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Holiday Inn & Suites Windsor Ambassador Bridge by IHG

3.5 star property

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Photo gallery for Holiday Inn & Suites Windsor Ambassador Bridge by IHG

Indoor pool
Exterior
Lobby
Breakfast, lunch and dinner served
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Parking available
  • Breakfast available
  • Bar
  • 24/7 front desk
  • Pet-friendly

Explore the area

View in a map
1855 Huron Church Road, Windsor, ON, N9C2L6
  • Place, Malden Park Trails Trailhead
    ‪11 min walk‬
  • Place, University of Windsor
    ‪3 min drive‬
  • Place, Mic Mac Park Walking Trails Trailhead
    ‪5 min drive‬
  • Airport, Windsor, ON (YQG)
    ‪11 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

7.8 out of 10
Good
(19 reviews)
  • 35 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

7.2 out of 10
Good
(25 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

In-room safe, desk, laptop workspace, blackout curtains

Standard Room

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Communications)

Standard Room, 1 Queen Bed, Accessible (Communications)

Standard Room, 1 Queen Bed, Accessible (Communications)

10.0 out of 10
Exceptional
(1 review)
  • 35 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Additional Living Area)

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 King Bed (Additional Living Area)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 1 King Bed

About this property

Holiday Inn & Suites Windsor Ambassador Bridge by IHG

Hotel with an indoor pool, near University of Windsor
An indoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, coffee/tea in a common area, and a business center.
Holiday Inn & Suites Windsor Ambassador Bridge by IHG offers 214 accommodations with safes and coffee/tea makers. A pillow menu is available. 37-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations with hydromassage showerheads, complimentary toiletries, and hair dryers.

This Windsor hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and microwaves can be requested.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Holiday Inn & Suites Windsor Ambassador Bridge by IHG, you'll be within walking distance of University of Windsor. Free WiFi in public areas, an indoor pool, and a restaurant are available.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast offered for a fee
  • Self parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Onsite recreation includes a gym and basketball
  • Just a 3-minute drive from University of Windsor and a few minutes from Ambassador Bridge
  • Cats and dogs welcome for a fee
Holiday Inn & Suites Windsor Ambassador Bridge by IHG offers its guests an indoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

Business amenities include a business center and meeting rooms. Event space at this hotel measures 17316 square feet (1609 square meters) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Holiday Inn & Suites Windsor Ambassador Bridge by IHG. Parking is available for a fee.

This 3.5-star Windsor hotel is smoke free.

Guests can enjoy cooked-to-order breakfast for a fee.
Grill 55 - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (CAD 12.50 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee: CAD 8 to 20 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Grill 55

Things to do

  • Basketball
  • Gym
  • Indoor pool
  • Shopping
  • TV in common areas

Family friendly

  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Microwave on request
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 17,316 square feet of conference space
  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 9 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (107 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • Ballroom
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave on request
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The property will be renovating from July 21 2025 to July 31 2026 (completion date subject to change). The following areas are affected:
  • Select guestrooms
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: CAD 20 per pet, per night, plus a deposit of CAD 50 per stay
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 10.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: 3 percent

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 8 to 20 per person
  • Self parking fee: CAD 12.50 per night (in/out privileges)
  • Pet deposit: CAD 50 per stay
  • Pet fee: CAD 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6 AM to 11 PM.
  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ambassador Holiday Inn
Holiday Inn Ambassador
Holiday Inn Ambassador Hotel Windsor Bridge
Holiday Inn Windsor Ambassador Bridge
Holiday Inn Windsor Ambassador Bridge Hotel
Holiday Inn Ambassador Bridge Hotel
Holiday Inn Ambassador Bridge
Holiday Inn Suites Windsor Ambassador Bridge

Reviews

Holiday Inn & Suites Windsor Ambassador Bridge by IHG Reviews

7.6

Good

8.0/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness
Rating 10 - Excellent. 343 out of 1000 reviews
Rating 8 - Good. 304 out of 1000 reviews
Rating 6 - Okay. 158 out of 1000 reviews
Rating 4 - Poor. 104 out of 1000 reviews
Rating 2 - Terrible. 91 out of 1000 reviews

Reviews

8/10 Good

Mandar, Whitby

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location, proximity to lot of restaurants and food joints.
Stayed 1 night in Aug 2025

2/10 Terrible

Natasha

Stayed 2 nights in Aug 2025

2/10 Terrible

Jean Leon Kapula

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Chalerm

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs are nice and efficient. Rooms is clean and nice bedding. Definitely will be my first choice next time visit to Windsor.
Stayed 2 nights in Aug 2025

2/10 Terrible

Rebecca

Travelled with family
Unfortunately not what we were expecting from a brand name hotel such as Holiday Inn
Stayed 2 nights in Aug 2025

