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Holiday Inn & Suites Windsor Ambassador Bridge by IHG

3.5 star property

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Photo gallery for Holiday Inn & Suites Windsor Ambassador Bridge by IHG

Indoor pool
Exterior
In-room safe, desk, laptop workspace, blackout curtains
In-room safe, desk, laptop workspace, blackout curtains
Breakfast, lunch and dinner served

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
1855 Huron Church Road, Windsor, ON, N9C2L6
  • Place, Malden Park Trails Trailhead
    ‪11 min walk‬
  • Place, University of Windsor
    ‪3 min drive‬
  • Place, Mic Mac Park Walking Trails Trailhead
    ‪5 min drive‬
  • Airport, Windsor, ON (YQG)
    ‪11 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

7.6 out of 10
Good
(23 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

7.4 out of 10
Good
(31 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

In-room safe, desk, laptop workspace, blackout curtains

Standard Room

9.4 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Communications)

Standard Room, 1 Queen Bed, Accessible (Communications)

Standard Room, 1 Queen Bed, Accessible (Communications)

10.0 out of 10
Exceptional
(1 review)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Additional Living Area)

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 King Bed (Additional Living Area)

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About this property

Holiday Inn & Suites Windsor Ambassador Bridge by IHG

An indoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, coffee/tea in a common area, and a business center.
Holiday Inn & Suites Windsor Ambassador Bridge by IHG offers 214 accommodations with safes and coffee/tea makers. A pillow menu is available. 37-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations with hydromassage showerheads, complimentary toiletries, and hair dryers.

This Windsor hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and microwaves can be requested.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Holiday Inn & Suites Windsor Ambassador Bridge by IHG, you'll be within walking distance of University of Windsor. Free WiFi in public areas, an indoor pool, and a restaurant are available.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast offered for a fee
  • Self parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Onsite recreation includes a gym and basketball
  • Just a 3-minute drive from University of Windsor and a few minutes from Ambassador Bridge
  • Cats and dogs welcome for a fee
Holiday Inn & Suites Windsor Ambassador Bridge by IHG offers its guests an indoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

Business amenities include a business center and meeting rooms. Event space at this hotel measures 17316 square feet (1609 square meters) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Holiday Inn & Suites Windsor Ambassador Bridge by IHG. Parking is available for a fee.

This 3.5-star Windsor hotel is smoke free.

Guests can enjoy cooked-to-order breakfast for a fee.
Grill 55 - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (CAD 12.50 per night; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee: CAD 8 to 20 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Grill 55

Things to do

  • Basketball
  • Gym
  • Indoor pool
  • Shopping
  • TV in common areas

Family friendly

  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Microwave on request
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 17,316 square feet of conference space
  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 9 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (107 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • Ballroom
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave on request
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The property will be renovating from July 21 2025 to July 31 2026 (completion date subject to change). The following areas are affected:
  • Select guestrooms
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: CAD 20 per pet, per night, plus a deposit of CAD 50 per stay
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 10.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: 3 percent

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 8 to 20 per person
  • Self parking fee: CAD 12.50 per night (in/out privileges)
  • Pet deposit: CAD 50 per stay
  • Pet fee: CAD 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6 AM to 11 PM.
  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ambassador Holiday Inn
Holiday Inn Ambassador
Holiday Inn Ambassador Hotel Windsor Bridge
Holiday Inn Windsor Ambassador Bridge
Holiday Inn Windsor Ambassador Bridge Hotel
Holiday Inn Ambassador Bridge Hotel
Holiday Inn Ambassador Bridge
Holiday Inn Suites Windsor Ambassador Bridge

Holiday Inn & Suites Windsor Ambassador Bridge by IHG Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 342 out of 1005 reviews
Rating 8 - Good. 298 out of 1005 reviews
Rating 6 - Okay. 157 out of 1005 reviews
Rating 4 - Poor. 115 out of 1005 reviews
Rating 2 - Terrible. 93 out of 1005 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

6/10 Okay

Stephanie

Business traveller
Disliked: Cleanliness, amenities
Many water damages in the bathroom and sealing. Very noisy AC system. Maid were not nice. Hot tub not open and restaurant only serving breakfasts but noone tells you this before you get there. The bathroom was run down and dirty. The walls are yellow. Quite frankly I went to your establishment many times before you guys close for a few years. It used to be much better. I was disappointed and I don't think I will come back.
Stayed 3 nights in Nov 2025

8/10 Good

Frank

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
clean room
Stayed 2 nights in Nov 2025

10/10 Excellent

Bonnie

Stayed 1 night in Nov 2025

6/10 Okay

Thanh

Travelled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness
Fridges smelled really bad and did not work.
Stayed 1 night in Nov 2025

