldy stagnant water & it stinks.. badly. It made it impossible to enjoy the pool area. That and the rust in the pool. Don’t swim if you don’t have a tetanus shot.
Stayed 2 nights in Dec 2025

10/10 Excellent

Kristen

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff, quick check in, very convenient, and clean sheets.
Stayed 1 night in Dec 2025

8/10 Good

cyndi

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
There is no hot tub. There is no dining area
Stayed 1 night in Dec 2025