6/10 Okay

mike

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2025

2/10 Terrible

Hannah

Travelled with family, Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Upon checking in we were told that the pool and hot tub were in working order. The next morning when we tried to use them we saw that the hot tub was out of service and the water in the pool was freezing. When we asked the concierge on duty they told us that the hot tub was decommissioned and wouldn’t be reopened and that the water was at a proper temperature. The hallways had a strange, musty smell. The room was decently sized and the bed comfortable with enough pillows. It was relatively clean but a little dusty. What was most upsetting was that we booked this hotel because of the pool and hot tub and weren’t able to use either. They are listed on the Expedia website and there was no notification of any issues when I received a notice from the hotel before checking in.
Stayed 2 nights in Aug 2025

2/10 Terrible

Carter, Toronto

Disliked: Property conditions & facilities
The website offered a pool and hot tub. And they assured us both would be in working order when we checked in. Actual Facts: The pool was freezing and hot tub was not only not working, it was closed permanently! When I checked out, I asked for a refund and they told me they couldn’t do that! I can’t believe Holiday Inn allows its name to be associated with that establishment!
Stayed 2 nights in Aug 2025

10/10 Excellent

Paula

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

Ava

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My boyfriend and I were excited for this booking. We wanted to get out of the states for a little get away and we're excited for the included breakfast and pool/hot tub. When we got there everything seemed okay until it wasn't. When we headed down for breakfast in the morning we were very confused since the whole dining room was pitch black and empty when there was a sign that said "breakfast everyday from 6:30-9:30am" and we got there around 8am. We looked around for a while and there was nothing, and by the time we went to the front desk to ask it was past 9:30. The worker said we were supposed to order from the restaurant. It wasn't stated anywhere that we had to do that so that was very frustrating. Then the same day we went to check out the pool. We were so excited for the pool and hot tub so we could relax. Then when we go to the pool there was caution tape everywhere and the pool was out of service. Which again was very frustrating since we came all the way to Windsor for these things. Then the next morning we woke up and we were sweating to death. The window AC unit was on full blast and it felt like nothing was coming out. We looked at the thermostat on the wall and it said "FAIL" we went and talked to the front desk to see if we could do anything and they said they just installed the wireless thermostats and that the window unit was all we had. My boyfriend and I were so excited for this trip and were very disappointed.
Stayed 2 nights in Aug 2025

2/10 Terrible

Muhammad Adnan

Disliked: Staff & service
They didn’t give us room as per confirmation there was only one bed instead of two and we had problems adjusting specially with 2 kids and 2 adults Very bad experience
Stayed 1 night in Aug 2025

4/10 Poor

Robylie

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

disappointed

My family was disappointed staying over… The hallway was stinky.
Stayed 1 night in Aug 2025

8/10 Good

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities
Overall our stay was good. The bed was so very comfortable. The dressers are worn and older and we did not get coffee cups in our room.
Stayed 1 night in Aug 2025

6/10 Okay

Marcy

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Aug 2025

4/10 Poor

jack

Travelled with family
Disliked: Property conditions & facilities

Dont go here, homeless out front.

The experience was bad. The pool heater was broke, lack of staff, first room was dirty so we had to ask for another, we literally had to ask for everything that wouldn't been expected. I prepaid for the breakfast online and was seriousness let down. When I got to the restaurant another guest told me "good luck they are seriously understaffed". When we arrived at the buffet there were no plates, silverware, eggs, or sausage. If felt like the sausage and potatoes were precooked and dried out. Lastly, the shampoo and conditioner was not new! This hotel does was operating like a cheap family run motel.
Stayed 1 night in Aug 2025

4/10 Poor

Nathan

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Door to the room was broken. Entire place was rundown and in a state of a disrepair. Smelled in the hallway. Hot tub was not open despite it being advertised. Breakfast not included. Overall bad experience. I wouldn’t stay here ever again. Way too high priced for such garbage hotel.
Stayed 1 night in Aug 2025

2/10 Terrible

jamie

Disliked: Cleanliness, staff & service, property conditions & facilities
Absolutely the worst hotel I’ve stayed in over the past 40 years. Air conditioner was out of refrigerant and struggling all night, hot tub was drained, hand railings are all broken as we have a guest that requires special needs. If I could get my money back that wouldn’t even make up for this horrendous experience.
Stayed 1 night in Aug 2025

10/10 Excellent

Paul

Very convenient
Stayed 1 night in Aug 2025

4/10 Poor

Adam

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The property was in rough shape. Our original room was not clean, missing a the fridge and the bathroom door was falling off. The staff was kind enough to move us to a different room.
Stayed 1 night in Aug 2025

2/10 Terrible

Jason

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Property advertised having a hot tub. This was the main reason for booking here. Hot tub is closed.
Stayed 1 night in Aug 2025

6/10 Okay

Chikezie

Disliked: Staff & service, property conditions & facilities
We couldn’t access our room for almost a few hours as their lock
Stayed 3 nights in Aug 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only issues I had was the TV didn’t work.
Stayed 1 night in Aug 2025

8/10 Good

Joseph, Mississauga

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

6/10 Okay

Mitchel

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities

Needs updating

This is a very old hotel but given it is a Hilton property it’s very disappointing. When you exit the elevator onto the fourth floor, it smells musty and the carpets were very dirty.
Stayed 2 nights in Aug 2025

4/10 Poor

Amen

Stayed 1 night in Aug 2025