6/10 Okay

Heather

Stayed 1 night in Nov 2025

10/10 Excellent

Mike

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great stay. I know it’s random room selection but it’s tough travelling for business and being put right beside the elevator. This is my 5/6 time staying at this location and would recommend it to anyone. Steve at the front desk is one of a kind and an employee that deserves a shoutout. His customer service went along way with me.
Stayed 2 nights in Nov 2025

2/10 Terrible

Jennifer

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The pictures of the hotel and descriptions of this hotel are not accurate. -The hot tub doesn’t work and appears like it hasn’t been functioning in a long time. - the pictures taken of the pool must be from years ago as the fountains going into the pool clearly haven’t worked in years as there are stains on the pool sides. There are no longer pool umbrellas -the tvs are not smart tvs. You can only click the up and down channels on the tv. Terrible for young kids if you want to use the tv as it’s impossible to find anything this way. There are no movie channels. No one could help with how to work the tv. - limited towels, and had stains - there was either red paint or nail polish on the floor and furniture. The baseboards were falling off. - the really nice looking bar in the photos isn’t open. They only have breakfast. - very limited staff available. - hallways smell like urine. Turns out this hotel has been used to accommodate refugees and they are now just starting to renovate. I would strongly recommend people wait until this is renovated before booking a room here. This was extremely upsetting the whole experience as the photos on Expedia do not reflect the current look or services of the hotel. The hotel is very run down now.
There were stains in several places.
Stayed 1 night in Nov 2025

2/10 Terrible

Bassey

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The suite was not clean/properly maintained. The toilet didn’t flush - with literally nothing inside it. Also we couldn’t sleep throughout our first night because of noise disturbances
Stayed 2 nights in Nov 2025

8/10 Good

Julie

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Room was about a 7/10 cleanliness. The down fall with our room was could hear the elevator beeps and people talking like as if we were right in the hallway. Other than that, we enjoyed the pool and the staff were very friendly and helpful. Breakfast staff which was one young man, which he was amazing! The food was not bad. The building needs more lights in the outside to make it feel more welcoming. The entrance could use some decor to help it feel more comfy and warm.
Stayed 2 nights in Nov 2025

4/10 Poor

Alyssia

Stayed 2 nights in Aug 2025

2/10 Terrible

Christine

Stayed 2 nights in Nov 2025

10/10 Excellent

Lisa

Stayed 2 nights in Nov 2025

8/10 Good

Lori, Cambridge

Business traveller
Liked: Cleanliness, property conditions & facilities
Under construction but clean hotel and nice breakfast to start the day
Stayed 1 night in Nov 2025

10/10 Excellent

Omotola

Good
Stayed 2 nights in Oct 2025

10/10 Excellent

ROXANE

Stayed 1 night in Nov 2025

4/10 Poor

babak

Business traveller
Liked: Staff & service
Disliked: Room comfort
I was expecting to see a restaurant on the property, but it was closed; they said they only open for breakfast. Not sure why they advertise having a restaurant at the hotel. All they have is breakfast.
Stayed 3 nights in Nov 2025

10/10 Excellent

Itimi

Stayed 1 night in Nov 2025

4/10 Poor

Antoine

Business traveller
Liked: Cleanliness, staff & service
Smells bad everywhere. Also, the Grill 55 is close. Only served breakfast and it should be mentioned before your reserve !
Stayed 1 night in Nov 2025

8/10 Good

Teresa

Stayed 1 night in Nov 2025

4/10 Poor

Annie

Travelled with family
Disliked: Amenities
Our room was so noisy. We were directly across from the elevator and every time someone got off or on the doors chimed three times. There were kids running up and down the halls playing hockey. Honestly it was so loud! Plus no restaurant. Not a great stay for what we paid.
Stayed 1 night in Nov 2025

10/10 Excellent

Ryan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

2/10 Terrible

Ryan

Disliked: Staff & service
Horrible management. Does not respond to situations (even after multiple attempts) and takes zero accountability other than responding to bad reviews.
Stayed 1 night in Oct 2025

10/10 Excellent

Jim

Stayed 1 night in Nov 2025

10/10 Excellent

Mike

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great 2 nights, clean hotel. Quiet and front desk staff were attentive and welcoming, when I checked in it was seamless and when I checked out they were prepared with my paper work. I will be staying again.
Stayed 2 nights in Nov 2025

2/10 Terrible

Ashley

Disliked: Cleanliness, amenities, property conditions & facilities
We tried two different rooms. There were stains on every piece of soft material from pillow cases to curtains and sofas. I have never been aware so disgusting. I try to heavily screen hotel bookings but this one got past my dump radar. There was mold in the showers, carpet in poor repair. I can't say enough bad things about this hotel. Instead of the hotel taking responsibility for false advertising they are keeping the funds from the booking.
Stayed 1 night in Nov 2025